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Demel Hotel

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Demel Hotel
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88 Reviews from our TripAdvisor Community

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Showing 48: English reviews
NC
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

There was 48 pilgrims in our group for World Youth Day. Demel was so accommodating, especially with how busy the whole city was. Rooms were clean and everyone was so kind. One morning our group had to leave an hour earlier then expected, the hotel brought in their staff and hour early to serve breakfast! That's customer service! Wonderful experience!

Helpful?
Thank AmyCNC
Edmonton, Canada
Level Contributor
8 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

I feel bad because they have a nicely renovated small restaurant in hotel and the food was good but the rooms were not what the photos looked like. It was dirty, fridge had mold and serious paint chipping in the bathroom. The toliet made a hissing sound all night and the bathroom light flickers. The staff mind you were helpful... More 

Helpful?
Thank Jshwetz

Travelers are raving about these Krakow hotels

Burlington, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2016

The location is great for hoping on the tram to visit the beautiful square. Good meals and clean rooms. Staff very helpful. Don't rent a car from Rentalcars.com... it is impossible to talk to them on the phone and they never answer your e-mails.

Helpful?
Thank Neveragain_coj
Yeovil, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 17, 2016

We stayed at the Hotel Demel for 4 nights on a mini break, and asked to be moved because the room smelled of smoke. The receptionist was bright and bubbly and really helpful, moving us to another room and providing me with an additional quilt (the beds looked somewhat 'ropey' and I have a bad back, so lying on the... More 

Helpful?
Thank psw101
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 3, 2016

Budget hotel, urging for renovation and more pleasant interior. Good location , free and spacious parking. Pets accepted. Friendly staff. Bed quality doubtful, worn linen, towels without sign of the fresh scent. Breakfast simple. In general the style from 90ties ...or earlier.

Helpful?
Thank Jacek S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 5, 2015

The hotel is situated near tram so it is no problem to get into the city centre. Breakfast was OK. There is also a lot of parking space around. Due to thin walls you can hear what are people on the corridor talking about and you can hear not only water running in the opposite room. In our room the... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Viktor Š
Warsaw, Poland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 16, 2015

I've stayed in this hotel on a short business trip to Cracow. The location is quite central, but I only used taxis, so I cannot tell more about this. The hotel itself is clean but one can see that in has not been renovated for a long time. The room itself was spacious, but very cold in the night. I... More 

Helpful?
Thank maawey
Oslo, Norway
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 8, 2015 via mobile

We were 4 couples staying in the hotel for one weekend, and it was ok. The hotel is situated 3 km from the old town center and it was an easy walk. It is also possible to take the tram. The hotel itself was ok, nice rooms and good beds. Ok toilet and a simple but good breakfast. The hotel... More 

Helpful?
Thank Per M
St. John's, Canada
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 26, 2015

When you first enter the Demel hotel you get the impression that is modern and clean. The lobby is very nice as in the restaurant. The staff there are amazing and will do anything to help you out. The two main ladies that work the desk are especially helpful and kind. They offer such great help and their English is... More 

Helpful?
Thank Sarah O
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 4, 2015 via mobile

Because i come form an excomunist country, i did not enjoyed my stay here. The rooms look like my appartment when i was a Little child. Very, very communist. Breakfast was ok, the stuff...well, we got an impropriet question. And lets not forget about the tabel who was actually an old radio, which in the middle of night got turned... More 

Helpful?
Thank Ciuta A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Pleasant Downtown 4-story Hotel located 4 km from Cracow train station & 10 km from airport. ... more   less 

Additional Information about Demel Hotel

Address: ul. Bartosza Glowackiego 22, Krakow 30-085, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $34 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Demel Hotel 3*
Number of rooms: 54
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Also Known As:
Demel Hotel Krakow
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