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Ul. Sucha 1D, Krakow 30-601 Poland
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Traveler (38)
Room & Suite (41)
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About

#128 of 318 hotels in Krakow
Location
4.5
Cleanliness
5.0
Service
4.9
Value
5.0
Garden Square Hotel features a restaurant, fitness centre, a bar and garden in Krakow. This 4-star hotel offers a concierge service and ticket service. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The units come with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, a hairdryer and a desk.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Indoor play area for children
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Refrigerator
Cable / satellite TV
Bath / shower
Fireplace
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Russian, Spanish, Polish, Ukrainian
46Reviews0Q+A1Room tip
Traveler rating
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Sylv Brown wrote a review Yesterday
1 contribution
Hotel was lovely although I would say don't book if fiesta on unless attending as they party till 4am lol. Will make special comment about the taxi company attached to this Hotel is excellent and special shout out to young Max our driver to and from Auchwitz. .what a great guy and learned his English watching Ali G lol. Amazingly knowledgeable guy and great fun. .above and beyond . . .
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JosH wrote a review Nov 2022
1 contribution
From when we arrived the staff were very unaccommodating making us feel very unwelcome and almost awkward to ask for services! To add to that on the Saturday evening there was partying down stairs which went on till gone 4 in the morning, having no respect for other hotel guests. We weren't made aware that there would be any type of function . Upon arrival there was a vulgar smell of fescies from the first floor up one evening we could even smell it in the room I will never be visiting this hotel again ! Oh and just to top it off there was a persistent ringing sound coming from somewhere in the hotel which was very annoying!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Dear Mr or Madame, thank you for sharing your feelings about your stay in our hotel. We are very saddened that some aspects you have mentioned didn't meet your expectations. Thank you for your feedback, and all your comments, which we will try to implement to avoid such unpleasant situations in the future. Regards, The Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura L wrote a review Nov 2022
2 contributions
We stayed here for 4 nights and it was so relaxing.All staff very friendly and helpful especially the girl at reception I think her name is Angelica (sorry if it's wrong)super helpful with directions and itinerary. The room itself is lovely with a super shower and comfy bed. Breakfast was also lovely with a lot of variety.Very easy to get into town we just took the tram across the road number 8 tram takes you into old town and it's only 4 zlotys (about 80 cent !)all in all I would definitely stay here again when I hopefully come back to beautiful Krakow 😍
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Hello Mostri! Thank you for the very high rating! We are delighted that your stay at our hotel was an excellent experience. We are very grateful that you appreciated the work of our staff, room, and breakfast. We cordially invite you to visit us again! The Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
82dandan wrote a review Nov 2022
London, United Kingdom29 contributions15 helpful votes
+1
The hotel itself is very clean and modern the rooms are lovely. Most the staff are friendly and helpful. The location is not fantastic there are no shops restaurants etc that are close by plus when we visited the trains were not running that often so we used the tram network the tram stop is around a 5 to 10min walk. We found a lovely restaurant (tasca) about 20/25min walk away or around 10mins in a cab (i think they will deliver) We think the menus let this hotel down slightly. The breakfast is the same everyday they advertise you can order bacon but never had this available. We think the hotel could do with a lunch / light meals menu like chipe or sandwiches in the afternoon rather than just a dinner menu. We also felt that the menu was missing sides so not able to order potatoes or vegetables with meal. The cocktails are very nice and the brumble was our fav. The bed is comfy but the pillows not very comfortable they are very soft I could of done with an extra pillow. Overall we had a great trip to poland and this hotel is a good place to stay if prepared to stay at the hotel a lot or travel into the city (30mins approx on tram).
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Hello! Thank you for sharing your opinion about your stay with us, we are happy that you enjoyed some aspects of our hotel. Thank you for your feedback, all comments, and valuable tips that we will try to implement to avoid such unpleasant situations in the future. We are kindly inviting you to visit us again in the future! Regards, The Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yuval125 wrote a review Nov 2022
Modiin, Israel4 contributions
Amazing place! New and modern hotel. The rooms are excellent, the breakfast 🍳 very good…you feel 5 star hotel. It’s just 10 minutes from the old town with car, You have parking in the hotel. I took deluxe room - cost me 69 💰 with breakfast… One of the best hotels in krakow!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Hello! Thank you for the very high rating! We are delighted that your stay at our hotel was an excellent experience. We cordially invite you to visit us again! The Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalia H wrote a review Nov 2022
Birmingham, United Kingdom25 contributions25 helpful votes
Visited in September 2022 - my flight was canceled and I had to last minute book another one that departed late and had to stay the night and continue the journey the next day. The hotel is brand new, and everything was spotless inside, I checked in around 2 am and there were no issues at all. A lovely break-out area with a table and armchair was a nice touch. Very comfy bed, unfortunately, I made the mistake of not placing DND card on my door and was woken up by housekeeping at 8 am after going to bed at 3 am, which is strange as I was only one night stay and not stayover so I question why they needed to clean the room so early. The buffet breakfast had made up for this more than adequately, with a fantastic selection of food for just about any diet, fresh bread, hand-made pancakes, and filled crepes. There is also a Lidl supermarket within walking distance. I took an uber from the train station, which was about a 25 min drive, however next day I took the tram which is literally just outside the hotel and takes you right into the Old Town. It was a bit confusing as to how to cross to the other side of the train tracks which run just by the edge of the hotel grounds (my room faced the train tracks and I did not hear anything) - so I just dashed across the tracks which probably isn't the safest way if you have a lot of luggage - I only had a backpack. Overall I would recommend it to anyone traveling to Krakow - yes it is further out of the city centre but the connection is very good and it is more competitively priced than other properties closer to the tourist areas, with the benefit of being fresh, clean and modern - which the central properties often lack.
