Very Bad experience!! Noone at reception picks up guest calls and reception is the only number provided for all purposes. As guests call often, they have put phone reception phone on Silent!! My first visit to Brno and this experience is large part of making it unpleasant.
A very nice stay in this beautiful place. The hotel has a great location in the center of the old town. It is luxurious and offers a very high standard! I recommend! As usual, I was not disappointed with the Barcelo brand!
Every time I come to visit Brno I stay in Barcelo. Love the location, rooms, décor and services provided by this hotel. Breakfast is just excellent and the staff is always very professional, kind and friendly.
Loved this hotel. The location is good and the reception staff were welcoming and very helpful. Room with hydro bath was a bonus. Hotel was recommended to us and we were not disappointed. Recommend Thai massage
My family and I came to Brno and stayed at this rather elegant hotel. The hotel rooms were nice and there was even a wedding for a lovely couple which brought a happy environment to the place. The thing that brought the hotel all together was the receptionist, Tatiana. She was extremely nice, super helpful, and very accomodating. Your hotel is only as good as your receptionist and Tatiana is most definitely as good as they get. I will be returning to this hotel very soon and will recommend it to all my friends.
I am not recommending this hotel. When I came to the reception was asking for something and she did not show any willingness to solve my request.The quality did not met the expectation and the real cost.
Everything was clean and nice. Bar was unfortunately closed outside of the stated hours on their website. Fan on the toilet was not working but I guess that was unique situation (but bit unfortunate since it was our anniversary haha). Staff super nice, allowed us to change rooms first after their mistake and then my request for bathtub.
Stayed here several times and it’s always very good. High quality fixtures and fittings, great location and great staff. Rooms well equipped and beds very comfortable. A very nice,high quality hotel in a perfect location for exploring old town Brno
Amazing stay. Excellent location, close to everything. Friendly staff. Amazing sauna down in the crypt, who doesn't want that? It's a great historical building. Close to all the attractions and also restaurants. There's a great vegan and wild game restaurant nearby called Divocak, highly recommended!
I like the hotel building where this is a big atrium and glass lifts. Breakfast was good. Cleaning ladies were hardworking. The hotel is close to the old town centre and Tesco. There are many good restaurants nearby
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