Qubus Hotel Krakow
1,980 reviews
#83 of 298 Hotels in Krakow
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ul. Nadwislanska 6, Krakow 30-527 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (1,052)1,052
Room & Suite (213)
Dining (91)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Qubus Hotel Krakow
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#83 of 298 hotels in Krakow
Location
Cleanliness
Service
Value
Travelers' Choice
If you’re looking for a family-friendly hotel in Krakow, look no further than Qubus Hotel Krakow.
Given the close proximity of popular landmarks, such as The Ghetto Heroes Square (0.1 mi) and Wawel Cathedral (0.9 mi), guests of Qubus Hotel Krakow can easily experience some of Krakow's most well known attractions.
As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available.
Guests have access to a concierge and room service while staying at Qubus Hotel Krakow. In addition, Qubus Hotel offers a rooftop pool and a lounge, which will help make your Krakow trip additionally gratifying.
While in Krakow, you may want to check out some of the restaurants that are a short walk away from Qubus Krakow, including Pod Wawelem (0.8 mi), Restauracja Starka (0.4 mi), and Moo Moo Steak and Burger Club (1.1 mi).
Krakow is also known for some great monuments and statues, including Church of St. Peter and St. Paul, Kosciuszko's Mound (Kopiec Kosciuszki), and Monument of the Wawel Dragon, which are not too far from Qubus Hotel.
The staff at Qubus Hotel Krakow looks forward to serving you during your upcoming visit.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot tub
Rooftop pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Green
Languages Spoken
English
Location
Full view
97Great for walkers
Grade: 97 out of 100
87Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
Contact
ul. Nadwislanska 6, Krakow 30-527 Poland
Name/address in local language
Getting there
Rental CarsSee rental cars from $16/day
Nearby restaurants
Qrudo Food & Wine
796 reviews6 minInternational
Galicja Po Kolei
316 reviews4 minPolish
Kuchnia Polska Gaska
751 reviews5 minPolish
Andrus Food Truck
155 reviews6 minPolish
See all nearby restaurantsNearby attractions
VRepublic - Virtual Reality Park
89 reviews5 minGame & Entertainment Centers
The Ghetto Heroes Square
1,480 reviews3 minPoints of Interest & Landmarks
Galicia Jewish Museum
593 reviews5 minSpeciality Museums
Muzeum Krakowa - Apteka pod Orłem
481 reviews3 minSpeciality Museums
See all nearby attractions1,980Reviews70Q+A100Room tips
Reviews
Traveler rating
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- 21
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Popular mentions
We stayed here for a full week and on check out still have not had one smile from the efficient but unfriendly staff. The food is very good, the mattresses or bases are so soft that to move -you can fall out.The spa is nice and we are pleased that numbers were restricted owing to covid- ortherwise would be too small. View from up here very nice.
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Date of stay: September 2020
1 Helpful vote
Helpful
Response from Qubus Hotel, Inne at Qubus Hotel Krakow
Responded Sep 24, 2020
Dear James, Thank you for sharing your opinion about your recent stay with us. I am saddened to hear about bad impression that our customer service made on you. This is new feedback to me and something that I will investigate. Please accept my apologies and be sure that we do our best to improve the service at the hotel. Fortunataley, there were also positive aspects of your stay - I am pleased that you were happy with our food quality and location overlooking on Old Town and Vistula River. I do hope that we will have the opportunity to serve you better in the future. Feel more than welcome. Kind regards, Jarosław Gbyl General Manager
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Great hotel, we love the spa facilities. The view of the city from the swimming pool area was great. Our room was very clean and receptionists were friendly. The only one small complaint we had was we arrived late and we didnt realise there were two entrances and no one didnt pickup when we rang the intercom and we spent 15-20mins trying to get ahold of someone at 2am.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Qubus Hotel, Inne at Qubus Hotel Krakow
Responded Oct 19, 2020
Dear Sirs, Thank you very much for sharing your comments following your recent stay at Qubus Hotel Kraków and for your kind compliments on our service and facilities. At the same time I would like to thank you for letting us know about arrival inconvenience so we can try to prevent them in the future. Please accept my apologize for situation occured. On behalf of the entire staff please do visit us again. You are always more than welcome! Yours sincerely, Jarosław Gbyl General Manager
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After searching the web for 4* hotels we decided to choose the Qubus as it had a pool. Well I should have read other visitor reviews as I concur with many of the disappointed customers. Good points are the great quality breakfast and modern looking reception. The pool area is nice and although small, was big enough to swim some lengths. That’s it I’m afraid. The air conditioning is poor and didn’t cool the room. Someone was sent up to fix it but it didn’t make a difference. The mattresses are so soft that when you sit on the edge of the bed you almost touch the floor! Our backs suffered because of the poor mattresses. Many of the staff (not all) were surly and rude - customer service training needs to take place. The hotel is a long walk from the main square - the walk is nice the first couple of times but got boring by day 3. The room decor is dated and the showers are very weak/old. All in all I would say this is a 3* hotel with a pool (which is where it probably gets its fourth star from on the rating criteria). We have stayed twice in Krakow, both times at much nicer places (Andels House and the Novotel), which had lovely rooms and customer service, and were better priced. Qubus could be great if management gives attention to various aspects. At the moment I wouldn’t recommend it. What a shame. …
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
Helpful
This modern hotel on the south bank of the river is well placed for the old town just over the river. The welcome was warm from reception and the room comfortable and well equipped. Reasonable blackout, good bed and a strong shower. Breakfast was good - plenty of choice. There is underground parking at a reasonable price.
