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Grand Hotel Kielce

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ul. Henryka Sienkiewicza 78, Kielce 25-501 Poland
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Traveler (51)
Dining (7)
Room & Suite (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 24 hotels in Kielce
Location
Cleanliness
Service
Value
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Coffee shop
Casino and Gambling
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Sauna
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Minibar
Electric kettle
Cable / satellite TV
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Polish
164Reviews1Q+A4Room tips
Traveler rating
  • 56
  • 66
  • 23
  • 9
  • 10
Time of year
Traveler type
Language
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  • English
Elaine D wrote a review Aug 2019
San Francisco, California392 contributions184 helpful votes
There aren’t a lot of choices in Kielce but this is not a good one. There is limited parking in front. When we left for the wedding we were attending, we specifically asked where we should park when we returned late at night. We were told “don’t worry, I will let you in”. We returned at 11 and a different clerk was there. There were 2 weddings going on here and there was no parking in front. She basically said “too bad. We don’t have any parking”. I begged her as we had NO idea where to park the car. This hotel is not in a busy commercial area. She said there was nothing she would do. After more begging, the mgr came out and said the same thing. I repeated what the first clerk said and told him I would never have booked here if I had known there was no pkg. He finally said they had a parking lot behind the hotel (so they DID have pkg) and there were 2 spaces left so he would let us in. In general the room was ok but what do you expect for $75/night. Doubt I will have occasion to be in Kielce again but I certainly won’t stay there and I will be reluctant to stay in any Best Western again
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Date of stay: August 2019Trip type: Traveled as a couple
2 Helpful votes
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tkimbroughlhsl7 wrote a review Jul 2019
2 contributions
Was attacked in the middle of the night during a booking with Expedia. Requested a refund since I had to leave the city for safety reasons. The hotel refused to refund the additional nights I paid for but could not use due to safety concern.
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Date of stay: May 2019Trip type: Traveled solo
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Quest67054846324 wrote a review Jun 2019
Preston, United Kingdom1 contribution
I visit Kielce often for a mix of business and pleasure. I have stayed in many hotels in the city and Best Western is and excellent hotel in a great location. Extremely helpful staff. I will definitely be staying here again.
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Review collected in partnership with Best Western
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Seaside34223178443 wrote a review Apr 2019
1 contribution
I booked this hotel as I could see it has quite high guest's reviews and seemed to stand out from any different hotels in Kielce. Sadly, I made a huge mistake. Big, well-known hotel chain name does not always mean high quality. I've been staying there 4 nights. Over the first night I wasn't aware of problem. The real shock hit me on the 2nd day when I opened a bin located just right in the room. Two, used, wet condoms glared my eyes so I needed some time to figure out what I'm looking at. That was absolutely the worst experience I have ever had. It have should never happened in 4 star hotel.
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Review collected in partnership with Best Western
Date of stay: April 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from DanielS13311, General Manager at Grand Hotel Kielce
Responded Apr 25, 2019
Dear Madame, thank you very much for this comment and expressing your thoughts about hotel room clenaliness. We treat all information from our guests very seriously. As you mentioned our hotel is prised very high for its room celanliness and guest service in general. We are trying to do our utmost best to please our guests and offer them save, clean and well kept rooms. This unususal incident happened to you was deeply analysed by our personel and outcome of our investigation will be used to offer even better service to our guests in the future. With my personal apologies I wish to see you again in our hotel and proove that we can change some failures in success with hepl of our guest and their candid communication. With all respect, Paweł Pytlakowski, General Manager.
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Hawkesy64 wrote a review Oct 2018
Peterlee, United Kingdom8 contributions3 helpful votes
The hotel is very accessible and close to the main thoroughfare that runs through the centre of the town. Always clean and the breakfast is ok and if you use the restaurant on an evening the food is very good. I gave been four times this year and every visit had been excellent. Staff are always cortious and any requests are dealt with.
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Date of stay: October 2018Trip type: Traveled on business
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PRICE RANGE
$37 - $66 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lysogory Hotel
LOCATION
PolandCentral PolandSwietokrzyskie ProvinceKielce
NUMBER OF ROOMS
122
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Frequently Asked Questions about Grand Hotel Kielce
Which popular attractions are close to Grand Hotel Kielce?
Nearby attractions include Sekretny Pokój (0.2 miles), Street Room (0.2 miles), and Mobius Studio (0.1 miles).
What are some of the property amenities at Grand Hotel Kielce?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Grand Hotel Kielce?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kielce?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Grand Hotel Kielce?
Yes, parking is available to guests.
What are some restaurants close to Grand Hotel Kielce?
Conveniently located restaurants include Monte-Carlo Restaurant, Restauracja Qubus Hotel Kielce, and NOVA ice cream & cofee.
Are there opportunities to exercise at Grand Hotel Kielce?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Grand Hotel Kielce located near the city center?
Yes, it is 0.2 miles away from the center of Kielce.
Are any cleaning services offered at Grand Hotel Kielce?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kielce?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Kielce offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.