Hotel Rezidence Emmy
K Zelené Louce 2A, Prague 14800 Czech Republic
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About
#495 of 691 hotels in Prague
Location
2.7
Cleanliness
3.8
Service
3.2
Value
3.5
Emmy Residence is a new, luxuriously appointed hotel whose design and services meet today's global qualitative trends. The hotel is located in a peaceful setting in Prague, with quick and easy access to the city centre, making it an ideal spot for both business guests and those who just want to enjoy an unforgettable holiday. All 138 rooms are quiet, spacious and comfortably appointed to ensure guests have a pleasant and enjoyable stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Desk
Housekeeping
Safe
Seating area
Coffee / tea maker
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Russian, Czech, German
Location
Contact
K Zelené Louce 2A, Prague 14800 Czech Republic
Name/address in local language
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I was here with a group and I agree with what was written here. Generally very good option for a couple of days if you plan to be in the city or elsewhere. The room is big, comfy, the toilet is separated from the bathroom. All facilities present except for the AC which is a big problem over summer. The fan was not sufficient but we managed since the weather changed and was not too hot like the first day. Plus our room faced the back of the hotel, the big parking lot which was almost empty so had no problem opening the window or sleeping. The fridge was too hot and seemed not to be working although it had a back section which was cold. I did complain but was told that nothing could be done. Breakfast was plentiful and always refilled. All in all, a great option if the price is not too high. Our group price for 3 days was more that we bargained for, meaning I am sure we could not find anything cheaper and better in the city. I would go back again. It is a new and clean hotel with good breakfast unlike most European hotels of that range, so if you plan to spend most time in the city, this is a great option to spend a night. There is a Lidle shop up the hill, 10 minutes away. Buses and metro are on time so a quick way to the city is guaranteed.…
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: back side is very quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adela Nachtigal Wurstova, Marketing at Hotel Rezidence Emmy
Responded Oct 30, 2022
Dear Miloš, thank you so much for taking the time to write this review. We are pleased to hear that you liked our stay at your hotel Rezidence Emmy. Thanks for the positive comments about our big, comfy rooms, our breakfast, and our hotel in general! :) Once again thank you for taking the time to write this review and for choosing Hotel Rezidence Emmy in Prague. I hope we will see you soon again! Have a nice day :). Many greetings from Prague. Sincerely, Adela Nachtigal Wurstova Sales&Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is fine, but not fantastic. Not sure what the four stars stand for... It's a budget hotel and as such is not overpriced. The rooms are clean and spacious and perfectly fine for a short stay - there is a mobile fan and a hairdryer and plenty of storage space. The beds are comfortable enough and the every day room cleaning service is very good. The breakfast is simple, but nice and perfectly fine for a good start of the day. The reception is friendly and always willing to help you along the way. Airport taxi pick-up service is recommended (1000 koruna or 40 euros). Just a few things to manage your expectations: - bring earplugs and a facemask if travelling in summer. The hotel is hot and you will want to have the windows open. There is a lot of street noise and the curtains are not blocking the light properly, so 5 am wake-up is not uncommon. - the shower is placed in the bath tub. Certainly not convenient for the old/frail/very tall/unhandy amongst us. - the mini fridge did not work and was warmer than the room itself. - there is a bus stop closeby that will take you to a metro station, that leads into the city center. Make sure to get your public transport card before you get to the hotel, because there is no proper way of getting one at or closeby the hotel (the ticket machine 15 min walk away was broken upon my visit). Alternative: taxi or use the PID mobile app (which worked really well). - 10 minute walk to get to the Campus entrance. - Pass the hotel towards the tree hill and you will find a restaurant for a nice and affordable czech dinner.…
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Date of stay: June 2022Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: Rooms on the backside of the hotel (facing East) are more quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adela Wurstova, Marketing at Hotel Rezidence Emmy
Responded Aug 18, 2022
