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Traveler (907)
Room & Suite (561)
Dining (149)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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This hotel is offering accommodations to those displaced by the war in Ukraine
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About

#75 of 295 hotels in Krakow
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
Book the elegant Radisson Blu Hotel in Krakow Old Town, near attractions like Planty Park, Wawel Castle, and easy access to Kazimierz district and transport
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, Polish
4.5
4.5 of 5 bubbles3,852 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Radisson Blu Hotel Krakow garners praise for its excellent location, a stone's throw from the city's main square and attractions, making it a favorite for sightseers. Guests have called out the spacious, well-appointed rooms with cozy beds and scenic views, despite occasional noise and lighting concerns. While the service and friendly staff often earn rave reviews, some guests have noted lapses in efficiency. The hotel's commitment to environmental initiatives and overall cleanliness is widely appreciated, though opinions on value for money can vary, with some guests pointing out pricey food options.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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3852Reviews80Q+A100Room tips
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johanE5181RJ wrote a review Feb 2024
1 contribution
Card machine did not work. (No uppgrade suggested when they fault.) No gluten free alternativ. (I am alergic to normal bread and normal pasta, had to choose a weird menu) - it is 2023 not soviet 1990. Step it up if you want to get 5 stars!
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jea S wrote a review Mar 2022
Atlanta, Georgia26 contributions4 helpful votes
Hotel's Favorite
Had a lovely time in Krakow thanks to the lovely staff. Stanislaw, Mateusz and Kacper were outstanding. Ask Stanislaw for the bartenders special if you don’t know what to drink. You won’t be sorry. Mateusz is also an outstanding Polish instructor if you need a few phrases to use with the locals.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Info Krakow, Other at Radisson Blu Hotel Krakow
Responded Mar 14, 2022
Dear Jea, thank you for a such nice words about our staff. We are happy that you like the hotel bar and you recommend us to others. We hope that you come back us in the near future. Best regards, Iwona Front office Shift Leader
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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365dirk wrote a review Jan 2024
Haltern am See, Germany3 contributions
Overall very good quality, spacious and quiet rooms, good location to the old town. Very extensive breakfast - accommodating staff. Restaurant and bar were being renovated at the time of our stay. Spar & gym were not used
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Info Krakow, Other at Radisson Blu Hotel Krakow
Responded 3 weeks ago
Dear Guest, Thank you very much for your stay with us and for your review. We are very grateful for your appreciated a lots of aspects in our restaurant. The area bar is renovating, but it working in breakfast restaurant normally. All the best, Izabela Tomczyk Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin W wrote a review Jan 2024
Liverpool, United Kingdom2 contributions
Checked in online prior to arrival to save time. Receptionist was unaware of the arrangements i had made with hotel in advance. My family had to wait in the foyer after a 7hr journey while reception got their act together. Pulled a face when i wanted to pay cash.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Info Krakow, Other at Radisson Blu Hotel Krakow
Responded 5 weeks ago
Dear Mr. Martin, thank you for sharing with us your opinion about the hotel. We are sorry to all inconveniences during check-in. I would like to inform that we still working to improve the online check-in process but still there is a few things that we need to add. That's why we need to verified the guests again at the hotel. We hope that step by step it will be just only better. Best regards, Iwona Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul W wrote a review Jan 2024
1 contribution
Very close to all amenities and sites to see. Close proximity to airport 20 minute taxi ride. Staff are very pleasant and helpful.If visiting Krakow again would recommend a stay at Radisson Blu Hotel Krakow.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Krakow, Guest Services / Front Office at Radisson Blu Hotel Krakow
Responded Jan 24, 2024
Dear Guest, Than you very much for your stay with us and for your great review as well. Thank you for your appreciated our great location in centre and also for helpful staff. Thank you very much for your recommend. It will be please for us to welcome you again. Kind regards, Izabela Tomczyk Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelly B wrote a review Jan 2024
Worldwide5 contributions
Great location near Old Town. Staff was pleasant and very helpful. Breakfast was good with options. It was a quiet neighborhood. There was a slight problem with our room and they gave us a free upgrade. Be sure to arrange transportation before you arrive in Poland (i.e. have the hotel provide or arrange a ride for you).
