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Hotel Polski Pod Bialym Orlem

ul. Pijarska 17, Krakow 31-015 Poland
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Free cancellation until 06/05/22
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Traveler (669)
Panoramas (16)
Room & Suite (286)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#39 of 318 in Krakow
Travelers' Choice
Hotel Polski "Pod Bialym Orlem" is a mid-size, private hotel and is in the heart of old Krakow. It is located at the corner of Florianska and Pijarska Streets, in front of the mediaeval defence walls, on which Cracow's painters present their paintings. Our next-door neighbour is the Czartoryski Museum,which houses Leonardo's famous Lady with an ermine.The hotel is one of the oldest in Krakow. For almost 200 years it has been offering accommodation for visitors.Charming, old interiors offer our guests modern amenities, It's only a stone's throw from anywhere here!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Airport transportation
Conference facilities
Banquet room
Full body massage
24-hour security
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Wine / champagne
Car hire
Taxi service
Meeting rooms
Baggage storage
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Room service
Flatscreen TV
Hair dryer
VIP room facilities
Bottled water
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Good to know
Languages Spoken
English, French, Spanish, Italian and 1 more
1030Reviews57Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
alpal1971 wrote a review Apr 2022
London, United Kingdom32 contributions31 helpful votes
I visited here on a solo trip to Krakow. The hotel is perfectly situated just a two minute walk from the main square. It’s tucked away slightly which means that there’s little noise at night. The room that I had was spotlessly clean, had a nice amount of room and was warm at night. You could open the window for air and look out at the old walls. The breakfast was really good. Lots of choice and delicious coffee. I would not hesitate to recommend this hotel and would definitely return
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Steve K wrote a review Mar 2022
Romford, United Kingdom3 contributions
Spent a long weekend in Krakow staying within the old town at the Hotel Polski. It's a small to medium sized hotel, perfectly located for the old town. The staff were super friendly, we booked a standard double room which was excellent value. Room had a modern bathroom and clean and modern decor in the bedroom, comfortable bed, fully stocked mini-bar etc. We also took the buffet breakfast option which offered lots of choice and was also good value. We were also able to check out a little later than the standard time which was a great help and much appreciated. Definitely recommended, a nice place to stay.
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Date of stay: March 2022
John J wrote a review Feb 2022
weston-super-mare19 contributions35 helpful votes
First time at this hotel, it’s perfectly placed for the square. Clean and well decorated room. Staff friendly, welcoming, and very attentive. Did find it unusual to have a double bed with two single duvets, but have heard before that some couples do this at home, me and my wife could see the benefits but jury is still out in our house lol. The only reason I gave the hotel a 4 star rating was because the evening restaurant and bar were closed during our visit, obviously due to the impact of covid, so not their fault. Will definitely return and hopefully can up my rating to five stars.
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Date of stay: February 2022
Sleep Quality
r w wrote a review Jan 2022
Los Angeles, California5 contributions
My daughter and I visited in December. It was a lovely old school hotel that made you feel like you were in the past. Visiting Auschwitz was very disturbing and devastating and being able to return to a hotel in the beautiful old town of krakow was valued. You walk out the door and are in the middle of the cobblestone streets in a historic, charming city. The staff at the hotel were so kind and helpful. The room was opulent and brought you back in time. Thanks for everything. Robyn westbrook
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Date of stay: December 2021Trip type: Traveled
Response from Svitlana Lipchynska, Sales at Hotel Polski Pod Bialym Orlem
Responded Jan 25, 2022
Dear Robyn, Thank you for your kind words! We are very happy to hear that you enjoyed your stay with us! We would be more than happy to have you with us soon again! Best regards
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Richardsons004 wrote a review Dec 2021
High Wycombe18 contributions1 helpful vote
Can’t speak highly enough of this hotel and the fantastic staff. Having previously booked for March 2020 which was cancelled due to covid, the hotel kept our reservation till Nov 2021. The reception staff couldn’t do enough for the 6 of us in our group. They organised trips, taxi’s to and from airport and gave some great advise on how to really enjoy our stay. Breakfast was really good, shame the hotel bar was closed (again due to covid) the 3 rooms were of good size and had very comfy beds which my bad back really appreciated. A massive thank you to the staff for making this trip memorable.
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Date of stay: November 2021Trip type: Traveled
Response from Svitlana Lipchynska, Sales at Hotel Polski Pod Bialym Orlem
Responded Jan 25, 2022
Dear Sir, Thank you for your review - we were all so pleased that you thoroughly enjoyed your stay in Polski Hotel! I am thrilled that you enjoyed all elements of your stay, it is so wonderful to hear that you were looked after so exceptionally by our staff, and I will ensure that your feedback is shared with them. We look forward to welcoming you back again very soon! Kind regards
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Rachael J wrote a review Nov 2021
1 contribution
Both me & my husband visited Krakow from 24th - 29th October 2021. The weather was amazing, sunshine & no rain! To top it off, we arrived at Hotel Polski to be greeted by Svitlana & Jerzy (reception & porter). Bags were taken to our room with no delay. We settled into our room, unpacked & we enquired about trips, restaurants, taxis, Svitlana & Jerzy were so helpful. The hotel is very central to all amenities, you couldn't get a better location, central but quiet also. Breakfast was amazing, so much choice, fresh fruit, pastries, cold buffet, hot buffet, cakes, fresh bread, cereal, amazing muesli made with freshly added ingredients & natural yoghurt (my favourite). Lots of choice for coffees, teas, cold juices. Unfortunately the restaurant wasn't open but when we come back we will definitely be visiting! The hotels standard of rooms were fantastic, not to mention the standard of cleaning, crisp bedding, toiletries & lovely decor around the hotel. Hoping to bring my Mum & Dad here for a treat in February! Well done & hope to see you very soon.
