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BEST WESTERN Krakow Old Town

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714 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Manchester, United Kingdom
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

Firstly, the positives: the hotel is in a fantastic location and is extremely clean and tidy. The room I stayed in was one of the Jazz rooms and even though it was nice and decorated to a high standard, it was small & very dark. The breakfast was average - certainly no worse than I've had at many other hotels,... More 

Helpful?
Thank Nik-W2011
Ashdod, Israel
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 616 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Quality Hotel and very cute. I had a nice room on the 3rd floor - not very big but has everything you need, clean, tidy with a fully equipped bathroom and high-level. Good breakfast with a variety of options for every taste.

Helpful?
1 Thank Reuven S
Edinburgh, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel very nice, but the room we were given was a Single room with a double bed squeezed in, as we are both in late 60's not practicle, fortunately we are both fit but if not could make for awkward visit. Buffet breakfast was very good and set us up for the day.

Helpful?
Thank hibee7
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for your review and for choosing our hotel. I am glad to hear that you enjoyed your stay with us and beautiful Krakow. We are sorry for some inconvience during your visit. Despite this , we hope to be able to welcome you back to us in the near future. All the best Iwona... More 

Edinburgh, United Kingdom
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel right off main square about 5 mins walk at most.Very clean and comfortable great for the price and would definitely use again if in krakow. Only 1 small issue was we were 4 flights up and windows opened all the way not a great thing for kids or stag and hen parties who will be... More 

Helpful?
Thank kenny m
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thnak you very much for your kind review! We are so happy that you enjoyed your stay with us. Your comments are very important for us and our technical staff will definitely check it this topic. We hope to see you again soon! All the best Iwona Sulikowska Hotel Manager More 

North East England, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel mainly due to it's close proximity to the Train Station and the city centre. It was only 15 minutes walk from the train from the airport, and very easy to find. The receptionist was very welcoming and made the process of checking-in very easy and comfortable. The location turned out to be perfect, with easy access... More 

Helpful?
Thank Billyjo25
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, What a wonderful review! we truly appreciate your business and your trust in us. I am so happy that our staff and service met your needs and expecations. We look forward to welcoming you back to us soon! Thank you and take care Iwona Sulikowska Hotel Manager More 

Lennox Head, Australia
Level Contributor
617 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is well located within a short walking distance to everything in the old town and is opposite the Planty, near a supermarket and some restaurants. The buffer breakfasts are extensive and plentiful. The rooms are mixed in size with many being very small. The beds and furnishings are basic. Staff are helpful and friendly.

Helpful?
Thank TravellerFaye
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We are pleased that you had a good stay overall. We look forward to welcoming you back to us in the near future! All the best Iwona Sulikowska Hotel Manager More 

Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a difficult flight to Krakow with missing luggage etc which could easily tainted my view of this hotel however this did not happen. I arrived well after 11pm at the hotel from the airport to discover that my room was double booked. Now this may have been a problem to others but the hotel has booked me into... More 

Helpful?
Thank Colin W
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Colin, T Thank you so much for such a nice and detailed opinion. I am glad that overall your staying with us was successful. We apologize for any inconvenience which were related to moving you for the first night to the other hotel. We are looking forward to seeing you again in December 2016. Best regards, Iwona Sulikowska Hotel... More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Location of this hotel made it easy to walk to main square, castle and shopping center. There is a tram at the front of the hotel.The room was spacious and clean. We stayed in the Jazz section of the hotel and there are a few stairs to go up and down with luggage but not too bad. The breakfast was... More 

Helpful?
Thank Annmaree G
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for giving us a perfect opinion! I am so glad that you enjoyed your stay with us. We truly appreciate your very positive comments about our hotel and reception staff. Thank you and look forward to seeing you soon! Iwona Sulikowska Hotel Manager More 

Oldham
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are spacious, could do with a fridge in the room, other than that air con, hairdryer, TV (but we haven't had it on), close to the Square and some excellent restaurants. Clean and maid service every day, 4 floors but lift split between floors and doesn't stop at the 2nd so be prepared to have to go up or... More 

Helpful?
Thank 4Amigos06
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for staying with us . I am pleased that you had a good stay overall. We kindly inform you that our hotel is located in the historic building and because of the technical limitations the lift reaches the first floor and then on at each landing. We apologize for this inconvenience and for luggage... More 

New Brunswick, New Jersey
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

LOCATION: This hotel is in a great location. You can easily walk to Wawel Castle, Old Town, the Main Square, and the Jewish Quarter. The hotel staff is helpful in giving you directions- they have more maps and tour info than they know what to do with! There's a tram stop right outside. The park across the street is great... More 

Helpful?
Thank im_a_t0urist
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for so kind review! Our locations is definitely one of the things we are very proud of about our hotel. We are so lucy to have a property in the hear of Krakow. I truly appreciate your kind words about our staff and service. We are always pleased to be your second home when... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Conference Facilities
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room

Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $59 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
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