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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,649 Reviews from our TripAdvisor Community

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Showing 1,296: English reviews
Ystad, Sweden
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 2 nights and were very pleased with the rooms and the service we received. Especially the service we got from Pawel in the restaurant who took very good care of us for both breakfast and dinner. The gym was good and the children enjoyed the pool too. The location of the hotel is excellent, Everything is... More 

Helpful?
Thank APN916
Walnut Creek, California
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travel to Krakow fairly regularly to visit family and, as a result, have stayed in many different hotels and apartments in Krakow. While the Sheraton Grand may be a modern hotel lacking some of the historical charm of the older hotels, our two recent stays on both ends of a trip to Europe were fantastic. The hotel is very... More 

Helpful?
Thank Bowdoin1
Kirkcaldy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Real nice hotel, staff friendly, food ok and bars especially the roof top vodka bar was excellent. Great location on the river, close to the castle and the main square all within walking distance! The hotel organised our trips all at competitive prices with pick up at the front door.

Helpful?
Thank Alan G
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Alan G, I am delighted to hear that you had such a seamless travel experience at Sheraton Grand Krakow. I could not agree with you more that we are indeed in a great location to explore what the city has to offer. We are just within a walking distance to The Main Square and just metres from Wawel Castle... More 

Leeds, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Hotel was fantastic the service superb. The food excellent, the location second to none, everything is on your doorstep, Kracow is great place for couples very cheap and affordable, plenty of top class restaurants, go on an hour boat ride if it's a nice day, you will be asked many times if you want a bike tour around the... More 

Helpful?
Thank Alf a
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Your positive opinion about Sheraton Grand Krakow is music to my ears. Thank you for taking the time and sharing it with other users. It looks like we ticked all the boxes with you. I am more than happy that our divine culinary delicacies were to your liking. We are very proud of our central location in close... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is my favorite hotel when I visit Kraków on business. They have a roof top restaurant with great views. A 10 min walk to the main square. The gym and swimming pool are fully operational and a good way to get your workout. Great location, very professional staff and awesome food.

Helpful?
Thank Prakash D
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for sharing your feedback about our property. Such feedback motivates us to keep improving our overall guest experience. I took the liberty to share your comment with our Team. We are happy to see that you found your stay and overall experience to be excellent! It is splendid that our top location to Wawel Castle and... More 

Singapore
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had an excellent stay. The room was comfortable though the Matress was extra soft . The food at Olive Restuarant was excellent , we are vegetarian. Another time We had requested them to heat some Indian food packets and they were generous and added bread , rice and yogurt on their own . Which usually compliments Indian food. A... More 

Helpful?
Thank priprash
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you so much for a fabulous review following your recent stay at Sheraton Grand Krakow. I am very pleased to hear that you enjoyed your overall experience in our hotel and that we have met your expectations. It is excellent that our culinary delights offered in The Olive restaurant were a pleasure to your palate. I am... More 

Riyadh, Saudi Arabia
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel in the river in Kraków 5 stars hotel with decent price and excellent service Excellent staff that would like to help you by any means Nice Resturant and food Very nice location close to the center I recommend it whether for business or leisure

Helpful?
Thank kmh1005
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for taking the time to share this delightful review. It is fantastic that our top location and vast culinary offer prepared by our creative chefs enriched your stay. Great that you enjoyed Krakow, city of Kings and Queens. Delivering excellent service is our utmost priority. Our entire Team is thankful for your kind words, great that... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A group of 10 of us stayed here during a weekend visit to Krakow and every one of us was extremely impressed with the comfort of the hotel and its faciliites, The breakfast buffet had a ton of variety and really tasty food, there's a cafe/bar with good drink selections, a sports bar, and more. But what impressed me the... More 

Helpful?
1 Thank AlexSemers
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for leaving such a flattering comment about our hotel and what we have to offer. It is fantastic that together with your friends you were impressed with the comfort and facilities of Sheraton Grand Krakow. I am delighted to hear that we have exceeded your expectations by providing impeccable customer service. It is wonderful that thanks... More 

Tel Aviv
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location, near the Wawel Castle, and a short walking distance from the old town. Lovely, well maintained, specious rooms and great service all around, helped our stay in Krakow to be remembered dearly.

Helpful?
Thank Karin_G123
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I am absolutely delighted reading comments as positive as yours. It looks like our perfect location and great service have left a positive impression! We take great pride in creating those memorable moments and seamless travel experiences for our esteemed guests. I am looking forward to welcoming you back to Sheraton Grand Krakow whenever you plans will bring... More 

Maldon, United Kingdom
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited the Sheraton for one night recently, it's in a great central location on the river. The room I was allocated was on the spg floor and was huge and spotless with a nicely decorated bathroom. The only thing to mention about the room was that it could have had a larger bed! I also had access to the club... More 

Helpful?
Thank Batch65
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I am more than pleased to hear that your stay at our hotel was such an effortless travel experience. Indeed our spectacular location is perfect for both business and leisure purposes. How wonderful that our recently renovated Club rooms were appealing to you. It is splendid that you were satisfied with our varied culinary offer available at our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: Mediterranean, European, Italian, Polish, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: Powisle 7, Krakow 31-101, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $132 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#14 Luxury Hotel in Krakow
#15 Romantic Hotel in Krakow
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