Dear MGrug, thank you so much for taking the time to write this review. We really appreciate it and take all feedback into account. We are glad that you liked our convenient location, our clean and spacious rooms, and our good cleaning service, our helpful reception, and our breakfast. I can assure you that our hotel is a four-star hotel with international certification. Once again thank you for taking the time to write this review and for choosing Hotel Rezidence Emmy in Prague. I hope we will see you soon again! Have a nice day :). Many greetings from Prague. Sincerely, Adela Nachtigal Wurstova Sales&Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just finished our 2 week stay at this hotel & we had a great time. We were on the 7th floor with views of the forest & it was beautiful. The room was spacious with separate toilet. It was clean & well looked after with the cleaning done everyday. Every member of staff we met was polite & helpful. Particularly the boys on breakfast who assisted us with the public transport (193 bus takes you to Budêjovická subway station or 138 bus takes you to Kacerov station) Special thanks to Adela who was amazing with everything we asked for!! She helped with food delivery,Czech websites & some general stuff where she went above & beyond for us. I'd also like to thank the cleaners. Who (despite the language barrier ) provided my favourite fruit tea bags everyday! The breakfast has a wide variety of cereal & hot food on a buffet. Plenty of coffee, juice & pastries! Although this hotel is further out of the centre it's quiet & a really beautiful area. We took many forest walks & there are plenty of parks which kept our daughter occupied (20 months old) It's sad to see negative reviews but everyone is entitled to their opinion. If we needed to we would stay here again though because we had an excellent experience…
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: You can get the bus outside the hotel. To buy a ticket it's easy to download the app - PID...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adela Nachtigal Wurstova, Marketing at Hotel Rezidence Emmy
Responded Aug 18, 2022
Dear Steph, thank you so much for taking the time to write this fabulous review. We really appreciate it!!! :) We are really happy to hear that you enjoyed your stay at our hotel. We are glad that you liked our clean and spacious rooms, our good cleaning service, our helpful and nice staff, and our breakfast. :) Once again thank you for taking the time to write this lovely review and for choosing Hotel Rezidence Emmy in Prague. I hope we will see you soon again! :) Have a nice day :). Sincerely, Adela Nachtigal Wurstova Sales&Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warning to English speaking visitors Front desk is not friendly and you will have to pay daily for parking even it your reservations say FREE Parking. Ripp off Hotel. We had a bad experience as soon as we arrived to the Hotel. The front desk guy "Petr" is not a kind person. We asked him a simple question about parking and where we should park since they had the front parking closed off. He then told us we had to park in the rear and we would have to pay daily for parking. We informed him our reservations stated we had free parking. He then snapped at us and his face got red telling us if we didnt book our room from their website then parking isn't free. We explained that Expedia clearly shows on our reservations we have free parking. He then told us if we want to park at the hotel we have to pay. Doesn't matter what Expedia says. They know how to screw people over. Nobody would ever know this hotel existed if not for Expedia, hotels.com or booking.com. The rest of the staff was very friendly and kind. Petr continued to be rude until the last day and a there was a new lady at the front desk. She was way better with service than Petr. Bathroom shower is short, no shower curtains and the water is light brown. Don't drink the water. Plus take your valuable belongings out of your vehicle because the parking area behind the building is sketchy and dark. Theres no entrance to the building from the parking area so you have to walk all the way back around the hotel to get to the front entrance. Easy for someone to get robbed or car broken into.…
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Date of stay: November 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rezemmy, Manager at Hotel Rezidence Emmy
Responded Jan 14, 2020
