Emmy Residence is a new, luxuriously appointed hotel whose design and services meet today's global qualitative trends. The hotel is located in a peaceful setting in Prague, with quick and easy access to the city centre, making it an ideal spot for both business guests and those who just want to enjoy an unforgettable holiday. All 138 rooms are quiet, spacious and comfortably appointed to ensure guests have a pleasant and enjoyable stay.
We stayed at this hotel during a bus tour and it was our worst hotel on the program. It is located very far from the historical center, on some kind of working outskirts and therefore is absolutely not suitable for exploring the city. The hotel is quite large, with crowds of people and somehow uncomfortable - neither outside nor inside. And the photos presented here do not really correspond to reality - everything is older and dull. The room was a normal size, we had it on a high floor with a beautiful view of the modern quarter of Prague (very far away). The beds and bedding are normal. The worst thing was hot water from the boiler and there was no time to wait for it to heat up either in the morning or in the evening. Considering that transit travelers who arrive late and leave early stop here, this is very strange - after all, there is no time to wait for the water to heat up. Breakfast was also disappointing - the choice of dishes is small, everything is not very tasty, there is no space, mountains of dirty dishes that they don’t have time to clean. On the positive side - a wonderful day spent in my beloved Prague. If you are tempted by the price, then I think that even for that kind of money you will find something closer to the center if you come to explore the city.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all i have to say, that i think this is not a 4* hotel. I would give it 3*. Maybe in the past it had 4*. About the stay: + Staff is friendly, rooms are big and clean, breakfast is good, parking is for free(if you book on the official website), prices are good and with breakfast
- Its a little fat away-you need around 40 Minutes to the city centre with the bus and metro
At the breakfast, the waiters take your plates, even if you’re not finished. Yes, you can take a new one- but why? It’s annoying when you’re every 5 minutes disturbed. I was not angry with them, cause they are doing just their job.
As i said - wrong category
Resume: It was a pleasant stay and i would book it once again - price and what you get is good!
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Date of stay: December 2024Trip type: Traveled with family
Room Tip:Parking is free just if you book directly on their website- they have also the best prices on the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adela Nachtigal Wurstova, Marketing at Hotel Rezidence Emmy
Responded 2 weeks ago
Dear Alex, Thank you for choosing to stay with us at Rezidence Emmy and for taking the time to share your impressions. We truly appreciate your kind words about our friendly staff, spacious and clean rooms, as well as our breakfast options and complimentary parking. We are also glad that, despite your concerns, you found the overall value of the stay worthwhile and would consider booking with us again. We understand your reservations regarding our four-star classification. Rezidence Emmy meets internationally recognized standards for a four-star rating, but we also believe that continuous improvement is key to maintaining this level. Your feedback about the breakfast service is particularly helpful; we will certainly address our team’s approach to ensure guests can enjoy their meals without feeling rushed. As you noted, our location is in a quieter part of Prague, which can mean a slightly longer journey to the city center. Many of our guests appreciate the peaceful environment, but we do understand the importance of reliable transportation and are always happy to provide tips for the quickest routes and schedules. Thank you once again for your review. We value your perspective, and we are committed to refining our services to exceed expectations in the future. It would be our pleasure to welcome you back soon. Warm regards, Adela Nachtigal W. Sales & Revenue Manager Rezidence Emmy, Prague
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We stayed for two nights. It is pretty far from the city center. Staff was friendly. Breakfast was really good. Rooms are spacious and clean. There is no minibar but fridge, and it was out of service. No aircondition also. WiFi was pretty good. The bathroom was clean and well equipped.
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Date of stay: July 2014
Location
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from rezemmy, Front Office Manager at Hotel Rezidence Emmy
Responded Sep 11, 2014
Dear Svetlana, Thank you for a lovely review about the hotel. We are glad that you have enjoyed your time here. I would like to inform you that you can ask for the room with minibar, and we could selected this room for you. With best regards Jarda.
