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Novotel Krakow Centrum

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#42 of 256 Hotels in Krakow
Certificate of Excellence
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Novotel Krakow Centrum
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1,509 Reviews from our TripAdvisor Community

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Showing 951: English reviews
West Calder, United Kingdom
Reviewed 4 days ago NEW

Would recommend this hotel well worth the money,is in a well placed location for local tourist sites,close to the pickup point for the tours.excellent staff,very good food,rooms cleaned every day,good indoor swimming pool.overall can't really fault the hotel.

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Helpful?
Thank 19jim
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear 19jim, Thank you very much for your review about our service. We're happy we made you stay a pleasant one. We hope to see you again at our hotel. Wojtek Guest Exprience Manager.

philadelphia area
Reviewed 1 week ago NEW

My family of 19-including 2 babies and 3 kids had a great time here. The rooms were very clean and comfortable. The pool was fun. The breakfast was excellent as was the dinner. The Bar was comfortable and the personnel happy and always willing to help us out. It was within walking distance to Old Town. We would definitely go...

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Helpful?
Thank rowife
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Rowife, Thank you very much for your time to write this review. We are happy we made your stay a good one. This is one of our duties. We do hope you will stay with us in the future. Wishing you all the best. Wojtek Guest Experience Manager.

Reviewed 1 week ago via mobile

Well situated and close to all attractions management and staff very accommodating and always smile and make travelers most welcome rooms clean and well maintained anyone wanting to visit Poland this could be your stop

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Helpful?
Thank John R
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear John, First of all i would like to thank you for taking your time in making comments of your stay in our hotel. It is a pleasure for us to see that you found us as a great place to stay. Also it is very good for us to have such a good feedback of our location, clean rooms...

Oslo, Norway
Reviewed 1 week ago

We booked a suite this time With 2 rooms and got a corner room in the 5 th floor. The suite was quite big and had a good view over the river and the Castle. It was heavy traffic outside, but it was quiet in the room, which is most wanted for us. The price was reasonable for the suite...

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Helpful?
Thank Huttiheita
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear Huttiheita, First of all i would like to thank you for taking your time in making comments of your stay in our hotel. We do value all comments from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve. I am sorry for all the inconveniences that you had...

New York City, New York
Reviewed 1 week ago

The pros: 1. Decent location, 2 tram stops from the Old Town, and bus 252 to the airport stops just around the corner. 2. An okay supermarket and some mini-markets across the street. 3. Nice pool, usually had it all to myself. 4. Comfy bed. 5. ATM in the lobby. I would have rated this hotel as very good or...

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Helpful?
Thank Mike S
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear Mike, First of all i would like to thank you for taking your time in making comments of your stay in our hotel. We do value all comments from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve. I am sorry for all the inconveniences that you had...

Reviewed 2 weeks ago

Had a fantastic stay in this great hotel. We stayed for 4 nights and were delighted with the service we received. From the greeting at the reception, right through to every member of staff we met, everyone was very helpful and friendly. All spoke excellent English. Our room was large, modern and spotlessly clean. The bed was extremely comfortable. We...

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Helpful?
Thank Button62
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Button62, Thank you very much for your kind review and feedback. Wishing you all the best and hope to see you again at our hotel. Wojtek Guest Experience Manager.

Billingham, United Kingdom
Reviewed 2 weeks ago

The Novotel Krakow Centrum hotel is ideally situated for visiting central Krakow, being close to the river Vistula, you can walk along the river bank to the castle and to get up into the city centre. The hotel it self is modern, clean and the staff are very helpful and friendly. The hotel has a great fitness room and pool,...

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Helpful?
Thank nwilson3
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Nwilson3, We have read your review with a greatest interest. Thank you very much for all your kind words. We value it a lot and look forward to seeing you again at our hotel. Wojtek Guest Experience Manager.

Luxembourg City, Luxembourg
Reviewed 2 weeks ago

Hello, 1. online check-in doesn't make sense - you can choose to arrive at 12:00, but the room will be available from 14:00 anyway (and what is one supposed to do during this time? stay in the lobby?) I understand that the Standard Rate offers the availability from 14:00, but make the online check-in clear! 2. pool is available but...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michal B
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Mr. Michal B, Thank you very much for your recent review that has been analysed carefully. Additionally, the general manager of the hotel has been notified and the representative of the property will be contacting you shortly. Lastly, please do accept our sincere apologies for all the troubles caused during your stay at our hotel. If I can be...

Shanghai, China
Reviewed 3 weeks ago

Well located, welcoming staff, and comfortable room with, in particular, an excellent bed. All this for a reasonable price. Also true for the food (breakfast and others), which is good quality and affordable

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Helpful?
Thank Famille D
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Famille D, All of us here at Novotel Krakow Centrum, we would like to thank you for your review and feedback. We're happy you had a good stay with us and we hope to see you again at our hotel. All the best, Wojtek Guest Exprience Manager

Taby, Sweden
Reviewed 3 weeks ago

Novotel Krakow Centrum is very nice located both for a business trip and for a tourist visit. The hotel is very nice and has all what you expect from a good hotel. A very good breakfast with a wide selection of food. Staff is forthcoming and very helpful. It is not the cheapest but it gives good value for the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bjornkrister
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Bjornkrister, Thank you very much for your kind review and feedback on our hotel. All of us here are happy we made your stay full of joy. This is what we stand for. We hope to see you again at our hotel. All the best, Wojtek Guest Experience Manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Krakow Centrum is a stylish 4 star hotel in the centre of Krakow perfect for a business trip or holiday. Hotel, offering free WiFi internet and 340 sqm of conference facilities, is located across from Wawel Castle within walking distance of the Main Market Square. NOVO SQUARE Lounge Bar, will delight you with a range of Polish and international specialties. Spoil yourself in In Balance by Novotel wellness centre with swimming pool, sauna, jacuzzi, beauty treatments and massage service. Onsite parking. ... more   less 

Additional Information about Novotel Krakow Centrum

Address: ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $65 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Travelocity and Hotels.com so you can book your Novotel Krakow Centrum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel
Hotel Style:
#11 Business Hotel in Krakow
#25 Luxury Hotel in Krakow
#25 Family Hotel in Krakow
#31 Romantic Hotel in Krakow
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Krakow Centrum staff and other travelers.
30 questions
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Questions? Get answers from Novotel Krakow Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View to the river is nice.”
  • spacious
  • spacious
  • Nice view over the river and castle
 of 5 bubbles Huttiheita, 1 week ago | Read review
“We were in Room 551. Very little view but really quiet.”
 of 5 bubbles Button62, 2 weeks ago | Read review
“We were on the 5th floor very quiet. Not great views but that didnt matter to us”
 of 5 bubbles R3603CYsarahm, 3 weeks ago | Read review
“Location to Town”
 of 5 bubbles thisismarkd, 3 weeks ago | Read review
“Ask to be on an entirely different floor than the construction”
 of 5 bubbles airforcewife98, Jan 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question