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Date of stay: March 2020Trip type: Traveled on business
Value
Location
Service
Helpful
Response from Qubus H, General Manager at Qubus Hotel Krakow
Responded May 19, 2020
Dear Ashley, Thank you for sharing your opinion with us & TripAdvisor community. Indeed our location and comfortable rooms are great advantages of our hotel. I am pleased to read that you were satisfied with our hearty customer service. We would love to welcome you back to Qubus Hotel Kraków and get to know later on that your stay was nothing less than just perfect! Yours sincerely, Jarosław Gbyl General Manager
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+1
We stayed 3 nights on a weekend break. Room and facilities certainly lived up to the 4-star rating. We were on the 4th floor, access 2 internal lifts plus one panoramic lift which we used by choice. We overlooked the river and could see across to the city - the Jewish quarter was a 10-minute walk across a 2010 pedestrian/bicycle bridge. A Tram stop was about the same distance the other way. We never felt the need to use the tram system. Security was good - key card opened double doors to your floor from the lift lobby as well as your room, plus the gym/pool suite on the 6th floor. Breakfast in the hotel - included - was amazing - probably the best choice of any hotel we have ever stayed in anywhere in the world. They claim over 100 choices of dish, and that is not an exaggeration. They even had nutella AND peanut butter as choices - one of my niggles when even in most 5-star hotels the assumption is that you only have jam or marmalade on bread. We ate in the restaurant our first evening. Food was nice and there was a good choice. We only had a main course, but the prices were very reasonable. The only disappointment was the pool and Jacuzzi. The pool is quite small, 3 people at most swimming at a time. The depth goes form 1.1 to 1.7m - unnecessary - and useless for walking rather than swimming, as I do. The pool temperature was cool - perhaps about 26c - I am used to an outdoor pool, 1,2m deep all over and set at 33c. The Jacuzzi was similar to one you used to get for the garden in the 1990s - seats 4 maximum and "rests" for a while before restarting. It was too cold to sit in for long. Avoid the whole area after about 3pm - and Sunday morning was very busy. To reach the pool from the "spa" entrance means a steep staircase - no lift. The gym looked good with a handful of machines. The Steam room and Saunas were both working, but were quite small.…
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Up to 4th floor you don't get a clear river view - go 5th or higher
See more room tips
Helpful
Response from Qubus H, General Manager at Qubus Hotel Krakow
Responded May 20, 2020
Dear Sirs, Let me thank you for choosing Qubus Hotel for your accomodation in Kraków and for your extensive and detailed review. It gives us an unique opportunity to check how hotel looks like now with Guest's eyes - thank you, this is highly appreciated. We are delighted to hear that you find hotel location convenient and that you enjoyed hotel stunning view on Vistula River and Old Town. But the thing which pleases us the most is your special review about our breakfasts buffet - it is pride of our hotel and we are always happy to hear that this is the right feeling. At the same time I am very sorry to hear that visit at pool area did not meet your expectations. Please, be assured that we will do our best to adapt this area to be more 'friendly' as far as technical possibilties allow. Thank you again for your recommendation and hope to welcome you back in the future to host you for a memorable stay. With kind regards, Jarosław Gbyl General Manager
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PRICE RANGE
$69 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
qubus hotel krakow, krakow qubus hotel, qubus krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Podórze
NUMBER OF ROOMS
194
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Claim Your Listing Frequently Asked Questions about Qubus Hotel Krakow
Which popular attractions are close to Qubus Hotel Krakow?
Nearby attractions include VRepublic - Virtual Reality Park (0.2 miles), The Ghetto Heroes Square (0.1 miles), and Galicia Jewish Museum (0.2 miles).
What are some of the property amenities at Qubus Hotel Krakow?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Qubus Hotel Krakow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Qubus Hotel Krakow?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Qubus Hotel Krakow?
Conveniently located restaurants include Qrudo Food & Wine, Galicja Po Kolei, and Kuchnia Polska Gaska.
Are there opportunities to exercise at Qubus Hotel Krakow?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Qubus Hotel Krakow have an airport shuttle?
Yes, Qubus Hotel Krakow offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Qubus Hotel Krakow?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Qubus Hotel Krakow?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Qubus Hotel Krakow offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.