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andel’s by Vienna House Cracow

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#20 of 258 Hotels in Krakow
Certificate of Excellence
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1,578 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
Singapore, Singapore
Level Contributor
157 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is modern, clean, functional with plenty of amenities. The room is large, clean and comfortable. The reception staff was excellent who ensured my check-in and check-out were smooth. The location of the hotel is really unbeatable - walking distance from the main train & bus stations and the Old Town. Highly recommended for the convenience and high standard.

Helpful?
Thank Allkuans
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel. The room was very nice with a big bathroom, and a comfortable bed. Nice breakfast, friendly and service mindee staff. Good location close to the market place, big shopping mall just outside the door and easy access to airport express train.

Helpful?
Thank Lene G
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Lene G, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! We would like to assure... More 

Tel Aviv, Israel
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 3 nights in August.The location was perfect - a few minutes walk from the city square and right next to the train station. The staff was friendly and helpful. Breakfast had a good selection of dishes and the staff was prompt about refilling. Our train to Warsaw was at 3:00 PM and we were... More 

Helpful?
Thank carmonle
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear carmonle, I am delighted with your positive review highlighting our friendly and helpful Team. We always do our utmost to ensure all our guests are welcomed and well taken care of! Thank you for the fantastic comments and ratings - we keep our fingers crossed to welcome you back again at andel's by Vienna House Cracow. With best regards,... More 

Oslo, Norway
Level Contributor
124 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Network meeting for my team in Kraków at this hotel. Great and modern hotel with all facilities you would want. Centrally located with short distance to the old city and just by the fra station made it also convenient

Helpful?
Thank Khoeg
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Khoeg, Thank you very much for your time to write your constructive feedback about your recent stay in andel's by Vienna House Cracow. We all are happy you enjoyed your stay with and liked the design of rooms and location. With our spacious and modern conference facilities there is no better place in Cracow to host an event. We... More 

Lausanne, Switzerland
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I spent a week in this very comfortable hotel. The design is modern. All is very new and clean. Good beds and nice bathroom. Breakfast was really tasty and there was everything available and of good quality. Just rooms on street side are quite noisy and should be avoided. I asked, after my 1st night, to change to the other... More 

Helpful?
Thank Petra K
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Petra, Thank you for recent stay at andel’s by Vienna House Cracow and for finding time to express your feedback, which is very valuable for our team. This opinion helps us to improve the quality of our services. We would like to express our appreciation that you mentioned our design and architecture as well as quality of our breakfast.... More 

kirkcaldy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travelled by air to the airport and took the train to the city. The ticket machines were in English and so easy to understand. Our hotel was just outside the shopping centre.next to the station so we were in the hotel within an hour of arriving at the airport. The hotel was fabulous as were all the staff especially... More 

Helpful?
Thank KirkcaldyFifers
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Kircaldy, Thank you for your visit and such excellent review. We really aim for perfection in every aspect of our service and your comments are the greatest reward for our efforts. We’ll make sure the staff get to know your appreciation of the service you experienced while at andel’s by Vienna House Cracow. We all look forward to welcoming... More 

Horten, Norway
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

If you want a nice hotel with class and a good location? Then this is it! Great staff, great rooms, great breakfast, great location! Galeria Krakowska just outside the door, The Central Station is also just a short walk away, taking a walk to the Old Town takes about 10 min! We have been staying in other cheaper hotels in... More 

Helpful?
Thank Roger B
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Roger, Thank you for staying at the andel's by Vienna House Cracow and for sharing your experiences with other travellers. We are so happy we were able to fulfill your expectations and that you liked our location, breakfast and modern design rooms as well as our professional team. Once again, thank you for taking your time to share your... More 

Blackpool, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a 2 night stay in February and really enjoyed it. It's in a great location and has everything you need. When was stayed there was a pop up ice rink in the square which was fab, we'll definitely be back!

Helpful?
Thank BlackpoolBird
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Blackpool, Thank you so much for taking your time and writing such a great review. We are more than happy that you are satisfied with our services and location. I would like to thank you for all your praises. It would be a great pleasure to host you again in andel's by Vienna House Cracow. Best regards from sunny... More 

West Midlands
Level Contributor
122 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed August 19, 2016

Starting with the location, Andel's is in a perfect location for walking to all of Cracow's attractions, including the old town markets and square. Although we got a taxi to and from the airport (cost c £20 each way), the train may have been a better option, given that the station is situated inside a shopping centre just a minute's... More 

Helpful?
Thank eggbilly
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear eggbilly, Thank you so much for your praising review and kind words regarding your stay with us at the andel's by Vienna House Cracow. It really reads like music to our ears – so for us the title works as well – as your feedback is ‘First Class Experience”! I believe that every hotelier would dream about the summary... More 

Swindon, England, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 18, 2016

Visited this hotel for a short city break for 2 nights. On arrival we were given room 321 which was a big room with a spacious bathroom. Was impressed with the small touches- for example, complimentary bottle of water, a range of toiletries, speakers on the bathroom (!). I had put a note on my booking as the trip was... More 

Helpful?
Thank Sophie W
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Sophie W, Thank you for taking the time to share your thoughts about your recent stay. I really appreciate your positive review about our hotel and I am happy to hear that you enjoyed your stay. Entire andel's by Vienna House Cracow Team- strives to do the very best to make our guests feel at home – so we... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The 4-star Andel’s Hotel Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 

Additional Information about andel’s by Vienna House Cracow

Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range: $88 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — andel’s by Vienna House Cracow 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#10 Business Hotel in Krakow
#10 Luxury Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
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