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2/4/2018 2/5/2018
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    Novotel Krakow City West

    Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland
    011 48 12 881 13 20
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    2/4/2018 2/5/2018
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    Traveler (363)
    Room & Suite (134)
    • Excellent39%
    • Very good48%
    • Average11%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “free shuttle” (22 reviews)
    “shuttle service” (15 reviews)
    “old town” (62 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,260)
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    1 - 5 of 548 reviews

    Reviewed 2 days ago via mobile

    Given the price and location I believe the Novotel City West will become my base camp in Krakow for the next months... But only if I get a silent room next week. Indeed my last experience was so so with not properly sound proofed windows...More

    Thank Sasek
    Hotel's Favorite
    Reviewed November 4, 2017

    We stayed at Novotel City West. Krakow for 3 nights whilst visiting this beautiful city. The hotel and staff is everything we expected. We had a lovely welcome on arrival by Sebastian, who was very professional and gave us all a beautiful welcome. He was...More

    2  Thank Christopher J
    Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded November 6, 2017

    Dear Christopher, Thank you very much for your kind review and opinion about your stay with us. It appears as you had a very good stay which makes us really happy. We all look forward to seeing you again at our hotel in the future...More

    Reviewed 4 days ago

    Myself and my partner stayed here for 3 nights in December 2017 - although I had booked the wrong Novotel Hotel initially - we were impressed with the place itself Very clean and tidy all staff very helpful and very friendly - hotel restaurant had...More

    Thank Janet S
    Reviewed 3 weeks ago via mobile

    We stay in this hotel as part of a large group, so our experience might not reveal the best of the hotel can offer We found that the reception has a dedicated play room for kids, including an X-box area. I suppose guests can utilize...More

    Thank Laurensius Hand... O
    Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 3 weeks ago

    Dear Laurensius, Thank you very much for your review and feedback which we really appreciate and value as this motivates us for even harder work. We hope that despite small drawbacks, you will choose our hotel again in the future. Best regards, Wojtek Kogut Guest...More

    Reviewed December 15, 2017

    Greeted by welcoming friendly staff, our room was spacious and comfortable, great choice for breakfast, we also ate in the hotel restuarant twice, on both ocassion the meals were lovely, the service was friendlŷ, reception staff where very helpful arrange our day trips for us,...More

    Thank Tracey B
    Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 5 weeks ago

    Dear Tracey, Many thanks for your kind review and feedback. It appears as you had a great stay with us here in Krakow. We are really happy we were able to be part of it and we hope you will recommend our hotel to your...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • $45 - $74 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Best Value Hotel in Krakow
    • #18 Family Hotel in Krakow
    • #20 Business Hotel in Krakow
    • #30 Luxury Hotel in Krakow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Accorhotels.com, Hotels.com, Orbitz, getaroom.com, Travelocity, HotelQuickly, TripOnline SA and Cancelon so you can book your Novotel Krakow City West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Krakow
    • Also Known As
    • Novotel Krakow Bronowice Hotel Krakow ,
    • Accor Krakow Bronowice ,
    • Krakow Novotel
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    Traveler (363)
    Room & Suite (134)
    Dining (42)
    Pool & Beach (6)
    Hotel & Grounds (215)
    Bathroom (39)
    Business Center & Event Rooms (15)
    Family and Play Areas (12)
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    Ask a question
    Questions & Answers
    January 1, 2018|
    AnswerShow all 7 answers
    Response from Wojtek K | Property representative |
    Hello, Thank you very much for your question and the interest in our hotel. Indeed, we offer a twice a day shuttle service to our brother hotel: Novotel Krakow Centrum. Please note the space limited so the service is... More
    Kyle C
    October 9, 2017|
    AnswerShow all 4 answers
    Response from Wojtek K | Property representative |
    Hello there, We are very conveniently located from Krakow Airport. It will tale you approx 20 mins by taxi. Our Novotel is like between Krakow Centre and the airport. Hope this helps. Please let me know if you have any... More
    October 5, 2017|
    AnswerShow all 2 answers
    Response from Wojtek K | Property representative |
    Hi Lucy! The bust stop is literally 5 min walk from the hotel. Very easy to get there and the Old Town. Please let me know if you have any further questions. Best regards, Wojtek Kogut Guest Experience Manager Kraków
    Room Tips
    "Don't think you can, all will have road noise!"
    Read review
    "book a superior room as these are the rooms that have been updated."
    Read review
    "High floors are best and when I was there 7th floor was modernised."
    Read review
    "I would assume most rooms of the same standard are the same. 7th floor was quiet. 726 smelled of smoke, 724..."
    Read review
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