Venetian House Aparthotel

Venetian House Aparthotel

Traveler (712)
Panorama of the Double Room at the Venetian House Aparthotel
360
Panoramas (19)
Room & Suite (531)
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$139
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$70
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About

#28 of 303 hotels in Krakow
Location
5.0
Rooms
4.7
Value
4.7
Cleanliness
4.7
Service
4.6
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts.
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Property amenities
Paid private parking nearby
Free internet
Complimentary Instant Coffee
Airport transportation
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Complimentary tea
Taxi service
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Safe
Wardrobe / closet
Kitchenette
Flatscreen TV
Sofa bed
Walk-in shower
Iron
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, Polish

Location

Rynek Glowny 11, Krakow 31-042 Poland
Name/address in local language
4.5
4.5 of 5 bubbles1,314 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Venetian House Aparthotel comes highly recommended by many guests for its value, with offerings like airport transfer and scenic market square view rooms. Reviewers consistently commend the spotless condition of the hotel, with its prime location earning additional praise for providing easy access to Krakow's attractions. The comprehensive amenities, including well-equipped kitchen facilities, contribute to a comfortable stay, as does the friendly service from attentive staff. Guests also enjoy the vibrant atmosphere and the quiet, spacious rooms that boast impressive views.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Helpful
Amenities
Comprehensive

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Detailed Reviews
Lucas Jones wrote a review Dec 2024
Greasby, United Kingdom
5.0 of 5 bubbles
I had an incredible stay at this hotel in Krakow! The rooms are spacious, modern, and impeccably equipped, including a fully fitted kitchen that made my stay even more comfortable and convenient. The attention to detail in the design is evident, creating a relaxing and stylish atmosphere.

The location couldn’t be better—right in the heart of the Main Square in the Old Town. Everything you could want to see and do in Krakow is just a short walk away, from historical sites to great restaurants and cafes.

I highly recommend this hotel to anyone visiting Krakow—whether for a short stay or a longer trip. The combination of comfort, modern amenities, and the unbeatable location made it a truly memorable experience!

This is our second stay with a further one booked for 2025.
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded Dec 18, 2024
Dear 543lucasj, Thank you for your incredible review! We’re thrilled to hear that you enjoyed the spacious, modern design of our apartments and the convenience of the fully equipped kitchen. It’s wonderful to know that our central location on the Main Square enhanced your experience, putting all of Krakow’s highlights within easy reach. We’re especially honored that this was your second stay with us, and we’re already looking forward to welcoming you back in 2025! Your recommendation means the world to us. Best regards, Venetian House Aparthotel
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DanielleUK wrote a review Oct 2022
Middlesbrough, United Kingdom
+1
4.0 of 5 bubbles
Myself and my partner visited Krakow for a couple of days.
Unfortunately before arriving i damaged my foot and ended up on crutches and in a wheelchair. The hotel had a lift to get to the different floors to this was fine.

