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Hotel Nowa Panorama

Ul. Lipinskiego 3/1, Krakow 30-349 Poland
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Traveler (68)
Room & Suite (57)
Dining (29)

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About

#196 of 325 hotels in Krakow
Location
4.2
Cleanliness
4.5
Service
4.3
Value
4.1
Hotel "Nowa Panorama" is an atmospheric place where you will feel a homely atmosphere, eat a delicious breakfast, and easily move to the most important locations on the map of Krakow. We offer 48 beds in 20 rooms. The rooms are modern, spacious and functional. They feature a private bathroom, TV with free channels, a desk and Wi-Fi access. There are also special rooms for disabled guests. We have prepared a large parking lot for guests traveling by car. After a day of exploring the beautiful city of Krakow, you can return to our Hotel Nowa Panorama and relax with a cup of aromatic coffee. The kind staff will provide you with any assistance and guarantee a friendly atmosphere. Hotel Nowa Panorama is located in the center of Kraków, in the Łagiewniki district. Free parking spaces and a WiFi are provided for hotel Guests. Every room has a private bathroom with shower, comfortable beds, wardrobe, bedside tables, desk, telephone and LCD TV. The hotel is located only 2,9 km from the Wawel Castle and the Old Town, 2,3 km from the Kazimierz District, only 1.5 km from the Divine Mercy Sanctuary in Łagiewniki and 1,9 km from the ICE Krakow Conference Center. Also, nearby are Zakrzówek lake (1.9 km) and Skalki Twardowskiego Park (2.4 km). Nearest tram stop and 24/7 supermarket are situated only few minutes away within the walking distance. A traditional polish breakfast buffet is served every morning. Front desk staff is available 24 hours a day.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Meeting rooms
Baggage storage
Non-smoking hotel
Street parking
Wifi
Coffee shop
Breakfast available
Snack bar
Special diet menus
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Iron
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 3 more
84Reviews4Q+A8Room tips
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Most Recent
Explorer25155223614 wrote a review Apr 2023
2 contributions
My partner wrote a review on here during our trip stating that our stay was horrendous and the staff were rude. The hotel have replied and stated that the staff were not rude and the scenario we described was made up… I have a recording of the staff being rude and the door being closed behind us if you’re interested. I would never stay at this hotel again if you paid me. The good reviews are not accurate, this hotel should be shut down or at least called a Hostel because that is what it is. This hotel had the worst bed both of us have ever slept in. The pillows weren’t pillows and the tv was as big as my shoe. We spoke to the receptionist as asked about a refund for the remaining nights that we would not be using as we checked out and she stated that they would be in touch, we have still not heard anything. Safe to say we will not be returning.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded 3 weeks ago
We are sorry, that Your stay wasn't perfect. We need to disagree with You, we still confirm, that the staff's behaviour wasn't rude. We need to mark, that Your booking was NON-REFUNDABLE. Also, You didn't give us any comments about Your bed while Your stay. Kind regards, Hotel Nowa Panorama***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerry G wrote a review Apr 2023
2 contributions
Awful.... hotel staff are incredibly rude and do not care. Very noisy, you can hear everything going on. Does not feel safe and am sure if I pushed the door whilst locked I will go through. Bed is rock solid and extremely uncomfortable. Building looks awful. Room is tiny. Did not apologise when we checked out after 1 night due to it being so bad.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Don't go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded 3 weeks ago
Dear Kerry, We are sorry, that Your stay wasn't perfect, but we need to disagree with You. Your accusation about safety is groundless. It's IMPOSSIBLE to open the hotel's door while they are locked. You didn't report us any comments about the bed while Your stay. We are still working on the acoustics in our hotel. Thank You for adding Your opinion, each of them is very valuable for us. Kind regards, Hotel Nowa Panorama***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jemma B wrote a review Apr 2023
2 contributions
Didn’t even stay the 3 nights we had booked! Room should of been a twin room, but was a double bed, room & bathroom stunk of cat wee! Reception staff rude, didn’t in anyway want to help. Kept saying they were fully booked when they weren’t! Avoid this place, it only has 20 rooms the rest of building is apartments (flats) that locals live in.
