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ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (195)
Room & Suite (679)
Dining (9)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 318 hotels in Krakow
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.8
Travelers' Choice
Crystal Suites are fully equipped, intimate, independent, bijou apartments with central location and modern facilities. Our flats combine elegant, luxurious, bright interiors and individually commissioned furnishings, fabrics and artwork with modern elegance, comfort and traditional fin-de-siècle period detail. We welcome all those visitors to Krakow who want to experience the special old world charm and ambiance for which the city of Cracow is justifiably famous. Aparthotels and Apartments are a spacious alternative for hotel rooms. Staying in Apartments gives you more freedom, privacy and independence and is a perfect starting point for exploration and experiencing the city of Krakow from the point of view of a citizen.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Patio
Walking tours
Children's television networks
Highchairs available
Airport transportation
Street parking
Wifi
Complimentary tea
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Umbrella
24-hour check-in
Clothes dryer
Washing machine
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Room features
Desk
Seating area
Wardrobe / closet
Bottled water
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Charming
Languages Spoken
English, Polish

Location

Full view
100Great for walkers
Grade: 100 out of 100
129Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
938Reviews13Q+A100Room tips
Traveler rating
  • 784
  • 135
  • 14
  • 5
  • 0
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
christine J wrote a review Nov 16
I have a long stay of 6 months at Crystal Suites Old Town and I could not have found a better place to stay. The apartment was so comfortable and the entire building clean and well managed. Communications with Anna were first class and when I caught Covid and was confined to the apartment for 10 days she was supportive and caring. I really cannot recommend highly enough for a short or long term stay.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 1 week ago
Dear Christine, thank you so much for your lovely feedback. It was a real pleasure to host you during your stay in Krakow. I'm very glad to see that you enjoyed your apartment and service provided. I hope we'll see you back in the Crystal Suites in the future! Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly R wrote a review Oct 2022
Berlin, Germany3 contributions
Very good location, close to old town. Rooms and building looks like new and is well maintained. Everything is clean and tidy. Ideal place for visiting Kraków and place to work. I would recommend to anyone.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 3 weeks ago
Dear Guest, thank you very much for your kind review, it means a lot. I'm glad that you've enjoyed your stay in Crystal Suites and I hope you'll be back again. Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vards wrote a review Oct 2022
Southampton, United Kingdom255 contributions133 helpful votes
+1
This is our fifth time staying at The Crystal Suites Old Town. Our first time in the loft apartment (number 16). The suites are in a fantastic location with an easy stroll into the main square or to other locations around the city. Supermarket 100 yards away which now also is a parking spot for motorised scooters! The loft apartment had a separate bedroom ( no photo) along with kitchen, lounge, study and massive bathroom. Fridge, freezer, microwave, cooker, hob, dishwasher, washing machine all within the apartment. Apartment is really quirky with views front and back. TV in lounge (sky news channel 713 on satellite box). DVD player and big TV although we didn’t use much as we were out and about mostly. Another great stay with the staff who will do everything they can to ensure you have a great stay.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 3 weeks ago
Dear Simon, thank you so much for your wonderful review. It really means a lot when guests keep coming back to us over the years. I look forward to host you again in the future, you'll be most welcome in Crystal Suites. Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jamielovesfood wrote a review Oct 2022
14 contributions5 helpful votes
Stayed Tues to sat, friendly welcome very informative and helpful. Great large appartment. Clean and well presented. Large shower. Pleasant check in and left contact details in case of issues. Would use again if visiting, location good for Jewish quarter and Schindler's factory...
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 3 weeks ago
Dear Jamie, thank you very much for your kind review, I really appreciate it! I'm glad that you've enjoyed your stay in Crystal Suites and I hope you'll be back! Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yaroslava H wrote a review Sep 2022
Lviv, Ukraine1 contribution
We stayed in the apartments twice in 2022, for over than 2 months in total. The location is perfect, quiet place in the city center, restaurants, food shops, tram stations nearby, old city center and parks Krakowski and Jordan with great playgrounds are in walking distance. Our apartment was spacious and comfortable, fully equipped kitchen had everything we needed, 2 working desks were great for remote work. Air conditioning worked perfectly. Friendly and helpful staff, we were provided with useful information regarding Krakow, had early check in twice, and late check out free of charge. Would gladly stay again.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Sep 8, 2022
