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Hotel General

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Hotel General
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1,307 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I went to Prague for a long weekend and stayed at the Hotel General. The staff were all extremely knowledgeable and friendly - our flight was delayed and even checking in at 2am, the concierge was extremely welcoming and happy to answer questions. Throughout our stay the reception staff were happy to help with advice, maps and... More 

Helpful?
1 Thank David D
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked double room for middle of July and when we arrived, we got a free upgrade in a very comfortable room. The lady who received us in the moment of our arrival in the morning was simply fabulous! Besides being very efficient, she also was really friendly and helped us with booking tours, buying transport tickets and giving nice... More 

Helpful?
1 Thank Renata B
Stirling, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is a fantastic experience. In this ultra competitive world ,staff make a difference and this is certainly true about this location. From the moment you open the door, through check in, house keeping, breakfast , there is just a high quality of the service. We stayed in a delux double and it was probably a little bit larger... More 

Helpful?
1 Thank gerrymac2013
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My 2 adult daughters and I stayed for 3 nights. The concierge was extremely helpful with advice and maps as were all of the desk clerks. All of our questions were answered with a smile. The full breakfasts were outstanding with attentive and polite waiters. Everyone we encountered was friendly and fun to talk with. It was a very short... More 

Helpful?
1 Thank Dianne M
Kiriat Ono
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a standard room within a package deal, but were freely upgraded for a nice suite. The hotel is located in the Smichov near metro Andel – an extremely attractive area with many very good restaurants and excellent transport connection to all Prague, including old town and airport as well. Breakfast was an interesting combination of buffet and menu,... More 

Helpful?
1 Thank AlexKiriatOno
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Absolutely loved our stay for our wedding anniversary with Hotel General. The staff could not have been anymore helpful. Very clean and lovely hotel and the wine bar in the basement is a must see. 5 star could not recommend higher and certainly not our last stay here for future visits to beautiful Prague.

Helpful?
Thank Andy M
Stockton-on-Tees, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent holiday located away from the city center but with easy access to bus and metro transport for visiting the various attractions. The rooms were tidy and clean and hotel décor was interesting and pleasant. The staff were very attentive and friendly and Michael on reception, was very helpful in providing assistance to Prague's historic sites. The service and food... More 

Helpful?
1 Thank jeffgreen692
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Jeffgreen692, Your kind recommendation makes us filling happy and deeply satisfied with the service we provide on every day basis, so now we aware it’s been appreciated! The minute of your time while righting this review makes a huge pleasure to all hotel team, which does its best to make our guests happy during their stay. Thank you! Hotel... More 

Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the aquarium in the reception desk to the paintings on the staircase, the Hotel General looks brilliant. The 24-hour reception - manned by very friendly staff whose excellent grasp of the English language is very welcome - gives guests the freedom to return to the hotel at any time of day and be sure of a warm welcome. The... More 

Helpful?
1 Thank Busker42
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Busker42, We are so delighted and pleased with your detailed review. We appreciate the time dedicated to this marvelous comment, which perfectly exaggerates the work of our team especially F&B department. Thanks to people like you we have the willing to carry on with our self development and day to day efforts in keeping our guest satisfied.. Sincerely, Hotel... More 

Eltmann, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very good service. breakfast and very kind staff. Worth booking for every trip in Prague. They welcomed us very warmly and the rooms were tidy and clean. The staff was helpful and generous. Especially the atmosphere was kind of interesting and pleasant at the same time. Just perfect.

Helpful?
1 Thank Igor J
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Igor J, Thank you a million for your time and marvelous review. It’s the best reward for us to know that our work was appreciated. We do looking forward to your next visit. Hotel General Team More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Top notch hotel located away from the hustle and bustle of Old Town. Very attentive and friendly staff which always greeted is with a friendly smile. The breakfast is quite good, as well as the restaurant (I would strongly recommend the roast duck). Five minute walk from a bus and metro stop, and about 15-30 min walk to the historic... More 

Helpful?
1 Thank bf1089
Anna_General, General Manager at Hotel General, responded to this review

Dear bf1089, Thank you a million for your time and marvelous review. It’s the best reward for us to know that our work was appreciated. We do looking forward to your next visit. Hotel General Team More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 

Additional Information about Hotel General

Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 5
Price Range: $103 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Reservation Options:
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Also Known As:
General Hotel Prague
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#18 Luxury Hotel in Prague
#45 Business Hotel in Prague
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