I had experienced better customer service in Olsztyn Hotel and it cost me less for night. Not very polite service and even though coffee was included in price I hardly believe it was ever near coffee and milk was outdated. I had one issue while re-booking my stay and lady by the counter wasn't polite but at least we got refund for one night. If you have busy plans and just want to sleep I would say that's the place for you It looks clean and tidy but no towels in shower room. Hotel has free parking with constant surveillance as dogs from next door garage keep on barking as you enter hotel. Overall I had good quiet sleep but will avoid next time as I don't stand rudeness. I gave 3 stars as an average, customer service would get 1 and hotel 5.
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