Venetian House Aparthotel
Rynek Glowny 11, Krakow 31-042 Poland
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Room & Suite (531)
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Avg. $69 /night, 2/13 - 2/14
$138
per night
$104
per night
$69
per night
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About
#28 of 303 hotels in Krakow
Location
5.0
Rooms
4.7
Value
4.7
Cleanliness
4.7
Service
4.6
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts.
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Property amenities
Paid private parking nearby
Free internet
Complimentary Instant Coffee
Airport transportation
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Complimentary tea
Taxi service
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Safe
Wardrobe / closet
Kitchenette
Flatscreen TV
Sofa bed
Walk-in shower
Iron
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, Polish
Location
Rynek Glowny 11, Krakow 31-042 Poland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
J. Paul II Balice Intl Airport
7 mi•
See all flights
Pyrzowice Airport
47.8 mi•
See all flights
Rental Cars
600 Restaurants
within 0.3 miles
360 Attractions
within 0.3 miles
Reviews
4.5
1,314 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Venetian House Aparthotel comes highly recommended by many guests for its value, with offerings like airport transfer and scenic market square view rooms. Reviewers consistently commend the spotless condition of the hotel, with its prime location earning additional praise for providing easy access to Krakow's attractions.
The comprehensive amenities, including well-equipped kitchen facilities, contribute to a comfortable stay, as does the friendly service from attentive staff. Guests also enjoy the vibrant atmosphere and the quiet, spacious rooms that boast impressive views.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Helpful
Amenities
Comprehensive
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Detailed Reviews
This apart hotel was absolutely spot on. Could not be beaten on location, right on the main square of Krakow, close to shops, restaurants, bars, entertainment venues, central to everything in krakow!
The room and hall way is beautifully decorated, very simple yet modern and perfect for everyone decor.
Beautiful open space, very spacious indeed.
The room with the view overlooking the main square is just wow 🤩 can not complain with that, especially at night time when the square is all lit up ! Absolutely perfect.
The security of the aparthotel is very good also. The main doors and reception doors are both security coded. (The code which you receive once you have checked in). The reception area is often unattened as the receptionist is sometimes busy doing other things. But please do not be alarmed by this as a number is provided if you need anything and every time we rang ,the phone was answered very promptly and our queries were answered and dealt with very quickly also.
Very helpful receptionist staff indeed, very polite and welcoming. Provided all information needed. Can not complain.
If I was to say one thing which I would have liked to see, that would have been a ‘rain shower’ ! But that is down to personal choice because I absolutely love rain showers. ( the shower provided was very delightful though ) 😝
Worth a 5 star rating any day, no complaints from me! Could have stayed longer than the 3 nights that we did.
The room and hall way is beautifully decorated, very simple yet modern and perfect for everyone decor.
Beautiful open space, very spacious indeed.
The room with the view overlooking the main square is just wow 🤩 can not complain with that, especially at night time when the square is all lit up ! Absolutely perfect.
The security of the aparthotel is very good also. The main doors and reception doors are both security coded. (The code which you receive once you have checked in). The reception area is often unattened as the receptionist is sometimes busy doing other things. But please do not be alarmed by this as a number is provided if you need anything and every time we rang ,the phone was answered very promptly and our queries were answered and dealt with very quickly also.
Very helpful receptionist staff indeed, very polite and welcoming. Provided all information needed. Can not complain.
If I was to say one thing which I would have liked to see, that would have been a ‘rain shower’ ! But that is down to personal choice because I absolutely love rain showers. ( the shower provided was very delightful though ) 😝
Worth a 5 star rating any day, no complaints from me! Could have stayed longer than the 3 nights that we did.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Nov 16, 2022
Thank you so very much for your amazing rating and review! This is music to our ears and exactly what we strive for. We are looking forward to welcoming you back to Venetian House Aparthotel in the not too distant future. With best regards, Venetian House Aparthotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here the first weekend in December, we booked a standard double room. First impressions beautiful location, right on the corner of the main square! Our room was small but we didn’t care (only there to sleep 😊). Unfortunately the blinds in our room didn’t cover the windows fully which made us uneasy, we contacted main reception straight away and spoke to Julia who was just amazing. She came up to the room straight away and see if there’s anything she could do, she couldn’t so contacted her manager. We were swiftly moved into another room. Our first room unfortunately had a smell coming from the bathroom, like a sewage smell (we alerted them of this also which they were very quick to sort). Our second room had no faults! The shower is so powerful and everything very clean and tidy. With it being so cold outside, the room had a lovely warm and cosy temperature. Our room was on a balcony (the only room) and unfortunately other guests were using that as an area to smoke, signs alerted this wasn’t allowed! This isn’t the staff or hotels fault just unfortunate that some other guests felt this was appropriate.
We will definitely be back here to stay again, most lovely staff, shoutout to Julia for everything!