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I was here with a group and I agree with what was written here. Generally very good option for a couple of days if you plan to be in the city or elsewhere. The room is big, comfy, the toilet is separated from the bathroom. All facilities present except for the AC which is a big problem over summer. The fan was not sufficient but we managed since the weather changed and was not too hot like the first day. Plus our room faced the back of the hotel, the big parking lot which was almost empty so had no problem opening the window or sleeping. The fridge was too hot and seemed not to be working although it had a back section which was cold. I did complain but was told that nothing could be done. Breakfast was plentiful and always refilled. All in all, a great option if the price is not too high. Our group price for 3 days was more that we bargained for, meaning I am sure we could not find anything cheaper and better in the city. I would go back again. It is a new and clean hotel with good breakfast unlike most European hotels of that range, so if you plan to spend most time in the city, this is a great option to spend a night. There is a Lidle shop up the hill, 10 minutes away. Buses and metro are on time so a quick way to the city is guaranteed.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip:back side is very quiet
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Response from Adela Nachtigal Wurstova, Marketing at Hotel Rezidence Emmy
Responded Oct 30, 2022
Dear Miloš, thank you so much for taking the time to write this review. We are pleased to hear that you liked our stay at your hotel Rezidence Emmy. Thanks for the positive comments about our big, comfy rooms, our breakfast, and our hotel in general! :) Once again thank you for taking the time to write this review and for choosing Hotel Rezidence Emmy in Prague. I hope we will see you soon again! Have a nice day :). Many greetings from Prague. Sincerely, Adela Nachtigal Wurstova Sales&Marketing Manager
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We have just finished our 2 week stay at this hotel & we had a great time.
We were on the 7th floor with views of the forest & it was beautiful. The room was spacious with separate toilet.
It was clean & well looked after with the cleaning done everyday.
Every member of staff we met was polite & helpful. Particularly the boys on breakfast who assisted us with the public transport (193 bus takes you to Budêjovická subway station or 138 bus takes you to Kacerov station)
Special thanks to Adela who was amazing with everything we asked for!! She helped with food delivery,Czech websites & some general stuff where she went above & beyond for us.
I'd also like to thank the cleaners. Who (despite the language barrier ) provided my favourite fruit tea bags everyday!
The breakfast has a wide variety of cereal & hot food on a buffet. Plenty of coffee, juice & pastries!
Although this hotel is further out of the centre it's quiet & a really beautiful area. We took many forest walks & there are plenty of parks which kept our daughter occupied (20 months old)
It's sad to see negative reviews but everyone is entitled to their opinion. If we needed to we would stay here again though because we had an excellent experience
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Date of stay: June 2021Trip type: Traveled with family
Room Tip:You can get the bus outside the hotel. To buy a ticket it's easy to download the app - PID...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adela Nachtigal Wurstova, Marketing at Hotel Rezidence Emmy
Responded Aug 18, 2022
Dear Steph, thank you so much for taking the time to write this fabulous review. We really appreciate it!!! :) We are really happy to hear that you enjoyed your stay at our hotel. We are glad that you liked our clean and spacious rooms, our good cleaning service, our helpful and nice staff, and our breakfast. :) Once again thank you for taking the time to write this lovely review and for choosing Hotel Rezidence Emmy in Prague. I hope we will see you soon again! :) Have a nice day :). Sincerely, Adela Nachtigal Wurstova Sales&Marketing Manager
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the worst hotel I had ever stayed and the rudest staff... no air condition in a 4 star hotel, very poor breakfast, wifi is not working in rooms... the staff has very poor English and are not willing to help you of any issue. Difficult to reach the city center, In the bathroom, there is no handle for the shower, you have to keep the shower on hand, they put a very very little soap in the bathroom that you can only use just once... no minibar, no air condition, only 3 channels on the television... You cannot buy tea/coffee after 9pm, Lobby consists of 3 chairs for 4 people and the hotel staff can ask you not to sit there because French people will sit there!
