Quality from start to finish we spent 3 nights here bed and breakfast and it was superb. Great nights sleep very good breakfast and the staff were so professional and friendly on everything they did for us. Would we stay here again?? YES. Don’t worry about some reviews saying it’s too far out from the Old Town. You are in a beautiful city with a beautiful river walk along the river and ease yourself into the city and Old Town.Great hotel and would certainly recommend.
Just came back from a four day break at this hotel Whole process from check in to check out was brilliant and staff superb. Rooms were lovely although we overlooked the car park, furnishings were lovely and well appointed. Staff throughout our stay were so helpful really couldn’t do enough and ladies and gentlemen that run the bar deserve special mention as they really work hard. Will gladly return again soon.
Well landing at our digs the old town apartments, they were all shut up. So wife and kids started to panic. We popped in to a hotel a few doors away, which was a sister hotel to the Galaxy. The lady in reception was fantastic rang round the rest of there Hotels and found us a room for the four of us in the Galaxy Hotel. Value for money was fantastic, room was great, but the sofa bed was only a single. we told reception on the way out. On our return we were up graded to a much bigger and better room with a double sofa bed, with no charge. Pool you have to book early because of corvid 19, bar staff and reception girls were, very professional. well we have booked again for next year.
I was looking for a 4-star hotel to stay with my family and I found this hotel at a reasonable price including free breakfast. The quality of the hotel is very good and up to the standard of 4-star hotel, peaceful and calm location but very close to Galeria Krakowska Shopping Mall. I really like the professional approach of the staff, they were all really friendly. I must say the staff serving breakfast are really hardworking and topmost professional ladies. Only negative I can say is about the mini bar, the fridge was not working properly and there is only a common mini bar in the hotel.
We stayed at this hotel in August 2020 for a short break to celebrate my wifes 50th birthday. The hotel was fantastic in every way from the well appointed lobby/bar area and the very spacious bedrooms and bathrooms. The rooms are very spacious and spotlessly clean with maid service every day and also benefit from a free safe and free wifi. The hotel also has pool and gym which we did not use due to not having enough time to visit them. My daughter contacted the hotel prior to our visit and organised a birthday package from them which included flowers, assortment of fruit and cakes and a birthday card ready in the room on our arrival which were fantastic and a lovely surprise for my wife. The free breakfast was great but due to covid was served by the staff but they were very efficient and quick. There is a shopping mall within a 10 minute walk with plenty of eateries upstairs and the main square is a good 30 min walk which we both enjoyed. I would just like to say a big Thank you to all staff for making out stay a comfortable and memorable one and hope to see you again in the near future John and N icky . …