Clarion Congress Hotel Olomouc
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About
#3 of 16 hotels in Olomouc
Location
4.3
Cleanliness
4.7
Service
4.4
Value
4.1
The brand new Clarion Congress Hotel Olomouc offers exceptional and comfortable modern rooms and superbly equipped conference and dining facilities.Hotel offers congress premises for up to 1 400 delegates, as well as 126 rooms including apartments and a Business Executive Suite. An excellent Benada Restaurant with a capacity of up to 440 guests will be a part of the hotel.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Concierge
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
Languages Spoken
Czech
Location
59Somewhat walkable
Grade: 59 out of 100
32Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
Jeremenkova 36, Olomouc 77900 Czech Republic
Name/address in local language
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195Reviews2Q+A18Room tips
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It has been over two years since I had been in Olomouc due Covid but the Clarion Hotel has not changed, The food is superb, the staff friendly and the rooms everything you could want and particularly a huge deep bath which I love. Their rates are extremely reasonable. Olomouc is a delightful city and not far from the famous Tremesna Osoblaha narrow gauge Steam Railway which is fantastic and also worth a visit. The Ceske Drahy steam depot in Olomouc is also worth a visit.
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Date of stay: June 2022Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: Choose one overlooking the square and railway station. You will never be bored.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ludmila Kopečná, Sales at Clarion Congress Hotel Olomouc
Responded Jun 15, 2022
Dear Michael, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your feedback on our services. We are very glad that you enjoyed your stay at our hotel and look forward to your next visit. Have a great day! Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great hotel, very nice breakfast and very helpful, polite front office staff. Additional next to the train station, and public transportation. Gives the opportunity to visit many places as museums, restaurants and shops.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Best Hotel in Olomouc. This is a superbly run hotel, ideally located opposite the Main Station. The rooms are spacious and have everything one could ask for. The staff go out of their way to help and the food is excellent. The price is very reasonable by European standards. I highly recommend ti.
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Date of stay: September 2019Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: The best rooms face the station square. Ask for them.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Comfort-Olomouc, Generální ředitel at Clarion Congress Hotel Olomouc
Responded Sep 23, 2019
Dear Mr. Michael G, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your feedback on our services. We are very glad that you enjoyed your stay at our hotel and look forward to your next visit. Have a nice day! Robin Hanak General Manager Clarion Congress Hotel Olomouc**** Comfort Hotel Olomouc Centre***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Checked in late after 9pm but the staff was quick and efficient. Pleasantly surprised to get a fruit basket in the room too and was truly appreciated. The hotel is directly across the train station but we took the flixbus from Krakow, then walked from the bus station about 15min leisurely stroll. Room was clean and the twin beds comfortable. Bathroom is large by the European standards. Got a couple of English channels too. As I'm a light sleeper the noise from the outside/train station was quite noticeable. But overall a nice stay for our quick trip to olomouc.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from CCHOL, General Manager at Clarion Congress Hotel Olomouc
Responded Aug 18, 2019
Dear toga1k, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your feedback on our services. We look forward to your next visit. Have a nice day. Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location. Our room was large with a view of the railway station. Even though the room faced the road, it was super quiet. The bed was comfortable with two big and two small pillows. There were two chairs in the room and a work area. The shower worked well and had plenty of hot water. Wifi connection was good. Breakfast buffet had lots of choices and was good. Monika, at the front desk, speaks very good English. Any questions we had, she was able to give us answers. Very helpful and appreciated. Old town is about a twenty minute walk.
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Date of stay: August 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CCHOL, General Manager at Clarion Congress Hotel Olomouc
Responded Aug 14, 2019
Dear T S, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your feedback on our services. We would highly appreciate if you could send us via r.hanak@clarion-hotels.cz your remarks on why you were not satisfied at 100% at all aspects and we did not get 5 points from you. We would have a chance to eliminate these shortcomings and you would be completely satisfied next time you visit our hotel. Thank you very much and we look forward to your next visit. Have a nice day. Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Primarily business hotel immediately opposite the railway station which was what we needed as it was a railway stopover for us. Unusually quite a pleasant area around the station ! We walked into the old town in 20 mins but there were also frequent trams. Lady on reception very helpful. Twin room was spacious and well appointed but bathroom cramped with toilet behind the door ! Very slow wi-fi. Breakfast satisfactory but nothing remarkable.
