Hotel Aquarius SPA
ul. Jana Kasprowicza 24, Kolobrzeg 78-100 Poland
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About
#3 of 59 hotels in Kolobrzeg
Location
4.3
Cleanliness
4.7
Service
4.5
Value
4.4
AQUARIUS SPA***** hotel is located just 280 metres from the wide, sandy beach in Kolobrzeg, adjacent to a seaside park. This spacious building with an elegant and modern interior design features an excellent spa, as well as spacious rooms with air conditioning, balconies and free, wireless Internet access. The hotel also has rooms for people with disabilities and those with very sensitive allergies.
Standard room amenities include a desk for work; a sitting area; a telephone; an LCD television; a mini bar; wireless Internet access (Wi-Fi); a lockable safe; a hairdryer; bathrobes; a bathroom scale; an electric kettle, with coffee and tea-making capabilities; and chairs for the balcony.
Guests can enjoy the spacious Aquacenter, which consists of: a recreational pool with water attractions; a sports pool with a length of 25 metres; a complex of saunas and steam baths; and a sunny terrace with sun loungers, located in the hotel's garden. The professionally equipped gym and fitness room, as well as the proximity of biking and running paths, allow guests to participate in and enjoy active recreation. In addition, the hotel's SPA offers a wide range of massage and beauty treatments. In the evening, guests can relax with a game of billiards at the atmospheric Aquarius LOUNGE, as well as weekend fun at Aquarius CLUB.
A varied, rich breakfast served in the form of a buffet, with live cooking, is served in the hotel restaurant "Horyzont," which-using local and seasonal products of the highest quality-is among a small group of restaurants in Poland that have been awarded the prestigious Slow Food certificate.
The "Wiatr i Woda" cafe offers delicious desserts, hot snacks, caffeinated beverages, healthy options, and alcoholic drinks. Directly next to the cafe is a play club for children, with glass walls, so that parents can peacefully enjoy the taste of their delicious coffee whilst at the same time keeping an eye on their children. For slightly older children, the hotel features a game zone, equipped with table tennis, table football, and air hockey tables.
At the 24-hour reception desk at AQUARIUS SPA***** hotel, guests can arrange for transportation, such as a shuttle, or rent a bicycle for the day. The hotel features a cark park outside, in front of the hotel, as well as a monitored car park in the underground garage. During the summer, the hotel has a private area on the beach, with sun loungers.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Board games / puzzles
Babysitting
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Nightclub / DJ
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Currency exchange
Gift shop
Sun deck
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Private balcony
Minibar
Electric kettle
Flatscreen TV
Room service
Safe
Sofa
Telephone
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, German, Polish
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
50Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
ul. Jana Kasprowicza 24, Kolobrzeg 78-100 Poland
Name/address in local language
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I booked two rooms here through Booking.com for an agreed cost. Booked 2 days before travel and from within Poland. Once I arrived here (I say here because I am still here) I find the hotel have added £30 to each room. I complained to booking.com who contacted the hotel to enquire. The hotel refused outright to amend the price. This is a disappointment since I have stayed here many times before but as a matter of principle I will never stay here again. Their GREED has lost them a returning customer. There are plenty of other good hotels on the northern coast.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paulina B, Marketing at Hotel Aquarius SPA
Responded 1 week ago
Dear Sir, Thank you for your next stay at the hotel. According to the personal conversation that took place on the day of your departure, I would like to inform you that the hotel has not charged more funds than those that appeared on the booking confirmation. As I have already explained, banks often charge a commission for currency conversion and transactions in a currency other than PLN. On the booking.com page there is information that „You will pay the hotel in the hotel’s local currency (PLN). The displayed amount (in GBP) is indicative and based on today’s exchange rate.” The hotel has taken payment in PLN and hence the discrepancy in payment, but here the hotel is not at fault. Please explain this situation with your bank. We also received a message from the Booking.com portal, which after checking our bills, does not see any grounds for a refund. I hope that other aspects of your stay made up for this inconvenience. If you want to give us another chance, I will personally make sure that all negative aspects of your last visit will be erased and that your next stay at AQUARIUS SPA Hotel***** will meet all your expectations. We hope to welcome you back soon. Best regards, Paulina Boruch Guest Relations Manager
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This hotel is easily the best in the entire Western Pomeranian coast, especially for families intending to simultaneously enjoy beach and escape big-city hustle and bustle, while being able to access all modern amenities. The spa complex provides a wide range of facilities necessary for such a successful stay, from footballing grounds to a decent-sized swimming pool (more for rainy days, as the beach itself is a stone-throw away). Entertainment for kids (all sorts of games) and adults (bar, disco etc.) is also provided. Last but not least, the catering services are very good as well. And if somebody is still not satisfied, there is more to see and do along the sea-front promenade, at the beginning of which this hotel is situated
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from hotel-AQUARIUS-SPA, Kierownik at Hotel Aquarius SPA
Responded Jan 2, 2020
Dear Guest, many thanks for your excellent feedback following your summer stay at the AQUARIUS SPA Hotel*****. We are glad, that you spent with us wonderful summer holiday and that you have appreciated our hotel in so many areas. It was very nice to hear from you that “our hotel is easily the best in the entire Western Pomeranian coast”. Thank you for this rekommendation. We look forward to welcoming you back in the near future. Kind regards, Barbara Matlakiewicz-Gałęziewska Sales Manager.
