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Dolina Charlotty Resort & SPA

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Strzelinko 14 PL 76-200 Slupsk, Slupsk 76-200 Poland
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Traveler (329)
Room & Suite (67)
Pool & Beach (11)

About

#1 of 4 hotels in Slupsk
Location
Cleanliness
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Value
Hidden from road dust, far away from the hustle and bustle of cities, yet close to the beautiful Baltic beaches in Ustka, the absolutely charming coastal resort Charlotta Valley is waiting for you. It hospitably opens its doors, making the time stop. This location is known to everyone who is looking for exceptional and unforgettable experiences, and - at the same time - wishes to relax in comfortable surroundings. We offer our guests comfortable accommodation in the facilities located at the picturesque Zamelowo Lake, among beautiful woods. The stylishly and uniquely furnished interiors, comfortable and cosy rooms, excellent recreational facilities will convince anybody who has stayed in our place at least once to pay us a visit again. The Charlotta Valley is a world made of dreams. Making them come true, we keep in mind both our youngest and older guests. We offer our guests, among other things: swimming pool, jacuzzi and world of saunas, BALI HAI SPA, Charlotta ZOO with the Fairy Park and Water ZOO Safari, Seal Park, Rock Pub with a bowling alley and billiards table, Rope Course Horse riding for beginners and advanced riders, Jogging and cross country routes. The Charlotta Valley is an ideal place for organising various types of mass events. Its picturesque scenery, perfectly prepared infrastructure and professional service guarantees participation in top-quality events.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Canoeing
Hiking
Horseback riding
Fishing
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Hammam
Massage
BBQ facilities
Currency exchange
Non-smoking hotel
24-hour front desk
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Room features
Bathrobes
Desk
Private balcony
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
VIP room facilities
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, German, Polish
820Reviews3Q+A4Room tips
Traveler rating
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Popular mentions
Marta K wrote a review Jul 2020
1 contribution1 helpful vote
We have stayed in Dolina Charlotty for a week in summertime, family 2+2. We are VERY disappointed, the rooms are small, beds old&uncomfortable and food outdated and not tasty (buffet). There is no fresh fruits and vegetables served in summertime but frost crap... The only positive was nice staff that are friendly but cannot help with anything because they do not have any tools to work with... This hotel was probably a good one 10 years ago.. Z prwnoscia nie polecamy hotelu Dolina Charlotty, pokoje mikroskopijne, łóżka z zapadniętymi materacami i odpadajacymi zagłówkami (przez cały tydzień nikt nie przyszedł zeby dokręcić mimo próśb) a jedzenie to okropne mrożonki serwowane na okrągło przez cały tydzień. Ogólnie brudno i nieprzyjemnie, zaniedbany teren a właściciele nastawieni na łatwy zysk. Hotel ma swoje lata świetności dawno za sobą..
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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Response from Kierownik Sprzedaży i Marketingu, Marketing at Dolina Charlotty Resort & SPA
Responded Aug 26, 2020
Dear Guests, Thank you for your opinion. We can't agree that there are no fresh fruits and vegetables. They are always in the buffets. Regards,
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Ewelina B wrote a review May 2019
Cambridge, United Kingdom22 contributions9 helpful votes
+1
Stayed in Rybaczówka rooms on the water for 3 nights and we weren’t impressed at all. The hotel is maybe 4 star but they can’t count the rooms on the water as 4 stars too just because they are under the same management. I’m giving 3 stars but I’m sure it will reflect on the hotel as a whole. First impressions count and it wasn’t a good one. As soon as we walked into the room we’ve noticed -one bottle of water was opened and drunk from (see picture). -The rubbish bin was still full (see picture). -The ant repellant was left behind the TV (see picture). Don’t think it was there for the guests to help themselves. Good that we didn’t have the kids with us because that would of been a disaster. -The closest plug for the kettle was by the window so had to put the kettle on the floor to boil some water. A better room set up is a must. -The bedside table was sticky (see picture) -The window was dirty (see picture) -when need to use an iron to iron a shirt for an occasion we were told that the iron room is in the main building. It was raining so we had to drive there around the hotel because the walk from Rybaczówka to the main building in the rain would be unpleasant. On my return, just by a chance I discovered an iron in the communal area of Rybaczówka. The staff need to be informed that the iron is available in Rybaczówka as it would save us a trip to the main building. The website says towel are changed every day and sheets are changed every 2 days. We stayed for 3 nights and we had no house keeping over those days. When I complained to the reception I was told that the opened bottle of water possibly belonged to the cleaner. I had to ask for replacement because staff didn’t offer it. When complained about the cleanness and the daily housekeeping the staff explained that it’s always done on request. please inform your guests about this when checking in. It will save you a complaint. The positive feedback: -Nice surrounding atmosphere. But you can get that going camping or clamping. -Big buffet breakfast. -Free use of sauna, jacuzzi, swimming pool and the gym. Bring the toiletries and the towel with you because the containers with soap are empty. -The staff is nice and polite.
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Date of stay: May 2019Trip type: Traveled as a couple
