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Ostoya Palace Hotel

#102 of 250 Hotels in Krakow
Certificate of Excellence
Ul Pilsudskiego 24, Krakow 31-109, Poland
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1 room 1 adult
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215 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 13, 2015 via mobile

Recently returned from a short stay in Kraków staying at the Ostoya. Staff were very friendly and helpful. The rooms are very clean and well maintained. The breakfast is sufficient to set you up for the day with a choice of 'English' breakfast if required for no extra cost. Very good value for money just a five minute walk into... More 

Helpful?
Thank Peter W
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

Had a short break in Krakowa! Hotel was clean, the room was ok! Wifi free and worked well. Staff was friendly and breakfast cheap and good! Location excelent! Short walk to the old town! I would recomend the hotel to everyone. Hotel restaurant was good!

Helpful?
Thank 454eijab
East Bay, near San Francisco
Level Contributor
127 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed September 19, 2015

We stayed for 3 nights at this hotel in late August. Our room, #2, was located on the ground floor and was quite noisy. First, there is a bar right underneath the room which had a live concert one night. And the street noise was intrusive. Bring earplugs!!! The "good" aspects of the hotel were (1) a very good location... More 

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Thank MusicMajor
Lansdale, Pennsylvania
2 reviews
2 of 5 stars Reviewed August 17, 2015

Elevator broken 1st night because of rain air conditioning broken for two days so far no fans to offer room is at 90 degrees. Staff has a so~what attitude. should have stayed in the park on a bench would have been cooler except my wife is afraid of squirrels.

Helpful?
Thank Joseph P
Workington, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 2, 2015

This was a surprise trip to Krakow for my birthday so i did not know what to expect. The hotel is about a 10 minute walk to the main square. The hotel staff were very helpful and pleasant. The room was clean, not enough drawers for socks etc. Breakfast was good lots to choose from and if you wanted hot... More 

Helpful?
1 Thank Liz C
Alberta
Level Contributor
166 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed July 17, 2015

This is the first time in all the years that we have used Trip Advisor in planning our holidays that the reviews do not match reality at all. It is a terrible hotel with a poor location. The beds are very hard and poor. The cable car runs right by the hotel so there is clanking all night. Our room... More 

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Thank Lily933
Scotland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 7, 2015

We have just returned home from a lovely 4 day break in Kraków. The Ostoya Palace was a lovely comfortable hotel. We stayed in an apartment which was extremely spacious and had a balcony. I would describe the hotel as quaint but very clean and we were extremely comfortable there. The only negative for us about the hotel was the... More 

Helpful?
Thank xxxLilyxxx
Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2015

Just got back from a 7 night stay at the ostoya palace hotel. This a lovely hotel with staff to match, all staff were extremly polite and helpful. We paid for bed and breakfast which included a continental breakfast. However you can order egg and bacon etc at no extra charge. There's not many amenities within close proximity to the... More 

Helpful?
1 Thank Pickerings2129
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015 via mobile

Stayed at this hotel for 4 nights just got back yesterday and I can quite honestly say it was one of the best hotels iv stayed in. Could not fault the room and the bathroom absolutely beautiful the staff couldn't help you enough and very friendly. Definitely well worth the cheap price we paid for it. Couldn't recommend it enough... More 

Helpful?
1 Thank Becksybandy
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