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Ul. Slawkowska 5/7, Krakow 31-016 Poland
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Traveler (309)
360
Panoramas (14)
Room & Suite (179)

About

#105 of 320 in Krakow
Location
4.8
Cleanliness
4.4
Service
4.2
Value
3.8

See why so many travelers make Grand Hotel their hotel of choice when visiting Krakow. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.

Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Grand Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a sauna and free breakfast during their visit. As an added convenience, there is paid private parking available on-site.

Nearby landmarks such as Cloth Hall (Sukiennice) (0.1 mi) and St. Mary's Basilica in Krakow (0.1 mi) make Grand Krakow a great place to stay when visiting Krakow.

Krakow has plenty of wine bars. So when you’re here, be sure to check out popular spots like Ristorante Sant'Antioco, Bottiglieria 1881, and Enoteka Pergamin, which are serving up some great dishes.

If you’re looking for things to do, you can check out Main Market Square (0.2 mi), Wawel Royal Castle (0.7 mi), or Kazmierz The Former Jewish District (1.0 mi), which are popular attractions amongst tourists, and they are all within walking distance.

We’re sure you’ll enjoy your stay at Grand Hotel as you experience all of the things Krakow has to offer.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Hiking
Car hire
Business Center with Internet Access
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Extra long beds
Bathrobes
Housekeeping
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English, Russian, Spanish, Norwegian and 1 more
824Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Angela F wrote a review Dec 2021
Burnley, United Kingdom6 contributions4 helpful votes
We were a party of six away for the weekend . On arrival we were shown our rooms and immediately we knew there was a problem as the beds were at best 3/4 doubles and everything was set up for one person . We went straight to reception to rectify this or upgrade our rooms the girl told us that these were standard doubles and that we could not upgrade as the Hotel was full . Therefore we felt there was nothing to be done and decided to try to put up with the rooms . The next day I went to ask for more tea and coffee , whilst doing this Sylvia informed us there was a problem and indeed we were in the wrong rooms as there had been a problem with the booking and had only expected 3 people . I can assure you we didnt forget we were bringing partners . And we all filled out forms when we arrived so was clearly 6 of us . I explained we had tried to rectify it by changing rooms but with the Hotel being full there was nothing to be done . Sylvia then informed us that the Hotel was not full at all and manage to find us 3 rooms immediately , bare in mind this was only 9 am so they must have been empty the day before as turn around isnt that fast . The rooms were much better and far more comfortable then the previous night but we were really made to pay for the privilege . Where as we really should have paid less due to the uncomfortable night the night before . My husband and I was lucky as we got a room at the back so wasnt troubled by noise where as the other 2 couples struggled to sleep due to the noise coming from the 24 hour bar directly across the road . Breakfast was barely adequate and took a long time to replenish hot food . If you want a good nights sleep then try somewhere else . Sorry but the Grand really did not live up to expectations . Praise for Sylvia as she tried her best to help when we encountered a problem with a tour we booked . Yes its convenient for everything but quality of sleep is very important . Would we return to Krakow ? In a heart beat . Would we stay at the Grand ? Most definitely not .
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Ask for a room at the back you could possibly have building noise but not incessant music and...
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Paul C wrote a review Nov 2021
4 contributions2 helpful votes
Lovely hotel, really impressed, beautiful decor and stunning room. We were moved rooms as our hot water wasnt even tepid, this was done with no hassle at all , very helpful staff. Breakfast was lovely. The hotel is situated perfectly for the square, I would return as long as the building work on a full apartment block us completed, very noisy and begun at 6.30am everyday.
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: Just bear in mind your really near the square and night life goes on until 5.30 am . Take ear...
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Michael C wrote a review Mar 2020
Leamington Spa, United Kingdom21 contributions46 helpful votes
Just returned from a marvellous week at the beautiful Grand Hotel in Kraków. I cannot explain how well everyone treated us from the excellent reception staff, bar staff, Hotel room cleaning lady to the ever welcoming doorman. They all were a credit to a well deserved 5 star rating. The location is perfect for the main square and the other gems that Kraków offers. Our room was perfect, both large and comfortable with coffee making facilities. The decor of the Hotel is wonderful, used to be a palace and still resembles one. A huge thanks to everyone at The Grand for making our stay so memorable. Regards Michael Clarke
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Date of stay: March 2020Trip type: Traveled
3 Helpful votes
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Senthilvel wrote a review Feb 2020
2 contributions4 helpful votes
It is a beautiful but old style in the heart of the city center. Good location. Pubs, Restaurants, Trams are all within walk able distance. Night life is vibrant and great. Excellent Breakfast and Staff is very helpful.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Traveled
