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andel’s by Vienna House Cracow

#22 of 257 Hotels in Krakow
Certificate of Excellence
ul. Pawia 3, Krakow 31154, Poland (Formerly Andel's Hotel Cracow)
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1,531 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
London, United Kingdom
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Clean, tidy and great location. This hotel is clean, tidy and is in a great location for sightseeing and is walkable from the train station. Breakfast was also ok, bathroom very modern and extremely clean, I would return and stay here again.

Helpful?
Thank ClearSkyReviews
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear ClearSkyReviews, Thank you for sharing your experience with us and other viewers. We are very happy that you liked our location, rooms and breakfast. I look forward to welcoming you back in the early future when next your travels bring you to Krakow. With best regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Jerrabomberra
Level Contributor
326 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A great find. Next to a large shopping mall, central station and the old town. The hotel is modern, roomy, very clean and it has helpful, efficient and pleasant staff. Both dinner and breakfast were excellent, with many meats, great berry conserves and warmed gluten free buns. Free bottled water, good wifi and safe (with power point inside), good sized... More 

Helpful?
Thank RobandMaryJean
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear RobandMaryJean, Thank you for taking the time to share your thoughts about your recent stay. I really appreciate your positive review about our hotel and I am happy to hear that you enjoyed your stay. We are very proud to see that all our services fulfilled and even exceeded your expectations. We will continue to do our best to... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved our stay at andel's. Firstly, we got upgraded to the Junior Suite as the hotel was fully booked. The Junior Suite was lovely and so spacious! It had two toilets and the shower was very big and comfortable! It also had a lounge room. It is pretty much next door to a shopping centre and we were able... More 

Helpful?
Thank afish92
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear afish92, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read words like: lovely, comfortable, fantastic, amazing describing our hotel. I am very glad that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging... More 

Belfast
Level Contributor
108 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 3 nights and it was very good indeed.The room was well appointed and comfortable and the staff were very friendly.Reception staff were very efficient and friendly.Food was good especially the breakfast which was as good as that found in 5 star hotels.Location is great and near everything i the old town.Id recommend this place.

Helpful?
Thank heggers
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Heggers, Thank you for your great feedback! We are very happy to hear that you liked the room, breakfast and our staff. We put a lot of effort into our breakfast preparation to make it as tasty as possible which is why we are very excited to hear that we met your expectations in this matter. Your kind comment... More 

Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Andel's was a fabulous find, can't beat the location, service and its cleanliness. The hotel is on the border of the Old Town and adjacent to the Kraków central station. The check in was easy, laundry service (if required) and the rooms are quiet. The hotel is modern and a feeling of calm after a day of sight seeing.

Helpful?
Thank CathyS605
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Cathy, What a nice comment. What can I say besides "thank you very much". Me and my team will continue in our efforts to be the best hosts in Cracow and to provide an unique experience for all our guests. I will definitely share your kind words with the entire team. We would be delighted to welcome you to... More 

Inverness, United Kingdom
Level Contributor
175 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Very well placed next to a shopping mall were there are loads of people to watch passing while we enjoyed a very fine lunch and a drink. Good menu and very fine Greek salad. A glass of wine was a bit pricey relative to to other venues but well worth a visit.

Helpful?
Thank Zhukov
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Zhukov, Thank you for taking time to write the review and for your kind comments regarding our Delight Restaurant and the view. We are pleased to hear that you enjoy your stay with us. Your opinion is very important to us as we always try to deliver a flawless and relaxing experience to all of our guests. We are... More 

Waimea, Hawaii
Level Contributor
255 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I have nothing but good things to say about our stay at angel's by Vienna House Cracow. We enjoyed our room we had a view of the park and the square below. The staff were both friendly and helpful. We ate at the restaurant and enjoyed it very much. We enjoyed our breakfast in the morning, but the most important... More 

Helpful?
Thank livelovexplore
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, Thank you for posting a review of your recent stay on Trip Advisor and rating us with the highest mark. We are thrilled you had such a spectacular time with us and in Cracow. We do appreciate your warm words and that you felt so comfortable because of the location and it's easy access to the public transportation,... More 

Central Coast NSW
Level Contributor
68 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed as part of a tour group. Had dinner in the hotel the first night and it was great - especially after a long day travelling. Lovely clean and nice sized rooms. Very close to train station and easy walk to main sights and town. Breakfasts were good and not too hectic. Not sure of the price paid for the... More 

Helpful?
Thank kris052
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Kris052, Thank you for sharing your positive experience on TripAdvisor. I am glad to hear that your overall experience was a comfortable and seamless one! Thank you for complementing our location and facilities such as clean and spacious rooms! We know that travelling can be exhausting thus we aim to make our Guests as comfortable as possible. Your kind... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice, clean, modern hotel, located next to a large shopping complex. Fantastic breakfast. Great wifi. We had a hiccup with our booking, but the front counter staff were most helpful and got it sorted out quickly.

Helpful?
Thank Andrew B
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Andrew, Thank you for staying at the andel's by Vienna House Cracow and for sharing your experiences with us. We are so happy we were able to fulfill your expectations and that you liked our breakfast offer, fast and complimentary Wi-Fi access as well as our friendly staff. Your comment will be shared with our entire team. We would... More 

Sydney, Aust
Level Contributor
86 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in this hotel very close to the Old Town. The hotel is very modern, with all the mod cons. We were happy with the beds provided. Housekeeping was very efficient and obliging. The location was a definite plus. We could walk to all the areas of interest. Shopping was also close by. In summary a good choice for... More 

Helpful?
Thank austraveller007
Tomasz P, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear austraveller007, Thank you for staying at the andel's by Vienna House Cracow and for sharing your experiences with us. We are so happy we were able to fulfill your expectations and that you liked our location and modern design offer, design rooms as well as our professional housekeeping staff. Once again, thank you for taking your time to share... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The 4-star Andel’s Hotel Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 

Additional Information about andel’s by Vienna House Cracow

Address: ul. Pawia 3, Krakow 31154, Poland (Formerly Andel's Hotel Cracow)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range: $99 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — andel’s by Vienna House Cracow 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#10 Business Hotel in Krakow
#13 Luxury Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
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