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Best Western Hotel Cristal

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3 Lipowa Street, Bialystok 15-424 Poland
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Traveler (156)
Room & Suite (81)
Dining (25)
Ukrainian Flag
This hotel is offering accommodations to those displaced by the war in Ukraine
Contact the hotel directly for more details and availability.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 04/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Hotel Cristal
Updated 04/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 25 hotels in Bialystok
Location
4.9
Cleanliness
4.6
Service
4.7
Value
4.3
Located in Bialystok,Podlaskie, the Best Western Hotel Cristal is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness / spa locker rooms
Bar / lounge
Conference facilities
Meeting rooms
Spa
Secured parking
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Steam room
Baggage storage
Currency exchange
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Russian, Polish
372Reviews4Q+A22Room tips
Traveler rating
  • 217
  • 128
  • 25
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  • 1
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Popular mentions
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Most Recent
Peyman wrote a review Jun 2021
Larnaca, Cyprus3 contributions2 helpful votes
Have stayed in many hotels al over the world but Cristal is among one of my favorites, Central location and staff are all very helpful and friendly. What makes this hotel extra special are their long term staff. I have visited the hotel regularly for the last 12 years and almost all staff are still there. This alone is a good indication it is run and managed very well. Excellent food and a cozy restaurant.
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katarzyna Grądzka, Guest Services / Front Office at Best Western Hotel Cristal
Responded Jun 8, 2021
Dear CypruSurf, Thank you very much for your feedback. It is always great pleasure to have you with us. Thank you so much for you kind words about our hotel, restaurant and staff. It's great when our guests appreciate our work and feel at home with us. Guest satisfaction is our biggest priority! We look forward to your next visit. Warm regards from our entire team! Katarzyna Gradzka, Reception Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jari wrote a review May 2021
1 contribution
Once again I had a wonderful stay in BW Cristal. The hotel location is excelent in the heart of Bialystok Food good, rooms very nice and staff very friendly. Nice to see good old friends again I will be back. //Jari
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Date of stay: May 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katarzyna Grądzka, Guest Services / Front Office at Best Western Hotel Cristal
Responded Jun 8, 2021
Dear Jari, Thank you very much for your feedback. We were extremely happy to welcome you back at BW Cristal. Thank you very much for your kind and positive comments. We greatly appreciate your loyalty and we are very happy that you return to us whenever you visit Bialystok. We hope to see you again soon! Warm regards, Katarzyna Gradzka, reception mananger.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alireza F wrote a review Feb 2020
16 contributions37 helpful votes
It was clean and a big room. The hotel had a very good restaurant. Breakfast quality was very good too. Location wise it was near the center and very nice to walk around and look at some historic sites and buildings nearby.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Mar 6, 2020
Dear Alireza F, We would like to thank you for taking this opportunity to review Best Western Hotel Cristal and providing us with feedback concerning your stay. We are very glad you enjoyed your stay with us and that you were very happy with your dining/breakfast experiences in the hotel. We hope we have the opportunity to welcome you back in the future and would encourage you to contact us if you have any further issues or comments. Kind regards, Katarzyna Gradzka, reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vyt84 wrote a review Jan 2020
Kaunas, Lithuania76 contributions25 helpful votes
Our stay at the hotel was fine as I expected, except wellness area. It was not so pleasant to get into a dirty Jacuzzi, so we didn't. That was disappointing. All the other experience was fine, breakfast was really various and delicious, room was cozy too.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Mar 12, 2020
Dear Vyt84, Thank you very much for your opinion regarding your stay at Best Western Cristal. We are happy to hear that your stay was comfortable and pleasant. We are very sorry for the problems at Wellness & Fitness. We will do our best to avoid this situation in the future. We look forward to welcome you back. Best regards, Katarzyna Gradzka, reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
helendc1 wrote a review Oct 2019
Stirling, United Kingdom375 contributions210 helpful votes
This was an excellent, well run hotel. It was spotless. Staff were lovely. The staff on reception spoke perfect English and were very pleasant. The room was lovely, modern and spotless! Sleep quality was excellent despite facing street. Breakfast was delicious, fresh smoothies, eggs done to order and good selection of hot/cold food. Staff were especially helpful.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Oct 14, 2019
Dear helendc1, Thank you so much for your feedback regarding your last stay at Best Western Cristal. Your satisfaction is our priority! Thank you for your kind words and all the compliments. We are looking forward to welcome you back in the future. Sincere wishes, Katarzyna Gradzka, Reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Briangcs wrote a review Sep 2019
Briangcs3 contributions
I have stayed at the Best Western Hotel Crystal at least 5 times, the place is immaculate, service is friendly and professional. The restaurant is delicious. You can walk out the front door and just about be on the square.
