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Novotel Krakow City West

Armii Krajowej 11 Street, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
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860 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Winsford, United Kingdom
Level Contributor
183 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on a Leger coach holiday and found it to be of good quality serving good food & drinks. Although our package did NOT include an evening meal we ate in the hotel cafe restaurant on our first night and took up the hotel offer of a 40 Zloty buffet meal option and found it good value and... More 

Helpful?
1 Thank JohnLindaF
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel in June 2016. This being the second time of staying at this hotel. My wife and spent 5 nights on a room only basis. I have to say the room was very clean and comfortable. The bathroom was large fully tiled with a shower. The room had a King sized bed which was very comfortable.... More 

Helpful?
Thank Slimjim31
Manchester, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was lovely, clean, modern and the staff were very helpful and friendly. Its around a 45min walk from the main square or 10-15 mins in a taxi, the issue with this is no taxi drivers have ever heard of it. We had to rely on Uber to get us around. The food was ok but its expensived compared... More 

Helpful?
1 Thank adamr2007
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything was lovely and the staff were so friendly and the food was really nice. The staff were happy to help with any concerns and the rooms were very clean and nice to stay in. Once we knew the buses to get there it was really easy and close to the main square! Would strongly recommend:)

Helpful?
Thank Bethany C
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Skayda, We very much appreciate your amazing review! I am sure that this feedback will serve as an encouragement to sustain the quality of our services. Thank you for sharing your experience, and we are sure that your next visit will be as pleasant as the previous one. Sincerely, Violetta Krzemień-Banot, Dyrektor Operacyjny Hotelu More 

Opole, Poland
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay in Kraków. The hotel was a comfortable walking distance to the centrum. However public transport is also easily accessed on the main road from the hotel. Very pleasant stay. Would recommend this hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank patrickbracken
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Patrickbracken, We very much appreciate your superb review! We are sure that your next visit will be as pleasant as the previous one. Sincerely, Violetta Krzemień-Banot, Dyrektor Operacyjny Hotelu More 

Teteghem, France
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

i stayed already many times in this hotel and each time the quality is top. the hotel is well organised and everybody is very helpfull. the really bring the hotel on a top level. hotel is very well located with a big parking. easy to reach.rooms are clean and complete. internet is going very good.

Helpful?
Thank skayda
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Skayda, We very much appreciate your amazing loyality! I am sure that this feedback will serve as an encouragement to sustain the quality of our services. Thank you for sharing your experience, and we are sure that your next visit will be as pleasant as the previous one. Sincerely, Violetta Krzemień-Banot, Dyrektor Operacyjny Hotelu More 

Cusano Milanino, Italy
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is a nice place in Cracovia. It is from few minutes from the center city but with the taxi (less expensive) can arrive early. The room was very cleaned and the welcome fruit in that was very appreciated by me. But are very very good the professional people at the reception. Let's I say to you: BRAVI BRAVI.

Helpful?
Thank Giangitac
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Giangitac, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is a pleasure to read that our devotion to all details made your stay perfect. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to sustain the quality of our services. Thank... More 

Copenhagen, Denmark
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Staying at + 25 business class hotels a year makes it difficult to be impressed - but Novotel Krakow City West provides the best value for money among most hotels i have stayed at. The staff is friendly and accomodates most requirements. Room was great travelling as a family of 4, and from 10th floor the view was great. The... More 

Helpful?
Thank NielsM
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear NielsM, I am delighted to hear that your positive experience will bring you back to Novotel Kraków City West. How wonderful to hear our well-experienced and dedicated Team made your stay seamless and compelling. Thank you for taking the time and sharing your flattering opinion we are looking forward to welcoming you again in Krakow! Sincerely, Violetta Krzemień-Banot, Dyrektor... More 

New Delhi
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two days. After a trip to Auschwitz, it was a relief to find a comfortable bed to sleep on. We were so tired that we didn't wake up getting nightmares! The hotel is quite professional and the breakfast was splendid.

Helpful?
Thank Krishnan46
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Krishnan46, Thank you for taking the time to share your kind opinion about Novotel Kraków City West. I am happy that your stay at our hotel has met your expectations. It is wonderful that ourcomfortable bed enriched your stay in Krakow. Looking forward to welcome you again in a near future. Sincerely, Violetta Krzemień-Banot, Dyrektor Operacyjny Hotelu More 

Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful short break in a lovely hotel. All the staff were exceptionally friendly and spoke brilliant English. There was a large selection available for breakfast and there was even a vegetarian option on the bar menu (unusual for Krakow!). Would highly recommend this hotel.

Helpful?
1 Thank Katwin_D38
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Katwin_D38, Thank you so much for your praising words. We are so glad to read that you enjoyed your stay, from the accommodations to the staff service. We hope you had a wonderful visit to Kraków and we look forward to seeing you for your return visit. Warm regards, Violetta Krzemień-Banot, Dyrektor Operacyjny Hotelu More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Krakow City West is a 4 star hotel conveniently close to the centre of Krakow. Complimentary WiFi internet and conference rooms for up to 350 people will help your business trip run smoothly. For a relaxing break, we offer the largest rooms in town with air conditioning and satellite TV for your comfort. The hotel is just 15 minutes from the airport with onsite parking and a free shuttle bus to and from the city centre. Enjoy our restaurant, bar, indoor swimming pool, sauna and casino. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $43 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#20 Business Hotel in Krakow
#20 Best Value Hotel in Krakow
#25 Luxury Hotel in Krakow
#26 Family Hotel in Krakow
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