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Polish taxi system is frustrating - hard to hail a taxi. Must arrange/call to get one. Beware...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Krakow, Guest Services / Front Office at Radisson Blu Hotel Krakow
Responded Jan 21, 2024
Dear Guest, Thank you very much for your stay with us and for your review. We are very delighted for your enjoyed stay with us. It is very nice to know the location was so great for you and also you are satisfied with your free upgrade. Thank you very much for your nice words about very helpful staff in our hotel. Also it wonderful that breakfast was so tasty for you- it is the most important meal of all day. We hope you will stay with us again during your next Cracow visit. All the best, Izabela Tomczyk Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gkegan wrote a review Jan 2024
Shoalhaven, Australia96 contributions98 helpful votes
We loved the location of this hotel - walked from the train station easily , and lots to do within wlaking walking distance. Loved the room very spacious , clean and great bathroom. Excellent gym and sauna and all the staff we encountered were great. Breakfast was good with the standard buffet offerings.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Info Krakow, Other at Radisson Blu Hotel Krakow
Responded Jan 9, 2024
Dear Guest, Thank you very much for your stay with us and for your excellent review. We are very happy to know that your stay was very comfortable. It is really nice to know that our location was very good for you and room which we prepared for you was very nice for you. It's great that you liked our additional services as well and breakfast was tasty for you. Thank you very much for your great words for our staff. It will be very nice to welcome you again. All the best, Izabela Tomczyk Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vincenzo P wrote a review Jan 2024
Torino3 contributions
all gut but: you need to replace door card every time because doesn't work after a while, In my case, 10 times in 2 days. No fresh orange juice at breakfast, this is not good Old Air Condition system, better to replace with new technology
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Info Krakow, Other at Radisson Blu Hotel Krakow
Responded Jan 6, 2024
Dear Mr. Vincenzo, thank you for your review. I'm sorry to hear about the problems with the door card. This technical problem was already report to the IT manager. The breakfast issue we will try to improve. The Air condition in the hotel is being cleaned by the technical department so we hope that it will be working better without any issues. We hope that you decide to visit us again. Best regards, Iwona Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kate Tague wrote a review Jan 2024
Newport, United Kingdom121 contributions84 helpful votes
First impression of the hotel on arrival, exterior looked very nice, reception looked just as nice, then there were the staff. We encountered 3 different members of reception staff during our stay none of which were particularly friendly. Upon checkout one receptionist asked us to pay for our stay again which was approx £500. When we told her it was paid, she said it’s blocked ( not sure what this means ?) so my husband had to go on his online banking to prove it had already been taken so she tapped away then decided he didn’t have to pay for the stay only for the one breakfast we had which was a shocker at £39 GBP for two. It wasn’t great, I could only put together a sausage type sandwich which appears to have cost £20! We ate at the hotel once and the dinner was lovely and much better than breakfast. They have a novel way of encouraging you to not have your room cleaned everyday by asking you to put a little bag on your door to signal you don’t need your room cleaned in which a treat is put as a thank you, the chocolates weren’t great unfortunately. On our third night we needed things replenished such as toilet roll and the bins emptied. This was done but the tea and coffee weren’t replenished, the complimentary water was however. The beds weren’t a double, they were two singles pushed close together. I didn’t mind this but might bother some. They were really comfy and we slept well, waking up was where the issues start, I have never stayed in a room so dry. It literally sucks the moisture out of you. When you wake up your skin feels tight, your nose is dry ( to the point both of us suffered blood from the nose which we’ve never had), your mouth is so dry. I’d find I only had to stand outside of the shower for a minute and the water on my body would vanish. It was uncomfortable to be honest. We paid extra for a room with a view and it really was worth it, we could see the castle from the window, we could also see the hot air balloon when it was in the sky and on NYE the fireworks. The location of the hotel is perfect, a short walk in any direction gets you to where you need to be. Just down the sreeet is a convenience store, a few takeaways etc. I have read in a review that some have used the hotel for taxis, download Bolt. These taxis are a lot cheaper. Although I have pointed out a few problems I had with my stay, all in all it was a good stay and the hotel is in a prime location, clean and comfortable (lack of humidity aside)
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Info Krakow, Other at Radisson Blu Hotel Krakow
Responded Jan 9, 2024
Dear Guests, Thank you very much for your stay with us and for your review as well. It is very nice to know that your stay was enjoyable. We are very sorry for misunderstanding. On your account it was made a block only ( pre-authorization on the card). This is what the reception informed you about during the check-out procedure. Also we are very glad that our location was so good for you and room which we prepared for you was good with beautiful view. Please accept our apology for any inconveniences during your stay that you mentioned, Always we would like to make a full of guest comfort and we hope you will visit us again and we will be able to ensure you about perfect service in our hotel. Thank you very much for your stay with us. Kind regards, Izabela Tomczyk Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bannerboy1964 wrote a review Jan 2024
County Clare, Ireland7 contributions
I arrived to the hotel at 9.30pm due to the late arrival of the train from Vienna.Valentina was on duty and her professional attitude was outstanding.she explained everything about the hotel that i needed to know and recognised my Radisson card membership.i received a complementary drinks token and a room upgrade.the room was very clean, warm and the bed was very comfortable.Breakast was good but maybe a few more hot items could be added to the offerings but overall it was very tasty.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Info Krakow, Other at Radisson Blu Hotel Krakow
Responded Jan 6, 2024
Dear Guest, we would like to thank you for your excellent opinion about the hotel and our colleague Valentina. We are really happy that you appreciate our work at the reception. We hope that you visit us again as soon as possible. Best regards, Iwona Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$97 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, krakow hotel krakow, radisson krakow, radisson hotel krakow, krakow radisson
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RADISSON BLU HOTEL KRAKOW - Updated 2024 Prices & Reviews (Poland)

Frequently Asked Questions about Radisson Blu Hotel Krakow
Which popular attractions are close to Radisson Blu Hotel Krakow?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.3 miles), Axe Nation - Axe Throwing Club (0.2 miles), and Cafe Philo (0.1 miles).
What are some of the property amenities at Radisson Blu Hotel Krakow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Blu Hotel Krakow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel Krakow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Blu Hotel Krakow?
Yes, a parking garage is available to guests.
What are some restaurants close to Radisson Blu Hotel Krakow?
Conveniently located restaurants include Soul Resto Bar, Dolabella Due, and Gavi Restaurant.
Are there opportunities to exercise at Radisson Blu Hotel Krakow?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Radisson Blu Hotel Krakow have airport transportation?
Yes, Radisson Blu Hotel Krakow offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Radisson Blu Hotel Krakow located near the city center?
Yes, it is 0.1 miles away from the center of Krakow.
Are any cleaning services offered at Radisson Blu Hotel Krakow?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Hotel Krakow?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.