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Hotel Galaxy

#26 of 257 Hotels in Krakow
Certificate of Excellence
ul. Gesia 22a, Krakow 31-535, Poland
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Hotel Galaxy
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1,000 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Stroud, United Kingdom
Level Contributor
112 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

10 minutes from Kazimierz Jewish Quarter and 25 from the Old Town centre - pleasant walks. Room was clean and reasonable well-appointed with a fairly strong shower - only Chinese and Euronews channels in English. Bed was smaller than we are used to but we squoze in... Staff helpful - arranged trips to Auschwitz and the Salt Mine by phone... More 

Helpful?
Thank TerryParad
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear TerryParad, thank you for taking your time to leave your feedback following your recent stay with us at the Galaxy Hotel. I am thrilled that you highlighted the team's friendliness and you were impressed by the hotel's wonderfulbreakfast. After reading your comments, I am sorry to hear that you were let down by HOP ON HOP OFF BUS. We... More 

Bradford, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel with group of friends last week. Lovely hotel,very nice,spotless clean rooms every day. Friendly helpful staff. Had evening meals twice in hotel restaurant, expensive but well worth it. Trips arranged by hotel were very good. Taxis to square worth using as very reasonable Big shopping centre near worth visiting. Would recommend and we will definitely stay... More 

Helpful?
Thank stuartandpauline
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear stuartandpauline, Thank you for taking the time to share your feedback with us regarding your stay. I was so glad that you enjoyed the welcome you received upon arrival and enjoyed most of the facilities that the hotel has to offer. Our staff members always try to go above and beyond to ensure you will have a wonderful stay,... More 

Falkirk, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Room spotless.breakfast yummy and varied.concierge staff very helpful.bar area busy at times loads of staff at concierge who could help one girl serving.but didn't budge to help.Very central location,will visit again

Helpful?
Thank JANICE A
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear JANICE A, Thank you for taking the time to leave your great review following your recent stay with us at the Galaxy Hotel. I would like to assure you that we are consistently working on improving all aspects of the Hotel, therefore your feedback will be taken into account. It is great to know that you have enjoyed our... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a lovely located a short walk away from a shopping centre with various food outlets. The hotel is also only a short walk away from Schindlers factory and the Jewish quarter. The only downside to the location is that it is atleast a 20/30 minute walk to the market square and castle. Good clean rooms, lovely staff and... More 

Helpful?
Thank KM2015
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear KM2015, Thank you for your great comments on Trip Advisor following a recent stay at Galaxy Hotel. I am delighted that you highlight the team's friendliness as well as the hotel's fantastic breakfast. I am very glad you enjoyed your experience with us and we look forward to welcoming you back again to Galaxy Hotel. Kind regards, Galaxy Hotel... More 

Gothenburg, Sweden
Level Contributor
11 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a four-day stay, mother and two adult daughters. We found the hotel to be a little ways out of the way from the centre of town, a 20 minute brisk walk for us fast walkers, or a 35 minute slower stroll. A taxi to old town was not expensive, 20-25 zlotys, but since it was raining... More 

Helpful?
Thank Johanna A
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear Johanna A, Thank you for posting your feedback on Trip Advisor following a recent stay. I wanted to take this opportunity to extend my sincerest apologies on behalf of the reception desk team for not being able to provide you with the level of service you were expecting from us on this occasion. However I am pleased that you... More 

Kinross, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had such a fantastic time at your hotel. Highly recommend, excellent rooms, food is great. Swimming pool, sauna, steam room and jacuzzi made evenings very pleasant and enjoyable. When leaving the hotel we were given a free gift from the spa to take home, echo my fiancée loved. Really nice touch. Very good location for Schindler's Factory Tour, Ghetto Heroes... More 

Helpful?
1 Thank ScottDudley1
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear ScottDudley1, Thank you for sharing your experience on Trip Advisor and for giving us top marks! I am delighted that your found the SPA enjoyable and that you loved our location. I am also really happy to read you found your room and the facilities provided up to your expectations. It is great to know that it is the... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Really enjoyed my 3 night stay with Hotel Galaxy. It's not too far in a taxi from the train station. The room was clean and spacious with fantastic views of the river. Breakfast had a great variety and was tasty. The staff were pleasant and helpful in all areas of the hotel. The spa was comfortable and relaxing and I... More 

Helpful?
Thank Michaela R
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear Michaela R, Thank you for taking your time to share your fantastic comments following a recent stay at Galaxy Hotel. I am pleased that you had an enjoyable stay and would definitely remember to book with us again on your next visit to Kraków. I am very glad you enjoyed most of the facilities that the hotel has to... More 

Manchester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great location, short walk along the river bank to the Jewish Quarter, which had excellent bars & restaurants. Very near to trams & then the train service. We made use of the pool & jacuzzi every evening after each day of sightseeing, which then refreshed us before starting again for the evening. Hotel staff where very helpful, breakfast a good... More 

Helpful?
Thank GINA G
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear GINA G, Thank you for choosing to stay at the Galaxy**** Hotel and for taking the time to post such an encouraging review regarding your recent experience with us. We are delighted to learn that your stay was a very good one, our location was convenient for your purposes and you enjoyed many aspects of the hotel. We are... More 

Glen Rock, New Jersey
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in the Hotel Galaxy for three nights during our visit to Krakow. We picked it for its proximity to both Kazimierz and Old Town. While slightly away from the action, the location near the Vistula encouraged long walks along the river. Our room had every modern amenity. The staff was very accommodating when we requested a room change... More 

Helpful?
1 Thank Janet I
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear Janet I, Thank you for your 5 star review of your recent stay at Galaxy**** Hotel. We are delighted you enjoyed your stay with us and truly appreciate your great feedback about our location and dedicated Team. Indeed, our location is a real treat for tourists wishing to explore the city, great to hear you took advantage of it.... More 

Province of Monza and Brianza, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 3 fantastic Days. Galaxy's Staff is very polite and available for everthing. Also The Food is very good. The rooms are cleaned, large and confortable. You can find inside all you need. I suggest this structure for any kind of travel. Congrats

Helpful?
1 Thank r0saria36
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear r0saria36, Thank you for your 5 star review of your recent stay with us at Galaxy**** Hotel. It is a pleasure to see that you enjoyed your stay and found our facilities and amenities useful for your needs. We are very proud of the high standards of service that we provide, and it is very special to receive first... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 

Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $87 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Priceline, HotelTravel.com, Hotwire, TripOnline SA, Agoda and Travelocity so you can book your Hotel Galaxy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Krakow
#8 Family Hotel in Krakow
#16 Luxury Hotel in Krakow
#18 Romantic Hotel in Krakow
#27 Business Hotel in Krakow
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