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Intro Hostel

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Intro Hostel
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99 Reviews from our TripAdvisor Community

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Showing 66: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good locations, good rooms, clean washrooms, friendly receptionist and staff, cool common area and kitchen, (didn't try the complementary breakfast cuz i was asleep :p). I had no problems during my 2 day visit there.

Helpful?
Thank Muhammad Abdull... U
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed a lot the environment and the recepcionists. The kitchen is cool and they have individual bathrooms for showering. It's the perfect location. The price is cool, so it's everything fine. Must go

Helpful?
Thank RoanSampaio
Riga, Latvia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2016

The location is great, right in the middle of the old town, the rooms are ok, the kitchen is spacious and the common area is pretty cool, the staff was very friendly and helpful, would definately recommend ;)

Helpful?
Thank musix13
Perpignan, France
1 review
1 of 5 stars Reviewed November 8, 2015 via mobile

Be carreful if you go to the bar, the security guys stole your jacket when you don't watch it and then you have to pay to get it back! And when you get in the bar, nobody tells you to leave your jacket in the lockerroom. They has also stolen the public transportation card of my friend, 50 zloty to... More 

Helpful?
Thank Pierre R
rriittaaa, Właściciel at Intro Hostel, responded to this review

Your opinion is a big mistake: we don't have any bar and we are not any club. We are hostel but you are writing about any bar. Can you delete your opinion? We are hostel - INTRO HOSTEL. We are aggrieved with this opinion. Thank you in advance. Owner More 

Delft, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2015 via mobile

Extremely noisy hostel. Not so much because of the visitors, but because of the bars downstairs. Went in the summer, was very hot in the rooms (no airco). Only four toilets/showers (they are combined) for the entire hostel, so be prepard to wait for half an hour if you want to go to the toilet.

Helpful?
Thank Cgilhuis
Dublin, Ireland
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 23, 2015 via mobile

It's cheap but very noisy and it's full of people for only one bathrooms (with water inside) for everybody. Internet is not working ever. The friendly staff and the good location are the only good things here.

Helpful?
Thank akhela85
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2015 via mobile

Perfect location, right by the main square. Loads of restaurants & entrainment making this hostel ideal. Very friendly & helpful staff. Lovely beds with individual socket & bed light. Everything would have been perfect if not for the noisy & rowdy people parting all night right outside. I planned to stay longer than one night but because of a sleepless... More 

Helpful?
Thank Betty S
rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for very good review, we are very happy that you enjoy our stay in Cracow. Yes, that is right - can be noisy - this is hostel 50m from Main Square and specially in summer can be loud inside and outside too. This is the price for stay in the heart touristic Old Town :/ -... More 

Level Contributor
16 reviews
5 hotel reviews
2 of 5 stars Reviewed July 17, 2015

The location is great, the staff is friendly and the social areas are nice but when it comes to the things that matter. . . this is not a great hostel at all. · First off, you clmb 65 steps (yes I counted) · There is NO wifi! They had the worst wifi in any place we traveled so far... More 

Helpful?
Thank Amelia O
rriittaaa, Właściciel at Intro Hostel, responded to this review

Dear Amelia, Thank you very much for review, each one is very important for us. Thank you for good opinion about our staff, and we're really sorry you didn't enjoy staying at our hostel. Unfortunately, changing the quality of the Internet connection is not up to us and there's not much we can do about it. It makes our work... More 

Napa, California
1 review
2 of 5 stars Reviewed June 30, 2015

NO WIFI I was told it had been out for 6 weeks.. I was told only close to front desk. Got it A very few times. Went to Internet cafe 12 times in a week. A deal breaker for me. I HAD to have it. Got directions and it was no where close to what I was asking for. Used... More 

Helpful?
Thank Mwa1010
rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you, we appreciate every opinion we get. We're really sorry you didn't enjoy staying at our hostel. Unfortunately, changing the quality of the Internet connection is not up to us and there's not much we can do about it. It makes our work difficult, too. Our staff have lots of different tasks to take care of, many of which... More 

1 review
5 of 5 stars Reviewed June 6, 2015 via mobile

İ loved my time there! People were great and very helpful! Monika, receptionist was always happy to help us and she recommended great places to see in the main market square and jewish quarter. The hostel was clean, there were little lamps and plug in sockets above every bed. İ definitely recommend this place! İ had so much fun with... More 

Helpful?
Thank Ülken B
rriittaaa, Właściciel at Intro Hostel, responded to this review

Dear Ulken, thank you very much for nice opinion. Yes, Monika is gerat we know that ;) We are very happy that your stay was good, and you like Intro, want recommend and we hope to see you again! Kind regards, Owners and staff More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
Official Description (provided by the hotel)
All the rooms have shared bathrooms. We've got one double room, a 10-bed dorm, two 6-bed dorms and two 12-bed dorms. Every bed has its seperate locker. At the 24h reception, you can purchase soft drinks or toiletries and borrow a towel. As our guest, you get bed linen, soap, tea and coffee for free. Of course, you can use the Wi-Fi connection. Our kitchen is fully equipped and you can use it any time you want. If you prefer eating out, there are lots of recommended places in a nearby, such as: Koko (110m), Raw Organic (50m), Subway (6m), Cup Cake (5m) and hunders of others. Our staff consists of people who travel themselves, so they know how to make your stay perfect. They willingly recommend the most interesting places, help with organizing trips (e.g. Wielczka Salt Mine or Auschwitz) or transport to and from the Kraków Balice Airport. They organize events and keep the hostel clean. ... more   less 

Additional Information about Intro Hostel

Address: ul. Bracka 4, Krakow 31-005, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: $17 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Intro Hostel 2*
Number of rooms: 7
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