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It was our second time when we were spending Xmas in Aquarius using their Xmas offer. I need to say that 2018 Xmas offer/quality of service was much much better compared to this year (2019). Key disappointments: - If you sleep on the 1st or 2nd floor expect to hear the music from the Disco which is on the floor -1 - it is ridiculous for 5-star hotel - Staff on the bar (cafe) has much to learn - slow, slow, slow and make mistakes - Wigilia (Xmas Eve) was only 3 hours with long lines waiting for the food and long lines for kids to get their presents from Santa Claus - it could be better organised for adults and kids - very disappointing - Poor choice of cakes during the second day of Xmas - much less vs. last year It is not a 5-star hotel I would say 3+ or 4-star max - these stars should be periodically reviewed to check quality of staff, food, offered services, rooms etc.…
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotel-AQUARIUS-SPA, Kierownik at Hotel Aquarius SPA
Responded Dec 31, 2019
Dear Guest, thank you and for your recent stay at the Aquarius Spa Hotel***** and for your opinion. We would like to add that the majority of our Guests have very positively evaluated the Christmas stays in our hotel this year. We are sorry that we did not manage to meet all your expectations during your stay. We cordially invite you to visit us again and wish you all the best in the New Year 2020. Best regards, Barbara Matlakiewicz-Gałęziewska Sales Manager.
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Andrzej Piotr Kowalski wrote a review Aug 2019
Sroda Wielkopolska, Poland55 contributions13 helpful votes
+1
Traveling through Europe and America never found such good place with such lovely mood for eating and relaxing however I have never ever found such a place where you can really need to look after your meal which means the waiters will take care of your dishes against the rules. So even If you have smth on the plate and fork and knife shows its not finished.... Might disappear.... Best food ever.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotel-AQUARIUS-SPA, Kierownik at Hotel Aquarius SPA
Responded Aug 13, 2019
Thank you for your opinion on your recent visit to our restaurant Horyzont. We are glad that you enjoyed the mood and atmosphere of the restaurant so much. We're sorry about the incident you described. I assure you that we will pay special attention to the quality of service in this area. We are looking forward to your next visit. Kind regards, Barbara Matlakiewicz-Gałęziewska Sales Manager.
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We stayed again in the apartments Attached to the hotel. We have stayed several times on both sides on the hotel (apartments and main hotel). The pillows where very uncomfortable but we received extra ones when asking at the apartment reception desk (a wonderful warm lady)the main hotel reception desk was unwilling to help when I asked him! He could have been more helpful (yes sir I will go and get someone for you) rather than brushing me away, guests shouldn’t have to request to see a manager just to have more pillows :-), children have to pay extra if they are to take part in activities in the play area if staying in apartments which is a little unfair. The buffet breakfast is amazing, the spa is wonderful, Everything is very clean and working. As we are living in a time when we should be using less plastic.....try to use something reusable on the water filling stations and not the plastic cups!! It will save the hotel lots of zloty if you encourage guests not to use the plastic cups!!! Thank you for another wonderful stay and we will be back again :-) …
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Date of stay: April 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from hotel-AQUARIUS-SPA, Kierownik sprzedaży at Hotel Aquarius SPA
Responded Apr 24, 2019
Dear Guest, many thanks for your feedback following your recent stay with us. We are happy that you found our breakfast buffet amazing and that our SPA met your expectations. We are looking forward to your next visit. Kind regards, Barbara Matlakiewicz-Gałęziewska Sales Manager.
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Stayed here for three nights during a conference. The bedrooms were very large with plenty of space. Free safe in the room was a bonus and also free wi-fi although limited band width so was slow. There were drink amenities but no creamer or milk is supplied although I requested this but never got any. Good size TV but this is the first hotel that has absolutely no English TV channels or even Sky News was also not allowed. They need to cater for all European visitors. Food quality was very good I did not have a bad meal all the time I was there. Breakfast was good but there was no toaster available. Very good spa with large swimming pool Overall very good and would recommended this hotel although they need to offer at least one speaking TV channel.
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Date of stay: October 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotel-AQUARIUS-SPA, Manager at Hotel Aquarius SPA
Responded Nov 19, 2018
Dear Guest, thank you for your feedback following your recent stay at the AQUARIUS SPA Hotel***** during the conference. I was happy to read that you found our hotel very good and enjoyed our spacious rooms. Thank you for appreciating the quality of our food. We would like apologise for the inconvenience associated with lack of creamer and toaster. According to my knowledge, the toaster is always at the guests' disposal during breakfast. Unfortunately, on the day of your stay it was temporarily in repair. Currently the toaster is working properly. Thank you for all your comments and suggestions regarding TV channels and Internet speed. I assure that we will check the WLAN in your room. I hope you will come again to stay with us and we shall do our best to meet your expectations. Kind regards, Barbara Matlakiewicz-Gałęziewska Sales Manager.
