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Hotel Monopol

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Hotel Monopol
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201 Reviews from our TripAdvisor Community

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Showing 119: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

really lovely hotel great staff a suprisingly good reasturant good wine list at sensible prices, rooms very nice and spotless all in all it is the best place in katowice. the only thing i would say is the bar layout is a little strange it seems that it was an after thought which is strange as a great deal of...

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Thank greg k
Ayr, United Kingdom
Reviewed 4 weeks ago

Check-in was pleasant and efficient; first impressions of the junior suite were positive. Pleased to see a Nespresso machine - but shocked to see a notice that there's a charge per pod for using it! No alternative hot drinks offered and there is neither milk nor creamer... Bathroom spacious and attractive, but the shower head (no separate shower - why...

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Thank Ashley H
Auckland, New Zealand
Reviewed December 12, 2016 via mobile

Great staff but poor value for money. No recognition as long term guest. TV reception often fails and only 4 english channels, others have monotone dubbing that cant be turned off. Gym and swimming pool is good, used by outside hotel people, so equipment cleaning, no provided water an issue. A lot of noisy events held at hotel with little...

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Helpful?
Thank Dennis P
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, Thank you for choosing the Monopol Hotel in Katowice and for dedication you time to comment our property on TripAdvisor website. Thank you for the positive comments regarding our great staff. Thank you for your remarks according hotel TV. Your comments were immediately transmitted to the technical department, that is responsible for hotel TV. Moreover, we would like...

Reviewed November 28, 2016 via mobile

The quality of the hotel is really nice. Beautiful rooms, everything is clean. The bathroom is quite big. Unfortunately in my bedroom the air condition doesnt work properly, thats why i had to ask a heater. Even if i turn off the air condition, the background noise is very loud in this room (509), i dont know why. But i...

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Thank 509d_vidb
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, Thank you very much for your comments about your recent stay with us. It will be a great pleasure for us to host you again and that would be a great opportunity for us to overcome your bad impression about our property. Please do not hesitate to contact us in case of any further remarks. I hope we...

Amsterdam
Reviewed November 10, 2016

Arriving at the hotel the rooms were ready so we had a quick get in. The rooms are very spacious and the bathrooms are gorgeous. Natural stone. I did not want to leave. The only thing missing was a separate showerhead. Located near the shopping centre a great location.

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Thank TvKNL
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, We are pleased that you chose hotel Monopol during your stay in Katowice. Thank you for your positive comment left on TripAdvisor website. We feel appreciated hearing so much nice words about our work and the hotel itself. We hope we will have the opportunity to welcome you back shortly. Kind regards, Kazimiera Gajda Reception

Grottaferrata
Reviewed October 31, 2016 via mobile

The hotel is beautiful with large rooms and a great breackfast. The personnel is very nice and in a great position to visit Katowice. The room is very confortable and very traditional. I really loved it.

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Thank Nyree G
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, On behalf of the entire team, I would like to thank you for visiting our hotel. We appreciate the fact that you decided to stay at the Monopol. Your review allows us to think that our hotel met your expectations and that you had an enjoyable stay. It is very elevating for us to read so many nice...

Reggio Calabria, Italy
Reviewed October 29, 2016 via mobile

Monopol is one of the oldest hotels in KATOWICE. An old mosaic at the entrance is the first testimony of a great past. The room is large with elegant, essential furniture. Comfortable bed and relaxing sleep. Excellent WIFi ( free).Highly recommended!

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Thank Carmine Z
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, thank you for choosing the Monopol hotel. Thank you also for the positive comments regarding hotel’s architecture, rooms and furniture. We are happy to learn that you enjoyed your stay in our hotel. We hope to see you again. Please feel free to contact us if you have any questions. Best Regards, Kazimiera Gajda, Reception

Reviewed October 25, 2016

The room was spacious; the wifi was reliable and the front desk staff friendly and helpful. Although a plentiful breakfast, the eggs and bacon were rather undercooked two mornings out of three. The bed in the room was large, but the bedding was too small, resulting in restless nights.

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Thank Nancy L
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, , Thank you for deciding to visit the Monopol in Katowice. The feedback you left is very much appreciated. It is satisfying to read positive comments regarding our front desk staff. We have passed your feedback concerning breakfast to our Restaurant Manager. We invite you to visit Monopol in Katowice soon again. Should you have any queries, please...

London
Reviewed October 22, 2016

I had not high expectation of finding botique hotel in outside of major cities in Poland, but I was wrong. I stayed Hotel Monopol for weekend and was suprised by quality of room, very chic design furniture, and moreover very freindly staff. Break fast is great with lots of choice, and what more important for me, this is one of...

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Thank WellWiseTraveller
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, Thank you very much for staying with us at Monopol Hotel in Katowice and for sharing your honest and very pleasant review with us. We are very grateful for all the comments regarding Centrum Fitness Monopol, rooms, interior design and breakfast. We are pleased to hear that you were satisfied with our service. We sincerely hope to welcome...

Durham, United Kingdom
Reviewed September 29, 2016

"Katowice's only 5 star hotel" is the claim... I think in any other city this hotel would warrant 3 stars... at best! It's clear that some serious money has been spent on the hotel... but sadly they have totally missed the target in many important (and basic) areas. First The Positives... The architecture in the lobby and restaurant area is...

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1Thank A H
Monika L, Recepcja at Hotel Monopol, responded to this review

Dear Guest, Thank you very much for staying with us at Monopol Hotel in Katowice and for sharing your subjective opinion. Thank you for the all comments regarding hotel’s architecture, lobby and the restaurant. We are also happy that you enjoy our breakfast. At the same time we are very sorry that we did not meet your expectations and as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Hotel Monopol
Hotel Monopol
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access

Additional Information about Hotel Monopol

Address: ul. Dworcowa 5, Katowice 40-012, Poland
Location: Poland > Southern Poland > Silesia Province > Katowice > Śródmieście
Price Range: $116 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Monopol 5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Monopol Hotel Katowice
Hotel Style:
#2 Business Hotel in Katowice
#4 Luxury Hotel in Katowice
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Monopol staff and other travelers.
4 questions
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Questions? Get answers from Hotel Monopol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher is better, as the street in front can be busy in the morning.”
 of 5 bubbles trippsz, Jul 10, 2016 | Read review
“Rooms with an outside view not around the dining area.”
 of 5 bubbles livdec, Dec 5, 2015 | Read review
“The large suite is excellent”
 of 5 bubbles markoM9078WL, Oct 20, 2015 | Read review
“Do not get a room facing the atrium. Although bigger, they are very noisy late at night and early morning.”
 of 5 bubbles RXC3141, Sep 15, 2015 | Read review
“Excellent restaurant nearby ... Tatiana (behind the hotel) ...”
 of 5 bubbles 977phl, May 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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