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Best Western Premier Hotel International

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Husova 200/16, Brno 602 00 Czech Republic
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Traveler (202)
Room & Suite (80)
Dining (27)

About

#5 of 61 in Brno
Location
4.7
Cleanliness
4.4
Service
4.1
Value
3.9
Ten-story Hotel located in city center, 11 km from Brno Airport.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Czech
480Reviews3Q+A58Room tips
Traveler rating
  • 174
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  • 6
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Most Recent
Shimnik wrote a review May 3
Delft, The Netherlands6328 contributions989 helpful votes
+1
I stayed in the International Best Western for 2 nights end of April. Apparently, winter season was not over and there was heating, which was not possible to switch off. The only way was to open the window but since it is close to a big road with trams, I was awake at 5:30 due to noice from outside… I drunk a small bottle of water from mini-bar and it was close to 4€! No complimentary water in the room (despite of the fact that rooms costs 100€ per night). From the positive side: good breakfast (freshly made omelette or eggs in front of you, if you have time to wait and there are not so many people at breakfast), nice view on the hill with Brno castle.
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Date of stay: May 2022Trip type: Traveled
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Response from Michal Řičánek, Marketing at Best Western Premier Hotel International
Responded 3 weeks ago
Dear Sir, Thank you for taking the time to evaluate our services, but also the comments that are very important to us. We will do our best to make you leave satisfied on your next visit. Have a nice day Michal Řičánek, Marketing Manager
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taranis_hr wrote a review Apr 2022
Croatia28 contributions7 helpful votes
Great hotel! Rooms neat, clean. We had a view of the castle! And the restaurant ... OMG, what a variety of food!!! In front of the hotel is a parking lot. The center is a 5 minute walk. Recommendation!
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Date of stay: April 2022
Value
Cleanliness
Service
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Response from Michal Řičánek, Marketing at Best Western Premier Hotel International
Responded 4 weeks ago
Dear Madam, Sir, Thank you for your time in evaluating our services. We will be honored if you visit us again in the future. Sincerely, Michal Řičánek, Marketing Manager
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Hunter G wrote a review Feb 2022
1 contribution
Hotel staff is great, rooms are clean and room service is excellent. Best part about the hotel is its location. Its literally right down town. Bathroom was a bit small (had the "economy" room) but usable. Breakfast is nice, many items to choose from.
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Review collected in partnership with Best Western
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Michal Řičánek, Marketing at Best Western Premier Hotel International
Responded Feb 28, 2022
Dear Sir, Thank you very much for your kind evaluation. We will be glad if you visit us again in the future. Michal Řičánek, Marketing Manager, wishes you a nice week
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VeraSK33 wrote a review Dec 2021
Pilsen163 contributions64 helpful votes
We have chosen this hotel based on positive reviews but were shocked right after entering hotel at the reception. Now in pandemic time when hotels in the cities are half empty, we were told by very important receptionist, that our room is ready but official check in time is at 2pm so we have to come later. There was no single person at the reception or in the lobby but we have got an impression, we are disturbing and our money is not welcomed in this oldschool looking hotel. Luckily there is currently many other hotels available so we have cancelled our stay and booked at other 5 star hotel where the room was ready immediately without limitations or fees.
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Date of stay: December 2021Trip type: Traveled
Room Tip: Choose another hotel nearby for the same price but better services.
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Response from Michal Řičánek, Marketing at Best Western Premier Hotel International
Responded Dec 27, 2021
Dear Madam, Thank you for your comments. I am very sorry that we did not meet your expectations. I will be honored if you ever book our hotel again in the future, I will be happy to assist you in making your reservation so that you leave satisfied. Sincerely, Michal Řičánek, Marketing Manager
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L L wrote a review Aug 2021
1 contribution
We reserved an Executive Suite and when we arrived we were told that none were available. I find this very unprofessional, organizing reservations is not rocket science. We got a small room. In addition they told us there was a king bed in the room, but in fact it is two small ones pushed together - completely different from the picture on their website which is misleading.
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Date of stay: August 2021
Rooms
Trip type: Traveled
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Response from Michal Řičánek, Marketing at Best Western Premier Hotel International
Responded Aug 30, 2021
Dear Madam, Dear Sir, Thank you for your evaluation and comments. We solved everything immediately with our colleagues. Informations from guests are very important for our further work and we will do our best to ensure that such excesses do not happen again. Have a nice week. Sincerely, Michal Řičánek, Marketing Manager
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Caroline G wrote a review Jun 2021
4 contributions
Stayed recently at the Hotel International Brno – the whole experience was really fantastic from start to finish. From our arrival, Jana made us feel SO WELCOME. The hotel is expetionally clean and the bed was so comfortable. Delicouse food, wide breakfast offer. Really great location next to all hotspots in Brno and South Moravia. The hotel can be fully recommended!
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Executive floor offers lounge with free refreshment and great view to Castle Spilberk
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Response from Michal Řičánek, Marketing at Best Western Premier Hotel International
Responded Jun 9, 2021
Dear Madam, Sir, we are extremely pleased with your evaluation and we will be honored if you choose our hotel to stay again during your next visit to Brno. Have a nice weekend, Michal Řičánek, Marketing Manager
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William R wrote a review Mar 2021
1 contribution
The hotel offered me everything I need in these harsh times. Friendly and competenst staff everywhere I went. Clean rooms with very nice view. Great variety of food and superb wine collection. Highly recommended.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Trip type: Traveled
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Response from Michal Řičánek, Marketing at Best Western Premier Hotel International