Dear Yaroslava, thank you very much for your kind review. It was a pleasure to host you and your family in our apartments. I'm really happy to see that you enjoyed your stay with us and felt comfortable and welcome. I hope that our paths will cross again in the future! All the best, Anna Czerni, mnager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magdalena B wrote a review Aug 2022
London1 contribution
Fantastic beautiful apartments. Perfect for someone who appreciate decor and detailed arranged interiors, lovely vibe of area and mood of artsy Krakow. Highly recommending this place. Service and host on top level as well. Location in old town, 8 min walk to square.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Sep 2, 2022
Dear Magdalena, thank you very much for your kind review. It really means a lot to read such positive feedback. I'm glad that you enjoyed your stay and appreciated our interiors. I hope that we'll have pleasure of hosting you again in the future. Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dandidi wrote a review Jul 2022
Dumfries, United Kingdom6 contributions6 helpful votes
What can I say about this property but wow. Great location, beautiful building, we had 2 apartment booked. Both were fabulous, beautiful decorated, immaculately, extremely friendly & helpful staff. A great based to relax & explore beautiful Krakow. We will definitely be staying here when we return to Krakow.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Jul 27, 2022
Dear Guest, thank you very much for your review, I'm glad that you enjoyed your stay with us. I hope that you'll be back! Kind regards, Anna Czerni, manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dick C wrote a review May 2022
Worcestershire, United Kingdom4 contributions
Apartament is located in the city center, from where is easy acces to all main attractions. Room was very clean, well equipped and comfortable. Staff was excellent, very helpfull and kind. Would recommend this place..
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Jul 27, 2022
Dear Guest, thank you very much for your review, I'm glad that you enjoyed your stay with us. I hope that you'll choose us again in the future! Kind regards, Anna Czerni, manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
visitme760 wrote a review Apr 2022
Warsaw, Poland30 contributions35 helpful votes
Great location in the quiet street in the city center, tram station and food shops nearby. Comfortable apartments, fully equipped kitchen, friendly and helpful staff. Would recommend to anyone visiting Cracow.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Apr 26, 2022
Dear Guest, thank you for your kind review. I'm glad that you found our apartments comfortable and staff helpful. It really means a lot to me to read that. I hope you'll stay with us again in the future. Kind regards, Anna Czerni, manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kirsten B wrote a review Feb 2022
Manchester, United Kingdom16 contributions11 helpful votes
We were moved to the Crystal suite apartments a couple of days before we were due to arrive, due to the one we had booked having a breakdown. Prior to arriving, Anna was messaging me all the details and was super helpful! She even decorated the apartment for my fiancé's 30th with balloons for a small fee! Anna was super welcoming and helpful throughout our stay, always contactable by text. Anna also let us have a late check out of 3pm free of charge which we greatly appreciated :). The apartment we had was 2 floors for 4 of us with 2 bedrooms, 2 bathrooms, living area and fully equipped kitchen. The apartment was very clean and with traditional decor which we loved! The location is perfect with a short walk to the square and other sites such as the castle and schindlers museum being about a 30 minute walk. We also used uber a few times which was really cheap. We loved our stay in Krakow and would 100% return to stay here :).
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Feb 22, 2022
Dear Kirsten, thank you so much for your lovely and detailed review. I'm very happy that you enjoyed your stay with us. Thank you for nice comments, I'm glad that I was able to make your stay memorable! I hope to welcome you again in Crystal Suites in the future. Kind regards, Anna Czerni, manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$70 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
10
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CRYSTAL SUITES OLD TOWN - Updated 2022 Prices & Apartment Hotel Reviews (Krakow, Poland)

Frequently Asked Questions about Crystal Suites Old Town
Which popular attractions are close to Crystal Suites Old Town?
Nearby attractions include Cosmic Games Pub (0.09 miles), Be Happy Museum Kraków (0.3 miles), and C.K. Browar (0.3 miles).
What are some of the property amenities at Crystal Suites Old Town?
Some of the more popular amenities offered include free wifi, airport transportation, and facilities for disabled guests.
Which room amenities are available at Crystal Suites Old Town?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Suites Old Town?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Crystal Suites Old Town?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crystal Suites Old Town?
Conveniently located restaurants include Zielona Kuchnia, Meat & Go, and Bar Smak.
Does Crystal Suites Old Town have airport transportation?
Yes, Crystal Suites Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crystal Suites Old Town located near the city center?
Yes, it is 0.4 miles away from the center of Krakow.
Are any cleaning services offered at Crystal Suites Old Town?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Crystal Suites Old Town?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crystal Suites Old Town?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), Wawel Cathedral (0.9 miles), and Church of St. Peter and St. Paul (0.8 miles).