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Don’t book
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded Apr 3, 2023
Dear Ms Brown, We need to disagree with Your opinion. First of all; You made Your booking by Hotelbeds. This broker doesn't give us the possibility to know if You need a room with one double bed or two single beds. You visited us on Friday, so we were fully booked then and that's why we weren't able to change Your room. We couldn't treat this case seriously, when You kept thinking about new reasons, why You don't like Your room. Firstly it was the type of bed, later it was dirty bathroom and at the end it was ,,cat wee" smell. Two people checked Your room and we could feel or see nothing. Kind regards, Hotel Nowa Panorama***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicky C wrote a review Mar 2023
34 contributions20 helpful votes
+1
The worst hotels we have ever stayed in. On booking we were told the hotel was close to everything which it is not. The room was tiny and we were expected to sleep in bunk beds. The blankets weee so small they didn’t actually cover you. Wires hanging out of the wall and dangling down the wall with extension leads trailing from them. Unable to open bathroom door properly because of the bunk beds so had to squeeze through. We asked at reception a few seconds after arrival if we could change rooms, we were told they had rooms available however they could not / would not move us. Had the worst nights sleep in the freezing cold tiny room then checked out 3 days early to move to another hotel. When we were asked why we were leaving the staff member smiled and shrugged. Avoid at all costs !!!!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded 3 weeks ago
We are sorry, that Your stay wasn't perfect. However, we have to disagree with You. What do You mean by ,,the hotel was close to everything which is not''? As we know, You knew the location before booking (which is actually very good- 15 minutes by train to the old town or 10 minutes by train to the Sanctuary of Divine Mercy). You didn't tell us anything about the wires, so how were we supposed to fix it? Also, You didn't report us any problems related to temperature in Your room. Kind regards, Hotel Nowa Panorama***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy C wrote a review Mar 2023
9 contributions3 helpful votes
Booked for a couples break to be met with bunk beds, room compared to a youth hostel rather than hotel. Complained at reception and asked to change room and was told it wasn’t possible, even though booking.com showed plenty of availability? Bedding smelt of smoke and the mattress was terrible. Stayed for 1 night and checked out 2 days early. Avoid
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Miles from the centre
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded 3 weeks ago
Dear Andy, Thank You for adding Your opinion. The change of the room was inpossible, because as the recepcionist told You then, we were fully booked. We don't take responsibility for the mistakes of intermediares (these happen often with Booking.com). You didn't report us any comments about the mattress or unpleasent smell of bedding. All your comments have been forwarded to the appropriate departments. Kind regards, Hotel Nowa Panorama***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caroline Ann Forbes wrote a review Nov 2022
1 contribution1 helpful vote
We decided to visit Crocow in November. In the beginning we were scared of bad reviews, but it turned out that our stay in this hotel was great! The staff was helpful and nice, rooms were clean and breakfast was very delicious! We are happy that we spent some time here. The price was also great.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded Nov 30, 2022
Dear Caroline, Thank You for expressing Your opinion. We are happy, that our hotel met Your expectations. Thank You for appreciating our staff, meals and rooms. We hope to see You again! Greetings, Hotel Nowa Panorama***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annxy B wrote a review Sep 2022
1 contribution
We booked one room with dbl bed, the price was low, that’s why We were afraid of the hotel. Luckily, it turned out to be cosy place with delicious breakfast. I recommend it to anyone. We felt like at home here.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded Sep 12, 2022
Thank You for adding Your opinion! We are happy, that You liked our hotel and breakfast. We hope to see You again here. Greetings, Hotel Nowa Panorama***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louis M wrote a review Apr 2022
4 contributions
I was in the hotel on business, there was no problem with renting a conference room and I was able to work in peace. Pros deserve: + good access everywhere + clean rooms + hotel away from busy streets + continental breakfast + very polite staff I'll come back for sure :)
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Date of stay: April 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: nearby bus and tram stops
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded Apr 22, 2022
Thank you for your review! We are glad that we have met Your expectations! We are looking to your next visit at Our place. Hotel Nowa Panorama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dominika wrote a review Mar 2022
Krakow, Poland2 contributions
+1
Great stay, good breakfast, really kind stuff and a lot of joy from staying in this hotel. We were on our family trip with my grandma and we weren’t expecting such kind and helpful welcoming. I will recommend this hotel for sure for anyone who need to rest and have just a good time in a good price.
