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Novotel Krakow City West

Traveler (547)
Room & Suite (256)
Dining (68)
Certificate of Excellence

About

#74 of 276 hotels in Krakow
Location
Cleanliness
Service
Value
Certificate of Excellence
Dear Sirs, we kindly inform you that starting mid-October, we are commencing another part of our modernization program. This time, the renovation works will be carried across the corridors and our bedrooms. We would like to reassure you that our teams work hard to minimize any negative impact on your stay with us during this time. Please do accept our sincere apologies for any inconveniences but also we count on your understanding as these modernizations are necessity for our Guests’ comfortable stay.
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Property amenities
Pool
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Modern
HOTEL CLASS

Location

Full view
41Car recommended
Grade: 41 out of 100
32Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1,496Reviews
707Photos
53Q+A
95Room tips
Traveler rating
  • 622
  • 673
  • 164
  • 22
  • 15
Time of year
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Popular mentions
My room appeared to be recently renovated, it was pleasant and light. But some odd decisions in organizing the room: the toilet is separate from the bathroom and there is no basin in the toilet room to wash hands. then there are no outlets for computers and laptops on the
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Response from NovotelKrkCityWest, Guest Relations Manager at Novotel Krakow City West
Responded 2 weeks ago
Good afternoon, We want to thank you for this comment. For us is very important to receive opinions to make our services better. Also we are so sorry that you had not sleep well, bacause of our neighbours reconstructions. I will convey all your wishes and complaints to our managers. Hope to host you next time. Kind regards and warm wishes from Novotel Cracow City West.
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Hotel was very nice , clean, staff helpful and polite , whoever we ordered a taxi it was there waiting within 5 mins , we had a good time using the gym and pool and children loved the use of the foosball table and x box
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Review collected in partnership with Accorhotels.com
Response from NovotelKrkCityWest, Guest Relations Manager at Novotel Krakow City West
Responded 1 week ago
Dear Guest We are really happy that you spent a good time with us and that your children had some fun as well:) Do you already plan your next city break? We invite you back to us. Warm wishes from Poland and Novotel team :)
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It is just the same Novotel as you can find around the world . We stayed there for one night . Everything was ok , but if you want to be close to Old Town i would rather stayed somewhere else . It took about 20 minutes to get there in rush hours , in the evening was better . Two
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+1
It is for us already the 7th time in 2 years that we are coming to this hotel . It is an amazing , lovely , friendly , clean hotel . The staff is so helpful and friendly. If you need something you only have to ask and they will help you . You can also easily book different tours
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Response from NovotelKrkCityWest, Guest Relations Manager at Novotel Krakow City West
Responded 2 weeks ago
Good afternoon, That was such a big pleasure to read your review. Thank you for it! We want to make each guest in the hotel to feel like in home, where you always be welcomed. To make the stay comfortable for sleep and the rest, also we want everyone to get with the comfort to the all the top Cracow and Poland destinations. All the time we try to make our services better and better, and when we read this positive comments - it means that we are on the right way. We hope that you will come to visit us once again, or maybe not just once :) Warm wished from all of us, from Novotel Cracow City West!
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I have stayed at this hotel a number of times and I am inclined to say that this is the best Accor Hotel in the entire city. While it is located about 3 kilometers from the city center, the local transportation is great and the distance is also certainly walkable. The staff are
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Review collected in partnership with Accorhotels.com
Response from NovotelKrkCityWest, Guest Relations Manager at Novotel Krakow City West
Responded 2 weeks ago
Good afternoon, We would like to thank you for comment and especially for the warm words about us and that you find our hotel the best Accor Hotel in the city. We appreciate that you visited us all this time. We kindly invite you again and again! Wish you all the best, Novotel Cracow City West
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PRICE RANGE
$57 - $104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel krakow bronowice hotel krakowaccor krakow bronowicekrakow novotel
FORMERLY KNOWN AS
Novotel Krakow Bronowice
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
305
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