Hotel Aurora Family & SPA
ul. Bohaterow Warszawy 17, Miedzyzdroje 72-500 Poland
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About
#4 of 112 hotels in Miedzyzdroje
Location
4.7
Cleanliness
4.2
Service
4.2
Value
3.7
See why so many travelers make Hotel Aurora Family & SPA their hotel of choice when visiting Miedzyzdroje. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.
Rooms at Hotel Aurora Family & SPA offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service is one of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Hotel Aurora Family & SPA, parking is available.
If you are looking for a good diner, you may want to check out Black & White or Placek i Kaszana while staying at Hotel Aurora Family & SPA.
Best of all, Hotel Aurora Family & SPA makes it easy to experience many great Miedzyzdroje attractions like Baltic Miniature Park (1.1 mi) and Walk of Fame Miedzyzdroje (0.4 mi), which are a short distance away.
We’re sure you’ll enjoy your stay at Hotel Aurora Family & SPA as you experience all of the things Miedzyzdroje has to offer.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Indoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
German, Polish
Location
ul. Bohaterow Warszawy 17, Miedzyzdroje 72-500 Poland
Name/address in local language
Hotel Aurora Family & SPA
Getting there
Great for walkers
Grade: 93 out of 100
93
43 Restaurants
within 0.3 miles
233Reviews0Q+A4Room tips
Reviews
Traveler rating
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Most Recent
Had a great time over there, staff was talking english, we had great view from our room, good thing about the inside parking. Staff nice, food great, spa and wellness area amazing. had the best massage ever.
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Date of stay: January 2019Trip type: Traveled solo
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room was beautiful, staff nice and kind, had great time over there. Food at the restaurant amazing. Definetely will go back there. Spa and wellness? Terrific. I had massage, lady was nice and very professional.
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Date of stay: August 2018Trip type: Traveled solo
Rooms
Cleanliness
Service
Room Tip: best views, clean rooms, great food
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is the only issue that we had, it was so hot that sleeping at night was difficult and unpleasant , with sea view room, opening windows wont help u due to noise from the street (bands, pubs etc) Aircon on floor 4 not efficient enough in my opinion and this is issue with design and way how is made. Other than this, staff very healpfull and friendly... aha ... ignore fridge option as these fridges works as aircon, almost not at all
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Date of stay: July 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Krzysztof S, Marketing at Hotel Aurora Family & SPA
Responded Aug 7, 2018
Thank you for your opinion. We are sorry that you had a problem with air conditioning. It should be efficient in every room. Did you report the problem to the hotel staff? We will examine the situation so that in the future there will be no such problems.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been visited the hotel for two days and I was the worst hotel that I have seen during my life. First of all, when we arrived from Germany asked the reception desk to use the parking they tell us that go and park there but the door was closed. We go there for three times but nobody was there. After half an hour the reception called the person who was in charge and find him and asked him to go to the parking. ( used an old black cell phone) Second, we went to the pool with my sister, her husband and son. In the entrance, the person let my family to go in and stopped me. She told that we can not accept you because we think you are not the hotels gust. I asked the person who was named “ Anna” what is the difference between me and my sister??” She told “you were the coat and I am pretty sure that you came directly from outside!!!!!” I asked her, please let me go and she said I can’t and “ it’s a part of my responsibility to check the people’s identification “!!! It’s unbelievable but they forced me to provide the hotels key and passport to enter the pool. Third, we had an argument with restaurant staffs who are very rude in morning. I tried to find the hotels manager to complain but he was busy and in the meeting!!! I think instead of attending the meeting it’s better to walk around the hotel and see what is really going on there. Fourth, the staffs are overall rude, unprofessional and can not speak English. I advise you that Do not go to this hotel if possible! …
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Date of stay: March 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from MarcinPaluchowski, Specjalista ds. Marketingu at Hotel Aurora Family & SPA
Responded Mar 30, 2018
While we appreciate the time you took to write a review, we are troubled by the description. We are sorry that your experience was not 100% satisfactory as that is very important to us. For the security of our guests the parking gate is always closed and opened only on request, we are sorry if there was a delay in opening it for you. We hope we will have the chance to make a better, second opinion. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was little bit confused, hotel is nice and comfortable, but there are some issues to mention. Rooms are clean and large, but walls are from "paper". You can hear anybody from next rooms up and below. Wellness and spa are small and together in one place (pool, jakuzzi, sauna and steam...). Restaurants are on acceptable quality level. Hotel is suitable for families, singles can be disturbed. Place is near to beach, pier and sea.
