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BEST WESTERN Hotel Galicya

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#97 of 257 Hotels in Krakow
Certificate of Excellence
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BEST WESTERN Hotel Galicya
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247 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Holywell, United Kingdom
Reviewed 4 days ago NEW

We have just returned after spending 4 nights in Hotel Galicya, the room was dated but warm and comfortable, only 1 pillow supplied but asked next morning and we received extras. I would like to thank the front of house staff especially Karol and Dorothea for their helpful information about the local area and tram system and for being patient...

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Helpful?
Thank janetParry31
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Best Regards, Bartłomiej Cieślak Hotel Manager

Preston, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here as a surprise break after Christmas. Short taxi ride from airport. Nice pleasant staff. Rooms bit basic and dated but comfortable. Mini fridge was making drinks hot though!! Maid came in without us requesting it even though we put no sign out. Beds bit hard more pillows needed I did search for 1 but could not find any...

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Helpful?
Thank sallyellis01
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Best Regards, Bartłomiej Cieślak Hotel Manager

Redditch, United Kingdom
Reviewed December 7, 2016

Rooms OK, clean and well furnished if a little tired as was the enquire. We had 2 single beds which were quite comfortable with a massive but slightly on the soft side pillow. The quilts were amazing quite thin but oh so warm...plenty of choice for breakfast but no 'full english', still enjoyed it though... We eat in the restaurant...

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Helpful?
Thank FisherNeil
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

Tarporley, United Kingdom
Reviewed December 7, 2016

We stayed for four nights, the rooms are small but clean and comfortable and very warm! We had to turn the heating down and open the window even though it was freezing poutside. Breakfasts are OK the usual cold meat and cheese and hot scrambled eggs with frankfurters. We ate in the restaurant on the first night which was empty....

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Helpful?
Thank Lesley499522
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

Reviewed November 30, 2016 via mobile

I stayed here for 4 nights, the hotel is around 20mins private shuttle from airport. Lovely and clean. Staff are pleasant and helpful. The restaurant is lovely too, good menu & relatively cheap. Tram stops were at the end of the road and a little mini market and McDonald's straight across the road. I thoroughly enjoyed my stay and can...

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Helpful?
Thank Katie B
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for choosing our hotel. We apologize for any inconvenience related to your accommodation. Thank you for your extensive comments, they will be analyzed and will be taken the appropriate changes. Such comments are very important to us and help us to fulfill the expectations of our Guests. We hope that we will have a chance to...

Reviewed November 27, 2016 via mobile

Our flights were delayed and we didn't arrive until after midnight. The welcome was warm and swift. The room was very clean, functional and spacious. Very warm and cosy given the cold grey skies outside. The breakfast buffet is excellent. Great choice of cold meats and cheeses, yoghurts, breads, cereals and hot cooked eggs and sausages- not to mention pancakes!...

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Helpful?
1Thank Smnlft
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for your opinion. It was a great pleasure for me to read it. We are doing our best for the Guests, and your opinion means that the Guests appreciate this. We are waiting for you next time. Regards, Bartłomiej Cieślak Hotel Manager

Atherstone, England, United Kingdom
Reviewed November 21, 2016 via mobile

We booked to go to Krakow as part of a travel agent booking, the hotel was allocated to us on booking. The hotel is fine, clean, friendly staff, the breakfast buffet is stocked with plenty of choice and fantastic coffee. Bedroom was small but you are only using it to sleep so that's fine, ours had two single beds but...

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Helpful?
1Thank Simon C
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for submitting your opinion after your stay in our hotel. We are very pleased with your satisfaction and we thank you very much for the positive assessment. Your good impression is a big reward for our team. We hope that you will visit us again in the future Regards, Bartłomiej Cieślak Hotel Manager

Northampton, United Kingdom
Reviewed November 20, 2016 via mobile

We ended up here as part of a 2 night package break The hotel is a good 15 to 20 minute taxi drive to the town centre around £6. Twin bedded rooms are pokey to say the least 2 beds which are at different ends of the room not even side by side , mind you the rooms are so...

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1Thank T W
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for choosing our hotel and to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that all your concerns will be precisely analyzed and if possible taken appropriate action. We hope that your stay in our hotel...

North Yorkshire, United Kingdom
Reviewed November 20, 2016 via mobile

Staff very knowledgable, rooms well kept and clean. Menu for evening meal not great but lots of places down town to eat. Breakfast was great choice. Tram stop 2 minute walk. Wifi included in price. All in all a good budget hotel.

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1Thank WITCHTRICKERY
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Dear our Guests, Thank you very much for such a wonderful review about our hotel. Most important for us is your satisfaction with your stay at the hotel and a nice impression of your holiday in a charming Krakow. We always warmly welcome you again to our hotel. Regards, Bartłomiej Cieślak Hotel Manager

Reviewed November 11, 2016 via mobile

New hotel, clean and well equipped. Good breakfast and kind and effective staff. Basic services sufficient parking lot. Location - out of city center. Fits the 3 stars ranking. Good place for business trip with low budget or tourist groups.

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Helpful?
1Thank yoava69
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for your opinion expressed on Tripadvisor. We are truly delighted to hear that your stay with the BEST WESTERN Hotel Galicya was enjoyable. Our priority is to focus on excellent guest services and to meet our guest’s expectations. Regards, Bartlomiej Cieslak Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 

Additional Information about BEST WESTERN Hotel Galicya

Address: ul. Rzemieslnicza 4, Krakow 30-363, Poland (Formerly Hotel Galicya)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $38 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Galicya 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Galicya Hotel Krakow
Hotel Style:
#17 Best Value Hotel in Krakow
#39 Family Hotel in Krakow
#64 Romantic Hotel in Krakow
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Hotel Galicya staff and other travelers.
6 questions
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Questions? Get answers from BEST WESTERN Hotel Galicya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was 101. It was very spacious and clean.”
 of 5 bubbles 444lili, May 20, 2016 | Read review
“The hotel is a sufficient distance from the nearest road for traffic noise not to be an issue.”
 of 5 bubbles IanLee2015, Oct 28, 2015 | Read review
“as i saw all rooms were very new and well equipt and spaciuos”
  • wery comfortable bed
 of 5 bubbles RamunePavlou, Oct 25, 2015 | Read review
“We had room 108 and it was just fine. View of the carpark, lovely and quiet at night.”
 of 5 bubbles 4myxtc, Aug 5, 2015 | Read review
“Ground floor rooms are suitable for disabled.”
 of 5 bubbles 916jamesl, Jul 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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