Crystal Suites Old Town

Crystal Suites Old Town

Traveler (208)
Luxurious Penthouse - Living room
Room & Suite (679)
Aamukahvipaikka
Dining (9)

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About

5.0
#1 of 10 apartment hotels in Krakow
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.8
Crystal Suites are fully equipped, intimate, independent, bijou apartments with central location and modern facilities. Our flats combine elegant, luxurious, bright interiors and individually commissioned furnishings, fabrics and artwork with modern elegance, comfort and traditional fin-de-siècle period detail. We welcome all those visitors to Krakow who want to experience the special old world charm and ambiance for which the city of Cracow is justifiably famous. Aparthotels and Apartments are a spacious alternative for hotel rooms. Staying in Apartments gives you more freedom, privacy and independence and is a perfect starting point for exploration and experiencing the city of Krakow from the point of view of a citizen.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Patio
Walking tours
Children's television networks
Highchairs available
Airport transportation
Street parking
Wifi
Complimentary tea
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Umbrella
24-hour check-in
Clothes dryer
Washing machine
Room features
Desk
Seating area
Wardrobe / closet
Bottled water
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Residential Neighborhood
Quaint
Languages Spoken
English, Polish

Location

ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
J. Paul II Balice Intl Airport
Pyrzowice Airport
47.2 mi
See all flights
959Reviews13Q+A100Room tips
Traveler rating
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Detailed Reviews
Maps736575 wrote a review Jun 2020
2 contributions
5.0 of 5 bubbles
We have stayed at various apartments at Crystal Suites many times over the years.
The hospitality of the managers Anna and Krzysztof is exceptional and very professional. They will go above and beyond to make your stay the most enjoyable and memorable. Every time we arrive we are greeted very warmly and kindly by them. They make us fee like we are coming home.
The entire staff is very friendly, helpful, accommodating and available whenever you need them.
The place is very safe, secure and comfortable. The units are spacious, exceptionally clean with a very well equipped kitchens and all other supplies you may need. The Crystal Suites are located on a quiet street yet within easy walking distance to the Main Square , Wawel Castle and other attractions.
There is an easy access to the near by grocery stores and restaurants.
Our favorite Krupnicza Street, 3 minutes away with great health food stores, and
Sissi Organic Bistro. We also would like to recommend a restaurant Zielona Kuchnia (Green Kitchen) just around the corner .
A very homely and cozy ambiance makes our every stay at Crystal Suites an enjoyable experience.
We highly recommend the place to anyone who looks for excellent accommodation at the prime location.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CrystalSuitesManager, Kierownik at Crystal Suites Old Town
Responded Jun 12, 2020
Dear Guest, thank you so much for such detailed review. It really means a lot to know that our efforts are noticed and appreciated. I'm very glad that you enjoy our apartments so much, it's always a pleasure to host you. We look forward to welcome you again in Crystal Suites! Kind regards, Anna Czerni manager
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twohotfeet wrote a review Feb 2021
CA11 contributions2 helpful votes
5.0 of 5 bubbles
I stayed at Crystal Suites at Ul. Kochanowskiego 6, apartment 6, for just under a week. The hostess was super nice, prior to my arrival volunteered to do some grocery shopping, and was very accommodating to all my needs. The apartment had everything I needed, pleasant living room, well appointed kitchenette, comfortable queen bed, large bathroom. It was all very nicely decorated - I specially like the old chandeliers and wall lights, and very clean. Location is fantastic, 10min walk to city center on a quiet dead-end street, with a couple of health-food shops behind a corner, and the building itself (probably XIX century) is quite beautiful, with a lift so no need to carry suitcases upstairs. Highly recommended.
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Date of stay: February 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: This is a dead-end quiet street, and I expect all rooms are equally quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Feb 18, 2021
Dear Guest, thank you very much for this detailed and enthusiastic review - it really means a lot, especially during this difficult times for hospitality industry. I'm very glad that you enjoyed your stay with us and I do hope that we'll have pleasure to welcome you again in Crystal Suites. Kind regards, Anna Czerni, manager
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Dan wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
Apartment was perfect, renovated, clean, warm, large, elevator, authentic decor, and very intelligent staff. Located in a trendy old town part of Krakow, surrounded by cafes and nice restaurants without all the typical tourists. This place is perfect for families in a perfect location or anyone else who is tired of sleeping in a hotel room box. We will definitely stay again in the Crystal Suites
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CrystalSuitesManager, Kierownik at Crystal Suites Old Town
Responded Mar 23, 2020
Dear Guest, thank you very much for your kind review, I really appreciate it. I do hope that you'll stay with us again if you decide to come back to Krakow. In the meantime, stay safe and healthy! Kind regards, Anna Czerni, manager
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Themedz wrote a review Nov 2021
Llandudno, United Kingdom75 contributions42 helpful votes
5.0 of 5 bubbles
This was our second visit to Krakow and our second stay at Crystal Suites Old Town. We chose this accommodation because it is very comfortable and stylish, well appointed, extremely central and convenient for shops, bars and restaurants. The staff are very friendly and helpful; nothing is too much trouble.

