Hotel Kazimierz is located in a very center of Cracow - in the heart of Kazimierz district. Wawel Hill with castle and cathedral as well as the Old Town with Main Market Square, Floriańska Gate, Barbican, numerous museums, churches with colorful polychromies, gorgeous stained glass windows, astonishing altars, sculptures, paintings - are just within walking distance. Bernadka pedestrian bridge will guide you to nearby Podgórze district where each place has its unique history. Apart from convenient location we offer 38 comfortable air-conditioned rooms with private bathrooms. Excellent buffet breakfast is included in price. Wi-Fi, safe deposit, luggage room – all this amenities we provide free of charge for our hotel Guests. Hotel Reception Desk is open 24 hours and advice important information about local places of interest – sightseeing, tours, concerts and other arrangements can be made directly at the spot. Hotel also has a car park located nearby – prices are very competitive .The unique atmosphere of Kazimierz attracts with its mystery and originality.
So my review of the Hotel Kazimierz 111 . Good points ,nice location, good breakfast, good shower , that's the good points done . Know the bad points , maid service never really happened,only thing she did was replaced the towels . No bed made ,no tea , coffee, cream , replaced,I had to go to reception to ask for this daily . And on the Monday night a female member of the reception staff told me to go to the shop for milk ,she eventually got me some cream ,she was really rude and not professional at all. This attitude of hers carried on at Tuesday morning.even the bye when we left was like bye and don't come back sort of thing, Only two young girls on reception spoke the rest didn't want to bother , it was like they didn't want you in the Hotel. I've been to Krakow a few times this is by far the worst Hotel staff wise I've been to ,this includes other countries also . Two out of five stars for us that's because of the good Breakfast and good shower , the woman who was on nights Monday 3rd July until 8am tuesday morning needs to be let go ,she's not doing your reputation any good at all. …
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Date of stay: July 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recommend this hotel. Excellent location and perfect breakfast. Very clean and the the reception is available 24/7. Like this hotel it's very calming and helpful workers. Will definetly visit again soon.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great place, great location. Lovely hotel, right in the heart of the Jewish Quarter. Friendly staff. They even managed to accommodate a unexpected extra night for us. Would definately recommend this venue to everyone visiting krakow. The free breakfast was excellent.
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Date of stay: October 2022Trip type: Traveled as a couple
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The room we had was spacious, clean and comfortable, excellent localization near Old Town, staff was very kind and helpful, as it was old building floor was a bit creaky but it wasn't an issue. Would definitely stay again, good value.
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Date of stay: June 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Katarzyna Zakrzewska-Wałaga, Guest Services / Front Office at Hotel Kazimierz
Responded Sep 3, 2021
Witam, cieszymy się, że pokój spełnił Państwa oczekiwania. Dobrze słyszeć, że dzięki nam pobyt był jeszcze lepszy:) Zatem trzymamy za słowo i zapraszamy ponownie, Katarzyna Zakrzewska-Wałaga Customer Care Manage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a 4 night stay in Krakow based in this splendid hotel. Perfectly located for our needs. Plenty of surrounding bars and eateries all very reasonably priced. The hotel was clean and warm with the inclusive breakfasts more than enough. Friendly,helpful staff for whom nothing was too much trouble. Dzieki
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Katarzyna Zakrzewska-Wałaga, Obsługa klienta / relacje z gośćmi at Hotel Kazimierz
Responded Mar 18, 2020
Dear Sirs, Thank You for nice opinion. We glad that You liked our hotel, breakfast and staff:) We invite again. Best regards, Katarzyna Zakrzewska-Wałaga
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Hotel was very clean. Room was basic but had what u needed. Staff where lovely and very helpful and the breakfast was great lots to choose from and great times too Just round the corner from the Jewish square where there are a few bars and lots of places to eat. Little shop across the road from it sold everything u need
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Katarzyna Zakrzewska-Wałaga, Obsługa klienta / relacje z gośćmi at Hotel Kazimierz
Responded Mar 17, 2020
Dear Sirs, Thank You for nice words and high rate. We glad that You liked our Hotel and city. Hope we will host You again. Best regards, Katarzyna zakrzewska-Wałaga
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is situated in good area but it totally useless when you have no hot water at all in the bathrooms. Washing my 2 year old daughter is cold water is totally not fine. When complaining we were advised that it was fixed but it was not. Apart from that even other guest are complaining that can not have a shower. This is not acceptable. We want a refund for not taking a proper shower.
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Date of stay: February 2020Trip type: Traveled with family
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Response from Katarzyna Zakrzewska-Wałaga, Dyrektor generalny at Hotel Kazimierz
Responded Feb 27, 2020
Dear Sirs, Thank You for nice words and for choosing our hotel for Your stay. We are very sorry for that situation with water in Your room. I hope that you reported a problem with hot water at the reception during your stay. Then receptionist can react and try to find a solution. Best regards, Katarzyna Zakrzewska-Wałaga Customer Care Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As per jacames2016 review of November 2019, we didn't originally book this hotel but were moved here on the day of our departure from the UK due to our hotel being flooded. The hotel's location was good and our room was ok - comfortable bed and adequate wardrobe space. The shower pressure was poor, only producing a trickle of water. Breakfast was good with plenty of choice. Please be aware that the hotel is currently hosting party nights on Friday and Saturday that end at 4.00 am and 5.00 am respectively. Unfortunately we were not informed of this and our room was directly above the party. The noise of music and the DJs voice kept us awake.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kazimierzhotel, Kierownik ds. gości at Hotel Kazimierz
Responded Dec 19, 2019
Dear Sirs, thank You for leaving Your feedback and for sharing Your Opinion with us. All opinions are equally important to us, as it is the best way to know how we can improve and change for our Guests. We are very sorry that Your night time was disturbed with the party but we have send You message at the day You made reservation, with information that night hours might be disturbed - so our Guest can decide - stay or cancel the reservation (without any cost). We hope we will have another chance to host You in our Hotel. Best regards, Katarzyna Zakrzewska-Wałaga
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been here 3 nights had a lovely time breakfast was lovely good place to be for some street food hotel staff are very helpful very central for most things can't wait to come back, there was a party on our lastnight but we was warn and we could of gone but we took earplugs instead, the Christmas market was excellent the hot beer isn't bad to.
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Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Kazimierzhotel, Kierownik ds. gości at Hotel Kazimierz
Responded Dec 19, 2019
Dear Sirs! Thank You very much for all Your compliments! We are delighted to hear that Your stay with us was memorable and everything went in peaceful atmosphere! We would like to invite You again - it will be always pleasure to host You again. Yours faithfully, Katarzyna Zakrzewska-Wałaga
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for 6 days and had no complaints. The room was big and clean as was the bathroom, the staff were very helpful and friendly, couldnt do enough for you. The breakfast was very good with alot of choice, both continental and hot food too, also a big choice of fruit. The tram was at the end of the street and it was only 2 stops to the main square, which was so beautiful and full of life, you could also purchase tickets for the tram at this stop. Excellent location, with the square to the left of the street and schindlers factory to the right of the street, both walkable, both excessible by tram in a couple of stops. Excellent hotel would definitely stay again.
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Date of stay: October 2019
Location
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2 Helpful votes
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Response from Kazimierzhotel, Kierownik ds. gości at Hotel Kazimierz
Responded Dec 19, 2019
Dear Sirs, thank You for leaving Your feedback and for sharing Your Opinion with us. We are glad You liked our Hotel and our services. We are glad You will have nice and pleasant memories from Krakow and from our Hotel. Yours faithfully, Katarzyna Zakrzewska-Wałaga
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.