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Holiday Inn Krakow City Center

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#43 of 256 Hotels in Krakow
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Holiday Inn Krakow City Center
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1,367 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Krakow City Center
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Showing 1,054: English reviews
Reviewed February 20, 2015

Just returned from a 4 night stay at the Holiday Inn Krakow, I cannot rate this hotel high enough, from the moment we arrived until the time we left, the hotel staff are superb, polite, helpful and alway pleasant. Several times we rang down for fresh milk, it arrived before the kettle had time to boil, it's by far the...

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Helpful?
1Thank Robert H
Yossi321, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear Robert H, Thank you very much for your comments about Holiday Inn Krakow City Center. I was happy to read that you have enjoyed your stay and services provided at our hotel. I would like to assure you that your feedback regarding our food was taken seriously and was passed to the chef. Should you decide to come back...

Leicester, United Kingdom
Reviewed February 14, 2015

Brief city stay; excellent, friendly welcoming front of house, clean throughout. Very smooth check-in, staff all very helpful. Room was larger than expected, very clean, front facing, comfortable bed. A little siren noise at night but expected in any city hotel. Breakfast was to a very high standard, well organised, excellent range of cooked and cold meats, fruiit, cereal, breads...

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3Thank David C
Yossi321, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear David C, Thank you very much for your recent review of Holiday Inn Krakow City Center. We are very happy to read that you recommend our hotel and its' services. Should you decide to visit the beautiful city of Krakow, please give us a chance to host you as our guest again! Kind Regards, Monika Mikulska Front Office Manager

Belfast, United Kingdom
Reviewed February 12, 2015 via mobile

Arrived on the 12/2/15, we were met with a warm friendly welcome. Check in was smooth no problems, no hassle and a free upgrade, first class. We were taken to our suite and again everything including how to access the free wifi was explained to us. The room was even better than some of the rooms we have stayed in...

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3Thank CJMBelfast
Yossi321, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear CJMBelfast, I would like to take this opportunity to thank you for your positive comments about Holiday Inn Krakow City Center. I am pleased to pass your comments to our staff, who strive to meet our guest's expectations. Should you decide to come back to Krakow, please keep us in mind! Best regards, Monika Mikulska Front Office Manager

Nijmegen
Reviewed February 10, 2015 via mobile

Great hotel. Different then other holiday inn hotels, a much a higher standard. The staff is really friendly and helpfull. Great rooms. I stayed in the studio/apartment (upgrade)! The room is really spacious. It is a really nice room, with a great bathroom. The room is very clean. The breakfast is great. Also the location is superb. Just a view...

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2Thank Lauralist
Yossi321, Front Office Manager at Holiday Inn Krakow City Center, responded to this review

Dear Lauralist, Thank you for taking the time to write your review. Here at Holiday Inn Krakow we strive to meet and exceed guest's expectations. We are very happy to read that you have enjoyed your stay and we hope to host you as our guest again. Best Regards, Monika Mikulska Front Office Manager

London, United Kingdom
Reviewed February 6, 2015

Most Holiday Inns are reliable but this one is a bit more than that. Very nice rooms and staff. Odd layout of hotel but ok once you get used to it. Breakfast is excellent. Good choice in Kraków. Rooms are very big. Ye Tea making facilities too. Free wifi.

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3Thank joanne7575
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear joanne7575, I would like to thank you for your recent review of Holiday Inn Krakow, I was pleased to read that you have enjoyed your stay. I hope to host you as our guest in the near future. Best regards, Maciej Kaczmarczyk Resident Manager

Craigavon, United Kingdom
Reviewed February 2, 2015 via mobile

Stayed here for 3 x nights with breakfast also. Fantastic hotel, physically I think the grandest hotel in Kraków that is just a short walk from the main square. Hotel is very safe with barriers outside and staff on the front door at all times! Staff were very friendly, we were cold as the temp dropped greatly at night and...