The apartment is within walking distance of the train and bus stations and the old town. The management will arrange transportation to and from the airport if required.
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Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Dec 8, 2021
Dear Colin, thank you very much for your lovely review, it means a lot. It was really nice to welcome you back in our apartments. I'm glad that you enjoyed your stay this time as well and I hope to see you again in the future. All the best, Anna Czerni, manager
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Anna G wrote a review May 2023
2 contributions
+1
5.0 of 5 bubbles
What a wonderful place to stay! The apartments we stayed in with another couple we're spacious and spotlessly clean. Our friend required a wheelchair, which Anna who worked there got for us. Anna organise all our transfers and booked all our excursions, nothing was too much for her, she was so kind, helpful and professional. The apartments had every comfort you could ever want for a perfect stay. The coffee was great, the beds and fluffy pillows extremely comfortable, bed linen and towels white as the snow. Breakfast was huge, with many delicious choises, I really couldn't fault it. We will be going again to visit beautiful historical Kraków and we will only ever go to Crystal Suites Apartments! Thank you so very much Anna and everyone who made our stay just PERFECT! - Richard and Anna - Tony and Carmela
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Jun 5, 2023
Dear Anna, thank you so very much for your kind, enthusiastic feedback. It means so much to me, as I always try my best to make our guests comfortable and welcome. Thank you from the bottom of my heart, it's so nice to know that you enjoyed your stay with us. I look forward to welcome you again in our suites - hopefully very soon. All the best, Anna Czerni, manager
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Vards wrote a review Oct 2022
Southampton, United Kingdom270 contributions136 helpful votes
+1
5.0 of 5 bubbles
This is our fifth time staying at The Crystal Suites Old Town. Our first time in the loft apartment (number 16). The suites are in a fantastic location with an easy stroll into the main square or to other locations around the city. Supermarket 100 yards away which now also is a parking spot for motorised scooters!
The loft apartment had a separate bedroom ( no photo) along with kitchen, lounge, study and massive bathroom. Fridge, freezer, microwave, cooker, hob, dishwasher, washing machine all within the apartment. Apartment is really quirky with views front and back.
TV in lounge (sky news channel 713 on satellite box). DVD player and big TV although we didn’t use much as we were out and about mostly.
Another great stay with the staff who will do everything they can to ensure you have a great stay.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 8, 2022
Dear Simon, thank you so much for your wonderful review. It really means a lot when guests keep coming back to us over the years. I look forward to host you again in the future, you'll be most welcome in Crystal Suites. Kind regards, Anna Czerni, manager
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Kirsten B wrote a review Feb 2022
Manchester, United Kingdom16 contributions11 helpful votes
5.0 of 5 bubbles
We were moved to the Crystal suite apartments a couple of days before we were due to arrive, due to the one we had booked having a breakdown. Prior to arriving, Anna was messaging me all the details and was super helpful! She even decorated the apartment for my fiancé's 30th with balloons for a small fee! Anna was super welcoming and helpful throughout our stay, always contactable by text. Anna also let us have a late check out of 3pm free of charge which we greatly appreciated :).
The apartment we had was 2 floors for 4 of us with 2 bedrooms, 2 bathrooms, living area and fully equipped kitchen. The apartment was very clean and with traditional decor which we loved! The location is perfect with a short walk to the square and other sites such as the castle and schindlers museum being about a 30 minute walk. We also used uber a few times which was really cheap. We loved our stay in Krakow and would 100% return to stay here :).