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Date of stay: December 2017Trip type: Traveled with friends
Value
Rooms
Service
Room Tip: request rooms on seaside (north)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MarcinPaluchowski, Specjalista ds. Marketingu at Hotel Aurora Family & SPA
Responded Dec 14, 2017
Thank you Mr. Tomas for leaving a review. We are glad you enjoyed your stay by the sea and that we were able to meet all your expectations. We hope you will have the chance to visit us again and we will be able to make an even better impression and create more fond memories. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When checking in they could not find the booking for our two rooms nor the spa treatment . After a while they found it and withput any excuse we got two room far from what we booked. No sea view and single beds. The corridor on the first floor smelled chemicals and far from a pleasant spa feeling . With total uninterest of helping or excusing the spa treatment was booked for the morning. It was not expensive but the guy who did the massage did unfortunately not understand english so no communication about where to focus the massage . Avarage result after 75 minutes massage. Pools where maximum 29 degrees and the Spa was not at all any spa worth the name . There was a discount coupon saying 40 % and told valid before treatment but only valid to 10 % after the treatment . So it was not expensive but please take my advise and choose a place where smiles and professionalism is the trademark. This Aurora hotel has a lot to improve before it is even close.…
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Date of stay: August 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from MarcinPaluchowski, Specjalista ds. Marketingu at Hotel Aurora Family & SPA
Responded Aug 25, 2017
Dear Mr. Robert. Thank you for taking the time to leave a review. We are sorry for the confusion with your missing reservation and the only positive thing we see in this situation is that despite not having a reservation we were able to find a room for the duration of your stay. We find it unfortunate you did not enjoy our SPA treatments and that the "up to 40%" discount was not clearly communicated. Again, we see a small positive here, that despite this, you noted our SPA is not expensive. We do hope we can continue to improve our services and we know that thanks to feedback from our guests we can do so. We hope we will have the opportunity to make a better, second impression. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I believe that this hotel is more suitable for families with young children that want to take advantage of all attractions that town has to offer that for couples that want to spend a quiet time away from the action.
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Date of stay: August 2017Trip type: Traveled as a couple
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MarcinPaluchowski, Specjalista ds. Marketingu at Hotel Aurora Family & SPA
Responded Aug 11, 2017
Thank you Mr. Tom for your review. As a Family hotel we especially try to make sure that we offer extra amenities and activities for all children in our Hotel. During the summer months the whole area by the sea side is lively and active and for a quiet stay we highly reccomend a visit during the srping or autumn. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very nice hotel - excellent location, in the heart of the town. Rooms and bathrooms are clean, we were twice already, with small children. Nice and polite staff. Good food & pool area, although the water too cold in the regular pool and also in the children one. The drawback is the price - here I can recommend finding some special deals.
