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Ul. Dobrego Pasterza 124, Krakow 31-416 Poland
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Traveler (178)
Room & Suite (53)
Dining (48)
Ukrainian Flag
This hotel is offering accommodations to those displaced by the war in Ukraine
Contact the hotel directly for more details and availability.

About

#128 of 322 hotels in Krakow
Location
3.4
Cleanliness
4.4
Service
4.1
Value
4.2
Hotel Swing is a four-star hotel in Krakow conveniently located right next to the Aquapark, cinema complex and shopping malls. Hotel offers comfortable rooms, family apartments and luxury suites. The hotel features a spacious banquet & conference centre, restaurant and SPA centre with saunas, salt screen and unique color therapy set.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness / spa locker rooms
Bar / lounge
Game room
Entertainment staff
Kids stay free
Children's television networks
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Water park offsite
Board games / puzzles
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Picnic area
Sun deck
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Electric kettle
Cable / satellite TV
Bath / shower
Room service
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Flatscreen TV
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Polish, Ukrainian

Location

62Somewhat walkable
Grade: 62 out of 100
33Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
423Reviews11Q+A25Room tips
Traveler rating
  • 137
  • 164
  • 87
  • 26
  • 9
Time of year
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Most Recent
Christian S wrote a review Apr 2020
Munich, Germany1772 contributions116 helpful votes
+1
Located nearby alrge shopping center and water park area + very petfriendly and perfect walking with dogs in surrounding area + no noise + very very freindly , helpful, multilingual staff + spaciuos car parking + very clean room and enough space to stay overnight + good breakfast buffet with local and international food => it's worth to come back
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Date of stay: May 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotelswing, Kierownik ds. gości at Hotel Swing
Responded Apr 27, 2020
Dear Christian, Thank you for the rating. We are pleased that you appreciated our services, parking and staff. Of course, we are also very open to your pets. Greetings and welcome to us again! Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana G wrote a review Apr 2020
Sydney, Australia431 contributions283 helpful votes
The room was large and the bed was really comfortable. The breakfast had plenty of variety. There is a water park next door. They also have a Shopping Centre & Cinema on the next corner. There is a bus stop right in front of the hotel.
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Date of stay: July 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotelswing, Kierownik ds. gości at Hotel Swing
Responded Apr 27, 2020
Dear Thank you for your feedback! It's true, we are also very happy with our location - next to it is the Water Park, cinema, shopping center and the huge space of the Aviation Museum. Thank you for appreciating. Come to us during your next visit to Krakow. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda K wrote a review Jan 2020
46 contributions51 helpful votes
We chose this hotel as it looked very modern compared to the ones in the centre of Krakow, but if I was visiting agam I'd prefer somewhere nearer the centre. There is a bus stop very near and we used this a lot during the day but we were told it was too dangerous to use it at night so we got taxis which varied a lot in price. I didn't witness anything to make me feel uneasy over there it's a lovely city. The staff in the hotel were very nice and professional and the rooms were lovely and clean. I had a massage in the spa which was very relaxing, but there is no pool that I could see in the hotel only an indoor waterpark next door. The bar was dead so we didn't spend much time there. Breakfast was the usual European fare OK but nothing like the full Irish.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotelswing, Kierownik ds. gości at Hotel Swing
Responded Apr 27, 2020
Dear l636LSlindak, Thank you for your opinion and we are very pleased that you found your stay at the Swing Hotel successful. From the hotel to the city center you can drive in about 10 minutes, so a taxi is the fastest and most efficient solution, especially since we have special discounts for our guests. Our area is very safe, so even when choosing a bus you would be satisfied. Thank you also for appreciating our service - this is a very important point for us. The hotel is very close to the Aqua Park, and we are literally a few steps away from the pool hall. We hope to meet you soon and you will have the opportunity to see all the new amenities that we have introduced. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darren S wrote a review Nov 2019
Bromley, United Kingdom5 contributions3 helpful votes
Lovely hotel with friendly helpful staff. Our room was big and bed was comfy. All in all we had a lovely stay only downside is it's a bit far from town but trams buses all go there buff up on your polish to know where your going. Taxi prices are not to steep and easy option. Would stay here again
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SM_ManagerHotelSwing, Kierownik at Hotel Swing
Responded Nov 28, 2019
Dear Darren S, Thank you so much for taking the time to leave feedback on your recent visit to Hotel Swing and we are delighted that you spent a great time. We are happy to hear you highlighted our friendly staff and comfy rooms as an element that made your time here excellent. We're waiting here for your next visit! Greetings from whole team! ;) Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gabor7707 wrote a review Nov 2019
Gyor, Hungary28 contributions40 helpful votes
The hotel is quite new and it is easy to reach by car, too. A lot of free parking lot is available. The rooms are big enough and well equipped. The breakfast has wide range and good quality. The staff was kind.
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SM_ManagerHotelSwing, Kierownik sprzedaży at Hotel Swing
Responded Nov 21, 2019
