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Hotel Indigo Krakow - Old Town

Traveler (362)
Room & Suite (129)
Dining (52)


#14 of 277 hotels in Krakow
Travelers' Choice 2019 Winner
Certificate of Excellence
Property amenities
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
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Full view
100Great for walkers
Grade: 100 out of 100
150Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
34Room tips
Traveler rating
  • 319
  • 60
  • 6
  • 2
  • 2
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Popular mentions
Very nice and modern hotel. Everything is new at this hotel. Rooms are large enough with all facilities available for yr comfort. Tea and coffee self service are at yr own use in yr room. Wifi works very well. Restaurant has a very exclusive chef with some good and tasty menu
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Great hotel in a good location only five minutes walk from the old town and five minutes walk to the new shopping centre. The hotel is really nicely decorated, the room was great for what we needed and a nice touch that a nespresso machine is included. Breakfast was either the
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This hotel has it all. Great location, beautiful quiet rooms, a wonderful helpful front desk staff, terrific breakfasts, and reasonable rates. Our stay in Krakow was enhanced by choosing this lovely hotel
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a very nice hotel with a very good location if you love to go to the old city. Staff were very professional and extra helpful. I can not forget their help when I became very ill and they were so determined to find a visiting doctor to come and see me at the hotel in my room. the
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Response from IHGService, Guest Relations Manager at Hotel Indigo Krakow - Old Town
Responded 5 days ago
Hello mohameddanish, Thank you for your stay and for taking the time to leave us feedback. Your comments are certainly what I want to hear from guests staying at our hotel, and I appreciate your kind words. As the individual ratings you gave don't seem to match the comments you made, I sent you a separate email to follow-up. Feel free to let us know if you have other concerns you want to raise. I'm looking forward to your response, and I hope you choose us again! Best regards, Clayton Guilanda Case Manager IHGService
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On the plus side, the location was great. However, the rooms were extremely small. Whoever took the photos of the rooms for advertising was a photographic genius, making the rooms look reasonably sized. You have to be young and in love to stay in this tight space. We could only
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Response from IHGService, Guest Relations Manager at Hotel Indigo Krakow - Old Town
Responded 6 days ago
Hi Lillianbroderick, Thank you so much for the stay and for sharing your feedback. I was quite concerned to read your comments about the size of our room and the elevator. I know these concerns may have caused inconvenience to you and your companion and I am sorry. We're all about providing an inspiring travel to our guests and I will make sure to let our team know about your concerns for future evaluations of our property. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Mike F. Case Manager IHGService
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$131 - $231 (Based on Average Rates for a Standard Room)
PolandSouthern PolandLesser Poland ProvinceKrakow
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