Crystal Suites Old Town
924 reviews
#5 of 315 Hotels in Krakow
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ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
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Full view
Room & Suite (675)
Dining (9)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Suites Old Town
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 315 hotels in Krakow
Location
Cleanliness
Service
Value
Crystal Suites are fully equipped, intimate, independent, bijou apartments with central location and modern facilities. Our flats combine elegant, luxurious, bright interiors and individually commissioned furnishings, fabrics and artwork with modern elegance, comfort and traditional fin-de-siècle period detail. We welcome all those visitors to Krakow who want to experience the special old world charm and ambiance for which the city of Cracow is justifiably famous. Aparthotels and Apartments are a spacious alternative for hotel rooms. Staying in Apartments gives you more freedom, privacy and independence and is a perfect starting point for exploration and experiencing the city of Krakow from the point of view of a citizen.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary instant cofffee
Patio
Walking tours
Children's television networks
Highchairs available
Airport transportation
Street parking
Wifi
Complimentary tea
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Umbrella
24-hour check-in
Clothes dryer
Washing machine
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Room features
Desk
Seating area
Wardrobe / closet
Bottled water
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Charming
Languages Spoken
English, Polish
Location
Full view
100Great for walkers
Grade: 100 out of 100
129Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
Contact
ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
Name/address in local language
Getting there
Rental CarsSee rental cars from $14/day
924Reviews13Q+A100Room tips
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Popular mentions
This was our second visit to Krakow and our second stay at Crystal Suites Old Town. We chose this accommodation because it is very comfortable and stylish, well appointed, extremely central and convenient for shops, bars and restaurants. The staff are very friendly and helpful; nothing is too much trouble. The apartment is within walking distance of the train and bus stations and the old town. The management will arrange transportation to and from the airport if required.
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Date of stay: November 2021
Value
Rooms
Service
Helpful
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Dec 8, 2021
Dear Colin, thank you very much for your lovely review, it means a lot. It was really nice to welcome you back in our apartments. I'm glad that you enjoyed your stay this time as well and I hope to see you again in the future. All the best, Anna Czerni, manager
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Our dates had been moved a few times because of covid but Anna on reception was extremely helpful in every way. She organised taxi to and from hotel and trips also. Nothing was too much trouble for her. The hotel is beautiful. It is spotlessly clean and warm and inviting. Had a wonderful 2nd visit and will certainly be returning again. A lovely 10 min walk into the main square. A shop 2 mins away for any supplies you might need. Beautiful hotel. Beautiful people and beautiful country. Thank you crystal suites and thank you Anna.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: If you would like supplies before you go the hotel will organise that for you too.
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Helpful
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 17, 2021
Dear Shereene, thank you so much for your lovely review and shout out. It was a real pleasure to host you again. I'm so glad that you enjoyed your stay with us and everything that Krakow has to offer. I look forward to your next visit! All the best, Anna Czerni, manager
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The apartment was very clean and spacious - great value for money. Anna was very polite and couldn't be more accomodating. The location was brilliant, just a short walk to the town centre and close to tram and bus stops. Highly recommend!
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Date of stay: November 2021Trip type: Traveled as a couple
Helpful
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 17, 2021
Dear Danica, thank you very much for your review and high grade. I'm so happy that you enjoyed your stay with us and Krakow overall. I hope that you'll be back someday! Best regards, Anna Czerni, manager
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The apartment was perfect! well equipped and the host, Anna, is a very friendly lady. The day we arrived she informed us in detail on what to see, what to do and where to eat out. She also fixed a taxi for us and helped us out when I lost my ID. Thanks for your hospitality, Anna!
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Date of stay: November 2021
Rooms
Location
Service
Helpful
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Nov 17, 2021
Dear Marjan, thank you very much for your kind review and high grade. I'm really happy that you enjoyed your stay with us. I'm glad that I was able to make you feel welcome and looked after. I hope that you'll be back in the future! All the best, Anna Czerni, manager
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The apartments are in a beautiful building dating from 1905. Tastefully and respectfully renovated and decorated to provide apartments with everything the modern visitor can want. The street is quiet and feels residential and provides tranquility from the busy central square a short distance away. Trams are a short walk away and there are a number of shops too. My apartment was spacious, comfortable and clean and I felt as if I was the first person to stay there. It was a real delight and a joy to return to after a busy day in the town.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: The building has a lift as well as the beautiful sweeping staircase.
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Helpful
Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded Oct 26, 2021
Dear Catherine, thank you very much for your lovely review and high grade. It really means a lot. I'm very happy that you enjoyed your apartment and our location so much. I hope that I'll have a pleasure of hosting you again in the future. Kind regards, Anna Czerni, manager
Read more
PRICE RANGE
$60 - $115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
10
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Claim Your Listing Frequently Asked Questions about Crystal Suites Old Town
Which popular attractions are close to Crystal Suites Old Town?
Nearby attractions include Cosmic Games Pub (0.09 miles), C.K. Browar (0.3 miles), and Let Me Out (0.1 miles).
What are some of the property amenities at Crystal Suites Old Town?
Some of the more popular amenities offered include free wifi, airport transportation, and baggage storage.
Which room amenities are available at Crystal Suites Old Town?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Suites Old Town?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Crystal Suites Old Town?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crystal Suites Old Town?
Conveniently located restaurants include Zielona Kuchnia, Meat & Go, and Veganic Restauracja.
Does Crystal Suites Old Town have airport transportation?
Yes, Crystal Suites Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crystal Suites Old Town located near the city center?
Yes, it is 0.4 miles away from the center of Krakow.
Are any cleaning services offered at Crystal Suites Old Town?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Crystal Suites Old Town?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crystal Suites Old Town?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), Wawel Cathedral (0.9 miles), and Jagiellonian University Museum Collegium Maius (0.4 miles).