Pay a little more and make sure you book the privilege room with the sea view and you won't be disappointed. This hotel is remarkable for its panoramic sea views with the most spectacular and glorious sunrise, truly special experience.The Hotel offers testfully decorated accommodation with modern amenities free Wi-Fi and swimming pool. They serve the best breakfast ever and their Winestone restaurant has impressive menu with yummy dishes. I was also impressed with cleanliness and excellent service. I had a 5* stay here and will definitely be going back again
Excellent and efficient service. Obtained the All upgrade. All the people at the hotel was very friendly. Particularly the breakfast, in the peak summer period, staff was had my the situation very well. Clean tables, food was constantly plentiful.
We have been quite disappointed with the Service at the Hotel.... we choose it because of the close proximity to the Harbour where our Ironman race was starting and for that is was perfect, but the service lacks international standard... examples? We had 2 reservations as our flight shifted 1 day forward but the Hotel was unable to make sure we can stay in our room, so we had to change rooms after 2 days... when we asked if somebody could get our empty luggage as the room was to small to store them, they told us they don’t have anyone, we need to store it ourself.... when it was raining we asked for an umbrella but they told us they don’t have one..... not sure the other hotels in town have better service but we have been in way better Mercure Hotels in other parts of Europe! One exemption, the staff at the internal restaurant was very nice and they accommodated to our requests very nicely!…
Convenient location, comfortable sleep and stay. We visited a nearby musical theater. Even in times of pandemy, this is an enjoyable experience, especially combined with the stay at this very nice hotel offering ample rooms and spectacular views.
Great location right by the seaside and main Gdynia attractions. Hotel is clean, family apartment is nice and spacious. Breakfast is good (ok, there is a 20 minute wait in the weekend, but this is due to Covid-19 restrictions and not hotel's fault), staff is friendly and helpful (helped to accommodate fridge in the room due to medical needs). Pool is basic but clean and water temperature was 29 deg. Celcius. Overall we enjoyed the stay very much.
This hotel was built when Poland was still a communist country and part of the hotel still reminds about it... If you do not believe - try to visit the show hall in the basement. Mercure does it best to change it step by step... Hotel offers nice sea view from some of the rooms. There are some special rooms such as the Capitain's Room or the Director's Room, unfortunately, I could only visit them without staying there... There is a really helpful staff trying to solve any kind of problem that might turn up during our stay. Excellent consist of big hot and cold dishes variety, nice veg options, freshly squeezed juice of your own composition and local Cassubian dishes, what more do you want for an excellent breakfast??? Swimming pool and sauna zone entry is free for the hotel guests and they operate from 9h00 till 21h00.…
It was a time of upcoming corona virus outbreak. Apart from pretty empty hotel, all the service provided was at it's best. Room comfortable and well equipped. Comfortable bed. Delicious dinner and varied food choice for the breakfast.
I recently stayed at this hotel found it to be an excellent clean efficient value for money all staff working in the hotel understood English and was highly professional food at the hotel was excellent specially the breakfast there wasn't nothing you didn't want everything was hot and you had a Great selection for everyone.
The hotelroom (family) was big with separate bedrooms and toilets. The breakfast included was ok but I missed the bacon. We ate at the hotels restaurant but we were not impressed. The food was average and service not very friendly. My advice is to it somewhere else.
Nice and clean hotell. The crew was helpfull and verry serviceminded. A lovely breckfast. The pool was a bit messy i mist som place to just play on. And maybe fix it more cossy. It was esay to park the car. We was verry pleast about ouer visit.