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    Mercure Ostrava Center

    564 reviews
    #1 of 18 Hotels in Ostrava
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    Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    Traveler (163)
    Room & Suite (82)
    Dining (23)
    Certificate of Excellence

    About

    4.5
    Excellent
    564 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street.
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    Property amenities
    Free High Speed Internet (WiFi)
    Restaurant
    Bar/Lounge
    Fitness Center with Gym / Workout Room
    Room service
    Airport transportation
    Banquet Room
    Business Center with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Pets Allowed ( Dog / Pet Friendly )
    Public Wifi
    Wheelchair access
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    Room features
    Air conditioning
    Minibar
    Accessible rooms
    Family Rooms
    Non-smoking rooms
    Suites
    Good to know
    HOTEL STYLE
    Business
    Centrally Located
    HOTEL CLASS
    564Reviews
    201Photos
    3Q+A
    62Room tips

    Reviews

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    Traveler rating
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    Popular mentions
    Good hotel. Must have ID.
    Good hotel. Mercure always good standard. On checking in, my Driving license was Not acceptable as ID, despite being accepted as a proper ID all over the world, Europe USA Australia Asia Russia, but not in this hotel.
    Read more
    Date of stay: March 2019
    Nice Hotel, great restaurant
    Nice hotel in the center, very helpful staff on the front desk and restaurant. Try the tasting menu very good food. Lots of choice at breakfast and the Sauna area is nice too. Will definitely use again if my travels take me back to Ostrava.
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    Date of stay: December 2018
    Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
    Responded Jan 2, 2019
    Dear Guest, Thank you for your recent stay at our hotel and for taking time to write us a lovely review! I will pass your kind comment to my team, I am sure they will appreciate it greatly. It would be a great pleasure to be able to look after you at our hotel again, so please let us know if you plan to come back. Once again thank you, and take care. Kindest regards Vladimir Sic, General Manager
    Read more
    Breakfast has improved
    I am a regular guest in this hotel and it is positive to mention that the overall services is professional and good. I had only one but... Over the last years the the quality of the breakfast was reduced. It was good to see that this was improved. Now it is again on the level…
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    Review collected in partnership with Accorhotels.com
    Date of stay: December 2018
    Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
    Responded Jan 2, 2019
    Dear guest, We very much appreciate your comments regarding your stay at the Mercure Ostrava. It is always a pleasure to receive such feedback. I will share your comments and remarks with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Vladimir Sic, General Manager
    Read more
    +4
    Standart
    We just have a rest for a night. Personal are helpful. Registered took a time. We are not satisfied With room. İt is floor 0. View to cars lamps.!!!! Hotel is near to centrum. Have a good breakfast. İt was 13€, a bit expensive. And parking fee is also expensive. İt was 9€.
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    Date of stay: December 2018
    Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
    Responded Dec 6, 2018
    Dear Guest. Thank you very much for your review and opinion. We are happy that you were satisfied with our service. I would like to suggest to book Privilege Room (higher floor, free access to Privilege Lounge with 24 hours food and drinks) for your next stay. We hope to welcome you in Mercure Ostrava soon. Vladimir Sic, General Manager.
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    Sunday Intermezzo in Ostrava
    While travelling from Lodz in Poland to Bratislava in Slovakia I decided to make an one-night stop in the famous Moravian mining town of Ostrava. Travelling by train at night is half the fun, nothing to see outside, and this logistical combination allowed me to schedule the…
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    Review collected in partnership with Accorhotels.com
    Date of stay: November 2018
    Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
    Responded Dec 6, 2018
    Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Please contact me before your next visit, I would love to thank you personally for your kind words. Kindest regards, Vladimir Sic, General Manager
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    123456…70
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    All photosTravelerRoom & SuiteDining Business Center & Event Rooms
    Photo provided by managementMercure Ostrava Center
    Standard double room
    PreviousNext
    123456…17
    Is the fitness center included in the room fare? And what are the opening hours? :)
    What is the parking pirice?
    Are there air conditioning in the rooms?
    I am staying in a Privilege Room and the air conditioning is working well whilst outside the temperature is a sweltering 30 degrees.
    -1 votes
    "Makes no difference."
    "Book another hotel"
    "If you are settled in left corner of the building you will get a beautiful view church"
    "I loved my stay at 3 rd floor,"
    "Good view from 3rd floor or higher at streetside. Very quite are rooms at inner parkingplace side."
    PreviousNext
    123456…13
    PRICE RANGE
    $54 - $140 (Based on Average Rates for a Standard Room)
    LOCATION
    Czech RepublicMoraviaMoravian-Silesian RegionOstrava
    NUMBER OF ROOMS
    139
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