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BEST WESTERN Krakow Old Town

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BEST WESTERN Krakow Old Town
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679 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Blackburn, United Kingdom
Level Contributor
161 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights. Arrived before check-in time. The staff stored our bags, whilst we went for a wander. The hotel is clean and well maintained. We were given a room in the 'Jazz' Section. The room was very nice with a good sized bathroom. The room was clean as was the bathroom. The only issue was the closeness... More 

Helpful?
Thank Woody716
Iwona S, Kierownik at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for staying with us . We truly appreciate your trust in our hotel and our staff. Thank you for all comments. Every note is important to us and thoroughly checked. In the operation of our interentu, we use certain security for safety. We provide WIFI free with no time limits. If WIFI stop working... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good price and very good rooms. It has a great location near the market square. The rooms are comfortable and have enough space. The bathroom is small, but comfortable. Complete and delicious breakfast, and very polite and helpful workers through the hotel. Also, installations are in good conditions and the hotel as whole demonstrates the cultural buildings of the city.

Helpful?
Thank Rafaguer
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you so much! for so kind review and choosing our hotel. It was a pleasure to host you in our hotel and we are happy that you enjoyed your stay at our hotel and beautiful Krakow. I sincerely hope that you will return to us in the near future. Thnak you and take care! Iwona Sulikowska Hotel... More 

Alexandria, Virginia
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for five nights in July of 2016 and was blown away by the service! The hotel is clean, well kept, and staffed by knowledgeable and helpful staff! Check-in was quick and easy, and I was able to arrange a tour that was one of the highlights of my week! They do offer transfers to and from the... More 

Helpful?
Thank Peter M
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Peter, Thank you very much for so kind review! We truly appreciate your positive comments about our staff and service. It is definitely a boost for us every time we hear reviews such this. We are always pleased to be you second home when you are at the area. Hoping to see you again soon! Thank you and take... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, easy to get around Krakow, the staff are very friendly and helpful and the food in the restaurant is brilliant. I've stayed here twice, once in the Jazz suite and once in a room on the 4th floor, the Wifi works better in non-jazz room but both were very nice and quiet.

Helpful?
Thank A TripAdvisor Member
Iwona S, Kierownik at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for staying with us again. It brings me a lot of pride and joy to hear that you select our hotel and thus for us a big distinction for which we thank you very much. Our staff are always ready to help you with anything. Hoping to see you again soon! All the best... More 

Aberdeen, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel could not be better situated for getting around Kraków, the Hop on Hop off bus starts just along the road, the Square is a five minute walk away, yet the hotel is away from the hustle and bustle. If you are looking for somewhere clean,comfortable and convenient this is for you. The only downside is breakfast can be... More 

Helpful?
1 Thank RRA54
Iwona S, Kierownik at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, It is very nice to hear that your stay at our hotels and unique Krakow was successful and will certainly leave a lot of nice memories. We are proud of the location of our hotel as well, our Guests really appreciate it. We apologize for some inconvenience wiht service breakfast, we will try to ensure and improve service... More 

Singapore
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has a very good location. The room that I had was with jazz theme. Not a big room, but all the necessary things were there and the air-con was very good. Cleanliness and service was good, but the Internet is very bad.

Helpful?
Thank LinenBank
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you vey much for staying with as and for your kind review. I am glad to hear that overall your experiance was positive. We apologize for any inconvenience related to the internet. Our IT employee will check the problem and will make every effort that it will not happen again. We hope you give us another chance... More 

cambridge
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just had 3 nights in this Hotel and City, but I could have stayed longer, What a lovely Hotel in the old part of Characteristic Krakow, which is one of the best places to stay. Clean comfortable with buffet Breakfast, good selection of breakfast, would recommend. Krakow is clean, with plenty of parks all around, to sit and enjoy... More 

Helpful?
Thank Rose001
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for your so kind review! I am happy that our staff and service met your needs and expecations. We are so pleased that you enjoyed your stay with us and beautiful Krakow. We hope your next visit is just around the corner. Looking forward to welcoming you back soon! Thank you and take care!... More 

California
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 4 nights at the hotel. As other reviewers have noted, the room was on the small side but definitely manageable. Th e bed was comfortable, the closet ample for 2 people with about 9 hangers, small bedside tables with a drawer and a shelf and lights, a tea kettle with coffee cups and glasses. Everything was clean and... More 

Helpful?
Thank orindagc
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for choosing and staying in our hotel. We are very glad to hear that we have fulfilled your expectations and this visit left such a good impression. We really hope that in the future you plan your next visit to Krakow and of course to our hotel. Our staff are always ready to help... More 

Whitehaven, United Kingdom
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were greeted by a very friendly receptionist and our booking was confirmed in seconds and we were in our room within 5 mins. THE hotel offers tours which we used and we're all excellent (picked up from hotel and dropped off at hotel) all with guides. The rooms were very nice considering this is only rated at 3 star... More 

Helpful?
Thank russell-vaughan
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, We are so happy to hear that you enjoyed your stay with us and would recommened us to the other Guests. I am glad that we will be your top choice when you visit Krakow again. We truly appreciate your kind words about our staff and service. Thank you and look forward to seeing you soon. Iwona Sulikowska... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room

Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $65 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
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