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Review collected in partnership with Best Western
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Oct 14, 2019
Dear Briangcs, Thank you foor your feedback and lovely comments about our serwices. Thank you for beeing our frequent guest for many years. We appreciate it a lot! Guest satisfaction gives us great pride and joy:-) Hopefully you will visit us again soon. Best regards, Katarzyna Grądzka, reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nedko1971 wrote a review Sep 2019
Barcelona, Spain171 contributions26 helpful votes
+1
Well situated. Very reasonable price per night. Breakfast of sufficient variety. Truly good restaurant. Parking available for 8€ per day. Helpful and polite staff at reception desk. All speak good English. Room and aisles decoration could be certainly improved.
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Date of stay: September 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Oct 15, 2019
Dear Nedko1971, Thank you for staying with us. We appreciate your feedback. Thank you for your kind comments, we are delighted that you enjoyed your stay. Hopefully we will welcome you back shortly! Best regards, Katarzyna Gradzka, reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
876johan wrote a review Sep 2019
Uden, The Netherlands1 contribution
Helpfull and accurate personel. Very good restaurant en nice atmosphere. It is situated in the very hart of the city center. Rooms are clean fresh and well equiped. Inculsively monitored parking behind the hotel
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Review collected in partnership with Best Western
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Oct 15, 2019
Dear 876johan, Thank you for choosing Best Western Cristal hotel. We appreciate your feedback and we are very happy that you had great stay with us. Hopefully we will welcome you back soon. Best regards, Katarzyna Gradzka, reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T S wrote a review Sep 2019
Jupiter, Florida1057 contributions379 helpful votes
The room was large with a comfortable bed and good shower. Our room was on the back of the hotel and was very quiet. The front desk spoke English well which was helpful. The square and several supermarkets are close by. It is about 30 minute walk from both the train station and the bus station. Would definitely stay there again.
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Date of stay: September 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Oct 15, 2019
Dear T S, Thank you for staying with! We are very happy that you enjoyed your stay with us and that you are intent to come back in the future. Than you in advance for recommendation with family and friends. We are waiting for your return. With warm regards, Katarzyna Gradzka, reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
janiceandbryn wrote a review Sep 2019
Willerby, United Kingdom180 contributions214 helpful votes
This is a lovely hotel set in the very lively centre of Bialystok. Our room was large, spotlessly clean with king bed, fridge and wonderful shower. The breakfast was substantial with a wide choice and beautifully presented. Thoroughly recommended.
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Date of stay: August 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Katarzyna G, Kierownik recepcji at Best Western Hotel Cristal
Responded Oct 14, 2019
Dear janiceandbryn, Thank you so much for your feedback and kind comments about our services. We are delighted to read that you had great stay with us. Thank you for recommendation and hopefully you will visit us again. Best regrads, Katarzyn Gradzka, Reception manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$44 - $59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western bialystok, bialystok best western
LOCATION
PolandEastern PolandPodlaskie ProvinceBialystok
NUMBER OF ROOMS
88
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Frequently Asked Questions about Best Western Hotel Cristal
Which popular attractions are close to Best Western Hotel Cristal?
Nearby attractions include Kosciuszko Market Square (0.02 miles), St Nicholas Greek Orthodox Church (0.08 miles), and The Great Synagogue Memorial (0.1 miles).
What are some of the property amenities at Best Western Hotel Cristal?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Hotel Cristal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Hotel Cristal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Hotel Cristal?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Best Western Hotel Cristal?
Conveniently located restaurants include BABKA Restaurant, Multibrowar, and Futu Sushi.
Are there opportunities to exercise at Best Western Hotel Cristal?
Yes, guests have access to a sauna and locker rooms available in the fitness center during their stay.
Is Best Western Hotel Cristal located near the city center?
Yes, it is 0.9 miles away from the center of Bialystok.
Are any cleaning services offered at Best Western Hotel Cristal?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Hotel Cristal offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Best Western Hotel Cristal?
The staff speaks multiple languages, including English, Russian, and Polish.