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We have stayed in many hotels in Poland and must say this is one, if not the, best that we have stayed at. At the start of the holiday our son was sick so we had to postpone our arrival. This was arranged without problem or extra cost. When we finally got there the children were given gifts and we were shown to our room. The room was big, enough space for two kids and two adults, clean and quiet. We stayed at this hotel on a package which included entertainment for the kids and food. The food was great but as this is a Polish hotel its mainly Polish food. They had a section for kids meals which my children loved. The kids entertainment was a bit hit and miss. There were three entertainers and if the lady with the black hair (she was amazing) wasn't there it wasn't so well organised. For example there was a balloon event. My two year old plus his friend waited for half an hour for a balloon animal. The balloons kept popping-scarring the kids-and then after asking my son what he wanted the lady gave the balloon to someone else :( That being said the kids disco was the best I have ever been to and any events with the lady with the black hair were well organised and of a high quality-she had amazing energy. (My son made a bag, a wooden anchor, a sea shell circle) The hotel also offered football training for the kids which my son loved and the trainer was very good. This hotel is also close to the beach and has an aqua park (although the water is quite deep.)It has two play rooms (one in the café is more for toddlers) and another room with a bouncy castle that was fab. I should also comment on the staff. Also really friendly (even saying hello when seeing us outside the hotel) and very helpful. My son wanted to play on the consol they have and one man spent a lot of time showing him how it all works. All in all an amazing trip cant wait to go back,…
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Date of stay: July 2018Trip type: Traveled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotel-AQUARIUS-SPA, General Manager at Hotel Aquarius SPA
Responded Jul 20, 2018
Dear Guest, I was so happy to read that you and your family enjoyed your recent stay with us at The Aquarius SPA Hotel. I have passed on your kind words to my team at the hotel and we all look forward to welcoming you back again in the near future. My kindest regards, Dominika Lesiak Hotel Director.
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Absolutely stunning hotel! Amazing food really nice service and good SPA. We really liked our room - standard double - but in the nice standard. Specious and clean. We were lucky to have an option to join a disco in the club. It was really fun there are two options so everyone can choose something interesting. Highly recommend I didn't expect such a good hotel in this city.
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Date of stay: June 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotel-AQUARIUS-SPA, Kierownik at Hotel Aquarius SPA
Responded Jun 11, 2018
Dear Zuzanna, Thank you for your kind feedback regarding our service, spa and the room. Your recommendation is very important for us. We looking forward to your next visit – Joanna SOBIŁO Sales Director.
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We had a perfect Abyhanga massage in the hotel and like to hihhly recommend this spa. It has a perfect service and a feel well atmosphere. It is possible to visit the spa even you are not a hotel guest.
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Date of stay: April 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotel-AQUARIUS-SPA, Kierownik at Hotel Aquarius SPA
Responded Apr 19, 2018
Dear Ulrich, Thank you so much for your lovely recommendation our spa and Abyhanga massage. We hope to welcome you back soon. Best regards – Joanna SOBIŁO Sales Director.
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The hotel is very clean and nice. Great viariety of food for breakfast. FRESH FRUIT, NUTS, Cava,goat cheese, cakes,diffrent kinds of bread, granola, eggs,saussages,wafels.Every guest will find something tasty.Everything fresh and delicious.The swimming pool area, spa and the gym also great.Rooms big enough and cleaned every day.Very close to the beach. I would recommend this hotel without doubts.
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Date of stay: November 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotel-AQUARIUS-SPA, Kierownik at Hotel Aquarius SPA
Responded Apr 16, 2018
Dear Guest, thank your kind for posting review of your stay and recommend. We hope to welcome you back soon. Best regards – Joanna SOBIŁO Sales Director.
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PRICE RANGE
$144 - $208 (Based on Average Rates for a Standard Room)
LOCATION
PolandWestern PolandWestern Pomerania ProvinceKolobrzeg
NUMBER OF ROOMS
205
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Claim Your Listing Frequently Asked Questions about Hotel Aquarius SPA
Which popular attractions are close to Hotel Aquarius SPA?
Nearby attractions include Pomnik Sanitariuszki (0.3 miles), Stefan Żeromski Park (0.6 miles), and Baszta Lontowa (0.7 miles).
What are some of the property amenities at Hotel Aquarius SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Aquarius SPA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Aquarius SPA?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Aquarius SPA?
Yes, a parking garage is available to guests.
What are some restaurants close to Hotel Aquarius SPA?
Conveniently located restaurants include Restauracja Shuum, La Maison Restaurant, and Thai Orchid.
Are there opportunities to exercise at Hotel Aquarius SPA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel Aquarius SPA located near the city center?
Yes, it is 0.9 miles away from the center of Kolobrzeg.
Are any cleaning services offered at Hotel Aquarius SPA?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Aquarius SPA offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Aquarius SPA?
The staff speaks multiple languages, including English, German, and Polish.