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Feb 22, 2022
Dear Kirsten, thank you so much for your lovely and detailed review. I'm very happy that you enjoyed your stay with us. Thank you for nice comments, I'm glad that I was able to make your stay memorable! I hope to welcome you again in Crystal Suites in the future. Kind regards, Anna Czerni, manager
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Marie M wrote a review Jul 2023
1 contribution
5.0 of 5 bubbles
What a wonderful place this is. We were at the end of a 5 week Europe holiday and this was our final stay. We were all tired from living out of a suitcase and starting to lose our holiday sparkle. It is centrally located , clean and tidy with all the amenities and space you could want. The manager Anna was an absolute Gem. From first contact before we even got there she reached out and organised transfers to/from the airport and essential arrival information. She treated my family and I just like we were part of her family. From the greeting when we first got there where she explained everything we needed to know, to writing out instructions on how to get to places to visit ( including tram numbers) and places to eat. Anna was there to organise any detail of our holiday that we required. We loved Krackow, but Anna and Crystal Suites added that extra wow factor. We all want to go back. Thanks for making our holiday so special.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Aug 8, 2023
Dear Marie, thank you so much for your feedback, it means so much to me. I'm very happy that you enjoyed your stay with us. I can only imagine how hectic it must have been to travel constantly for 5 weeks, so I'm happy that you were able to relax a bit in our suites. It was a pleasure to host you and I hope I'll see you again someday. Kind regards, Anna Czerni, manager
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Catherine V wrote a review Oct 2021
74 contributions48 helpful votes
5.0 of 5 bubbles
The apartments are in a beautiful building dating from 1905. Tastefully and respectfully renovated and decorated to provide apartments with everything the modern visitor can want. The street is quiet and feels residential and provides tranquility from the busy central square a short distance away. Trams are a short walk away and there are a number of shops too. My apartment was spacious, comfortable and clean and I felt as if I was the first person to stay there. It was a real delight and a joy to return to after a busy day in the town.
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The building has a lift as well as the beautiful sweeping staircase.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Oct 26, 2021
Dear Catherine, thank you very much for your lovely review and high grade. It really means a lot. I'm very happy that you enjoyed your apartment and our location so much. I hope that I'll have a pleasure of hosting you again in the future. Kind regards, Anna Czerni, manager
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Yaroslava H wrote a review Sep 2022
Lviv, Ukraine1 contribution
5.0 of 5 bubbles
We stayed in the apartments twice in 2022, for over than 2 months in total. The location is perfect, quiet place in the city center, restaurants, food shops, tram stations nearby, old city center and parks Krakowski and Jordan with great playgrounds are in walking distance. Our apartment was spacious and comfortable, fully equipped kitchen had everything we needed, 2 working desks were great for remote work. Air conditioning worked perfectly. Friendly and helpful staff, we were provided with useful information regarding Krakow, had early check in twice, and late check out free of charge. Would gladly stay again.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Sep 8, 2022
Dear Yaroslava, thank you very much for your kind review. It was a pleasure to host you and your family in our apartments. I'm really happy to see that you enjoyed your stay with us and felt comfortable and welcome. I hope that our paths will cross again in the future! All the best, Anna Czerni, mnager
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romduff . asked a question Mar 2019
Dublin, Ireland3 contributions2 helpful votes
what is the best way to get from krakow airport to crystal suites old town......
Answer from Esa H
