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Hotel Atrium

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ul. Krzywa 7, Krakow 31-149 Poland
Lowest prices for your stay
$134
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Free cancellation until 08/06/21
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Traveler (234)
Room & Suite (63)
Dining (48)

About

#91 of 302 hotels in Krakow
Location
Cleanliness
Service
Value
Travelers' Choice
The Atrium Hotel*** guarantees atmosphere of home, comfort, safety and professional hotel service. We hope to welcome you in our place. Please feel warmly welcome! The Atrium Hotel*** offers 113 accommodation places in 50 single, double and triple rooms and in two apartments with kitchenette which are particularly recommended to the families and people travelling with children.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Polish
743Reviews39Q+A59Room tips
Traveler rating
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Popular mentions
Jeff A wrote a review Sep 2020
Norwich, United Kingdom12 contributions4 helpful votes
Great hotel., good services.Hotel staff friendly efficient and helpful. Situated within 10 minutes of the city square. A great place to base your trips. Will be using this hotel again. Thank you all for making our stay comfortable and pleasant
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Date of stay: September 2020
1 Helpful vote
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lindsey v wrote a review Sep 2020
Leicester, United Kingdom702 contributions127 helpful votes
The hotel itself was nice, the staff on the reception couldn’t be more helpful. I put average as the room was basic and the air con didn’t work. The breakfast was poor which was a huge let down for me. They had breakfast teabags then didn’t. Then if you didn’t come down early enough there was no hot food. Basically left with jam on toast. If you did get down the food was cold that should of been warm. Very bad breakfast service. Couldn’t help us more when the country locked down and they rang up for taxi and refund process. Again hotel was basic and breakfast was poor. Ladies couldn’t help us enough on reception. I would stay again if they improved the breakie.
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Date of stay: March 2020Trip type: Traveled with friends
3 Helpful votes
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Response from Hotel Atrium, Dyrektor generalny at Hotel Atrium
Responded Oct 11, 2020
Dear Lindsey, Thank you for your opinion. We are sorry to hear that the breakfast service did not meet your expectations. Your comments are very valuable and have been reported to the appropriate department. We hope to see you again soon. Warm wishes The entire hotel team
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The_Poppys030514 wrote a review Aug 2020
Birmingham, United Kingdom630 contributions222 helpful votes
I will give everybody that reads this a brief overview of why I wrote this and the reasons why I feel it is terrible service. This break was bought last year as part of my 50th birthday celebrations and because leave was booked we had no intention of cancelling and we still will visit Krakow as soon as we can. We booked and paid for the hotel because we were going and then COVID struck the planet and our flight was cancelled. We checked around for other flights and had no joy so I emailed the hotel and asked if we could have a credit note as Krakow was still on my list. We had paid previously and THERE WAS A NO CANCELLATION CLAUSE however this was not our fault and we wasn’t asking for our money back we were asking for a delay due to COVID however no response from the hotel!! We had only booked the hotel for two nights costing approximately 750 zloty (£160) which we felt was an excellent deal however, as we normally do we book cars 200 zloty had been agreed and booked trips to salt mines etc. And ate in their restaurant which would have got close to doubling the money we gave them. When discussing our driver meeting us in the terminal their messaging was almost instant and always within 5 minutes however when it comes to helping us out they fall silent. I am one of these people that expect a service provider to be courteous and Hotel Atrium definitely isn’t. We will go to Krakow and we will enjoy it and most importantly we will give our trade to a competitor of Hotel Atrium. I am now going to celebrate my 50th in Budapest and Krakow is earmarked for March 2021
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Hotel Atrium, Dyrektor generalny at Hotel Atrium
Responded Oct 9, 2020
Dear Sir/ Madame , We are sorry for the unpleasant situation, but in the age of Covid everything is difficult. We always agree to rebooking all bookings to meet the needs of our Guests. It is very likely that the e-mail ended up in spam mailboxes. We kindly ask to contact us again by e-mail and we will arrange than a new booking date. Best wishes Agnieszka
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Becky H wrote a review Aug 2020
3 contributions1 helpful vote
My boyfriend and I booked to stay here after a late flight into Kraków. Our friend's had also arrived earlier and been given a lovely room! We arrived to a horrible room but paid the same price (82). It was very clear they chucked us in a lower price room because we checked in late. We won't be staying here again.
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Date of stay: August 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Hotel Atrium, Dyrektor generalny at Hotel Atrium
Responded Oct 9, 2020
Dear Sir/ Madame , We are very sorry for misunderstanding. Your reservation was accepted by a new receptionist, and due to the fact that these were two separate reservations, he did not notice that You nad Yoir friend are travel together. Some of our rooms are renovated to deluxe standard, if it is possible, we allocate this rooms as part of an upgade - here was a human mistake , of course, if there was such a request, your room would be changed. Once again, we apologize for the uncomfortable situation. Best wishes Agnieszka K.
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Cheekypheasant wrote a review Mar 2020
St Helens, United Kingdom353 contributions137 helpful votes
Clean and comfortable friendly staff. Some refurbs going on but at reasonable times. Nice big room Shower good though looking a little tired was clean enough. Booked tour and airport Taxi with reception, very reasonable and efficient. Breakfast was typical continental with a few warm items, eggs 3 ways and spicy sausage, occasionally bacon ample to start the day. located just a few minutes from trams and Old Town. Busy but hotel was quiet.
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: Rooms on the inside (over the atrium) of the building get no traffic noise
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2 Helpful votes
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PRICE RANGE
$65 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atrium hotel krakow, hotel atrium krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kleparz
NUMBER OF ROOMS
52
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Frequently Asked Questions about Hotel Atrium
Which popular attractions are close to Hotel Atrium?
Nearby attractions include Womai (0.3 miles), BAD AXE Throwing Krakow (0.09 miles), and ExitRoom (0.3 miles).
What are some of the property amenities at Hotel Atrium?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Atrium?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Atrium?
Conveniently located restaurants include Lodziarnia Donizetti, Chimney Cake Bakery, and Cyrano de Bergerac.
Does Hotel Atrium have an airport shuttle?
Yes, Hotel Atrium offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Atrium located near the city center?
Yes, it is 0.6 miles away from the center of Krakow.
Are any cleaning services offered at Hotel Atrium?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Atrium offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Atrium?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Hotel Atrium?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (1.7 miles), Wawel Cathedral (0.9 miles), and Muzeum Uniwersytetu Jagiellońskiego Collegium Maius (0.5 miles).
Is Hotel Atrium accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.