Dear Graham, Thank you for taking the time to write this review. We are very sorry to hear that you were not happy with the stay at our hotel. First of all, I have to tell you that parking is free just for our guests booking directly on our official website..next time you should read more carefully.. There is nothing sketchy about our parking lot... it's a normal parking .. there wasn't any car robbery ever... Furthermore, our water is a normal clean drinkable water ...your review is partly ridicilous.. Our hotel is a four star hotel with huge rooms and very good price...you have to pay for parking almost everywhere in Prague... Anyways I hope you had a nice time in Prague. Have a nice day! Best Regards, Adela W., Sales & Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited here for four nights in September/October and the hotel itself is lovely! Very clean and decently presented for the price you actually pay to stay here! I wouldn’t hesitate to stay again. The staff were also very helpful and their English brilliant when we needed anything. If your going on a tourist holiday this is the downside of the hotel. Your completely out of the way and it’s around an hours public transport into Prague city (£4 per day) and the closest down is around 20 minutes on the bus. Overall we had a lovely time here and Prague itself is a very decently priced placed to visit.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rezemmy, Manager at Hotel Rezidence Emmy
Responded Oct 8, 2019
Dear S3580KIbethl, thank you very much for your lovely review! . We are very happy to hear that you liked our lovely hotel, very clean rooms, good price, very helpful staff. :) We would be delighted to welcome you back soon! Thanks for sending us your feedback we really appreciate it. We are looking forward to your next visit! Many greetings from Prague. Best Regards, Adela W., Sales&Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very disappointed with the standard. It says 4 stars, I would give not more than 2. Spacy rooms but with poor design and quite not attractive interior. Breakfast was a disaster - Old sausages and hams. The Service was very slow and sleepy. Not a good choice!
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Date of stay: April 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from rezemmy, Manager at Hotel Rezidence Emmy
Responded Apr 3, 2019
Dear Joanna, Thank you for taking the time to provide us with your feedback following your recent visit to our Hotel Rezidence Emmy. I was sorry to learn that we did not meet your expectations on this visit, especially as it relates to the service, breakfast and rooms. First of all, our hotel is a definitely a four star hotel with proper international certification, usually are our guests really satisfied with our rooms. You are definitely not qualified to judge for how many stars should a hotel have.. I can assure you that our breakfast is always fresh. Think about how much you actually paid in our hotel , you have probably very unrealistic expectacions, because for a cheap price you can't expect a palace...Our rooms are very comfortable, clean, spacious and most of our guests are happy with it. Nevertheless, I sincerely hope you had a great time in Prague and we would be delighted to welcome you back. Once again thank you for taking the time to write a review and for choosing Hotel Rezidence Emmy. Sincerely, Adela W, Sales&Marketing Manag ,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
An evaluation point for Emmy hotel, from 1 to 10; well, let me say never again. This hotel was written to be a 4 star hotel but if that is true, it must be a strange scale system from 1 to 50 stars than, so that they may get a 4 star, I believe. Their biggest frontal sign (picture 1) summarize the fact. As you can clearly see, you can only notice two letters (..TE..) from HOTEL. The other letters fading away had to be a clue for us by our entrance about hotel sign clearly showed what we were about to experience :) picture 1 By our entrance to reception the staff was unbelieveably rude and with long-faces. We did not understand what was going on but they seemed really disturbed by our check-in. Their English was so poor that it was almost impossible to maintain a decent conversation. Rest of the staff at the restaurant and all other areas, were not able to speak a word English. As we entered the room, we saw that our bed was two single beds. We went back to reception and requested for a room change because we did not want to sleep seperated, But they said "No!" That was it. We stayed in that room for 3 nights in different beds. The room also was fantastic :) As seen clearly from photo 2, if you turn the tv on, the only way to watch it was to stand infront of it. From the bed, you can see only the left side of tv :) not the screen. In picture 3, there was a machine on the wall, we could not discover what it was but probably a strange 1980's AC machine which produces a terrible loud sound. When it works it is not possible to sleep in the room because it is really noisy. It also was covered with dirt, terrible. Photo 4 is a shampoo plastic bag for single use only, you receive 1 per day. If you decide to take a shower again, not possible with a shampoo unfortunately :) you can only have water. On the other hand, room was full of danger and adventure. For example the sign on the bathroom wall, photo number 5: warns you about the way you shower, if you let the water reach out of the bathroom accidentaly, the punishment is " MINIMUM" 250 Euros. What???!! what does that "minimum" mean? for example may that fee be 5000 Euros? C'mooooon, what is that ? This hotel still is stuck to the USSR era. What is that mean, so rude! Breakfast was just o.k. Nothing original actually. But staff is so angry again, not a word in English. If you accidently make an eye contact with one of that staff, they look back at you with almost " hatred". Unbelievable indeed. Our accomodation was terrible, so if you ask me, please stay at somewhere else. Do not do the same mistake.…