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Date of stay: July 2019Trip type: Traveled as a couple
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CCHOL, General Manager at Clarion Congress Hotel Olomouc
Responded Jul 28, 2019
Dear Mothmith, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your feedback on our services. We look forward to your next visit. Have a nice day. Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Attended the hotel slightly early and spoke with the receptionist. I asked if we could have the room early to be told that entry was at 2... No come or go on this and in fact the room was probably ready however, she was not interested in explaining the reasons for not considering letting us in early (bearing in mind we have a 3 year old tired after the journey - an explanation of the room is still being cleaned would have done). We got the card to the room at the book in time 1359hrs... 1 minute early and the place was actually quite nice. On returning home from the town I went to the small bar at reception as the lights were on. Sat waiting on service and the lights went off... I asked at reception if the bar was closed at which point they advised it had closed (I reminded the 2 girls that it would have been polite to advise instead of abruptly turning the lights off). I think it may be a Czech thing with how rude people are and I think it's due to the language barrier. They are happy to take the European inflated prices however, don't offer the co.mon decency of affording the international language to support this. We have enjoyed the Czech Republic although this hotel is a big brand and should not be operating in this manner. Rude staff, no common courtesy and generally unhelpful. Quite unhappy as we are here due to unfortunate personal reasons and could have done with a friendly face. When you find a restaurant or bar who are friendly it is a real game changer as the people have been amazing - it seems like the only issues we have are the people who cant be bothered trying a bit of English - We are trying to speak the local language where we can. Shame on you Clarion! …
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Date of stay: June 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CCHOL, General Manager at Clarion Congress Hotel Olomouc
Responded Jun 18, 2019
Dear AlMulano, Thank you very much for choosing our hotel and your feedback on our services. We are very sorry that you think that our staff is rude, has some personal problem with you and tries to make your stay unpleasant, because it is not true at all. Unfortunately, as we had many departures and check-out time is at 12:00, we were unable to accommodate you before 14:00 (when check-ins begin). If it is possible, we accommodate our guests before 14:00 - that day we just could not have done it. The day of your stay our Lobby bar was closed for public and guest were being served at the restaurant - there was a large sign on a stand at the Lobby bar saying guests that the Lobby bar is being closed. Two girls you saw were not serving at the Lobby bar, they were cleaning background of the Lobby bar and behind the desk of Lobby bar. Once they finished, they switched off the lights. They did not switch them off to show you that you should leave, but because of the fact that the Lobby bar was closed and they were done cleaning. Thank you very much for understanding. Best regards, Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a Twin Room incl breakfast for 3 nights. The hotel is across from the train station so easy access for public transport users. Its a large multi storey modern hotel. We received a pleasant informative check in. Even though we arrived earlier than check in, our room was ready. We were allocated Room 806. There are 2 lifts serving the hotel. Your room card is needed to activated the lift. Our smallish room had a view overlooking the rail station and the Basilica Minor further on. The window is not openable but the air con is quiet and efficient. There is a long bench, 1 upright chair and an easy chair with a coffee table. Plenty of hanging space. The beds are comfortable and it is very quiet, so good for sleeping. coffee/tea making (not replenished), fully stocked mini bar, iron and board if so inclined, tv (did not turn on) and plenty of power points. Wifi is free and fast. The ensuite has a shower over the bath.. There is a drying rack which is always useful for the tourist. The decor is modern and non descript, both in the room and public areas. We had dinner the 1st night in the restaurant. Its located on the ground floor and is huge with little ambience and a small menu. We chose Risotto and Pasta. The taste held no wow factor, but served the purpose. Breakfast was also served in this area, & served buffet style. There is a large array of food on offer. Cereals, yogurt, the fresh fruit is welcome, cheeses and cold meats, salads, breads and pastries. The hot food is prepared in advance and kept warm in bain maries. We ate breakfast around 8am each day and there was plenty of food and plenty of choice to satisfy. The coffee machine produced good espresso, but the juices in jugs were like cordial the first morning, so did not try the subsequent mornings. We walked into the centre of Olomouc using both roads on different occasions depending on where we wanted to go and it took us about 25minutes. In the area, there is a supermarket, Albert, along the road a little and a bar and hamburger place further along as well as the food provided in the rail station. The bus station is at the train station so providing easy access to the Basilica and Zoo using Bus11. Trams also pull in here too. There is a cash machine in the lobby. We chose this hotel because it was near the train station. This hotel provides clean quiet accommodation with acceptable food. Overall we were happy with our choice, but no memorable experience…