4 Helpful votes
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Anna R wrote a review Feb 2020
Melbourne, Australia2 contributions8 helpful votes
It's a beautiful old hotel, makes you feel like you've gone back in time. Super close to all the major attractions in Krakow like the Wawel Castle and the town square. Big, comfortable, clean rooms. Great, helpful staff. Lovely restaurant and cafe/bar. Would definitely recommend.
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Date of stay: July 2019
Value
Service
Sleep Quality
5 Helpful votes
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RickyRAKoon wrote a review Feb 2020
Detroit, Michigan80 contributions53 helpful votes
This is a very old hotel but very nice. Rooms all have high ceilings. We had a suite with 2 rooms connected by a sitting area. Not real fancy but very nice. Rooms have armoires (free standing closets) Bathroom was very nice. Breakfast was included and very satisfying every morning. A short walk to the castle or turn from that direction and walk 5 minutes (10?) and you are in the town square which is beautiful. We were there end of January and Christmas decorations are out until some religious holiday on Feb. 2nd so it was very festive. We were there 4 nights, visited Zakopane one day and stopped for vodka nad goat cheese on the way then did the mineral baths after by the ski area. Visit the salt mine, very much worth the effort. We did not visit the concentration camps because we thought it depressing, but others found it quite a tour.
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Date of stay: January 2020
Value
Location
Service
4 Helpful votes
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Alex H wrote a review Feb 2020
98 contributions67 helpful votes
+1
We stayed for 3 nights on a business Trip at the grand hotel. Rooms were clean and large enough but the matresses really need changeing soon. They were clean, but quite old and soft. Otherwise, there are no parking place directly at the hotel, they have a guarded place about 5min away by foot. Last Thing, it is located directly in the City Center, where a lot of bars are located too. So it can be noisy outside.
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Date of stay: January 2020Trip type: Traveled
4 Helpful votes
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shazzyg158 wrote a review Jan 2020
2 contributions4 helpful votes
Spent 3 nights at this beautiful hotel. The grand old building is like stepping back in time. Large, comfortable, spotlessly clean room. Comfortable bed, lovely linen, good bathroom. Staff are wonderful, friendly and very polite, nothing was too much trouble. Breakfast was very nice, plenty to choose from and served by wonderful staff. You truly are made to feel special in this glorious hotel. Definitely 5 stars from me.
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Date of stay: January 2020
4 Helpful votes
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BethandJeff wrote a review Jan 2020
Saint Paul, Minnesota85 contributions63 helpful votes
Can’t possible describe how disappointed I am with the staff. Flight delayed - called them to let them know we wouldn’t arrive until 6am the following day. They acknowledged the late arrival and proceeded to give up our room and rebook us in a different hotel across town. Will never forget or forgive them as my wife cried as we drive through the porn district to get to the hotel they rebooked is in. SHAME!!! SHAME !!!
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Date of stay: February 2019Trip type: Traveled
3 Helpful votes
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SoStarky wrote a review Dec 2019
Merseyside, United Kingdom35 contributions34 helpful votes
+1
We arrived Friday evening, upon arrival we were met by a GRAND interior with very attentive staff, the concierge and reception staff were very very helpful. We only ate breakfast on the Saturday morning which was beautiful and in such a beautiful dining room that were overlooked by beauriful balconies. The breakfast consisted of continental meats, cheeses and pastries, it also gave a nice selection of a polish sausage, scrambled eggs, beans and mushrooms, Fruit, cereals, tea and coffee were also available. Unfortunately we experienced a bad night with a bar and had pretty much no help from the local police and ambulance service which resulted in our trip being brought down. We stayed within the hotel for the next two days, the staff were aware of what happened and were more than helpful to us, we do wish to return in the near future to this beautiful and very well situated hotel. A big thank you too then staff team at the Grand Hotel, you made our visit worth every minute. Nathan and Rebecca Kidd.
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Date of stay: December 2019Trip type: Traveled
3 Helpful votes
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PRICE RANGE
$126 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel krakow, grand krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
64
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Frequently Asked Questions about Grand Hotel
Which popular attractions are close to Grand Hotel?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.2 miles), Krakow Crawl (0.1 miles), and Krawl Through Krakow - Pub Crawl (0.1 miles).
What are some of the property amenities at Grand Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Grand Hotel?
Conveniently located restaurants include Ristorante Sant'Antioco, Mr. Black Cocktail Bar, and Old Town Restaurant Wine & Bar.
Are there opportunities to exercise at Grand Hotel?
Yes, guests have access to a sauna during their stay.
Is Grand Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Krakow.
Are any cleaning services offered at Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, Polish, and Norwegian.