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Date of stay: January 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from rezemmy, Manažer at Hotel Rezidence Emmy
Responded Jan 28, 2019
Dear s t, Thank you for taking the time to provide us with your feedback following your recent visit to our Hotel Rezidence Emmy. I was sorry to learn that we did not meet your expectations on this visit, especially as it relates to the service and rooms. First of all, our hotel is a definitely a four star hotel with proper international certification, usually are our guests really satisfied with our rooms. I can assure you that our staff speaks English...Bed type is not guaranteed, if we are fully booked, we can not move you to another room unfortunately. If you read the sign clearly you would understand that it says you shouldn't take a shower outside of the tub. Some guests are doing it and flooding and destroying our rooms. Furthermore, your comment about USSR era is very inappropriate. We were never part of USSR, so you should learn history before writing ridicilous comments.. Nevertheless, I sincerely hope you had a great time in Prague and we would be delighted to welcome you back. Once again thank you for taking the time to write a review and for choosing Hotel Rezidence Emmy. Have a nice day. Sincerely, Adela W, Sales&Marketing Manag
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Emmy Hotel claims to be a four star hotel, but when you consider it's services, features, location and staff it far from a four staff hotel. At best a three. The location is a major draw back and although the hotel does admit that it is well outside the old town, it does not tell you that you have to walk about 500 meters along a major road and wait for bus to get to metro stop which is 6 stops away from all of the attractions. You can get use to this, but it's not what you expect of a four star hotel and you would hope that other features would help over come this disadvantage. They don't. The room is very basic, and while clean is through back to an eighties style room with a tv to match, with not one Enghlish channel. I asked twice and was ignored. Breakfast was without question a complete and total waste of time. How can you run out of tomatoes, even a 3 star will have an English description of each offer. The music in the dinning room should not be talk back radio at full volume. The staff can best be described as acceptable. Most have little to no English and are quiet useless at answering the most basic questions. Finally l ask all travelers, have you ever heard of a four star hotel that closes it's so called bar at 10.00. The hotel is located on a major road and the view from room is a housing block across the road. There is NO ROOM SERVICE and no shop with a mile of the hotel. This hotel is designed for groups (the coach space out front gives it away) it's great if your German or Austrian driving over and can work if you are on a limited budget. It is not for someone who wants to experience everything that Prague can offer.…
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Date of stay: December 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rezemmy, Manager at Hotel Rezidence Emmy
Responded Dec 20, 2018
Dear Calsimsek, Thank you for taking the time to provide us with your feedback following your recent visit to our Hotel Rezidence Emmy. I was sorry to learn that we did not meet your expectations on this visit, especially as it relates to the location of our hotel and our breakfast. First of all, when you book a hotel, you should also check the location on the map...It's not a secret that our hotel isn't in a city center, but the connection to the city center with a public transportation is convenient. :) Our location and a map is on our website and there you can also find out how to get to the city center with public transport. Your comments are most concerning, but I can assure you that all our receptionists speak English. Furthermore, our hotel is a definitely a four star hotel with proper international certification, usually are our guests really satisfied with our rooms and our breakfast. Our hotel is not only for bus tours, we also have an extra breakfast room for our individual guests. Anyways if you want to experience everything that Prague can offer, without using public transportation, then you should book a hotel in the center next time, but the price will be of course completely different. So you should decide what is most important for you budget or location... Nevertheless, I sincerely hope you had a great time in Prague and we would be delighted to welcome you back. Once again thank you for taking the time to write a review and for choosing Hotel Rezidence Emmy. Have a nice Thursday. Sincerely, Adela W, Sales&Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
