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Wyndham Grand Krakow Old Town

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Traveler (571)
Room & Suite (191)
Dining (37)
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About

#14 of 295 hotels in Krakow
Location
5.0
Cleanliness
4.9
Service
4.8
Value
4.7
Travelers' Choice
Hotel Wyndham Grand is an excellent choice for travelers visiting Krakow, offering a boutique environment alongside many helpful amenities designed to enhance your stay. Given the close proximity of popular landmarks, such as St. Mary's Basilica in Krakow (0.2 mi) and Cloth Hall (Sukiennice) (0.2 mi), guests of Hotel Wyndham Grand can easily experience some of Krakow's most well known attractions. As your “home away from home,” the hotel rooms offer a refrigerator, air conditioning, and a minibar, and getting online is easy, with free wifi available. Guests have access to room service while staying at Hotel Wyndham Grand. In addition, Hotel Wyndham Grand offers a pool and breakfast, which will help make your Krakow trip additionally gratifying. During your visit, be sure to check out a popular Krakow dim sum restaurant such as Nine Kitchen Sushi & Asian Fusion, which is a short distance from Hotel Wyndham Grand. If you’re looking for something to do, Main Market Square (0.3 mi), Wawel Royal Castle (0.7 mi), and Kazmierz The Former Jewish District (0.9 mi) are a nice way to spend some time, and they are all within walking distance of Hotel Wyndham Grand. Enjoy your stay in Krakow!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Meeting rooms
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Polish
4.5
4.5 of 5 bubbles594 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Krakow, the Wyndham Grand Krakow Old Town has garnered acclaim for its luxurious atmosphere, featuring stunning rooms with modern fittings. The staff's professionalism and attentiveness often receive high praise, adding to the hotel's reputation for excellent service. While some guests have encountered slower service, many agree that the hotel offers good value, with reasonable pricing and quality complimentary services. Its prime location is ideal for exploring Krakow's attractions, and the spotless cleanliness of both rooms and public areas is consistently celebrated. The spacious rooms come equipped with modern amenities, although a few guests have mentioned issues with noise and temperature control. The luxurious spa and serene pool are among the amenities that contribute to an indulgent experience, making the Wyndham Grand a popular choice for travelers seeking comfort and convenience in Krakow.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Luxurious
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Beck01234 wrote a review Feb 2024
London, United Kingdom110 contributions
Friendly staff and a very clean and lovely design and layout and you can see there is attention to detail throughout the hotel. The location is excellent it is two minutes’ walk to the square and there is a fantastic doughnut shop a few doors down towards the square. You have all you need in the bedroom like an iron, iron board tea coffee making facilities, water so on. Fantastic spa facilities on the lower floor, again very clean and tidy attention to detail with the design, it has a small gym area, steam room, jacuzzi sauna, swimming pool, pail cold shower and loungers. It is a very nice area and one of the best I have had in a small hotel. I will be back! Thank you
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded 4 days ago
Dear Guests, Thank you immensely for your glowing review of your experience at Wyndham Grand Kraków. It's truly gratifying to hear that our attention to detail and commitment to excellence made your stay memorable. We take great pride in providing a warm and welcoming environment, and it brings us immense joy to know that you found our staff to be friendly and our hotel impeccably clean with a lovely design and layout. We're delighted that you found our location convenient and were able to explore the nearby attractions, including the delightful doughnut shop you mentioned. It's always wonderful to hear when our guests take advantage of the local offerings. Furthermore, we're thrilled that you enjoyed the amenities in your room, as well as our spa facilities. Ensuring our guests have everything they need for a comfortable and relaxing stay is our top priority, and we're glad you found everything to your satisfaction. We sincerely appreciate your kind words and are already looking forward to welcoming you back to Wyndham Grand Kraków in the future. Should you need anything at all for your next stay, please don't hesitate to reach out. Kindest regards, Błażej Żak Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yasemin u wrote a review Feb 2024
4 contributions