Dear Gabor7707, Thank you so much for taking the time to leave feedback on your recent visit to Hotel Swing and we are delighted that you spent good moments. We are happy to hear you highlighted car parking, well equipped rooms and our friendly staff as an element that made your time here well along with the good breakfast. All best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen M wrote a review Nov 2019
Dunoon, United Kingdom32 contributions17 helpful votes
Lovely modern hotel, situated approx 20mins bus journey from the main square. Rooms were spacious and very clean. Reception staff were very helpful and English was good. A good range of breakfast food. Would recommend if you don’t mind the journey into the center.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SM_ManagerHotelSwing, Kierownik sprzedaży at Hotel Swing
Responded Nov 21, 2019
Dear KBM2911, Thank you so much for taking the time to leave feedback on your visit to Hotel Swing. We are pleased to hear that you were delighted with our rooms, breakfast, reception staff and that your experience with us was worth 5 stars. Thank you for recommendation, even though we are not located in the main city centre! <3 We're waiting here for your next visit! Greetings from whole team! All best! ;)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
karenpG9310BL wrote a review Oct 2019
Bournemouth, United Kingdom67 contributions50 helpful votes
The hotel was very accommodating when our flight was delayed and we arrived at about 2.30 am. Rooms are clean and spacious and beds were comfy. Breakfast had plenty of choice and was not busy. Restaurant quite pricey for what was essentially Burger and chips. Although this hotel is quite a long way out from the main tourist areas there is a nearby Mall where you could buy food or have a meal.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SM_ManagerHotelSwing, Kierownik sprzedaży at Hotel Swing
Responded Oct 24, 2019
Dear karenpG9310BL, Thank you very much for getting in touch with us to rate your recent visit at Hotel Swingw. We are happy we lived up to your expectations of what makes Hotel Swing so special - clean & spacious, comfortable beds and good breakfast. Thank you also for sharing your doubts with us, we take all comments into account. We hope to welcome you back again in the near future! Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sheltonhar wrote a review Aug 2019
65 contributions47 helpful votes
Clean large rooms excellent bathroom facilities. Bed large and comfortable and large well placed tv. Good service, efficient and very good breakfast. Espresso machine in room in addition to kettle for tea and nescafe.
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Date of stay: August 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SM_ManagerHotelSwing, Kierownik at Hotel Swing
Responded Aug 30, 2019
Hello sheltonhar, Thank you very much for getting in touch with us to rate your recent visit at Hotel Swing in Kraków. We are happy we lived up to your expectations. Best regards and see you soon. ;)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ricu Stetter - Israel wrote a review Aug 2019
Tel Aviv, Israel144 contributions73 helpful votes
Simple but spacious and clean rooms. In the air-conditioned room, mini bar and coffee / tea corner. In general (outside reception) the staff does not speak English. Good breakfast. In the immediate vicinity of the hotel shopping center
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Date of stay: July 2019
Location
Cleanliness
Service
Trip type: Traveled with friends
Room Tip: Pleasant hotel at a reasonable price for those who are interested in the water park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SM_ManagerHotelSwing, Kierownik sprzedaży at Hotel Swing
Responded Nov 21, 2019
Dear sricu1, Thank you for getting in touch with us to rate your visit at Hotel Swing. We are happy to hear you highlighted our clean rooms, good breakfast, closeness to Water Park and Shopping Center. we are constantly working to prevent any imperfections. All best! ;)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juleigh B wrote a review Jul 2019
28 contributions43 helpful votes
It was so nice to again find a hotel with air conditioning. Europe is in the heat wave so having this was a huge bonus. There was a small fridge in the room and the beds were very comfortable with a good quality linen. The only negative is it was quite a bit out from the city centre. There are two large shopping malls within walking distance and if you fancy a swim there is a large water park next door. I recommend this hotel
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Date of stay: July 2019
Rooms
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotelswing, Kierownik ds. gości at Hotel Swing
Responded May 4, 2020
Dear Juleigh, Thank you for your feedback. We try to maintain comfort in all areas of the hotel, hence we know that air conditioning is necessary :) Thank you for the recommendation. We hope you had the opportunity to use the Water Park, which is a few steps away, and the area was friendly. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$52 - $74 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
148
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HOTEL SWING $50 ($̶7̶5̶) - Prices & Reviews - Krakow, Poland

Frequently Asked Questions about Hotel Swing
Which popular attractions are close to Hotel Swing?
Nearby attractions include Park Wodny (0.09 miles), Centrum Serenada (0.3 miles), and Korpo (0.4 miles).
What are some of the property amenities at Hotel Swing?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Swing?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Swing?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Swing?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Swing?
Conveniently located restaurants include OGGI Urban Bistro, Restauracja LUCA, and Friends Caffee.
Are there opportunities to exercise at Hotel Swing?
Yes, guests have access to a sauna and locker rooms available in the fitness center during their stay.
Does Hotel Swing have airport transportation?
Yes, Hotel Swing offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Swing?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Swing?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Swing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.