Reception staff were fantastic. Helped us with everything we needed, they were willing to swap us rooms to an easier accessible room (our room you had to go onto a balcony to get to it, room 38) but we had unpacked so said it was fine. They booked our trip to Auscwitch with private transfers and organised us a taxi to airport on our way home.
The reception lady and manager lady even brought tools to help us fix my wheelchair when the leg support fell off! (It's very cobbled streets so expect a bumpy ride if you're in a wheelchair!)
The rooms were clean and spacious, with a walk in shower and a small kitchen.
The restaurant downstairs (seperate to the hotel) is ideal for breakfast.
The hotel is in the centre of the old town, plenty of bars and restaurants and across the square from the horse drawn carriage rides.
We will be back to krakow again at some point and will be staying here again.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Oct 26, 2022
Dear Danielle, thank you for taking the time to review your stay with us. It’s always great to hear such fantastic compliments regarding our team. I will make sure to feedback your compliments back to the team. I'm glad to hear that despite the health issue your experience was positive and we really look forward to welcoming you back again. With kind regards, Venetian House Aparthotel
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Shaun B wrote a review Jan 2022
Walsall, United Kingdom
5.0 of 5 bubbles
Had a great stay here, from a lovely apartment with amazing square views, to very helpful staff at the end of the phone. Apartments are a good size for a family, and the extra spend for a main square view is well worth it. I was a little worried about previous comments about no reception desk and having to phone upon arrival, but I must say, when I did call, the staff on the phone and those who helped me at site on arrival were very very helpful and sorted a smooth check in and departure for me. I called ahead to tell them my arrival would be before the check in time, and albeit they have no luggage room, they offered to take my bags and store them for me in an unused room and they then delivered them to my room upon check in. Thank you. They also arranged a good quality taxi transfer the following morning, at short notice, so thanks again, you made our family stay in Krakow very enjoyable. Will see you again soon.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Oct 26, 2022
Dear shau, Thank you very much for your amazing rating and review! This is music to our ears and exactly what we strive for. We are looking forward to welcoming you back to Venetian House Aparthotel in the not too distant future. Warm regards, Venetian House Aparthotel
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Brown Owl wrote a review Nov 2023
Bridgend, United Kingdom
4.0 of 5 bubbles
Visited for a short break. Excellent location to the main square in the old town. It is a pedestrian area but visiting on a short break meant little luggage. The room was bright airy, modern, clean and tastefully decorated. There is a fully equipped kitchenette with hob, microwave and fridge so we bought items for a continental breakfast. No tea towel though. Lovely bathroom with spacious shower and hairdryer. We were on top floor at the back so overlooked roof tops and church in background. There is also an ironing board, airer and iron as well as TV with international channels and safe. Staff were friendly and we were able to store our luggage on day of departure. Would stay here again and would recommend to others.
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Nov 12, 2023
Dear Brownowl3, Thank you for taking the time to share your positive experience at our aparthotel. It's wonderful to hear that you enjoyed the excellent location, the well-equipped apartmnets, and the friendly staff. Thank you for the detailed feedback about the amenities in the room - in each kitchen there is a paper towel. We are happy to hear that your holidays in Kraków were enjoyable and we invite you to visit us in the future for yet another memorable stay. Best wishes, Venetian House Aparthotel.
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Tess wrote a review Feb 2024
Andover, United Kingdom
5.0 of 5 bubbles
A nice comfortable room with everything you need for a short break. The location is excellent right on the main square and next to a plethora of restaurants, cafes and shops it makes navigating Krakow easy.

The room was clean just showing usual wear and tear. A great option for a hassle free stay.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Jasińska, General Manager at Venetian House Aparthotel
Responded Feb 23, 2024
Dear Tess, Thank you very much for your wonderful feedback! We are delighted to hear that you had an enjoyable stay at our aparthotel and that you found the apartment comfortable and well-equipped for your needs. It's fantastic to know that our central location made it convenient for you to explore the main square and all the nearby places. We appreciate your understanding regarding the wear, and we are constantly working to maintain the quality of our accommodations. We are glad that your stay was hassle-free and that you had a great experience overall. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next visit to Krakow! Best wishes, Venetian House Aparthotel
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Amy wrote a review Sep 2023
Devon, United Kingdom
+1
4.0 of 5 bubbles
My boyfriend and I have just got back from a four-night stay. The location of this place is absolutely amazing, right on the square! The room was spacious and clean, with everything we needed for our short break.

The bed and bedding were really comfortable and we slept well throughout our stay. The only reason we didn’t give it one more point was due to there being some noise at times. This was nothing major but the first evening we could hear other guests outside on the stairwell (which was echoey and loud). Not down to the hotel I can appreciate but our room was right off the stairwell (some other rooms were set back a bit behind another door, so this may not have been an issue). The other noise that we often heard was chatter and bins being sorted early in the morning down by the next door restaurant. These were things that did pass and didn’t cause us a lot of issues, but thought it was still worth noting.