Beautiful hotel, amazing location, super clean and comfortable and great professional staff. Loved the spa area and its facilities. Perfect for your stay in Krakow and well worth it. The hotel even went the extra mile and helped me sort out birthday balloons for my partner on our arrival in the room, 2 gorgeous mini puddings awaited us as well! Thank you for a wonderful experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded 1 week ago
Dear Guest, Thank you for choosing to spend your weekend break with us at our beautiful Wyndham Grand Kraków. We are delighted to hear that you had such a fantastic experience and that every aspect of your stay exceeded your expectations. It brings us immense joy to know that you found our location amazing, our facilities top-notch, and our staff professional and accommodating. Providing a clean and comfortable environment is a priority for us, and we're thrilled that you appreciated it. We are especially pleased to hear that our team was able to assist in making your partner's birthday celebration extra special with the birthday balloons and delightful mini puddings. Going the extra mile to create memorable experiences for our guests is something we take great pride in. Thank you once again for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another wonderful experience in the future. Kindest regards, Błażej Żak Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul Campbell wrote a review Feb 2024
London, United Kingdom662 contributions
A high quality smaller hotel, that is in tip top condition. Location in the old town and a few minutes walk to the City Square many bars and restaurants to suit all tastes and pockets. We stayed for 1 week in room 311, that had a duel aspect with 2 Juliet balconies as per the online hotel photos. Full Mini bar, coffee machine and pods, spa robes, slippers, shoe horn, luxury towels, water, full brew kit, shower and shampoo soaps, hair dryer, iron board and iron to name but a few of the room amenities including heated bathroom floor and air conditioning. Bed was extremely comfortable with high quality Egyptian cotton sheets, desk and chair, to and lounge chairs. Room safe but limited clothes hanging space. Room booked was called a Queen Deluxe - non smoking. Spa is one of the better if not the best hotel ones we have visited. Good size pool with water fall and hydro massage. Jacuzzi, steam room, sauna, drench bucket, showers, loungers, water and fruit. Hotel bar is modern, comfortable and stylish. The onsite Italian restaurant is amazing the pizzas are thin crust stone baked style and home made to order. All in all 10/10
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded 1 week ago
Dear Guests, Thank you immensely for your glowing review! We're thrilled to hear that you found our hotel to be the best in Krakow. It's heartening to know that you appreciated the finer details of our establishment, from the convenient location in the old town to the myriad of amenities provided in your room. We're delighted that room 311 exceeded your expectations with its charming dual aspect and Juliet balconies. It's fantastic to hear that our efforts in ensuring a comfortable stay did not go unnoticed, from the plush bedding to the array of amenities including the fully stocked mini-bar and coffee machine. Our spa team will be elated to learn that you found our facilities to be among the best you've visited, and we're glad you were able to relax and rejuvenate during your stay. Furthermore, we're delighted that you enjoyed our modern and stylish bar, as well as the delectable offerings at our onsite Italian restaurant. It's always our goal to provide a memorable experience for our guests, and your feedback reaffirms our commitment to excellence. Thank you once again for your kind words and for choosing to stay with us. We can't wait to welcome you back for another outstanding experience in the near future! Kindest regards, Błażej Żak Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JXR_UK wrote a review Feb 2024
United Kingdom938 contributions
We visited towards the end of January for a few nights. We loved the size of the room, it was very grand! It was spacious and had everything that we needed. Toiletries include, hand wash, body wash, shampoo and conditioner. These are all “Lalique” products. There were some issues with the room: - the heat in the room was excessive. We tried to turn it down to like 16°c but it wouldn’t stop blowing hot air in the room. There was a mini AC machine in the room, we turned it on and it said the room temp was 26°c. It was too hot! And the AC machine did not blow cold air properly - couldn’t open the windows in the room - tv in room was small and did not face the bed (first world problem, right!) The pool and hot tub was lovely and a nice escape to chill out for an hour or so.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded 3 weeks ago