We will definitely be back here to stay again, most lovely staff, shoutout to Julia for everything!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Dec 14, 2022
Dear Hannah, thank you for taking the time to give us your feedback. Our location is one of the things we are really proud of. Our top priority is comfort of our guests that’s why our apartments are so cosy. We provide services on a high level, and we always quickly react to any issues met on the way. We have taken care of the matter with the sun blinds, and the small slit is coverable now in the apartment you’ve been staying. We are glad to hear that overall experience was good and we hope to see you visit us in the future. Best regards, Venetian House Aparthotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We arrived on the 28th November and stayed for 4 nights in a delux double room with market square view. The location of the hotel is perfect and the room was spotless. Probably the cleanest room we have stayed in. Lots of shops and restaurants on the doorstep. Check in was easy, we arrived a bit early but this wasn’t an issue, we used their transfer service from and to the airport which we highly recommend. We also booked two trips through the hotel and had a good experience on both. Only downside was a bit of street noise and general noise from adjacent rooms so if you are a light sleeper take earplugs. We loved Krakow and wouldn’t hesitate to stay here again.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Dec 5, 2022
Dear Hannah, Thank you for kind words. Our staff pay attention to every detail to make sure our guest can enjoy the stay. We are so lucky to have a property in the heart of Kraków and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. But it has one downfall, it is quiet busy area, especially on the weekends. We hope this not prevent you from visiting us again. With best regards, Venetian House Aparthotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myself and my wife stayed at this hotel/apartment for 3 nights in mid January. I'll start with the positives.
The location of the accomodation is flawless, you are situated right on the square and are literally surrounded by countless restraunts and shops. The apartment building feels really secure with guests of the hotel having to use a key card to enter the housing area after ten pm, probably not important to most people but I found this to be a big positive. The apartments themselves were incredible, a huge amount of space and lots of modern furniture.
I'll move onto my only negative regarding the accomodation- the sound proofing of the rooms is terrible. We went to bed around midnight the first night of our stay and just as I was drifting off, I thought our apartment had been broken into as the noise from next doors footsteps traveled so loudly into our room. The first night I actually had to move into the living room to get some sleep as I couldn't sleep over next doors noise. The following two nights we were woken up by our returning neighbours. We were lucky our neighbours were a party of reasonably quiet ladies, I can only imagine what a nightmare having a loud group would add to your holiday. I cannot stress how loud the noise travels from the apartment through the wall, every footstep is amplified to the point it sounds like they are in the room with you.
Overall the hotel is in an asking location, amazingly furnished and feels very secure. However, the soundproofing issue would cause me to sadly never return.
The location of the accomodation is flawless, you are situated right on the square and are literally surrounded by countless restraunts and shops. The apartment building feels really secure with guests of the hotel having to use a key card to enter the housing area after ten pm, probably not important to most people but I found this to be a big positive. The apartments themselves were incredible, a huge amount of space and lots of modern furniture.
I'll move onto my only negative regarding the accomodation- the sound proofing of the rooms is terrible. We went to bed around midnight the first night of our stay and just as I was drifting off, I thought our apartment had been broken into as the noise from next doors footsteps traveled so loudly into our room. The first night I actually had to move into the living room to get some sleep as I couldn't sleep over next doors noise. The following two nights we were woken up by our returning neighbours. We were lucky our neighbours were a party of reasonably quiet ladies, I can only imagine what a nightmare having a loud group would add to your holiday. I cannot stress how loud the noise travels from the apartment through the wall, every footstep is amplified to the point it sounds like they are in the room with you.
Overall the hotel is in an asking location, amazingly furnished and feels very secure. However, the soundproofing issue would cause me to sadly never return.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JoannaW_Hamilton, Dyrektor generalny at Venetian House Aparthotel
Responded Feb 17, 2020
Dear Guest, Thank you very much for the feedback and your comment. It is very important to me whether you felt comfortable with us. I am very sorry that the noise at night disturbed your rest and sleep, and because of that the stay was not successful. I am very sorry that I did not have the opportunity to contact you directly, I could then react and somehow try to solve the problem. Please only know that the situation described by you is not standard in our facility and our employees have an impact on reducing noise and keep quiet hours. Please contact me directly by mail to compensate for any inconvenience caused. I would like you to come back to us in the future and then we will choose for you a room that will be located in the quietest part of our house. I look forward to your contact. With Best Regards, Joanna Węglarz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed as a group of four, two couple and stayed in the Duplex apartment, which had two bedrooms, two bathrooms, a kitchen and lounge area. The kitchen had cooker, dishwasher, cutlery and crockery, toaster, kettle and modernly decorated. The bedrooms are a good size and king size comfortable beds. The bathroom had towels and toiletries and underfloor heating.
The location is perfect, right on the main square and near all of the main attractions and bars.
The staff were helpful and friendly and arranged our taxi to and from the airport.
The only small negative was the rooms not being serviced everyday and towels not changed, but this would put us off going back.
A great place to stay and very good value.
The location is perfect, right on the main square and near all of the main attractions and bars.
The staff were helpful and friendly and arranged our taxi to and from the airport.
The only small negative was the rooms not being serviced everyday and towels not changed, but this would put us off going back.
