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Crystal Suites Old Town

ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
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Traveler (208)
Room & Suite (679)
Dining (9)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 10 apartment hotels in Krakow
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.8
Crystal Suites are fully equipped, intimate, independent, bijou apartments with central location and modern facilities. Our flats combine elegant, luxurious, bright interiors and individually commissioned furnishings, fabrics and artwork with modern elegance, comfort and traditional fin-de-siècle period detail. We welcome all those visitors to Krakow who want to experience the special old world charm and ambiance for which the city of Cracow is justifiably famous. Aparthotels and Apartments are a spacious alternative for hotel rooms. Staying in Apartments gives you more freedom, privacy and independence and is a perfect starting point for exploration and experiencing the city of Krakow from the point of view of a citizen.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Patio
Walking tours
Children's television networks
Highchairs available
Airport transportation
Street parking
Wifi
Complimentary tea
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Umbrella
24-hour check-in
Clothes dryer
Washing machine
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Room features
Desk
Seating area
Wardrobe / closet
Bottled water
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Mid-range
Languages Spoken
English, Polish

Location

ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
Name/address in local language
Crystal Suites Old Town
956Reviews13Q+A100Room tips
Traveler rating
  • 799
  • 138
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  • 5
  • 0
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Matt Lindley wrote a review Dec 2023
Motherwell, United Kingdom1 contribution
My first time in Kraków and couldn't have asked for a better place to stay. An easy 5-10 min walk to the Old Town, we had a top floor apartment. We were met by Anna, the manger, who gave us a quick show around. The apartment had everything we could possibly need, comfy bed, nice wee living area, huge bathroom with a power shower, kitchen with everything we could need (including a Nespresso). My partner had been there a number of times, and we were given a "welcome back" bottle of wine, which was a really nice, personal touch. Anna was completely faultless. My partner had been conversing back and forth via email with her to organise trips etc and nothing was too much bother. She organised personal transfers to and from the airport and a group guided tour of both The Salt Mines and Auschwitz. All are added extras but the benefits of this far outweighs the cost. Additionally, our flight was changed by the airline, to which Anna amended our booking, at no extra cost, and changed all the transfers etc. Honestly, I cannot speak highly enough of the customer service element we received from Anna. The apartment location was close enough to the Old Town to lazily saunter in easily. Close to a local supermarket and with throwing distance to a bunch of eateries. Even in -11 temps and ankle high snow, it didn't feel an effort to walk to the Old Town. Without doubt, when I inevitably go back to Kraków, I'll be staying at Crystal Suites again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Jan 7, 2024
Dear Matt, wow, thank you so, so much for your kind review. It really warms my heart to see that you enjoyed your stay so much and that I was able to make you feel comfortable and taken care of. It's always my goal to make our guests feel welcome, so to see that I succeded is the greatest reward. Thank you again and I look forward to host you again! Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trevor M wrote a review Dec 2023
Kinsealy, Ireland5 contributions3 helpful votes
Lovely large apartment with excellent services including great climate control and utilities. Walking distance to town square. Excellent communication from Manager who can arrange private transfer if required.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Jan 7, 2024
Dear Trevor, thank you very much for your review - I'm happy that you enjoyed your apartment and service provided! I look forward to host you again later this year. Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank N wrote a review Nov 2023
Veldhoven, The Netherlands9 contributions6 helpful votes
We're looking for a nice place to stay in the center of Krakow; after some research we chose for the Crystal Suites Old Town. We stayed in the room 0 on the ground floor. Please contact with the keeper giving us a friendly and warm welcome and explanation of the facilities. She also provided an overview for the best places to eat and drink. The room was cosy and the fulfilling all our needs. We also we pleasantly surprised of the breakfast, Served in a small cafe just few minutes walk. Perfect! Finally on the last day, we could leave the luggage in the room till departure. Hope to come back soon!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Book your tour to Auswitch in advance ! and take the time to visit the old center of Krakaw
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 20, 2023
Dear Frank, thank you very much for your warm feedback, I'm so happy that you have enjoyed your city break with us. I hope to host you again in the future! Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Polincounty wrote a review Oct 2023
Jaffa, Israel10 contributions7 helpful votes
I reserved this place for my friends while visiting Krakow and Oswiecim. Apartament was very clean spacious and well equiped. Location was ideal for us. Everything was as It should be, well done to everyone.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 6, 2023
Dear Guest, thank you for your review - I'm happy that you enjoyed your stay in our apartments - I hope you'll be back in the future! Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nick D wrote a review Oct 2023
8 contributions3 helpful votes