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Date of stay: October 2021Trip type: Traveled
Response from Svitlana Lipchynska, Sales at Hotel Polski Pod Bialym Orlem
Responded Jan 25, 2022
Dear Madam, Thank you for taking the time to provide such a splendid review following your recent stay at The Polski Hotel. It is our primary aim to deliver the very best of experiences to our guests, and always reassuring to hear we have got this correct. I am thrilled you enjoyed the high level of personalised service my colleagues take such pride in delivering to our guests, and I will have pleasure in sharing your feedback with them. We look forward to welcoming you back again very soon. Kind regards
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Becca wrote a review Oct 2021
Zurich, Switzerland132 contributions53 helpful votes
Recommended! The location is perfect (walking tours meet right outside), it’s really easy to get to everywhere and the staff were friendly. We booked our tours through the hotel too which were good as we were picked up and dropped off there. The only downside for us was breakfast - lots of salad but for the hot options there weren’t any left for us despite arriving 45 mins before the end. Only a few dried up beans, an egg and a few bits of sausage so we didn’t go to breakfast again after that. The waitress was also checking it so was fully aware. It was also my boyfriend’s 30th which I had told the hotel about so I hoped they might do something special, even just a little note with a chocolate or something but they didn’t but it didn’t impact our stay. The suite could also do with slippers and bathrobes to make it feel a bit more luxurious, maybe some fluffy towels too. I asked about a bathrobe but none available so would stay again but maybe not in the suite and without breakfast.
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
Neale777 wrote a review Aug 2021
Portsmouth, United Kingdom6 contributions10 helpful votes
Located in the old town so there is no parking nearby, but the hotel recommended a nearby parking lot at a discounted rate and paid for a cab to and from the hotel, so this wasn't a problem. The hotel location is perfect, really close to the main square but relatively quiet. There was some building work outside which was a bit noisy, but upon request we were moved immediately to another room where this wasn't a problem. The rooms were clean, comfortable and well appointed, and all the staff were great. Only minor complaints were the weak Wi-Fi in some areas, and the fact the water took a little while to hear up, but other that we had a brilliant stay here.
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Date of stay: August 2021
Sleep Quality
1 Helpful vote
MattHM wrote a review Sep 2020
Wolverhampton, United Kingdom139 contributions120 helpful votes
This hotel is brilliantly located to explore this great city. A short stroll through the park from the main station and you arrive at this hotel. The hotel is only a further short walk to the main square and all the restaurants and bars to pick from. We received a complimentary upgrade to a suite. Wow. Gorgeous room. Lots of complimentary toiletries to use, so no need to cram any into your hand luggage. Plenty of free tea and coffee too. Breakfast was included in our stay and although only a cold buffet, was filling. Choice of yoghurts and fruit. Plenty of cheeses and meats and vegetables to pick, all served with a selection of breads. Hotel felt very covid secure. Hand sanitiser for use each time you entered the hotel and dining room. Reception staff extremely friendly too. Highly recommend this hotel
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Date of stay: September 2020Trip type: Traveled
2 Helpful votes
Nigel C wrote a review Jul 2020
London, United Kingdom28 contributions51 helpful votes
Very few words needed here. This is a beautiful, romantic, old fashioned hotel. Extremely helpful and friendly staff and everything is spotless clean. Bottom line is this, if you want to visit Krakow, stay in a beautiful, well priced hotel in the most perfect location, and open your curtains in the morning to a breath taking view of a very small part of a stunning city...STAY HERE!
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Date of stay: July 2020Trip type: Traveled
3 Helpful votes
$100 - $124 (Based on Average Rates for a Standard Room)
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
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Frequently Asked Questions about Hotel Polski Pod Bialym Orlem
Which popular attractions are close to Hotel Polski Pod Bialym Orlem?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.3 miles), Krawl Through Krakow - Pub Crawl (0.3 miles), and Krakow Crawl (0.2 miles).
What are some of the property amenities at Hotel Polski Pod Bialym Orlem?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Hotel Polski Pod Bialym Orlem?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Polski Pod Bialym Orlem?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Polski Pod Bialym Orlem?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Polski Pod Bialym Orlem?
Conveniently located restaurants include Ristorante Sant'Antioco, Scandale Royal, and Cyrano de Bergerac.
Does Hotel Polski Pod Bialym Orlem have airport transportation?
Yes, Hotel Polski Pod Bialym Orlem offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Polski Pod Bialym Orlem located near the city center?
Yes, it is 0.5 miles away from the center of Krakow.
Are any cleaning services offered at Hotel Polski Pod Bialym Orlem?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Polski Pod Bialym Orlem offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Polski Pod Bialym Orlem?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Polish.