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1Thank UpperClareElite
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear UpperClareElite, Thank you very much for your recent review of Holiday Inn Krakow City Center. We are very happy to read that you recommend our hotel and its' services. Should you decide to visit the beautiful city of Krakow, please give us a chance to host you as our guest again! Maciej Kaczmarczyk Resident Manager

Fort Worth
Reviewed January 30, 2015

Location: Short walk from the town square. Getting to hotel from airport: Pre-arranged car for 70zl took 35 minutes. Check-In: Fast. Upgraded room. Elevators: Quick. Room: 139. Smelled very clean. Large size. Not near elevator and no elevator noise. Very functional solid furnishings. Carpet floor. Desk: Large desk with wooden optical-mouse-friendly surface. Desk lamp. European power sockets at desk height....

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2Thank ymff
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Business Traveler, Thank you very much for your very thorough and detailed review. We hope that you get the chance to come back and stay with us again in the near future. My best regards, Lukasz Piskor, Executive Assistant General Manager

London, United Kingdom
Reviewed January 28, 2015

I have just returned from a two night stay at this hotel as part of an international conference. Hotel is well located in central Kraków . My room a standard double was a good size and appeared recently decorated.Spacious bathroom with good storage but the shower was an over the bath thing with very poor water pressure. Everything spotlessly clean.breakfast...

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2Thank Mmctee
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Mmctee, I would like to thank you for your positive review of Holiday Inn Krakow City Center. I was happy to read that you have enjoyed your stay with us. At the same time I would like to assure you that we have taken care of the water pressure problem. We have also added additional signage in the hotel...

North Wales
Reviewed January 23, 2015

Stayed for 3 nights 18 - 21 Jan 2015. The location of the hotel is excellent for central Krakow. The hotel is run very professionally with an abundance of polite, friendly, helpful staff who are a credit to the hotel. The room, in the original part of the hotel, was large and comfortable and immaculately clean as was the bathroom....

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3Thank Holidayfans9
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Holidayfans9, I would like to take this opportunity to thank you for your recent review of Holiday Inn Krakow City Center. We are very happy to read that our staff provided great service we have been known for and that the hotel facilities were up to your liking. We would be more than happy to host you as our...

Cardiff, United Kingdom
Reviewed January 23, 2015

Very impressed with this hotel. The location is fantastic and the rooms are very well equipped. The shower in the bathroom was great, being a slight large than normal person the ability to be able to move around with taking the doors off their hinges is a massive benefit. Rooms were extremely well cleaned and the bed was extremely comfortable....

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2Thank Michael R
Yossi321, Manager at Holiday Inn Krakow City Center, responded to this review

Dear Michael R, Thank you for your positive review of Holiday Inn Krakow City Center, we appreciate your comments very much! Best regards, Maciej Kaczmarczyk Resident Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Impresja Restaurant
Impresja Restaurant
Cuisines: Polish, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Kraków City Centre hotel is conveniently located in the heart of Kraków's Old City, only minutes away from the main Market Square, Kazimierz Jewish Quarter, Wawel Castle, the central train station and bus terminal, and Kraków's biggest shopping centers. ... more   less 

Additional Information about Holiday Inn Krakow City Center

Address: Wielopole 4, Krakow 31-072, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $89 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Krakow City Center 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Krakow City Hotel Krakow
Krakow Holiday Inn
Hotel Style:
#16 Business Hotel in Krakow
#25 Luxury Hotel in Krakow
#28 Family Hotel in Krakow
#34 Romantic Hotel in Krakow
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Krakow City Center staff and other travelers.
34 questions
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Questions? Get answers from Holiday Inn Krakow City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms away from the front of the hotel - could be noisy.”
 of 5 bubbles rebeccalove, 2 days ago | Read review
“If you can upgrade do so and also ask for a room that looks over the courtyard.”
 of 5 bubbles JazzYve, 2 days ago | Read review
“All the rooms are good.”
  • great
  • very modern
 of 5 bubbles buster100, 2 days ago | Read review
“Our room was 105 very quiet and looked out over the front of the hotel.”
 of 5 bubbles 374DavidW, 2 weeks ago | Read review
“Exec rooms are larger”
 of 5 bubbles V4780VYmarkj, Feb 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question