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Dear Natalia, thank you for sharing such an extensive opinion and directions for other guests about your stay at Garden Square Hotel! We are very glad that so many aspects met your expectations. We are very sorry for the cleaning situation and the early wake-up. We hope that you will have an opportunity to visit us again in the future. Best regards, Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miloš M wrote a review Oct 2022
1 contribution
+1
Very nice Hotel. New! Clean. Perfect staff. We used Family Deluxe apartman. Amazing. Bath, two bedrooms, two showers. Perfect restaurant. Sauna was fantastic. Close to tram stations. 20 minutes to the old City center.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Hi, thank you for sharing your opinion and high rating. We are happy to read such generous words. We hope that you will visit us again. Kind regards, Garden Square Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy W wrote a review Oct 2022
Bourne, United Kingdom8 contributions1 helpful vote
We arrived too early to book in, staff stored luggage, helped with directions for some sightseeing. Hotel and our room clean, well organised and well situated near to a tram stop so getting into the centre was quick and cheap. All staff friendly, water and snacks available at all times and when we left the hotel was full. Although they didn't organise our trips, they are able to do so.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Hello Andy, thank you for your opinion and such a high note! We are very pleased to read such comments. We are very happy that your stay with us was a successful one and we hope that you will visit us again. See you again! The Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Konrad Rogóż wrote a review Oct 2022
Radom, Poland
As part of my professional work, I regularly spend the night in various hotels throughout Poland. Garden Square is the best hotel I have had the opportunity to host in Krakow. Nice and helpful hotel staff. Delicious and varied food in the restaurant. A very large selection of breakfast food. Possibility to make take-out coffee after breakfast. Rooms spacious, modern and well-equipped. Comfortable beds where you can sleep well and get up full of energy. Peace and quiet at night, no noise. After working all day, I relaxed in the sauna and used the gym. Perfect hotel for businessmen. The next time I stay in Krakow, I will definitely use the offer of this hotel again.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Dear Konrad, thank you for sharing your feelings about our hotel. We are very proud that we are the best hotel you have had the opportunity to stay in Krakow. It is a pleasure to read so many compliments. We hope that you will visit us again in your business travels. We cordially invite you. Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucy W wrote a review Oct 2022
1 contribution
Couldn’t recommend this hotel enough, staff are lovely and very helpful. The breakfast is so nice and the rooms are really clean and really nice to stay in! It’s also just a tram away from the main square which staff showed us which tram to get onto to get there!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 3 days ago
Hello! Thank you for the very high rating! We are delighted that your stay at our hotel was an excellent experience. We cordially invite you to visit us again! The Garden Square Hotel Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$52 - $75 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
72
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GARDEN SQUARE HOTEL $48 ($̶8̶6̶) - Updated 2022 Prices & Reviews - Krakow, Poland

Frequently Asked Questions about Garden Square Hotel
Which popular attractions are close to Garden Square Hotel?
Nearby attractions include Sanctuary of Divine Mercy (0.4 miles), GOjump Krakow-Mateczny Park Trampolin (0.6 miles), and GOkidz! (0.6 miles).
What are some of the property amenities at Garden Square Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Garden Square Hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Garden Square Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Garden Square Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Garden Square Hotel?
Conveniently located restaurants include 4Seasons Restaurant, Oranżeria Faustyny 14, and Tutti Santi Krakow.
Are there opportunities to exercise at Garden Square Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Garden Square Hotel have airport transportation?
Yes, Garden Square Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Garden Square Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Garden Square Hotel?
The staff speaks multiple languages, including Spanish, Russian, Polish, and Ukrainian.
Are there any historical sites close to Garden Square Hotel?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), Wawel Cathedral (2.1 miles), and Church of St. Peter and St. Paul (2.3 miles).