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ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
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Traveler (190)
Room & Suite (679)
Dining (9)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Suites Old Town
Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 318 in Krakow
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.8
Travelers' Choice
Crystal Suites are fully equipped, intimate, independent, bijou apartments with central location and modern facilities. Our flats combine elegant, luxurious, bright interiors and individually commissioned furnishings, fabrics and artwork with modern elegance, comfort and traditional fin-de-siècle period detail. We welcome all those visitors to Krakow who want to experience the special old world charm and ambiance for which the city of Cracow is justifiably famous. Aparthotels and Apartments are a spacious alternative for hotel rooms. Staying in Apartments gives you more freedom, privacy and independence and is a perfect starting point for exploration and experiencing the city of Krakow from the point of view of a citizen.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Patio
Walking tours
Children's television networks
Highchairs available
Airport transportation
Street parking
Wifi
Complimentary tea
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Umbrella
24-hour check-in
Clothes dryer
Washing machine
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Room features
Desk
Seating area
Wardrobe / closet
Bottled water
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Charming
Languages Spoken
English, Polish

Location

Full view
100Great for walkers
Grade: 100 out of 100
129Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
928Reviews13Q+A100Room tips
Traveler rating
  • 779
  • 130
  • 14
  • 5
  • 0
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
visitme760 wrote a review Apr 2022
Warsaw, Poland21 contributions34 helpful votes
Great location in the quiet street in the city center, tram station and food shops nearby. Comfortable apartments, fully equipped kitchen, friendly and helpful staff. Would recommend to anyone visiting Cracow.
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Date of stay: April 2022Trip type: Traveled
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 4 weeks ago
Dear Guest, thank you for your kind review. I'm glad that you found our apartments comfortable and staff helpful. It really means a lot to me to read that. I hope you'll stay with us again in the future. Kind regards, Anna Czerni, manager
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Kirsten B wrote a review Feb 2022
Manchester, United Kingdom16 contributions11 helpful votes
We were moved to the Crystal suite apartments a couple of days before we were due to arrive, due to the one we had booked having a breakdown. Prior to arriving, Anna was messaging me all the details and was super helpful! She even decorated the apartment for my fiancé's 30th with balloons for a small fee! Anna was super welcoming and helpful throughout our stay, always contactable by text. Anna also let us have a late check out of 3pm free of charge which we greatly appreciated :). The apartment we had was 2 floors for 4 of us with 2 bedrooms, 2 bathrooms, living area and fully equipped kitchen. The apartment was very clean and with traditional decor which we loved! The location is perfect with a short walk to the square and other sites such as the castle and schindlers museum being about a 30 minute walk. We also used uber a few times which was really cheap. We loved our stay in Krakow and would 100% return to stay here :).
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Date of stay: February 2022Trip type: Traveled
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Feb 22, 2022
Dear Kirsten, thank you so much for your lovely and detailed review. I'm very happy that you enjoyed your stay with us. Thank you for nice comments, I'm glad that I was able to make your stay memorable! I hope to welcome you again in Crystal Suites in the future. Kind regards, Anna Czerni, manager
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Themedz wrote a review Nov 2021
Llandudno, United Kingdom75 contributions41 helpful votes
This was our second visit to Krakow and our second stay at Crystal Suites Old Town. We chose this accommodation because it is very comfortable and stylish, well appointed, extremely central and convenient for shops, bars and restaurants. The staff are very friendly and helpful; nothing is too much trouble. The apartment is within walking distance of the train and bus stations and the old town. The management will arrange transportation to and from the airport if required.
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Date of stay: November 2021
Value
Rooms
Service
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Dec 8, 2021
Dear Colin, thank you very much for your lovely review, it means a lot. It was really nice to welcome you back in our apartments. I'm glad that you enjoyed your stay this time as well and I hope to see you again in the future. All the best, Anna Czerni, manager
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Shereene P wrote a review Nov 2021
Wrexham, United Kingdom8 contributions
Our dates had been moved a few times because of covid but Anna on reception was extremely helpful in every way. She organised taxi to and from hotel and trips also. Nothing was too much trouble for her. The hotel is beautiful. It is spotlessly clean and warm and inviting. Had a wonderful 2nd visit and will certainly be returning again. A lovely 10 min walk into the main square. A shop 2 mins away for any supplies you might need. Beautiful hotel. Beautiful people and beautiful country. Thank you crystal suites and thank you Anna.
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Date of stay: November 2021Trip type: Traveled
Room Tip: If you would like supplies before you go the hotel will organise that for you too.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 17, 2021
Dear Shereene, thank you so much for your lovely review and shout out. It was a real pleasure to host you again. I'm so glad that you enjoyed your stay with us and everything that Krakow has to offer. I look forward to your next visit! All the best, Anna Czerni, manager
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danicapainter08 wrote a review Nov 2021
Norfolk, United Kingdom5 contributions3 helpful votes
The apartment was very clean and spacious - great value for money. Anna was very polite and couldn't be more accomodating. The location was brilliant, just a short walk to the town centre and close to tram and bus stops. Highly recommend!