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Date of stay: February 2016Trip type: Traveled with family
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MarcinPaluchowski, Manager at Hotel Aurora Family & SPA
Responded Jan 22, 2017
Thank you for your review. We are thrilled we meet all your expectations and that you have chosen to visit us with your family multiple times. We always are happy to hear compliments about our good food and polite staff as well as suggestions as to how we can improve. We would like to recommend that before your next visit you contact us directly so that we can help you book your favorite room at the best price. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheGlobeTrotters1026 wrote a review Jul 2016
Southampton, United Kingdom13 contributions12 helpful votes
Started off with a miserable meet & greet by Aleksandra W. at reception followed by bitter disappointment when entering the room to be met by 'twin beds' having specifically requested a double. This was particularly annoying as I had advised the hotel that we had just got married!!!. The answer was to place another mattress on the bed which didn't help after being told there were no spare rooms. Breakfast ok...nice man making the eggs who btw said that the hotel was relatively quiet for the time of year...but no spare rooms!!!!...swimming pool ok. On departure day guy arrived with a trolley to help take the bags downstairs and then stood there whilst i loaded 6 bags onto the trolley. when we got downstairs he buggered off with no offer to help load the car. The hotel is dated and the service most definitely not 4 star. Retro part of the hotel not recommended, small room, just the view was amazing however very noisy at night. SPA and restaurant good service . Overall avoid if you can.…
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Date of stay: July 2016Trip type: Traveled as a couple
Rooms
Cleanliness
Service
Room Tip: Not sure as pictures on the website don't reflect reality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Responded Nov 23, 2016
Dear Sir, Thank you for the time you spent writing this review. We value our Guests feedback as this helps us improve the services we offer. We are disapionted by the fact that the room was not set up to your liking and hope to avoid such miscommunication in the future. We are slightly encouraged by the fact that you also mention some positive aspects of our hotel, such as the excellent location, good restaurant and SPA. We are now able to focus on improving the specific points you mentioned and being more cheerful too. Thank you once again for your review and we hope that you will visit us again and that you will be pleasantly surprised with how we have improved. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed the hotel 3 nights in the apartment. Rooms are made every day and are clean. Unfortunately walls are so thin that in the evening you can hear your neighbors alcoholic talks. Bedroom is blind i.e. there is no window and beds as too soft what, considering the price is even more disappointing. Also the underground garage is so tight and tiny that it forced the owner to mount car lifts what is really annoying as you have to wait for your car in a queue and risk to scratch it when maneuvering. The place (not only the hotel) is crowded by older German tourists. So you don't feel being in Poland but rather east of Germany. Food served for breakfast is of good quality and there is a variety of choice. The hotel is located directly at famous city pier though in the summer it may be disturbing due to proximity of small restaurants and fast food kiosks. One thing must mention - the beach and Wolinski National Park is awesome ! Overall if you want to overspend a bit and don't mind crowing older German tourists this is a place for you. …
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Date of stay: December 2015Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mateusz C, Kierownik sprzedaży at Hotel Aurora Family & SPA
Responded Jan 18, 2016
Dear Sir, thank you for choosing our hotel for your stay and for the feedback about it. It is really nice to read, that our service corresponded to your expectations and that you enjoyed the breakfasts and the location of our hotel. We are sorry, that you didn’t feel comfortable about our garage, but there is always a staff member available, who can help our guests by parking the car. Regarding your comment about the tourists from Germany, we don’t have really influence over the nationality of the people who are visiting us. We suppose, that there is a lot of German tourists in Międzyzdroje, because of the fact, that the boundary between Poland and Germany is only 25 km from here. It is really difficult for us to appraise, how the presence of German tourists could have influenced the quality of your stay at our hotel. We recpect your remark, but we also consider, that certain characteristics such as nationality or ethnic origin should not be the criterion for assessing another people. Thank you once more for the feedback and we hope to see you soon again. With kind regards, Mateusz Chmieleski Hotel Aurora Family & SPA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Miedzyzdroje area.
PRICE RANGE
$77 - $124 (Based on Average Rates for a Standard Room)
LOCATION
PolandWestern PolandWestern Pomerania ProvinceMiedzyzdroje
NUMBER OF ROOMS
98
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Frequently Asked Questions about Hotel Aurora Family & SPA
Which popular attractions are close to Hotel Aurora Family & SPA?
Nearby attractions include Natural History Museum of Wolin National Park (0.3 miles), Kino 7D Max Międzyzdroje (0.05 miles), and Oceanarium Międzyzdroje (0.05 miles).
What are some of the property amenities at Hotel Aurora Family & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hotel Aurora Family & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Aurora Family & SPA?
Conveniently located restaurants include Baron Pub & Restaurant, Surowe Wnętrze, and Restaurant First.
Are there opportunities to exercise at Hotel Aurora Family & SPA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel Aurora Family & SPA located near the city center?
Yes, it is 0.2 miles away from the center of Miedzyzdroje.
Are pets allowed at Hotel Aurora Family & SPA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Aurora Family & SPA offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Aurora Family & SPA?
The staff speaks multiple languages, including German and Polish.
Are there any historical sites close to Hotel Aurora Family & SPA?
Many travelers enjoy visiting Goeben - Coastal Artillery Battery (5.0 miles).