+ rich buffet breakfast + free parking and wi-fi + good location - wi-fi very very slow and unstable ! - room needed wider curtain and a bit more cleaning of spiderwebs - hotel was rebuilt from an old flat block
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Date of stay: August 2018Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rezemmy, Manager at Hotel Rezidence Emmy
Responded Aug 29, 2018
Dear Jaroslav, Thank you for taking the time to provide us with your feedback following your recent visit to our Hotel Rezidence Emmy. I am delighted to hear that you liked our rich buffet, free parking, free wifi and our good location. I was sorry to learn that the wifi was very slow. Our technician will look into it. Furthermore, usually are our guests really satisfied with the cleanness. I will talk to our housekeeping manager. Additionally, our hotel was not rebuilt from an old flat block... The house was built completely new as a hotel. I sincerely hope you had a great time in Prague and we would be delighted to welcome you back. Once again thank you for taking the time to write a review and for choosing Hotel Rezidence Emmy. Have a nice Thursday. Sincerely, Adela W, Sales&Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Horrible.. the room is old, dirty walls, diety carpet, lamps. The glasses in my room were so dirty it made me feel sick! Breakfast are at very low quality level. Staff at the reception is more ignoring than helping. To borrow an iron is impossible... I’ve been to 2* hotels and they were better quality than this “4*”..
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Date of stay: April 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from rezemmy, Manager at Hotel Rezidence Emmy
Responded May 15, 2018
Dear MyskaHryzka, Thank you for taking the time to provide us with your feedback following your recent visit to our Hotel Rezidence Emmy. I was sorry to learn that we did not meet your expectations on this visit, especially as it relates to the room, breakfast and receptionists. Your comments are most concerning, but I can assure you that our hotel is a four star hotel with international certification. Furthermore, usually are our guests really satisfied with the cleanness and our breakfast. I would like to apologize that you felt like it could be in some places in the room cleaner, we are always renovating all our rooms so some of them can look old, but they are defintely clean. Nevertheless, I sincerely hope you had a great time in Prague and we would be delighted to welcome you back. Once again thank you for taking the time to write a review and for choosing Hotel Rezidence Emmy. Have a nice Wednesday. Sincerely, Adela W, Sales&Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$65 - $79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rezidence emmy prague, rezidence emmy hotel prague
LOCATION
Czech RepublicBohemiaPraguePraha-Kunratice
NUMBER OF ROOMS
138
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Claim Your ListingHOTEL REZIDENCE EMMY $55 ($̶6̶4̶) - Prices & Reviews - Prague, Czech Republic
Frequently Asked Questions about Hotel Rezidence Emmy
Which popular attractions are close to Hotel Rezidence Emmy?
Nearby attractions include Nový Hrad u Kunratic (0.4 miles).
What are some of the property amenities at Hotel Rezidence Emmy?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Rezidence Emmy?
Top room amenities include blackout curtains, a desk, and a seating area.
What food & drink options are available at Hotel Rezidence Emmy?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Rezidence Emmy?
Conveniently located restaurants include Domyno Burger, Na Ty Louce Zeleny, and Hostinec Ve mlyne.
Does Hotel Rezidence Emmy have airport transportation?
Yes, Hotel Rezidence Emmy offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Rezidence Emmy?
Yes, laundry service and self serve laundry are offered to guests.
Does Hotel Rezidence Emmy offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Rezidence Emmy?
The staff speaks multiple languages, including English, German, Russian, and Czech.
Are there any historical sites close to Hotel Rezidence Emmy?
Many travelers enjoy visiting Old Town Hall with Astronomical Clock (4.9 miles), Vysehrad National Cultural Monument (3.6 miles), and Prašná brána (4.8 miles).