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Fortuna Hotel

Traveler (63)
Room & Suite (28)
Dining (7)
Overview
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Airport Transportation
Room Service
Family Rooms
Concierge
3 Star accommodation
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Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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65 results
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All reviews traditional hotel a ground floor room within easy walking distance nice hotel old town perfect location reception staff comfortable bed long weekend close to the main square three nights free wifi salt mines desk toilet key poland
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1 - 5 of 65 reviews
Reviewed 3 weeks ago via mobile

I made a booking at this hotel through booking.com under free cancellation policy and due to unforeseen circumstances I cancelled reservation quite a while ago (visit was meant to be in December) I had a one night hold on my credit card and when I...More

Date of stay: December 2018
Thank DanzelMalta_Europe
Reviewed October 24, 2018

Shower could have been better, it leaked on to the bathroom floor pretty badly. Otherwise no complaints, nice beds and temperature. Breakfast was amazing. There was free wifi, did not try it because we had mobile internet.More

Date of stay: October 2018
Thank 200jussip
Response from FHTEAM, Dyrektor generalny at Fortuna HotelResponded November 27, 2018

Dear Jussi, thank you very much for a feedback. We are glad that you like our breakfast, we are trying our best:) After your opinion we checked the shower and now everything works. We hope that your stay in Cracow was enjoyable. Kind regards from...More

Reviewed August 2, 2018

First of all I made a reservation at this hotel because of the parking. At the Hotels.com listing where the facilities of the room appear, parking was in the list without further information. When I arrived at the hotel the receptionist informed me that there...More

Date of stay: July 2018
Thank Kostis V
Response from Magdalena I, Kierownik recepcji at Fortuna HotelResponded August 8, 2018

Dear KONSTANTINOS, Thank you for your feedback. We appreciate all opinion to raise the standard of our services. It was nice to host you. However, when you made a reservation and on the hotels.com website is an information that the parking costs 50 PLN per...More

Reviewed June 12, 2018 via mobile

To old, bad receptionist. I really don't understand the positive quotes. It looks not that expensive but it is for what you get. Very expensive. Never again. Airco is just some ventilation. There is a smell in the hotel,...More

Date of stay: June 2018
1  Thank luc v
Response from FHTEAM, Dyrektor generalny at Fortuna HotelResponded November 27, 2018

Dear Luc, we are really sorry that your stay in our Hotel didn't meet your expectations. We have changed some things and we are going to improve our offer for our Guests. We hope that despite the inconvenience your stay in Cracow was enjoyable and...More

Reviewed April 28, 2018

We spent one night in this Hotel. The staff were friendly and extra helpful. Our luggage was stored after we checked out , until our departure . The young man at the reception desk went to a lot of trouble to tell us how and...More

Date of stay: April 2018
1  Thank Maria F
Response from FHTEAM, Dyrektor generalny at Fortuna HotelResponded November 28, 2018

Dear Maria, thank you for your opinion. It is a pleasure to read such a kind words about our staff and our hotel, We hope to meet you again in Cracow! Kind regards, Hotel Fortuna***

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About
Description
The three star Fortuna Hotel is located in the city centre close to The Main Market and next to Jagiellonian University. In a restored historical house guests are offered rooms with bathrooms, TV, More radio, phone, free Internet. There is also a small courtyard car-park available for guests. Also on offer is an air-conditioned and equipped conference room for about 35 guests. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
27
Price range
$34 - $91 (Based on Average Rates for a Standard Room)
Location
Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
27
Price range
$34 - $91 (Based on Average Rates for a Standard Room)
Location
Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Photos
Traveler (63)
Room & Suite (28)
Dining (7)
Family and Play Areas (2)
Business Center & Event Rooms (1)
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Questions & Answers
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kristinupton
October 2, 2017|
Answer
Response from Noyeux | Reviewed this property |
I think there are rooms only without air conditioning.
0
Votes
Google Translation
Moira H
August 21, 2017|
AnswerShow all 2 answers
Response from Veenie01 | Reviewed this property |
There are taxis right outside the airport exit, we never booked and there were no problems getting a taxi, if I remember correctly I think it was 80zl to hotel Fortuna.
0
Votes
jonnyh361
November 7, 2016|
AnswerShow all 2 answers
Response from Bini B | Reviewed this property |
hi, I paid by Credit card. I think it is easy way and you are proctected,
0
Votes
Room Tips
"Ask for a room not facing a main road, to eliminate traffic noise."
mariafV8458CL
Apr 28, 2018
Read review
"Room 10: no stairs to climb."
jamesrobertsmith
Nov 1, 2017
Read review
"Ask for room 8. No stairs for access."
MDiamant
Oct 29, 2017
Read review
"Comfy room, not loud street,"
nikbeus
Oct 12, 2017
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