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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 02/23/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Krakow
Updated 02/23/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#53 of 320 in Krakow
Location
4.0
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's playground
Indoor play area for children
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Vending machine
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, German, Polish
Location
Full view
84Good for walkers
Grade: 84 out of 100
10Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Ul. Marii Konopnickiej 33, Krakow 30-302 Poland
Name/address in local language
Getting there
Rental CarsSee rental cars from $19/day
2093Reviews77Q+A100Room tips
Reviews
Traveler rating
- 1,323
- 631
- 108
- 16
- 15
Time of year
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Language
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Popular mentions
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Most Recent
Very clean rooms, outstanding breakfast, excellent restaurant food and drink options and above all fantastic service. Mr. Ural in the restaurants was fantastic. Even though the location is about 20 minutes from the center, it can easily be reached either by taxi or bus or tram. Great view of Wawel castle from the hotel. As a regular traveler, I recommend this hotel.
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Date of stay: June 2022Trip type: Traveled
Helpful
Hotel's Favorite
From the moment we arrived, until the minute we left, everything was excellent! At the reception they are able to answer any question you may have in regard to transport, sightseeing, and so on. The breakfast is great: well sorted, and diverse. The rooms are cleaned on request.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Responded Dec 15, 2021
Dear Rick Thank you Hilton Garden Inn Karkow
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We stayed here for 2 nights and would very much recommend this hotel. Checking in and out was very quick and easy unlike other places that I have been to. The room was very clean and fresh with comfortable beds.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We had a really nice stay at the hotel. We came across with a problem with our booking in the beginning because we booked at the hotel near the airport and then told us it was for the Hilton Garden Inn at the city center but it was fine. Everyone was smiley and helpful especially reception. The breakfast was good and the room cleaned, but the most important was the position of the hotel. I highly recommend it. Thank you all for your patience and the professionalism keep up the good job.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Apr 26, 2022
Dear PVASIL318916, thank you very much for taking time to share your comments. We appreciate it Regards
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The hotel is comfortable, I stayed on second floor in room 220 and found it peaceful and I slept very well in a clean room, The staff were lovely and very helpful with all the questions I had as a traveler on my own I had lots of questions and they answered all of them The area is lovely and felt comfortable with the city and the people. The food in the hotel was good but not great sadly , the dinner was lovely but service was not very good, not asked about more drinks or dessert do lost sales, breakfast was okay apart from cooked food was very cold, I would use hotel again as the staff were exceptional and for me that makes a hotel Thank you for a great weekend
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Date of stay: March 2022Trip type: Traveled
Room Tip: Go out there is so many restaurants and pubs to go in old town
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Helpful
Responded Apr 26, 2022
Dear alan3020 thank you very much for takig time to share your comments Hope to see you again Regards
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My husband and I stayed here for a few nights in early December. The hotel was clean, nicely kept, and had a friendly staff. There were nice views of the old city, and was about a 15-20 min walk to the city centre. It is right across the street from the Ferris wheel. While it would have been nice to have been closer to the city centre, we felt safe and had no issues walking at night along the River.
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Date of stay: December 2021Trip type: Traveled
Room Tip: This is about a 15-20 min walk to Wawel Castle & the City Centre.
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Helpful
Responded Feb 22, 2022
Dear Guest thank you for your staying with us and sharing your comments. Regards Dorota Smagur
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I rated this only 3 because of location. At least a 25 minute walk to the nearest bars and restaurants. That said the hotel was fine, spotlessly clean if a little bland. I would describe this hotel as a business not a holiday establishment. If we go back would definitely stay in the Old Town.
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Date of stay: January 2022Trip type: Traveled
Helpful
Responded Feb 22, 2022
Dear Guest thank you for staying with us and sharing your comments. Indeed we are outside Old town however opposite hotel at Vistula river bank Guest can benefit from several restaurants located in Przestrzenie Forum . Regards Dorota Smagur
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Weekend trip to see the sights of Krakow. Hotel staff was friendly and helpful. Rooms were clean and beds were comfortable. Hotel is located about 10 minute walk from the tram station that will take you about anywhere in town. Only problem is parking at the hotel is cramped but if you are flying in or taking the train, no worries.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Dec 15, 2021
Dear Guest thank you for your review , We appreciate it Regards
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Spent long November Bank Holiday weekend with my family in Hilton Garden Inn Krakow. Hotel is still pretty modern although some refreshments here and there could help to keep it modern. Breakfast can be a problem as quite often all tables are taken and you need to wait in a queue. On our last day there was a "workaround" by extra tables in kids play area. Not sure what to think of it, luckily didn't have to use it as I got table in the main restaurant area. Whilst staff is doing their best to replace missing food items it sometimes takes a while. Overall breakfast "experience" needs improvement, otherwise for me I'd rather stay elsewhere. Kids area is quite large but it was pretty chilly, could be heated a bit better. Maybe being picky a bit but this is only for the hotel management to know what to improve for becoming even better hotel for competitive market as Krakow lodging is. Still wishing all the best to the hotel, staff and visitors. Would still recommend it for all who are looking for pretty conveniently located, clean hotel with helpful and friendly staff.…
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Date of stay: November 2021Trip type: Traveled
Helpful
Responded Dec 15, 2021
Dear Guest thank you very much for staying with us and taking time to share your comments. It will help us to improve our service as Guest perspective as important for us. Regards Hilto Garden Inn Krakow
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The three dot review is not because the hotel is bad, it is just that it is an average hotel. After all, it is not like it is meant to be a grand palace. As to a hotel, the staff was very friendly and helpful from the moment we arrived. The rooms were clean and comfortable. The bed and pillows, however, are only comfortable to those who want a very--VERY--hard bed and so-so foam pillows. If your pillow is the difference between a good and a bad night's sleep, bring your own pillow. The hotel is within walking distance to the transportation center where there is American fast-food and a grocery store. Taxis are also easy to come by. The public transportation is well organized and clean--it is much better than anything in the USA. As Hemingway wrote, it is a "clean, well-lighted place" with good customer service. We would stay again, if we returned to Krakow.…
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Date of stay: October 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
Responded Dec 15, 2021
Dear Clarence, thank you very much for styaing with us and taking time to share your comments. We look forward to see you again Regards Hilton Garden Inn Krakow
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PRICE RANGE
$76 - $108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn krakow hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
154
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Krakow
Which popular attractions are close to Hilton Garden Inn Krakow?
Nearby attractions include Muzeum Sztuki i Techniki Japonskiej Manngha (0.09 miles) and Laser Arena (0.09 miles).
What are some of the property amenities at Hilton Garden Inn Krakow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Krakow?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Krakow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Krakow?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hilton Garden Inn Krakow?
Conveniently located restaurants include Forum Przestrzenie, Bulwar Bistro, and Globe Restaurant, Bar & Cafe.
Are there opportunities to exercise at Hilton Garden Inn Krakow?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Krakow?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Krakow offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Krakow?
The staff speaks multiple languages, including English, German, and Polish.
Are there any historical sites close to Hilton Garden Inn Krakow?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (1.2 miles), Wawel Cathedral (0.7 miles), and Church of St. Peter and St. Paul (0.9 miles).