The staff on reception were friendly and held our luggage on our day of leaving for when we were ready to go to the airport.

All in all, we would recommend this hotel to anyone who wants a 10/10 location for exploring the centre of Krakow.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Sep 4, 2023
Dear Amysouthwest, Thank you for sharing your experience with us, and we're delighted to hear that you had a wonderful stay with your boyfriend. Our prime location on the square seems to have made your stay memorable, and we're pleased that your apartment was spacious and clean, providing everything you needed. We appreciate your feedback regarding the noise, we hope you will understand that some of these factors were beyond our control. Our reception staff always makes sure the quiet of the night. Nevertheless, we're glad that these minor inconveniences didn't significantly affect your overall experience. It's heartening to know that our reception staff were friendly. Thank you for recommending our aparthotel to others who seek a fantastic location in the center of Krakow. We look forward to hosting you again! Best wishes, Venetian House Aparthotel.
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Hmf wrote a review Mar 2022
3.0 of 5 bubbles
Although the hotel was perfectly located and easy to find after a night out, the sound proofing was very poor and we could hear furniture being moved upstairs and voices. There was no housekeeping during our 3 night stay and we had to ask for more toilet rolls. Due to the location on the main square, Uber was unable to park outside and would only arrange a pick up point 10 mins away. Therefore, we had to pay over the odds( but still cheap in uk terms) to get a taxi to the airport. Comfortable beds but the tv volume was set to the bare minimum and we were unable to hear the tv comfortably, so was pretty pointless in having a tv in the room. The hotel obviously knew that soundproofing was an issue. I personally would not stay here again.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Oct 26, 2022
Dear Feltonhk, thank you for taking the time to review your stay with us. Our locations is definitely one of the things we are very proud of about our property, but it has it’s downfall – it is a busy place. I regret that you did not report the issue with booking transfer to us during your stay, we would show you the nearest pick up point located 2 minutes form us. Please note we will look into this to make sure we improve in the future. With kind regards, Venetian House Aparthotel
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Chloe S wrote a review Jun 2023
4.0 of 5 bubbles
We have just finished a 4 night stay in this beautiful city. There are many positive aspects about staying in this aparthotel. The location is right on the square which means you are in the center of everything. We did not have a room facing the square however we were okay with this as it meant we did not hear any noise from the center. The rooms were clean and had everything you needed. The hair dryer was powerful, there was a safe and the bed was very comfortable. There were also facilities to cook if that takes your fancy. The reception staff were very friendly and kindly looked after our bags on the last day as our flight was not until late. The only negative to this aparthotel is we did hear our neighbours talking, likely because the building is old and was not originally built to be a hotel so the room we were in was likely spilt to make 2 rooms, so the walls were thin. However we choose to go to bed quite late so this did not affect us. I would recommend this aparthotel if you want to be central to the square. Good value for money.
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Jun 14, 2023
Dear Chloe, Thank you for taking the time to share your feedback! We're thrilled to hear that you had a comfortable stay in our aparthotel and enjoyed the beautiful city of Kraków. Our central location on the square offers convenient access to everything the city has to offer. It's wonderful to know that the aparthemnt was clean, well-equipped, and provided useful amenities. We're also pleased that our reception staff was helpful. We appreciate your understanding of the historical nature of the building, and we will certainly take your feedback into account for future improvements. Thank you again for choosing our Aparthotel, and we hope to welcome you back in the future for another enjoyable stay in the heart of the city! Best wishes, Venetian House Aparthotel.
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Frazman wrote a review Nov 2022
Cambuslang, United Kingdom
5.0 of 5 bubbles