2 Helpful votes
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Daga P wrote a review Oct 2018
France164 contributions21 helpful votes
+1
We have stayed there at the end of August/beginning of September. So, here we go, our pros & cons: 1 ROOM good spacious rooms (well at least these with the balcony) minus: - at least one socket was hidden behind large, heavy bed and was not possible to reach it (big heavy bed tops of the bed "defends" access to the socket :)) 2.BREAKFAST in the form of a richly stocked buffet (in addition to standard egg type, scrambled eggs, sausages, bacon, muesli, there were also freshly made pancakes, plenty of cheese, wedges, salads, yoghurts, and as well as 3 or 4 types of herrings.) MINUS: - lack of orange juice (there was only orange nectar - but it is not juice) Which is quite surprise -because I can get fresh orange juice in any IBIS Budget hotel which obviously cost less than Charlotta's Resort. 3.LUNCH is really average ("half-board") in the form of a buffet as well, however, very limited( no fresh fruits or salads/tomatoes, so nothing special to put on the side of your plate). also as a big minus: Coffee was not included in the dinner - if you want one -you need to pay extra. I suggest eating elsewhere. (Ustka is not that far away -and there are plenty of nice places for a lunch). 4. BALINESE SPA We took plenty of treatments (RASUL for two) , plenty of massages(relaxing massage of the whole body for two, shiatsu massage, hot stone massage) and I visited also beauticians twice for a skin treatment. All was just PERFECT, high level of customer service. highly recommended (my favourite was Shiatsu massage!!!) MINUS: jacuzzi has a lot of sand - i think is time to clear after the season, the same with the water filters of swimming pool (those on the bottom) Overall: it is a good hotel with fab Balinese SPA I think is perfect for a couple. I saw also other attractions, like a seal sanctuary or horse riding and there is Zoo as well. I like this place but it needs some small improvement (except SPA).
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Date of stay: September 2018
Value
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Trip type: Traveled as a couple
1 Helpful vote
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Response from Tourtrend, Kierownik sprzedaży at Dolina Charlotty Resort & SPA
Responded Nov 26, 2018
Dear Daga, Thank you for your opinion. Everything what you wrote is very important for us and we will take this into account. Regards,
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trendyvicar wrote a review Aug 2018
London, United Kingdom490 contributions166 helpful votes
A very spacious new hotel with comfortable facilities and some surprising things hidden up its sleeve! Lovely friendly staff throughout. Great service. Delicious fresh food at the buffet and for breakfast. Room comfortable - we were provided with a fan for the hot weather but a good improvement would obviously be air conditioning. Powerful shower and opening windows. Good internet. Downstairs is the Rock bar where there are a couple of...wait for it...bowling alleys!! What a great idea. There is also a lovely looking spa and pool and the grounds here are gorgeous forest with a lake and a zoo!! (I didn’t get there). Overall a very friendly, beautiful and comfortable place to stay.
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Date of stay: August 2018Trip type: Traveled on business
1 Helpful vote
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Response from Tourtrend, Kierownik sprzedaży at Dolina Charlotty Resort & SPA
Responded Aug 8, 2018
Dear Guest, Thank you very much for your opinion. We kindly invite You to visit Dolina Charlotty again. Regards
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kwiat07kwt wrote a review Jun 2018
57 contributions7 helpful votes
I cannot say anything about the hotel or the restaurant because I have never slept in it or slept in it. The rest of the place is simply good. The zoo, the seal centre and the rest of the area is great to walk around and enjoy the time.
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Date of stay: June 2018Trip type: Traveled with family
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Response from Tourtrend, Kierownik sprzedaży at Dolina Charlotty Resort & SPA
Responded Jun 15, 2018
Dear Guest, thank you very much for your opinion.
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PRICE RANGE
$77 - $114 (Based on Average Rates for a Standard Room)
LOCATION
PolandNorthern PolandPomerania ProvinceSlupsk
NUMBER OF ROOMS
94
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Frequently Asked Questions about Dolina Charlotty Resort & SPA
Which popular attractions are close to Dolina Charlotty Resort & SPA?
Nearby attractions include Zoo Charlotta (0.2 miles), Dolina Charlotty (0.3 miles), and St.Joseph's Chapel (4.8 miles).
What are some of the property amenities at Dolina Charlotty Resort & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Dolina Charlotty Resort & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Dolina Charlotty Resort & SPA?
Yes, free parking is available to guests.
What are some restaurants close to Dolina Charlotty Resort & SPA?
Conveniently located restaurants include Pinokio Pizzeria, Milkshake Bar, and Poranek.
Are there opportunities to exercise at Dolina Charlotty Resort & SPA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are pets allowed at Dolina Charlotty Resort & SPA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Dolina Charlotty Resort & SPA offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dolina Charlotty Resort & SPA?
The staff speaks multiple languages, including English, German, and Polish.
Are there any historical sites close to Dolina Charlotty Resort & SPA?
Many travelers enjoy visiting Bluecher Bunkers Ustka (6.0 miles), Ustka Lighthouse (5.9 miles), and Hexenturm (5.2 miles).
Does Dolina Charlotty Resort & SPA have any great views?
Yes, guests often enjoy the lake view available here.