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BEST WESTERN Krakow Old Town

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BEST WESTERN Krakow Old Town
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697 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Oldham
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms are spacious, could do with a fridge in the room, other than that air con, hairdryer, TV (but we haven't had it on), close to the Square and some excellent restaurants. Clean and maid service every day, 4 floors but lift split between floors and doesn't stop at the 2nd so be prepared to have to go up or... More 

Helpful?
Thank 4Amigos06
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for staying with us . I am pleased that you had a good stay overall. We kindly inform you that our hotel is located in the historic building and because of the technical limitations the lift reaches the first floor and then on at each landing. We apologize for this inconvenience and for luggage... More 

New Brunswick, New Jersey
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

LOCATION: This hotel is in a great location. You can easily walk to Wawel Castle, Old Town, the Main Square, and the Jewish Quarter. The hotel staff is helpful in giving you directions- they have more maps and tour info than they know what to do with! There's a tram stop right outside. The park across the street is great... More 

Helpful?
Thank im_a_t0urist
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for so kind review! Our locations is definitely one of the things we are very proud of about our hotel. We are so lucy to have a property in the hear of Krakow. I truly appreciate your kind words about our staff and service. We are always pleased to be your second home when... More 

Yorkshire, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stopped here for 3 nights in hotel. The first night we were upgraded to the new area of the hotel. It was very modern and the air con was a dream with the hot weather. We returned to the hotel later in our trip and were not upgraded, however the room was so much better! It was spacious, again... More 

Helpful?
Thank Kim_smith97
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for choosing to stay with us and I am glad to hear that you enjoyed your visit in our hotel and beautiful Krakow. We appreciate your kind comments and for recommending our hotel to other travelers. Looking forward to seeing you again soon! Iwona Sulikowska Hotel Manager More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, good location. Hotel looks a little dated but perfectly fine. Breakfast was fine, wifi worked well. The bar/restaurant was a little small and closes quite early - 11.00pm. Staff at reception were friendly and helpful.

Helpful?
Thank Padraic M
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for kind review. I am pleased that you had a good stay overall. We truly appreciate your positive comments about our staff at reception. I hope you will stay with us several times more on your next trips. Thank you and take care! Iwona Sulikowska Hotel Manager More 

Guisborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights during a stay in wonderful Kraków. When we entered our room we were disappointed how small it was; bed up against a wall,only room for case on its end between end of bed and window. Should have said it was unacceptable, but not wanting to make a fuss we did accept it. What has made it even... More 

Helpful?
Thank chris_chamberlin
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you for choosing our hotel and for your candid feedback. I am sorry to hear that your stay did not meet expecations. In our hotel we have several types of rooms as a double standard or double lux and they vary in size and equipment. All rooms dbl or twin standard or premium, lux are always on... More 

Pretoria, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were a group of 4 that stayed at the hotel for 3 nights during July. Our experience is summarized below: Pros: 1.) Great location - walking distance to main square and all relevant sights. There is a tram stop a few meters from the hotel 2.) Hotel and bedrooms were clean. 3.) Breakfast - wasn't great but decent Cons:... More 

Helpful?
Thank Nickmartins7
Iwona S, Kierownik at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you for staying in our hotel and for a detailed review. It is very disappointed that our standard did not meet your expectations. We try to meet the demands of each guest but we are not always able to meet them all. I hope that your overall experience had some positives impressions and in the future you... More 

Dundee, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We visited the city in early July, and it is in a great location for the old town and tram links.The hotel its self is very good , I could not fault it in any way, would stay there again.The breakfasts were great with a wonderful choice and staff were friendly.

Helpful?
Thank Dougg64
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Happy Guest, Thank you very much for your kind review! It is definitely a boost for us every time we hear positive reviews such as this. We are so lucky to have a property in the hear of Krakow. I hope your next visit is just around the corner. Hoping to see you again soon! Iwona Sulikowska Hotel Manager More 

Blackburn, United Kingdom
Level Contributor
161 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed July 22, 2016

Stayed here for 3 nights. Arrived before check-in time. The staff stored our bags, whilst we went for a wander. The hotel is clean and well maintained. We were given a room in the 'Jazz' Section. The room was very nice with a good sized bathroom. The room was clean as was the bathroom. The only issue was the closeness... More 

Helpful?
Thank Woody716
Iwona S, Kierownik at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for staying with us . We truly appreciate your trust in our hotel and our staff. Thank you for all comments. Every note is important to us and thoroughly checked. In the operation of our interentu, we use certain security for safety. We provide WIFI free with no time limits. If WIFI stop working... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

Good price and very good rooms. It has a great location near the market square. The rooms are comfortable and have enough space. The bathroom is small, but comfortable. Complete and delicious breakfast, and very polite and helpful workers through the hotel. Also, installations are in good conditions and the hotel as whole demonstrates the cultural buildings of the city.

Helpful?
Thank Rafaguer
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you so much! for so kind review and choosing our hotel. It was a pleasure to host you in our hotel and we are happy that you enjoyed your stay at our hotel and beautiful Krakow. I sincerely hope that you will return to us in the near future. Thnak you and take care! Iwona Sulikowska Hotel... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Conference Facilities
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room

Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $62 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
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