Dear valued guest, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the grandeur and spaciousness of your room, along with the provided Lalique toiletries. Your positive feedback is truly appreciated. However, we sincerely apologize for the inconvenience you encountered with the room temperature and air conditioning. Your comments have been shared with our maintenance team to address these issues promptly and ensure a more comfortable environment for our guests in the future. We understand the importance of a good night's sleep and will strive to rectify this matter. Regarding the windows in the room and the TV positioning, we appreciate your feedback, and while we understand that these may be considered minor concerns, we take all guest comments seriously as we continually strive to enhance our services. On a brighter note, we are pleased to know that you found solace in our pool and hot tub area, providing a relaxing escape during your stay. We value your input and hope to have the opportunity to welcome you back in the future, providing an even more enjoyable experience. Warmest regards, Błażej Żak Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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meganbonner_ wrote a review Jan 2024
537 contributions
+1
My boyfriend and I visited an icy cold Krakow for the first week of January and booked the trip at 2 weeks notice and I was instantly drawn to this hotel, mainly because of how modern it is, the affordable price and the spa/swimming pool facilities which most hotels this price didn’t have. We arrived late at night and we’re pleasantly surprised from the outset. We got dropped off at the Barbican as cars can’t really come into central Old Town and we walked a couple of minutes through the centre to the hotel. They had a 24/7 reception, the staff were super friendly, we went to our room and it was super spacious, modern and an excellent temperature (the bathroom in particular was super cosy which came in handy for airing out our boots after a day in snowy Krakow.) We didn’t spend massive amount of time in the hotel but when we did it was downstairs in the spa area. There’s a pool which is probably 20m in length, a jacuzzi, a gym, a sauna, a spa and then a general relaxation area. There were always about 10 or so people down there but still felt very peaceful. We went daily as we often needed to warm up and it was a really great thing to have for a hotel so central. The hotel has a connecting restaurant which we didn’t get to eat at but did have drinks and a quick scan of the menu and if we went back I’d definitely had a lunch or brunch here, the table next to us had a salad of some kind and I can only describe it as the biggest salad I’ve ever seen in my life, it must have been a sharer! You can also book trips through the hotel like Salt Mines, Auschwitz etc… but we had pre-arranged them before we arrived already but it’s helpful just in case you haven’t. I’d throughly recommend Krakow as a place and this wonderful hotel too.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded Jan 16, 2024
Dear Madam, Thank you so much for taking the time to share your fantastic experience at our hotel! We're delighted to hear that you had such a positive stay with us in chilly Krakow. It's wonderful to know that our modern facilities, affordable pricing, and the spa/swimming pool amenities met your expectations. We strive to provide a comfortable and welcoming environment for our guests, and it's gratifying to learn that our spacious and modern rooms, along with the cozy bathroom, added to your overall enjoyment. We're also pleased that you found our spa area to be a great retreat after exploring snowy Krakow. It sounds like you made good use of the pool, jacuzzi, gym, sauna, spa, and relaxation area. We understand the importance of providing a peaceful and rejuvenating space for our guests, and we're thrilled that you found it to be so. Your mention of the convenient trip-booking service and the pre-arranged excursions is valuable information for future guests. We aim to make our guests' experiences as seamless as possible, and it's great to know that you found our services helpful. Thank you for recommending both Krakow and our hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Safe travels! Kindest regards, Błażej Żak Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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StanNorthants wrote a review Dec 2023
Harringworth, United Kingdom143 contributions
Couldn’t fault this hotel. Nice welcome with glass of bubbly. Beautifully appointed quiet cavernous room, great breakfasts and lovely staff. Excellent bistro. 5 minute walk to the impressive main square. Our first visit to Poland, hopefully not the last.
