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BEST WESTERN Grand Hotel

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76 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Level Contributor
6 reviews
Reviewed 4 weeks ago via mobile

A clean comfortable hotel that is centrally located for town centre, cafes, shops and bars. The hotel is not far from the main road Warsaw to krakow, so would make a good half way stop. I was there on business but made use the bar & breakfast only, these were good, but I did not have evening meal so cannot... More 

Helpful?
Thank Tony M
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 10, 2016 via mobile

I stayed last week during an exhibition, the hotel fulfills the minimum requirement. Clean bed, renovated toilet, nothing fancy. Stayed for 2 days, room size was ok. Location is good, with easy access to the pedestrian street.

Helpful?
Thank Saoud A
Munich, Germany
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 8, 2016 via mobile

Reasons to stay here: - central location opposite train station and within walking distance of Kielce town centre - Newly refurbished rooms with air conditioning and new, modern and bright bathrooms - Excellent breakfast buffet with a large selection of foods, healthier options include plain yoghurt, a variety of nuts and seeds and eggs made to order - Good selection... More 

Helpful?
Thank SchwarzwaldTraveller
London
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 4, 2016 via mobile

Am I reading the right reviews? Smelly? Overpriced? Ok maybe I must have just been lucky with my room because I thought it was amazing! The bathroom was 5 star! It was so new and clean I cleaned the water off the shower after because I didn't want to ruin it! We paid £62 for 2 nights....sooooo cheap! Reception staff... More 

Helpful?
Thank Dean S
London
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 9, 2016

Decent place, centrally located, rooms not big but comfortable. The big downside was Internet. Not only was the signal very weak but I had to re login every 30 min. Breakfast fine, I would like to see better selection of hot food as they only served sausage and scrmbled or fried egg, but it was alright.

Helpful?
Thank DanielD_27
Stockholm, Sverige
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 25, 2016 via mobile

I have stayed at tis hotel many times. It is in the middle of the town and has all what I need: Bed, food, wifi, lobby bar. Only small minus in the lack if business center. If nothing changes, I will keep coming back.

Helpful?
Thank Tommy1000000
Haymarket, Virginia
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 11, 2015 via mobile

Great location in the center of the city. I was in town for the MSPO show and glad our company arranged this stay location. It was convenient to the convention center, maybe a 10 minute drive. It was also very convenient to walking downtown to any number of restaurants. My room was very comfortable & spacious. The AC was good... More 

Helpful?
Thank Jon M
Management response:

Dear Sir, Thank you for devoting your time to share your opinion regarding your recent stay in Best Western Grand Hotel Kielce. We are very pleased to hear that you enjoyed your stay.Our attitude is “I care” and reading such nice words is even more that reward for all the efforts that the hotel staff make to fulfil our guests'... More 

1 review
Reviewed November 5, 2015

Clean, nicely decorated. Good restaurant and service. Location is right opposite the train station but the hotel also has its own parking ground. The windows don't let any noise through. Walking distance from the shops. The food in the resaturant was good and reasonably priced. Breakfast is a buffet with a good selection of choice.

Helpful?
Thank Katinka B
Management response:

Dear Guest. Thank you for your kind compliments on Best Western Grand Hotel. We are glad you have enjoyed our hotel location and our service. We will be happy to host you again In BW Grand hotel Kielce. Best regards Paweł Borowiec, Revenue Manager. More 

A TripAdvisor Member
Reviewed August 16, 2015 via mobile

Stayed here for 3 nights for a wedding reception and we were very impressed with this hotel. The room was very clean and well equipped, the beds were extremely comfortable (the most comfortable hotel bed I've ever slept in). Staff were all very friendly and helpful. We called reception on the morning of the wedding to ask for an iron... More 

Helpful?
Thank A TripAdvisor Member
Management response:

Dear Guest, It is very nice of you to spend some time sharing your opinion about BW Grand Hotel. We deeply appreciate your comments about breakfasts - nothing makes us happier than a satisfied Guest. Please do visit us again. Kind regards, Paweł Borowiec Revenue Manager. More 

Toronto, Canada
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 1, 2015 via mobile

Greeting mediocre Facilities good restaurant spacious,good breakfast service Some staff extremely helpful re late visit to spa facilities Room comfortable clean lack of coordination as to which room is prepared for the next guest.Sheets were changed for the next guest while room was still occupied by me. Front desk management responsive to suggestions and comments .

Helpful?
Thank slabinski c
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The BEST WESTERN Grand Hotel is the largest congress and events hotel in the region. It is located in the center of Kielce, by the main promenade, only 100 meters from the train station. The hotel offers 122 spacious rooms, including 4 individually decorated suites. All rooms are equipped with satellite television, large desk and free wireless Internet access and have bathroom with a shower and aricondition. ... more   less 

Additional Information about BEST WESTERN Grand Hotel

Address: ul. Henryka Sienkiewicza 78, Kielce 25-501, Poland (Formerly Lysogory Hotel)
Location: Poland > Central Poland > Swietokrzyskie Province > Kielce
Price Range: $31 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Grand Hotel 4*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Kielce
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Questions & Answers

Questions? Get answers from BEST WESTERN Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would avoid rooms facing roundabout or busy road”
 of 5 bubbles DanielD_27, Aug 9, 2016 | Read review
“Rooms that look on the backyard, 3th floor”
 of 5 bubbles 875Borco, Dec 16, 2014 | Read review
“Pick the suits as they are only a little bit more expensive and it is worth it!”
 of 5 bubbles ersinyx, Mar 25, 2013 | Read review
“Roads outside are busy but we did not hear the noise in our apartment.”
 of 5 bubbles dcsuk, Nov 21, 2011 | Read review
4 of 4
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