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Barcelo Brno Palace

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#2 of 56 Hotels in Brno
Certificate of Excellence
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1 room 2 adults 0 children
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Barcelo Brno Palace
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893 Reviews from our TripAdvisor Community

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Showing 591: English reviews
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Bratislava
Reviewed 4 days ago NEW

Everything in the hotel was excellent,the staff is very helpful,the food,the room.The hotel located in the heart of the city,very close to restaurants,bars and shops,palace Spilberk.The city is not expensive.I like this city

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Q1185UYjans
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, We are very happy to read your marvelous feedback about your stay at Barceló Brno Palace Hotel. It would be a pleasure to see you once again in the future. Best regards, Oscar Cao Operations Manager

Kokkedal, Denmark
Reviewed 4 days ago NEW

I was visiting our offices in Brno and it was my first time there. I spent 2 nights at Barcelo and I really loved the hotel, the service staff in the reception and the bar. Only concern was the young guy at the omelet station, he was a little bit to slow for the morning rush hour.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Pernille R
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

We also appreciate your good words toward our Hotel and staff. On the other hand, please accept our apologize if the service on our show cooking station was slow. We have already passed these comments to our F&B Manager. It would be a pleasure to see you once again in the future. Yours sincerely, Oscar Cao Operations Manager

Reviewed 1 week ago NEWvia mobile

This hotel is beautiful and I have stayed several times now, however the service seems to be letting the place down and it is getting worse. The building, the rooms and the locations couldn't be better, but it's just not a 5 star service.

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Helpful?
Thank 02peterh
Reviewed 1 week ago

Great location. Stuff was very friendly and helpful (recomended great places to see). The place was perfectly clean and very comfortable. Stayed for one night only however it wont be the last visit for sure. Enjoyed the stay

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Helpful?
Thank Anna N
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you so much for such a great feedback that you have shared on TripAdvisor. We are really happy to read that our customers spent a marvelous stay with us. It would be a pleasure to see you once again in the future. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

Bratislava, Slovakia
Reviewed 1 week ago

Hotel provides outstanding service. I stayed in room 422 which faces to Biskupska street, where is very busy night club and windows are not soundproof, so I had a noisy night. Also mattresses in this room were worn and shall be replaced.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Peter_Merschitz
Oscar C, Director General at Barcelo Brno Palace, responded to this review

Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also feel sorry if you were disturbed by the noise coming from the street that punctual night. Thank you once again for making...

Cambride
Reviewed 1 week ago

Perfect l central location , clean luxurious place , close to the local amenities, great stay. we had two nights and will be not last visit for sure. Enjoyed the stay. Staff were very polite and helpful.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank davidsoni344
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thanks a lot for your great feedback about your stay at Barceló Brno Palace and for having taken your time to share it within the community of TripAdvisor. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Oscar Cao Operations Manager Barceló Brno Palace

Houston, United States
Reviewed 1 week ago via mobile

My husband and I stopped in Brno during our Prague trip to check out the sites. He picked this hotel based on a friends recommendation and I am so glad he did. It's amazing! Not only is the hotel Beautiful but the staff is so friendly. The room was stocked full of great amenities (lush bathrobes, jetted tub, mini bar)...

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Helpful?
Thank Amber M
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are also happy to read your marvelous words toward our staff. Thank...

Reviewed 1 week ago via mobile

Stayed here with my wife for our 10th wedding anniversary, Wonderful hotel with perfect location close to everywhere. Excellent service during the dining. Hotel staff are very attractive. Beautiful breakfast with large selection. Very clean room and comfortable.

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Helpful?
Thank Abdo S
Oscar C, Director General at Barcelo Brno Palace, responded to this review

Dear Abdo, Thank you so much for having taken the moment to share your feedback on TripAdvisor. We are really happy to read your wonderful words toward our staff and food quality Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

Pilsen, Czech Republic
Reviewed 1 week ago via mobile

I visited this hotel many times and staff in this time was not friendly... 5 star hotel and nobody help me with my luggage. Nobody asked ne or my wife if we want help... In the lobby bar staff not come to table and after my notice she bring me hot beer... :-) What is always perfect is breakfast and...

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Helpful?
Thank dusanhrich
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We also regret your comments about the lack of help during your check in. It could have been the case that our porters where busy in that moment due to last days our...

Reviewed 2 weeks ago

All light in my room were constantly blinking and the only solution was to switch them off and use my own torch. I notified reception in the morning and ask them to give me at least a compansation but nobody came back to me.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Michal R
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Moreover, as we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Brno Palace

Address: Shilingrovo namesti 265/2, Brno 602 00, Czech Republic
Location: Czech Republic > Moravia > South Moravian Region > Brno
Price Range: $86 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Barcelo Brno Palace 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comsa Brno Palace Hotel Brno
Hotel Style:
#1 Business Hotel in Brno
#2 Luxury Hotel in Brno
#2 Romantic Hotel in Brno
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Questions & Answers

Here's what travelers have asked, with answers from Barcelo Brno Palace staff and other travelers.
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Questions? Get answers from Barcelo Brno Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was not very happy with the view into the street below but no noise problem.”
 of 5 bubbles 597evat, 2 weeks ago | Read review
“Junior Suites are very well equipped and generously proportioned.”
 of 5 bubbles petere355, 2 weeks ago | Read review
“take the quite side at the back side of the left corridor of the hotel”
 of 5 bubbles poverakker, Jan 11, 2017 | Read review
“Check your beds for bed bugs.”
 of 5 bubbles , Jan 2, 2017 | Read review
“The suites are worth every penny”
 of 5 bubbles BridgeA81, Jan 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question