Kouvola, Finland29 contributions26 helpful votes
Taxi is the easiest. We booked it from Crystal Suites before arrival. Cost about 22€ for three persons. Paid with local currency, if I remember correctly. ATM at airport arrival hall, poor exchange ratio but easy.
Answer from Serenpiditously
Wigan, United Kingdom103 contributions114 helpful votes
Board in main railway station at Dworzek Głowny Tunnel tram stop, one stop to Rondo Mogilskie then a 4 or 14 team to Batorego. It's then a 3 min walk down Michalowskiego to Crystal Suites Old Town.
Mark E asked a question Jul 2016
Liverpool, United Kingdom308 contributions2 helpful votes
Hi are there bars near
Answer from Maria B
7 contributions5 helpful votes
Very!
738sss asked a question Jun 2016
Newark, New Jersey3 contributions
Is it air conditioned and is there any breakfast?
Answer from Anna Czerni
Krakow, Poland
Hello, If you are reffering to Crystal Suites Old Town, we don't have air condition here unfortunately, but we do provide fans for our guest. As for breakfasts, it is served in Cupcakre Corner Bakery and consist of combo: cupcake/muffun/bagel with cream cheese and drink of your choice (tea/coffee/juice etc.). This breakfasts cost 25 PLN per person. There are also some bakeries and bistros nearby which we can recommend for breakfasts if this option doesn't suit you. Kind regards, Anna Czerni
Mia C asked a question Mar 2016
Clairton, Pennsylvania306 contributions70 helpful votes
Hello! How far is the train from this hotel ? Thanks !
Answer from debsuj
Nottingham, United Kingdom18 contributions10 helpful votes
The main railway station is about 15-20 mins walk from the apartment
Frank N wrote a tip Nov 2023
Veldhoven, The Netherlands9 contributions6 helpful votes
5.0 of 5 bubbles
"Book your tour to Auswitch in advance ! and take the time to visit the old center of Krakaw"
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Mobile02024988870 wrote a tip Mar 2023
1 contribution
5.0 of 5 bubbles
"Good walking shoes when doing the sights. "
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Shereene P wrote a tip Nov 2021
Wrexham, United Kingdom45 contributions1 helpful vote
5.0 of 5 bubbles
"If you would like supplies before you go the hotel will organise that for you too."
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Catherine V wrote a tip Oct 2021
74 contributions48 helpful votes
5.0 of 5 bubbles
"The building has a lift as well as the beautiful sweeping staircase."
Read full review
twohotfeet wrote a tip Feb 2021
CA11 contributions2 helpful votes
5.0 of 5 bubbles
"This is a dead-end quiet street, and I expect all rooms are equally quiet."
Read full review
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PRICE RANGE
$103 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
10
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Crystal Suites Old Town - Updated 2024

Frequently Asked Questions about Crystal Suites Old Town
Which popular attractions are close to Crystal Suites Old Town?
Nearby attractions include Cosmic Games Pub (0.09 miles), Cosmic Minigolf Pub (0.09 miles), and C.K. Browar (0.3 miles).
What are some of the property amenities at Crystal Suites Old Town?
Some of the more popular amenities offered include free wifi, airport transportation, and facilities for disabled guests.
Which room amenities are available at Crystal Suites Old Town?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Suites Old Town?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Crystal Suites Old Town?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crystal Suites Old Town?
Conveniently located restaurants include Ristorante Santa Caterina, Vegan Af Ramen, and Veganic Restauracja.
Does Crystal Suites Old Town have airport transportation?
Yes, Crystal Suites Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crystal Suites Old Town located near the city center?
Yes, it is 0.4 miles away from the center of Krakow.
Are any cleaning services offered at Crystal Suites Old Town?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Crystal Suites Old Town?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crystal Suites Old Town?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), KrakowResor (4.2 miles), and Wawel Cathedral (0.9 miles).
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