A great place to stay and very good value.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JoannaW_Hamilton, Dyrektor generalny at Venetian House Aparthotel
Responded Feb 14, 2020
Dear Guests, This is a great pleasure to read your opinion. We feel highly appreciated. We are pleased that the staff and facility have met your expectations. I am very happy that the apartment with all its equipment delighted you and gave a lot of joy. We are in the heart of Krakow, so each of our guests can listen to the beating of this heart by choosing our object. We hope that it was not your last time in Kraków. We will look forward to welcome you again in the future. See you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

A little hidden gem. Staff were very friendly, and so helpful. They even organised our taxis to and from the airport. The room had a microwave, so we could heated up food, if we needed to. I totally recommend this as it is right on the Square (close to restaurants and bars). 👍
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Date of stay: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded Jun 12, 2024
Dear Lee, Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and appreciated our central location, friendly staff. It’s great to know that you found our taxi service helpful as well. We truly appreciate your recommendation and look forward to welcoming you back in the future. Best regards, Venetian House Aparthotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place today, right on the square but lovely and quiet, rooms are spacious and clean and when we asked for anything it was with us straight away.
Easy to access and staff were helpful, we were able to check in early afternoon and were able to leave our bags on final day as didnt fly until late. Thanks so much
Easy to access and staff were helpful, we were able to check in early afternoon and were able to leave our bags on final day as didnt fly until late. Thanks so much
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Feb 1, 2023
Dear Fovargr1517, it is very nice to read such reviews. We are glad that your stay in Krakow with us was pleasant. We are proud of the services we provide and we are happy to hear that our guests are satisfied with it. Visit us again in the future. Best wishes, Venetian House Aparthotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have had the most enjoyable stay.
We arrived in the early hours of the morning, we were welcomed with a very friendly gent on reception who checked us quickly. We were on the top floor and the room is superb, everything we needed. We had a fantastic nights sleep. The hotels location is amazing.
We will definitely be returning to Krakow and will book this hotel again.
We arrived in the early hours of the morning, we were welcomed with a very friendly gent on reception who checked us quickly. We were on the top floor and the room is superb, everything we needed. We had a fantastic nights sleep. The hotels location is amazing.
We will definitely be returning to Krakow and will book this hotel again.
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Sep 25, 2023
Dear RachelnH1137HC, Thank you for your wonderful review! We're delighted to hear that you had such an enjoyable stay with us in Krakow. It's great to know that our team provided you with a warm welcome and efficient check-in. We look forward to welcoming you back on your next trip to Krakow. Best wishes, Venetian House Aparthotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I have just returned from a 5 night stay at The Venetian. As this break was a gift from our son we had to go along with what he had booked. Our room (23) overlooked a quiet side street. The apartment was exceptionally clean and comfortable with everything you needed supplied. The bed was really comfortable and came with a mattress topper. The location of the hotel could not be better, right on the main squarewith a huge selection of excellent restraunts. We pre-booked our trip to Austwitcz (a must when visiting Krackow) with Get my Guide and would definitely recommend this company for any sightseeing trips. Next time we visit Krackow and The Venetian we would certainly think about booking a room with a Square view. Great hotel, would definitely recommend.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Mar 16, 2023
Dear Brian, thank you for sharing your experience with us. We are happy to hear that you had an amazing time with us. Our priority is the comfort of our guest so we make every effort to make your stay with us pleasant. We invite you to stay with us again. Best wishes, Venetian House Aparthotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.


Travelled as a couple to this hotel, it was fabulous and we wouldn’t hesitate to stay again. On arrival another set of guests were checking in, it sounded as if they had booked some sort of sister hotel as the lady on reception said they wouldn’t be situated here? Not really sure so I suppose just ensure what you book is what you get!
We originally booked a standard double room but I enquired into an upgrade and for just shy of £20 per night we were upgraded to a studio which overlooked the main square, it was huge and very modern. Some brilliant bars and restaurants within 100/200 yards of the hotel, will be returning here without a doubt.
We originally booked a standard double room but I enquired into an upgrade and for just shy of £20 per night we were upgraded to a studio which overlooked the main square, it was huge and very modern. Some brilliant bars and restaurants within 100/200 yards of the hotel, will be returning here without a doubt.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JoannaW_Hamilton, Dyrektor generalny at Venetian House Aparthotel
Responded Feb 14, 2020
Dear Guests, Thank you very much for the opinion and high rating. I am glad that you had the opportunity to pay extra for a higher room standard and had a view from the window for the Main Square. It is really priceless to be able to wake up and fall asleep in the heart of Krakow and be so close to the most important tourist attractions. A lot of our guests come back here again, so I hope you will visit us again some time. Warm invite you! With Best Regards, Joanna Węglarz - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear John,
We partner with private airport transfer company and the price up to 3 guests is 140 PLN/per ride.
I hope this answers your question.
Best wishes,
Venetian House Team
No, it’s free and you use your own code
…
"take a tea towel for drying your dishes if you are not inclined to use the dishwasher."Read full review
"If possible have an apartment on floor 5. Outstanding views of the square but so quiet."Read full review
…
PRICE RANGE
$66 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
venetian house aparthotel hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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