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Date of stay: August 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
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Average hotel with fine rooms; however I would give breakfast 'lower average' level .If you come later in the morning, everything on the bar is cold and staff starts cleaning everything around you at 10.01 regardless of people still sitting and eating there.
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Date of stay: December 2023Trip type: Traveled on business
Room Tip:Parking available, bus stop towards tube station 3 mins by walk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adela Nachtigal Wurstova, Marketing at Hotel Rezidence Emmy
Responded Apr 9, 2024
Dear Judy, Many thanks for reviewing your stay. We are glad to read that you enjoyed our fine rooms. It would be our pleasure to welcome you back soon. With kind regards from Prague, Adela Nachtigal W. Sales&Marketing Manager
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Even though the reviews about this hotel are not the best, I personally liked the hotel. The rooms are large, there is a lot of light in the rooms. There were no problems with water. The breakfast was better on the first day of our stay than on the second but still it was a good breakfast. You will not be hungry after it. The reception staff was helpful. They explained how to get to the city center, so we didn't get lost. The bus station is 100 meters to the right from the hotel. The bus takes you to the underground station. 15 minutes and you are in the center of Prague. The bus tickets can be bought in the hotel. The parking near the hotel is free. Internet is available in the rooms and in the lobby. It is free. It is not a 5 star luxury hotel but it can satisfy your needs if you are staying there for 3 or 4 nights and spend most of the day in Prague.
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Date of stay: August 2011
Value
Rooms
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff were terrible and the rooms were bad. We had to pay for some tables that was broken before we came. The food was bad. There was some furniture outside but the staff would not unlock them so we could use them. The internet connection was unstable and slow. The receptionist sat on the computer and Facebook all the time and chatted and we felt that we were an annoyance to her. In all a bad experience for us all.!!!
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Date of stay: June 2011
Value
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horrible.. the room is old, dirty walls, diety carpet, lamps. The glasses in my room were so dirty it made me feel sick! Breakfast are at very low quality level. Staff at the reception is more ignoring than helping. To borrow an iron is impossible... I’ve been to 2* hotels and they were better quality than this “4*”..
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Date of stay: April 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from rezemmy, Manager at Hotel Rezidence Emmy
Responded May 15, 2018
Dear MyskaHryzka, Thank you for taking the time to provide us with your feedback following your recent visit to our Hotel Rezidence Emmy. I was sorry to learn that we did not meet your expectations on this visit, especially as it relates to the room, breakfast and receptionists. Your comments are most concerning, but I can assure you that our hotel is a four star hotel with international certification. Furthermore, usually are our guests really satisfied with the cleanness and our breakfast. I would like to apologize that you felt like it could be in some places in the room cleaner, we are always renovating all our rooms so some of them can look old, but they are defintely clean. Nevertheless, I sincerely hope you had a great time in Prague and we would be delighted to welcome you back. Once again thank you for taking the time to write a review and for choosing Hotel Rezidence Emmy. Have a nice Wednesday. Sincerely, Adela W, Sales&Marketing Manager
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Amsterdam, The Netherlands14 contributions10 helpful votes
Bus line No. 119 runs from the airport. At the terminal stop - Nadrazi Veleslavin ( 10 stops) change to underground A (Green Line) in the direction of Depo Hostivar. At the Muzeum station change to Line C (Red Line) in the direction of Haje, get off at the Budejovicka station. From here take bus No. 193 (6 stops) and get off at the IKEM stop (the bus stop is directly in front of the hotel).
There are more places to choose from in the Prague area.
PRICE RANGE
$65 - $78 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rezidence emmy prague, rezidence emmy hotel prague
LOCATION
Czech RepublicBohemiaPraguePraha-Kunratice
NUMBER OF ROOMS
138
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Hotel Rezidence Emmy?
Many travelers enjoy visiting Old Town Hall with Astronomical Clock (4.9 miles), Vysehrad National Cultural Monument (3.4 miles), and Prašná brána (4.8 miles).