We were warmly greeted and our apartment was ready long before our check in time, which was a lovely bonus. The 4th floor room looked right on to the market Square and really couldn't have had a better view or location. Right in the heart of the old town. I did expect it to be noisy, but we could hardly hear a thing. The bed was super comfy and facilities were ideal, although we didn't really eat in the apartment. The restaurants right outside are so cheap, there really was no need. The staff were so friendly and helpful too. Highly recommend this gem as it provides fantastic value for money in the best location you could ask for.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Watkins, Owner at Venetian House Aparthotel
Responded Nov 14, 2022
Dear Frazman, we’re so happy you enjoyed your stay at Venetian House Aparthotel. We are really proud of our location on the Main Square that offers a variety of restaurants, shops and historic buildings at your fingertips. Our team always makes sure that our guest get needed help, it is nice to here kind words regarding them. Hope to see you staying with us again. With best regards, Venetian House Aparthotel
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Maura a wrote a review Mar 2020
Leeds, United Kingdom
5.0 of 5 bubbles
Lovely stay, fantastic hotel. We were in room 27 and aware this was not the biggest room in the hotel, having said this it was quite spacious with a kitchenette and lovely bathroom with a shower. We did not use the kitchen apart from storing water in the fridge. Quiet room looking out onto the courtyard which was a nice view actually. We were bed and breakfast and the restaurant attached to the hotel - Urban Garden was lovely. Can eat inside or out in the heated garden area on the square. We also ate an evening meal there on the first evening we arrived. Which was lovely. The hotel staff were friendly and smiling.
We also booked a Walking tour with Reception and this was done easily and very reasonably price wise. Meeting place directly outside the hotel. During our stay the Covid-19 Crisis was emerging and museums etc closed towards the end of our week. The hotel provided additional information to guests and notices in the lift regarding additional cleaning of public areas etc. We felt safe and very looked after. We will be back most certainly to visit the attractions we were unable to due to the closure and without hesitation will be staying at the Venetian House Aparthotel. We had booked via Jet 2 but aware that you can book directly also and chose your room with the hotel organising airport transfers.
Such a central hotel in the main market square, the best location to stay on a short break in a really fantastic hotel. Thank you to everyone, we really were impressed.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joanna Węglarz, Dyrektor generalny at Venetian House Aparthotel
Responded Jul 9, 2020
Dear Guest, Thank you for the time taken to writing so many nice words. I am reading your comment like a travel blog. I am very happy that your stay in Krakow and in our Aparthotel was successful. Undoubtedly, accommodation in the heart of the city, breakfast in the morning and an evening walk around Krakow have a bit of magic in them. I cordially invite you again and thank you again for the recommendation of Venetian House. Yours sincerely, Joanna Węglarz General Manager
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Answer from Anna J
Dear John, We partner with private airport transfer company and the price up to 3 guests is 140 PLN/per ride. I hope this answers your question. Best wishes, Venetian House Team
Lynnefish asked a question Apr 2024
Goytre, United Kingdom21 contributions
Hi - is there a charge for the safe in room?
Answer from DFooty8
Manchester, United Kingdom19 contributions15 helpful votes
No, it’s free and you use your own code
Bab asked a question Mar 2024
Wexford, Ireland18 contributions2 helpful votes
Just wondering what the accommodation is like ,is it noisy because of it's location
Alison wrote a tip Feb 11
Glasgow, United Kingdom12 contributions16 helpful votes
4.0 of 5 bubbles
"Take ear plugs"
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Lucas Jones wrote a tip Dec 2024
Greasby, United Kingdom15 contributions
5.0 of 5 bubbles
"10 min walk from Galeria Krakowska and the train station contained within."
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Loriena T wrote a tip Dec 2024
Durham, United Kingdom14 contributions29 helpful votes
5.0 of 5 bubbles
"take a tea towel for drying your dishes if you are not inclined to use the dishwasher."
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Melanie W wrote a tip Nov 2024
Hengoed43 contributions2 helpful votes
5.0 of 5 bubbles
"If possible have an apartment on floor 5. Outstanding views of the square but so quiet."
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youngsock wrote a tip Oct 2024
81 contributions16 helpful votes
4.0 of 5 bubbles
"Everything was fine "
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PRICE RANGE
$67 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
venetian house aparthotel hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VENETIAN HOUSE APARTHOTEL - Updated 2025

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