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Grand Hotel

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Grand Hotel
Grand Hotel
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550 Reviews from our TripAdvisor Community

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Showing 423: English reviews
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I use TripAdvisor for all of our travels and always find it to be spot on. This I'm afraid was not. There is nothing Grand about this hotel. The rooms are less than average and a long way from 5 star. We live in London and travel around Europe almost every weekend so we are used to the European hotel... More 

Helpful?
Thank Linds23264
Chester, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

We stayed here for 3 nights. It is in a great location a few minutes from the main square. It is traditional in terms of decor. Very nice large rooms and modern tiled bathrooms. Our rooms had baths with shower over. The staff were mainly extremely friendly and efficient. The doorman/porter was delightful. Only one issue- one receptionist did not... More 

Helpful?
Thank KarenBChester
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Dear Sirs Thank you very much for sharing your opinion with us. We are very happy to hear that you liked hotel, location and Kraków. Our staff always tries to do the best to meets the Guests’ expectations and we are very thankful for the appreciation. It was a pleasure to host you in our Hotel and we hope to... More 

Belfast
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My husband booked the hotel as a birthday surprise for me. We had a wonderful 3 nights in Krakov and were able to see and do so much because the hotel is so well situated. The staff were all very kind and helpful and all seemed to speak English.

Helpful?
Thank Elizabeth B
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Dear Madam Thank you very much for choosing Grand Hotel. Thank you very much for sharing your opinion with us and for your time. We are very pleased that you enjoyed your stay and that we met your needs. We hope that you will share nice memories. We invite you to use our services in the future.We hope to see... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Very pleasant staff. Helpful that they spoke English. Hotel very clean and the location is excellent for main square. Breakfast ok. We had an outside room which was very noisy due to traffic and club across the street. Wasn't able to have the window open so didn't sleep well. Very short, single quilt covers on our double bed but bed... More 

Helpful?
Thank KandSS
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Thank you very much for sharing your opinion with us. We are very happy to hear that you liked hotel, location and Kraków. Our staff always tries to do the best to meets the Guests’ expectations and we are very thankful for the appreciation. It was a pleasure to host you in our Hotel and we hope to see you... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

旧市街広場に歩いて2-3分のとろこです。大変便利な場所です。 5つ星のホテルですが、サービスの改善をさらに求めます。 だが、コスパは良いと言えます。 詳細は、以下の英語文をご参照。 Location is excellent and about 2 minutes walk to the square. The door man is old but nice he tried to explain everything in Polish but I don't understand.. I used Ctrip to book this hotel and the front desk ask me to forward the confirmation email to them. This is the 1st time I had... More 

Helpful?
Thank Jeremy K
Szczecin, Poland
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed October 23, 2016 via mobile

This 5 star hotel is locketed just in the mid of old town. Old fashion style from design 1837 is well kept. The service we got from the whole front desk was amazing. Specialy from Mrs Justyna. They very well made sure we feel special and thats the real 5 star you expect when you stay at this class of... More 

Helpful?
1 Thank Mario L
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Dear Mario Thank you very much for choosing Grand Hotel. Thank you very much for sharing your opinion with us and for your time. We are very pleased that you enjoyed your stay and that we met your needs. We hope that you will share nice memories. We invite you to use our services in the future.We hope to see... More 

Newmarket, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 21, 2016

This hotel is superbly located for all the main attractions in Krakow, only about 60 metres from the main square. Our room was large, quiet and very comfortable. Polite and friendly staff, good breakfast. We thoroughly enjoyed our stay there and would happily return.

Helpful?
1 Thank Gastonia125
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Dear Gastonia125 Thank you very much for sharing your opinion with us. We are very happy to hear that you liked hotel, location and Kraków. Our staff always tries to do the best to meets the Guests’ expectations and we are very thankful for the appreciation. It was a pleasure to host you in our Hotel and we hope to... More 

Lancaster, United Kingdom
Level Contributor
96 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed October 15, 2016

We travelled as two couples to Krakow. We flew from Liverpool and on landing in Krakow its really simple to catch the train to the centre. Don't take an expensive taxi ! simply walk out of the main airport door and go straight across to what looks like a bridge to the car park. Take the lift to level 2.5... More 

Helpful?
3 Thank Deadstocksports D
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Deadstocksports D Thank you very much for choosing Grand Hotel. Thank you very much for sharing your opinion with us and for your time. We invite you next time! Regards More 

south wales, uk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 13, 2016

i stayed at this hotel in april 2016 i was very impressed, the staff were very friendly and welcoming. the rooms were very nice and well presented although the coffee, tea and milk was not topped up during our stay. the room we had overlooked a night club which did become quite noisy on the weekends. the breakfast was ok,... More 

Helpful?
1 Thank sara p
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Thank you very much for choosing Grand Hotel. Thank you very much for sharing your opinion with us and for your time. We are very pleased that you enjoyed your stay and that we met your needs. We hope that you will share nice memories.Please note that Grand Hotel is located on the corner of two streets in the very... More 

Sevenoaks, United Kingdom
Level Contributor
571 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
Reviewed October 9, 2016 via mobile

We had a large twin room which was quiet and with good air conditioning. The bathroom was tiny but does the job and was well cleaned. Restaurant looked fab with large mirrors but menu didn't appeal so we didn't eat there. Breakfasts were fab, buffet style, fruit, cereal, cheeses, hams, pate, fish, breads, jams, bacon, eggs, sausages. This hotel is... More 

Helpful?
2 Thank Moosie57
PR_Manager_WII, Kierownik at Grand Hotel, responded to this review

Dear Moosie57 Thank you for choosing Grand Hotel and time for sharing your opinion. We are very happy to hear that you liked hotel, location and Kraków. Our staff always tries to do the best to meets the Guests’ expectations and we are very thankful for the appreciation. It was a pleasure to host you in our Hotel. We hope... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand Hotel

Address: Ul. Slawkowska 5/7, Krakow 31-016, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: $101 - $1,433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel 5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Odigeo, Cheap Tickets, Cancelon, Priceline and Travelocity so you can book your Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Krakow
Grand Krakow
Hotel Style:
#39 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel staff and other travelers.
13 questions
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See all questions (13)

Questions? Get answers from Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room at front had street noise.Saturday night had a back room, neighbouring disco v loud but stopped before midnight.”
 of 5 bubbles elizabethb348, 2 weeks ago | Read review
“Ask for a quiet room NOT overlooking the street”
 of 5 bubbles sheppy01, Oct 15, 2016 | Read review
“ask for a room not overlooking the night club”
 of 5 bubbles sarap834, Oct 13, 2016 | Read review
“Try to avoid the side of the hotel that is directly opposite the nightclub / gentlemen's club if you like to sleep with your windows open.”
 of 5 bubbles louloutraveller2016, Sep 29, 2016 | Read review
“No rooms have a good view. It's right on a corner of a city street”
 of 5 bubbles brianmU6882AM, Sep 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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