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Date of stay: April 2019Trip type: Traveled as a couple
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CCHOL, General Manager at Clarion Congress Hotel Olomouc
Responded Jun 4, 2019
Dear barbaraanne56, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your comprehensive feedback on our services. Best regards, Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm in the middle of a european trip and the Clarion is my 8th hotel. So far, it has the best value of all the hotels I've been to. If you come by train, it's right in front of the station and about a 20 minute walk from the old city. The room is large with a long work desk, a good size tv (32" I think), an ironing set, a quiet and effective a/c, good size bathroom with a nice bath/shower and they have the most comfortable bed so far (way better than Ibis). The breakfast in the huge restaurant (included in the price) has variety and they even keep the milk cold in a container, something I rarely see. The only reason I'm removing a star is because I also had dinner at this restaurant and they charged me 21% extra for my food and 15% for my drink, saying it's common to all restaurants in the Czech Republic, which is baloney. On top of it, they have the audacity to write at the bottom of the bill that tip is not included in the price! Say what!!? Overall I give it a very high recommendation, just don't go to their restaurant for dinner!…
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Date of stay: May 2019Trip type: Traveled solo
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CCHOL, Generální ředitel at Clarion Congress Hotel Olomouc
Responded May 21, 2019
Dear Geoteacher44, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your feedback on our services. We are very sorry if you think that we ripped you off at our restaurant, because it is not truth at all - in the Czech republic it is mandatory by law to charge customers VAT (value added tax). The tax differs - some items are subject to 21% VAT, some items 15% VAT. Each hotel, restaurant, any shop (basically everybody who sells anything) has to charge customers VAT. The VAT does not belong to the seller and the seller cannot keep it - the seller must send the VAT to the state (government). In some countries, tips are included in the price of food or beverages sold at restaurants. As many international guests visiting our hotel might not know if tip is included in the price or not it is specified on the check. The tip is not mandatory - the guest can choose either to give or not to give the tip to the waitstaff based on satisfaction with provided service. Thank you very much for understanding and we look forward to your next visit. Have a nice day. Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for two nights and loved my room, large, well furnished , a fine bathroom, minibar snd good wifi. Overlooking the railway, bus and tram station totally convenient for everything. Excellent tram route into centre, cheap, regular and fast in ten minutes. Breakfasts were very good with excellent choices. I ate in each evening in the Benaba restaurant. Not an extensive menu and not cheap but good service in the huge dining room which also caters for large groups.
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Date of stay: May 2019Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from CCHOL, Generální ředitel at Clarion Congress Hotel Olomouc
Responded May 15, 2019
Dear doversole, Thank you very much for choosing our hotel Clarion Congress Hotel Olomouc and your feedback on our services. We are very glad that you enjoyed your stay at our hotel and look forward to your next visit. Have a nice day! Robin Hanak General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$97 - $112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sigma hotel olomouc
FORMERLY KNOWN AS
Hotel Sigma
LOCATION
Czech RepublicMoraviaOlomouc RegionOlomouc
NUMBER OF ROOMS
126
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Claim Your ListingCLARION CONGRESS HOTEL OLOMOUC - Prices & Reviews (Czech Republic)
Frequently Asked Questions about Clarion Congress Hotel Olomouc
Which popular attractions are close to Clarion Congress Hotel Olomouc?
Nearby attractions include Katedrála sv. Václava (0.7 miles), Church of St. Gorazd (0.5 miles), and Botanická zahrada - rozárium (0.7 miles).
What are some of the property amenities at Clarion Congress Hotel Olomouc?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Clarion Congress Hotel Olomouc?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Clarion Congress Hotel Olomouc?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Clarion Congress Hotel Olomouc?
Conveniently located restaurants include Entree Restaurant, The Black Stuff Irish Pub & Whisky Bar, and Bistrá Krava.
Are any cleaning services offered at Clarion Congress Hotel Olomouc?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Clarion Congress Hotel Olomouc?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Clarion Congress Hotel Olomouc offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Clarion Congress Hotel Olomouc?
Many travelers enjoy visiting St. Kopecek Church and Monastery (3.7 miles), The Chapel of St. John Sarkander (1.0 miles), and Archbishop’s Palace (0.7 miles).
Is Clarion Congress Hotel Olomouc accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.