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Crystal Suites chez Helena

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ul. Szeroka 14, Krakow 31-053 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$75
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (64)
Room & Suite (31)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Suites chez Helena
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 1,070 Specialty lodging in Krakow
Location
Cleanliness
Service
Value
Lying in the heart of Kazimierz, in Szeroka St, Crystal Suites blends bright interiors and individually commissioned furnishings, fabrics and artwork with modern comfort and period detail. Each of the six individually appointed apartments is named after a Rubinstein sister.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Highchairs available
Airport transportation
Baggage storage
Non-smoking hotel
Clothes dryer
Wifi
Complimentary instant cofffee
Complimentary tea
Washing machine
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Room features
Air conditioning
Desk
Safe
Sofa
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Bottled water
Iron
Private bathrooms
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Polish
308Reviews5Q+A51Room tips
Traveler rating
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Popular mentions
Lorraine M wrote a review Dec 2021
Falkirk District, United Kingdom5 contributions8 helpful votes
We were in apartment 2 which is on the ground f!oor. For the 2 of us it was spacious and spotlessly clean. There was a lovely patio area accessible via the bedroom, but too cold to use in December. There is a washing machine, iron and ironing board in the apartment which is very useful. The apartments are in the heart of the Jewish quarter with p!enty bars and restaurants to try. After staying at these apartments we will definitely use them again and cannot recommend them highly enough. Anna on reception is lovely and very helpful
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Date of stay: November 2021
Rooms
Cleanliness
Service
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Response from Manager CrystalSuites, General Manager at Crystal Suites chez Helena
Responded 5 weeks ago
Dear Lorraine, thank you very much for your lovely review. I'm very glad that you enjoyed your stay so much, your feedback means a lot! I look forward to welcome you back in our apartments, perhaps in Spring or Summer, so patio would be used more. :) Kind regards, Anna Czerni, manager
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Louise S wrote a review Nov 2021
Glasgow, United Kingdom6 contributions
Best accommodation ever! We arrived late Friday night and we’re met by Anna. The building is beautiful and in such a wonderful central location. Wonderful historic story about the building. Anna the manager was wonderful and couldn’t do enough to assist us and make our stay as comfort as possible. I personally can’t wait to return and will 100% be staying here when I return.
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Date of stay: November 2021Trip type: Traveled with friends
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Response from Manager CrystalSuites, General Manager at Crystal Suites chez Helena
Responded Dec 8, 2021
Dear Louise, thank you very much for your kind review and shout-out. It really means a lot to see that our efforts are appreciated. I'm very glad that you enjoyed your stay with us and I do hope you'll be back in the future. All the best, Anna Czerni, manager
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Darren L wrote a review Nov 2021
Blyth, United Kingdom2 contributions3 helpful votes
The apartments are based in the Jewish Quarter in a lovely old square. The apartments are clean and well presented and the manager Anna was extremely helpful before, during and after our trip. Would recommend these apartments without hesitation.
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Date of stay: November 2021Trip type: Traveled with family
1 Helpful vote
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Response from Manager CrystalSuites, General Manager at Crystal Suites chez Helena
Responded Nov 26, 2021
Dear Darren, thank you very much for your kind review. I'm very happy that you enjoyed your stay with us and that you felt welcome. I hope to have pleasure of hosting you again in the future. All the best! Anna Czerni, manager
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foz72 wrote a review Nov 2021
Liverpool, United Kingdom353 contributions16 helpful votes
Really lovely apartment in the best area to stay in krakow. Lots of bars and restaurants in the area and only a 15 minute walk to the main square. We were able to check in early and check out late which was a nice bonus. The apartment was large and clean
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Date of stay: November 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Manager CrystalSuites, General Manager at Crystal Suites chez Helena
Responded Nov 11, 2021
Dear Mark, thank you very much for your kind review and high grade. I'm very pleased that you enjoyed your stay with us. I do hope that you'll be back someday! Best regards, Anna Czerni, manager
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Joanne B wrote a review Nov 2021
1 contribution
We stayed in Crystal Suites Chez Helena for 4 nights. The accommodation was spotlessly clean and everything you could need for your stay was provided. We were made to feel very welcome on arrival and given useful information for our stay. The location is perfect in the old Jewish Quarter an easy walk to the Old Town and just across the river, another easy walk in the other direction, to Oscar Schindler's factory. You are also just around the corner from the Miodowa tram stop which makes it really easy to get around the area by tram if you wish. There is also a tram from this stop direct to the main station for airport transfers or trips further afield. A perfect stay and we would definitely return.
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Date of stay: October 2021
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Response from Manager CrystalSuites, General Manager at Crystal Suites chez Helena
Responded Nov 11, 2021
Dear Joanne, thank you very much for your lovely review. I'm really glad that you enjoyed your stay so much. I do hope that I'll have a pleasure of hosting you again in our apartments in the future. All the best! Anna Czerni, manager
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PRICE RANGE
$63 - $123 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kazimierz
NUMBER OF ROOMS
6
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Frequently Asked Questions about Crystal Suites chez Helena
Which popular attractions are close to Crystal Suites chez Helena?
Nearby attractions include VR Studio (0.3 miles), The Moon Shisha Bar (0.2 miles), and TRZCINA Bar (0.2 miles).
What are some of the property amenities at Crystal Suites chez Helena?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast.
Which room amenities are available at Crystal Suites chez Helena?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Suites chez Helena?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Crystal Suites chez Helena?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Crystal Suites chez Helena?
Conveniently located restaurants include Trzy Gesi, Restauracja Baster, and Restauracja Starka.
Does Crystal Suites chez Helena have airport transportation?
Yes, Crystal Suites chez Helena offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crystal Suites chez Helena located near the city center?
Yes, it is 0.9 miles away from the center of Krakow.
Are any cleaning services offered at Crystal Suites chez Helena?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Crystal Suites chez Helena?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crystal Suites chez Helena?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (0.7 miles), Wawel Cathedral (0.6 miles), and Jagiellonian University Museum Collegium Maius (0.9 miles).