Responded Mar 26, 2021
Dear William, Thank you for the amazing review. We wish you a beautiful Easter holidays and we look forward to see You again in our hotel. Sincerely, Michal Řičánek
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lemaitefreiburg wrote a review Dec 2019
Prague, Czech Republic162 contributions89 helpful votes
perfect location for a stopover since the hotel is located in the heart of the city with easy access , parking , a pool and even a casino.great choice of restaurants and facilities in this fresh hotel very friendly staff and wide choice of fresh items at breakfast
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Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Traveled
Room Tip: they all seem renovated
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2 Helpful votes
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Response from mricanek, Public Relations Manager at Best Western Premier Hotel International
Responded Dec 31, 2019
Dear Sir, We are delighted with your feedback. We are very glad that you liked us. I believe that we will meet again, so let me inform you about a fresh news - this year we will implement a new wellness and fitness zone, so I am sure that the stay with us will be all the more pleasant. We will look forward to your next visit. Happy and successful New Year wishes for hotel Michal Řičánek, Marketing Manager
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klynn2020 wrote a review Dec 2019
Sturgeon Bay, Wisconsin8 contributions4 helpful votes
First, I’d like to say this hotel is in a great location. It looks very nice from the lobby. These are really the only pros. When we arrived in the room, the toilet looked like it hadn’t been cleaned in months and the water coming out of the faucets, shower and toiled was straight orange. When housekeeping came the following day, they did not vacuum, which I know because I accidentally spilled crumbs on the floor and tried to get up as much as I could. So I’m curious what they actually cleaned. Another issue was noise. We were on the 10th floor, and on Saturday night, I felt like there was an actual party in my room. I’m a heavy sleeper, so I’d keep this in mind when booking. Now for my main issue. And to say before you read the rest, this is more about dishonestly than the actual issue. If told up front, I would have had zero problems with this. I emailed the hotel when booking to ask about room charges for dogs, as the website says pets allowed, no restrictions. I didn’t hear anything back, so I figured there was no charge. we have always been told about charges prior to arriving. When I arrived, the lady at the front desk told me it would be £20 for the two dogs per night. I asked if that was total, or for each dog, as what she said was different than what was on the form. She said total. I wasn’t thrilled, but okay with it, since they told us as we were first arriving at least. When checking out, they charged us per dog, per night. I questioned this, as we stayed for multiple nights, so it added up very quickly and I was told differently. The woman at the desk pretty much said tough luck, and I questioned again that I was told in the check in differently. No apology for the mix up or anything. I was then told by the manager that she was a trainee and told me wrong and that I had to pay. I feel this is very wrong, since we specifically asked. I’m also frustrated that at every point of the process I was told/ not told something else, but that no one has stood by what they said other than charging us more money. I understand paying a fee for dogs. We bring our everywhere. I expected it, but I didn’t expect different answers and being charged double at the end of stay.
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Date of stay: December 2019Trip type: Traveled
2 Helpful votes
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Response from mricanek, Public Relations Manager at Best Western Premier Hotel International
Responded Dec 26, 2019
Dear Madam, we are very sorry for the inaccuracies that occurred during your booking and stay with us. Please allow us to offer you accommodation for your pets free of charge during your next stay with us. We believe that this will at least partially compensate for the damage you have suffered during your stay with us. Please also allow me to assist you in your eventual next booking at ricanek@hotelinternational.cz. Happy New Year wishes Michal Ricanek, Marketing Manager.
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ASK84 wrote a review Nov 2019
Singapore, Singapore383 contributions96 helpful votes
My 2nd stay here and the hotel is still as I remember. The staff are friendly, rooms are comfortable and clean. Location of the hotel is very central, it is just less than 5 minutes walk to Brno central square where the shops and restaurants are all lined up. The daily buffet breakfast is worth a mention too. There is good variety of pastries, sausages and quality of the made to order eggs is excellent. Thank you for the good stay!
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Date of stay: October 2019
Rooms
Service
Trip type: Traveled
Room Tip: Choose newly renovated rooms
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2 Helpful votes
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Response from Monika G, Sales Manager at Best Western Premier Hotel International
Responded Nov 17, 2019
Dear Mr/Mrs, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Monika Galeckova Sales Manager Best Western Premier Hotel International
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PRICE RANGE
$99 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western brno, brno best western
LOCATION
Czech RepublicMoraviaSouth Moravian RegionBrno
NUMBER OF ROOMS
233
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Frequently Asked Questions about Best Western Premier Hotel International
Which popular attractions are close to Best Western Premier Hotel International?
Nearby attractions include BrainFAQ (0.2 miles), Super Panda Circus (0.2 miles), and Cathedral of St. Peter and St. Paul (0.3 miles).
What are some of the property amenities at Best Western Premier Hotel International?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Best Western Premier Hotel International?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Premier Hotel International?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Premier Hotel International?
Yes, parking is available to guests.
What are some restaurants close to Best Western Premier Hotel International?
Conveniently located restaurants include SKØG Urban Hub, Bar Ktery Neexistuje, and Ristorante Piazza.
Are there opportunities to exercise at Best Western Premier Hotel International?
Yes, guests have access to a fitness center during their stay.
Does Best Western Premier Hotel International have airport transportation?
Yes, Best Western Premier Hotel International offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Best Western Premier Hotel International located near the city center?
Yes, it is 0.2 miles away from the center of Brno.
Are any cleaning services offered at Best Western Premier Hotel International?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Premier Hotel International offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.