This hotel was exceptional. The friendliness of the staff and the cleanliness of the hotel itself was one of the best hotels we have ever stayed at. The 24 hour staff were all very accommodating and called taxis on our behalf if needed.
Very friendly staff, good location (very close to the historic city center, train station, restaurants, coffee shops, shopping), and a fairly, clean comfortable room. Definitely a good value for the price. Breakfast buffet was also nice.
Very nice and cozy hotel. Excellent location in Old Town with a short walking distance to main spots. thank you for service and waking me up every morning!!! Guys woke me up exactly as I asked =)) I recommend.
This is hotel is just amazing and the only bad thing that i had to leave it. I have 30 years old and i can tell that this is the most amazing hotel I ever been in my life. From the staff to the clean room everything was just fantastic. I would definitely come back to krakow just to stay at this quiet place.
The ladies at the reception were amazingly welcoming 😊 My room was spacious, clean and really warm which is great when travelling during winter months. The location is perfect - in a silent street just a few steps away from Planty park and the old town main square. Breakfast was also very good with plenty of choice for all preferences.
Very clean and quiet. Excellent breakfast and very good service. The hotel is situated quite close ( walking distance ) to the old town center on a low traffic street. The staff ( 24 hours service ) were very friendly and efficient.
Great hotel to stay. Very good breakfast, great location close to Old Market by walking distance. Old hotel so you get the feeling you're going back in time. Room was very clean and staff accommodating
The hotel is in a great location .It’s very clean and well taken care of.The staff is very friendly and helpful.The accommodations are good ,breakfast is very well done.Simply said it’s a great place with the friendliest staff you can find.
Walking distance to the city center, quiet location. We stayed in 4* part of the hotel in the deluxe room. Room is spacious and well equipped, bear in mind that room part where are the beds has no windows - could be bothersome because of no fresh air during the night. Beds very soft, mattresses should be exchanged for new ones - backache for several days. Room was not well prepared, missing items in the minibar (juice and milk), carafe with local spirit provided only upon request. Breakfast of very good quality, pleasant variety of warm and cold dishes, excellent sweet cakes and fresh fruits. Staff very friendly and helpful, ready to answer your questions anytime. It was our second visit to the hotel within short time and for sure not the last one. Just keep attention to the details and improve mattresses quality, please. Thank you for a pleasant stay, dear Amber team.…
We stayed in the studio room of both Amber Boutique and Amber design hotel. Staff at reception were very friendly and helpful. They all spoke fluent English. Both rooms were spacious and clean. We particularly loved the little notes on how we can reduce our impact on the environment without reducing our pleasure in staying at the hotel. Breakfast buffet offered a good selection of hot and cold food, the only thing missing would be decaffeinated coffee/tea. The hotel's location, in a quiet street, was a few minutes walk from the green belt (Planty) surrounding the old town and a 10-15 min walk from the central square. Overall, we had a great stay, would definitely return and recommend.