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Date of stay: March 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded Apr 3, 2022
Thank you so much for your review! We are really happy that your stay was good and we are glad that your stay in our hotel met your expectations. We hope you will visit us again! Hotel Nowa Panorama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tracey S wrote a review Feb 2022
1 contribution
Arrived at hotel for a four night stay and wish we hadn’t bothered, room was tiny had two single beds which were very uncomfortable we were lead to believe we were getting a double room on booking the holiday , the tv was the size of a postage stamp, a wardrobe u could only fit a couple of jackets in, no where to put luggage, bathroom was also tiny the shower head couldn’t be adjusted so when the shower was turned on the water hit the shower screen, so you had to hold the shower head over ur head and body. The noise on our second night was horrific informed staff they spoke to the people in the room but it got worse banging doors shouting etc until 3am, couldnt continue our stay so had to book another hotel ( which was amazing ) and move, when we handed back the keys staff didn’t even ask why we were leaving 2 days early obviously weren’t interested. How this hotel was given three stars I will never understand I wouldn’t have gave it one star it was more like a Borstal than a hotel the issues with this hotel is endless, it would take all night to write about them AVOID AT ALL COSTS if I could give less than 1 star I would
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Nowa Panorama, Owner at Hotel Nowa Panorama
Responded Apr 3, 2022
Thank you for your feedback. We are sorry to hear that you had any concerns during your stay, because we pay special attention to the quality of our services and we always try to solve any problems on the spot. You can always report the size of the room and bathroom to our 24-hour hotel reception and, if available, try to change your room to another one that will meet your expectations. The remaining ailments related to the size of the TV are inconsistent with reality, because the hotel fully meets the relevant requirements in accordance with the classification of the facility as three-star. However, these matters were also reported to the appropriate departments so that our guests would be fully satisfied with their stay in the future. In spite of everything, we invite you again to present the hotel to you from a better side. Best regards, Hotel Nowa Panorama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
$52 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
panorama hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
20
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HOTEL NOWA PANORAMA - Updated 2023 Prices & Reviews (Krakow, Poland)

Frequently Asked Questions about Hotel Nowa Panorama
Which popular attractions are close to Hotel Nowa Panorama?
Nearby attractions include Sanctuary of Divine Mercy (0.3 miles), GOkidz! (0.3 miles), and GOjump Krakow-Mateczny Park Trampolin (0.3 miles).
What are some of the property amenities at Hotel Nowa Panorama?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
What food & drink options are available at Hotel Nowa Panorama?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Hotel Nowa Panorama?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Nowa Panorama?
Conveniently located restaurants include 4Seasons Restaurant, Oranżeria Faustyny 14, and Vincenzo Pedone Pizza Napoletana-Pizzaitalianacademy.
Does Hotel Nowa Panorama have airport transportation?
Yes, Hotel Nowa Panorama offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Nowa Panorama?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Nowa Panorama?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Polish, and Ukrainian.
Are there any historical sites close to Hotel Nowa Panorama?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), Wawel Cathedral (1.8 miles), and Church of St. Peter and St. Paul (2.0 miles).
Is Hotel Nowa Panorama accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.