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Review collected in partnership with this hotel
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded Dec 20, 2023
Dear Sirs, thank you for taking the time to share with us your wonderful experience of staying at Wyndham Grand Kraków. We are glad that you enjoyed our welcome drink, cozy room and helpful staff. It seems that you really appreciated our location by visiting the nearby market as well! At our hotel, we strive to provide a pleasant experience for all our guests, and we're glad we did. Your positive feedback helps us make sure that we offer the best possible service to all our guests. We hope you had a wonderful time in Poland and will consider returning in the future! With kindest regards, Błażej Żak, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Atchara B wrote a review Dec 2023
6 contributions
We really appreciate how well your team took care of our parents. The rooms we got were clean and amazing! The breakfast and your restaurant were to maximum satisfaction and the perfect location of your hotel helped make it much easier travelling with the elderly in the family. We cannot thank you enough for your impeccable hospitality. It is our second time back in Poland now because you have so much to offer and the Polish people make us feel so welcomed and safe. This trip to celebrate our father's belated birthday was successful thanks to you, a big and important part of the trip. We really look forward to coming back to charming Poland soon.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded Dec 20, 2023
Dear Guests, thank you ever so much for these immensely kind words. It is truly heartwarming to be reading such a positive review. This is exactly what we hope to achieve for every single guest. I'm delighted to hear you do plan to come back and hope you will choose us again. See you soon! Warmest regards, Błażej Żak, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hmc150 wrote a review Nov 2023
Ross-on-Wye, United Kingdom205 contributions
What a hotel! Starts with a welcome glass of prosecco .Everything, position in Old Town, comfort, food, staff, value all off the scale. Everywhere is clean and light. Huge choice at breakfast. Bistro food superb, as you watch life pass by from the warm. Beds are comfy and bathroom luxurious. Staff are young but so polite, knowledgeable and friendly.The spa is exquisite and much needed after a day exploring.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Food in the bistro is comparable with restaurant prices.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded Nov 28, 2023
Dear Guest, on behalf of our entire team I would like to thank you for choosing Hotel Wyndham Grand Krakow Old Town for your stay in Kraków and leaving us such a positive review. Experiences like yours are the sole purpose of our work and I'm really glad you appreciate that. I hope your stay will remain an amazing memory and that I will be able to thank you personally next time you visit us! Kindest regards, Błażej Żak, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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james d wrote a review Nov 2023
Romsey, United Kingdom26 contributions
This Hotel is a gem. Our suite was immaculate, quiet and very relaxing. Finished to a high standard throughout. The restaurant is very good, great service and really well prepared food. Served hot and freshly cooked. Situated in a perfect spot, just a few hundred yards off the main square and if you like jazz, close to a great underground club. Health and spa facilities were ideal, just what was needed after a day walking. If you want a touch of class in a great spot, here’s your answer.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded Nov 21, 2023
Dear James, thank you for taking the time to share your impressions of your stay at Wyndham Grand Kraków. I'm delighted to see you have enjoyed your experience with us, and your review is truly heartworming! We're really glad to see you appreciated our location, service, SPA and the room itself. Reviews such as yours are what truly motivates our team and your experience is what we hope to achieve for every single guest. Once again, on behalf of our whole team, big thank you, and hopefully see you again soon! With kindest regards, Błażej Żak, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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trafficuk121 wrote a review Oct 2023
Cheltenham, United Kingdom11 contributions
One of the Best hotels in Krakow. Own underground parking so No problem with a car. Hotel is clean, modern and perfectly located in the heart of Krakow. Italian restaurant is very good and Terrace is good for a drink.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Underground car park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Błażej Żak, Guest Services / Front Office at Wyndham Grand Krakow Old Town
Responded Nov 2, 2023
Dear Guest, thank you ever so much for staying with us and for leaving such a positive review. I'm really glad to see you appreciate our parking as well as the location, which undeniably are one of our biggest assets. I hope you will visit us again during your next trip to Kraków. With warmest regards, Błażej Żak, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$151 - $213 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Unicus Palace
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WYNDHAM GRAND KRAKOW OLD TOWN $165 ($̶1̶9̶2̶) - Updated 2024 Prices & Hotel Reviews - Poland

Frequently Asked Questions about Wyndham Grand Krakow Old Town
Which popular attractions are close to Wyndham Grand Krakow Old Town?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.2 miles), TasteVodka Kraków Vodka Tours & Tasting Experiences (0.1 miles), and Krakow Crawl (0.2 miles).
What are some of the property amenities at Wyndham Grand Krakow Old Town?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Grand Krakow Old Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Grand Krakow Old Town?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Wyndham Grand Krakow Old Town?
Yes, parking is available to guests.
What are some restaurants close to Wyndham Grand Krakow Old Town?
Conveniently located restaurants include Soul Resto Bar, Ristorante Sant'Antioco, and Dolabella Due.
Are there opportunities to exercise at Wyndham Grand Krakow Old Town?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Wyndham Grand Krakow Old Town have airport transportation?
Yes, Wyndham Grand Krakow Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Wyndham Grand Krakow Old Town located near the city center?
Yes, it is 0.4 miles away from the center of Krakow.
Are any cleaning services offered at Wyndham Grand Krakow Old Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham Grand Krakow Old Town offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.