we really enjoyed this apartment. It was clean, spacious, easy to find and a great location. The beds were very comfortable and linens were fresh and crisp. It was great to have laundry facility in the apartment. The kitchen was well equipped. The staff were very helpful and breakfast around the corner at a local cafe was generous and delicious. We would recommend and would stay here again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Oct 27, 2023
Dear Guest, thank you very much for your kind feedback - means a lot to us. I'm happy to see that you've enjoyed your stay and I hope you'll be back someday in the future! Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alain R wrote a review Oct 2023
L'Alpe d'Huez, France2 contributions
Everything was perfect, the standing of the apartment, the size for 5 people, the location. The breakfast, in a very close cafe, was perfect with lots of choices. We enjoyed the exchanges with the manager and the organization of the various transfers (airport, museums...).
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Oct 27, 2023
Dear Guest, thank you very much for your kind feedback - means a lot to me. I'm happy that you've enjoyed your apartment and service provided and I hope you'll be back someday in the future! Kind regards, Anna Czerni, manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philipp M wrote a review Sep 2023
2 contributions
The apartment is located just outside of the old town city center with the town square, castle and the Jewish quarter easily reachable by walking through the parks surrounding the city. The apartment was cozy and clean with a nice little balcony, perfect to wind down away from the busy streets. The staff was super helpful with any questions I had.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Oct 5, 2023
Dear Philipp, thank you very much for your feedback, it's really appreciated! I'm happy to see that you've enjoyed your stay with us. I hope to host you again in the future. Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dandidi wrote a review Sep 2023
Dumfries, United Kingdom10 contributions6 helpful votes
Booked this place for my friends while visiting Poland. Apartament was Fresh, clean and well maintained. Location was excellent and walking distance to interesting places. I would recommend to everyone visiting Krakow
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Sep 19, 2023
Dear Dandidi, thank you very much for your kind feedback, I'm happy that you enjoyed your stay in Crystal Suites. I hope to host you or your friends again in the future! Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pavel C wrote a review Aug 2023
1 contribution
Very nice and clean apartment in perfect location - nicely quiet and still in walking distance to the city center. Communication with host was also perfect. This apartment can just recommend for 100%.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Sep 19, 2023
Dear Pavel, thank you very much for your kind feedback. I'm very happy to see that you enjoyed your stay in our apartments. I hope to have pleasure of hosting you again in the future! Kind regards, Anna Czerni, manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie M wrote a review Jul 2023
1 contribution
What a wonderful place this is. We were at the end of a 5 week Europe holiday and this was our final stay. We were all tired from living out of a suitcase and starting to lose our holiday sparkle. It is centrally located , clean and tidy with all the amenities and space you could want. The manager Anna was an absolute Gem. From first contact before we even got there she reached out and organised transfers to/from the airport and essential arrival information. She treated my family and I just like we were part of her family. From the greeting when we first got there where she explained everything we needed to know, to writing out instructions on how to get to places to visit ( including tram numbers) and places to eat. Anna was there to organise any detail of our holiday that we required. We loved Krackow, but Anna and Crystal Suites added that extra wow factor. We all want to go back. Thanks for making our holiday so special.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Aug 8, 2023
Dear Marie, thank you so much for your feedback, it means so much to me. I'm very happy that you enjoyed your stay with us. I can only imagine how hectic it must have been to travel constantly for 5 weeks, so I'm happy that you were able to relax a bit in our suites. It was a pleasure to host you and I hope I'll see you again someday. Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$91 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
10
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CRYSTAL SUITES OLD TOWN - Prices & Apartment Hotel Reviews (Krakow, Poland)

Frequently Asked Questions about Crystal Suites Old Town
Which popular attractions are close to Crystal Suites Old Town?
Nearby attractions include Cosmic Games Pub (0.09 miles), Cosmic Minigolf Pub (0.09 miles), and Be Happy Museum (0.3 miles).
What are some of the property amenities at Crystal Suites Old Town?
Some of the more popular amenities offered include free wifi, airport transportation, and facilities for disabled guests.
Which room amenities are available at Crystal Suites Old Town?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Suites Old Town?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Crystal Suites Old Town?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crystal Suites Old Town?
Conveniently located restaurants include Ristorante Santa Caterina, Veganic Restauracja, and Bar Smak.
Does Crystal Suites Old Town have airport transportation?
Yes, Crystal Suites Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crystal Suites Old Town located near the city center?
Yes, it is 0.4 miles away from the center of Krakow.
Are any cleaning services offered at Crystal Suites Old Town?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Crystal Suites Old Town?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crystal Suites Old Town?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), KrakowResor (4.2 miles), and Wawel Cathedral (0.9 miles).