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Date of stay: November 2021Trip type: Traveled
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 17, 2021
Dear Danica, thank you very much for your review and high grade. I'm so happy that you enjoyed your stay with us and Krakow overall. I hope that you'll be back someday! Best regards, Anna Czerni, manager
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Marjan wrote a review Nov 2021
2 contributions
The apartment was perfect! well equipped and the host, Anna, is a very friendly lady. The day we arrived she informed us in detail on what to see, what to do and where to eat out. She also fixed a taxi for us and helped us out when I lost my ID. Thanks for your hospitality, Anna!
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Date of stay: November 2021
Rooms
Location
Service
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 17, 2021
Dear Marjan, thank you very much for your kind review and high grade. I'm really happy that you enjoyed your stay with us. I'm glad that I was able to make you feel welcome and looked after. I hope that you'll be back in the future! All the best, Anna Czerni, manager
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Catherine V wrote a review Oct 2021
65 contributions43 helpful votes
The apartments are in a beautiful building dating from 1905. Tastefully and respectfully renovated and decorated to provide apartments with everything the modern visitor can want. The street is quiet and feels residential and provides tranquility from the busy central square a short distance away. Trams are a short walk away and there are a number of shops too. My apartment was spacious, comfortable and clean and I felt as if I was the first person to stay there. It was a real delight and a joy to return to after a busy day in the town.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: The building has a lift as well as the beautiful sweeping staircase.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Oct 26, 2021
Dear Catherine, thank you very much for your lovely review and high grade. It really means a lot. I'm very happy that you enjoyed your apartment and our location so much. I hope that I'll have a pleasure of hosting you again in the future. Kind regards, Anna Czerni, manager
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Kirk B wrote a review Aug 2021
Velburg, Germany1 contribution1 helpful vote
Stayed for a short family trip to Krakow and was instantly blown away by the the experience. Our receptionist reached out prior to our arrival to ensure she was available for our arrival check in was smooth and the suite was able to facilitate my family of 5 and then some wish i had more than 5 stars to give this hotel
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Date of stay: August 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Aug 9, 2021
Dear Kirk, thank you so much for your lovely review. It really means a lot to me that you enjoyed your experience at Crystal Suites so much! I do hope that I'll have a pleasure to host you and your family someday in the future. All the best, Anna Czerni, manager
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Marek M wrote a review Aug 2021
3 contributions2 helpful votes
Last week we spent 3 nights in 2 floors apartment and definitely we’d like to stay at Cristal Suites during our next visit in Krakow. Place is ideally located to see Old Town (just 10-minute walk from Main Square/Wawel Castle). A lot of nice cafes, restaurants and grocery stores in vicinity. Streei itself is very quiet and safe with a couple of parking lots nearby. Rooms are stylish and equipped with everything needed. Staff were not only professional, but very welcoming and helpful. Absolutely recommended!
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Date of stay: July 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Aug 9, 2021
Dear Sir, thank you so much for your kind review, I'm so glad that you enjoyed your stay and found our apartments comfortable and welcoming. Your high grade is very much appreciated! I hope that I'll have a pleasure of hosting you again in the future. All the best, Anna Czerni, manager
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twohotfeet wrote a review Feb 2021
CA10 contributions2 helpful votes
I stayed at Crystal Suites at Ul. Kochanowskiego 6, apartment 6, for just under a week. The hostess was super nice, prior to my arrival volunteered to do some grocery shopping, and was very accommodating to all my needs. The apartment had everything I needed, pleasant living room, well appointed kitchenette, comfortable queen bed, large bathroom. It was all very nicely decorated - I specially like the old chandeliers and wall lights, and very clean. Location is fantastic, 10min walk to city center on a quiet dead-end street, with a couple of health-food shops behind a corner, and the building itself (probably XIX century) is quite beautiful, with a lift so no need to carry suitcases upstairs. Highly recommended.
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: This is a dead-end quiet street, and I expect all rooms are equally quiet.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Feb 18, 2021
Dear Guest, thank you very much for this detailed and enthusiastic review - it really means a lot, especially during this difficult times for hospitality industry. I'm very glad that you enjoyed your stay with us and I do hope that we'll have pleasure to welcome you again in Crystal Suites. Kind regards, Anna Czerni, manager
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PRICE RANGE
$76 - $108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
10
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Frequently Asked Questions about Crystal Suites Old Town
Which popular attractions are close to Crystal Suites Old Town?
Nearby attractions include Cosmic Games Pub (0.09 miles), C.K. Browar (0.3 miles), and Let Me Out (0.1 miles).
What are some of the property amenities at Crystal Suites Old Town?
Some of the more popular amenities offered include free wifi, airport transportation, and facilities for disabled guests.
Which room amenities are available at Crystal Suites Old Town?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Suites Old Town?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Crystal Suites Old Town?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crystal Suites Old Town?
Conveniently located restaurants include Zielona Kuchnia, Meat & Go, and Veganic Restauracja.
Does Crystal Suites Old Town have airport transportation?
Yes, Crystal Suites Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crystal Suites Old Town located near the city center?
Yes, it is 0.4 miles away from the center of Krakow.
Are any cleaning services offered at Crystal Suites Old Town?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Crystal Suites Old Town?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crystal Suites Old Town?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), Wawel Cathedral (0.9 miles), and Church of St. Peter and St. Paul (0.8 miles).