Mandarin Oriental, Prague
1,789 reviews
#29 of 675 Hotels in Prague
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Nebovidska 459/1 Mala Strana, Prague 118 00 Czech Republic
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360
Panoramas (14) Room & Suite (359)
What is Travelers’ Choice?
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About
#29 of 675 hotels in Prague
Location
Cleanliness
Service
Value
Travelers' Choice
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city.
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Full view
Property amenities
Valet parking
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Paid wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Wine / champagne
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, Czech, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
210Restaurantswithin 0.3 miles
137Attractionswithin 0.3 miles
Contact
Nebovidska 459/1 Mala Strana, Prague 118 00 Czech Republic
Name/address in local language
Getting there
LesserPrague Metro9 min
Old TownPrague Metro11 min
Rental CarsSee rental cars from $18/day
1789Reviews18Q+A100Room tips
Reviews
Traveler rating
- 1,482
- 219
- 54
- 21
- 13
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Popular mentions
You can not go wrong by staying at the Mandarin Oriental. From the first arrival to the last departure...top notch the entire way. The front desk staff is friendly and helpful in any way. The food was very good and the wait staff is on top of their game.
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Review collected in partnership with this hotel
Date of stay: March 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Mandarin Oriental, Guest Services / Front Office at Mandarin Oriental, Prague
Responded Apr 4, 2021
Dear Derek H, We are truly honored by your kind words toward your experience at Mandarin Oriental, Prague. I would like to take this opportunity to sincerely thank you for your incredibly positive feedback towards our colleagues. Our team is always aiming for truly legendary Oriental service provided to our guests. Besides that, I am delighted to read that you enjoyed selection of our food we offer in the Spices Bar & Lounge. Once again I would like to express our gratitude for your wonderful review. We would be delighted to welcome you back. Kind regards, Martina Zizkovska Assistant Front Office Manager
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We are typically an AirBnB family when we travel but a business opportunity permitted us to stay in M.O. Prague and it was truly an exceptional experience. The location is amazing, with easy walks to many of the sites, the wonderful Ostrov Kampa walking park along the river and the Petřín Gardens a block the other way. Even with Covid limitations at the hotel and the city pretty much in lockdown, the staff were exceptional and accommodating, significantly above the typical Czech service standards. They made our stay memorable and we have truly become Fans of M.O. The hotel's food was also fantastic and actually very good value, although the limited menu meant we used Wolt often for delivery. Overall, our food experience was really good, with diverse offerings, great value and really tasty food. We look forward to our return to Prague in better times. P.S. Our bed was particularly firm...we did not enjoy. And, if feather pillows are not your thing, they have memory foam or anatomic available!…
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Date of stay: February 2021Trip type: Traveled on business
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Mandarin Oriental, Guest Services / Front Office at Mandarin Oriental, Prague
Responded Mar 1, 2021
Dear F6039VDgregw, I would like to thank you for your wonderful review, describing your stay with us at Mandarin Oriental, Prague. We are happy to read that you enjoyed your stay despite the restrictions and partial lockdown. Our hotel team is of tremendous value to get the most out of a visit to our beautiful city and it was a great pleasure for all of us to be at your service and to make your stay memorable. Personally I will take care of passing your kind words to them. Thank you for your amazing feedback and we would be delighted to soon welcoming you back. Kind regards, Martina Zizkovska Assistant Front Office Manager
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Beautiful, well situated hotel with helpful, friendly staff. Unfortunately, the spa, restaurant and fitness suite were all closed during my stay due to covid, but the food on room service was delicious and the beds so comfortable!
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Review collected in partnership with this hotel
Date of stay: October 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Mandarin Oriental, Guest Services / Front Office at Mandarin Oriental, Prague
Responded Oct 24, 2020
Dear Hurricane2012, Thank you for taking the time to share your amazing review of Mandarin Oriental, Prague with the TripAdvisor community. Your kind words and comments regarding our staff and services are much appreciated. Thank you for emphasizing our convenient location at the heart of the Lesser Town, truly charming part of the city. We will keep on doing our utmost best to satisfy our guests and help create memorable experiences. We are looking forward to welcoming you again at our property and in the meantime we are sending our best regards, Martina Žižkovská Assistant Front Office Manager
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You can't stay at a better property in Prague. The hotel is located is in a quiet neighborhood in Praha 5, but less than 5 minute walk to the Charles Bridge. Service is top notch. We ate breakfast each morning at the property, and the food is great with alot of options. Rooms are large, particularly by European standards. Will definitely stay here next time in Prague.
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Date of stay: July 2020
Value
Service
Sleep Quality
4 Helpful votes
Helpful
Response from Mandarin Oriental, Guest Services / Front Office at Mandarin Oriental, Prague
Responded Oct 20, 2020
Dear mstrsgolf, Thank you for taking the time to share your wonderful review of Mandarin Oriental, Prague with the TripAdvisor community. It was a real pleasure having you as our guests. We very much appreciate your kind words regarding service that was provided by our amazing staff as well as about the quality of Spices restaurant. We are also delighted to see that you found the location of our property very convenient. Once again thank you very much for your high thoughts about our team and Mandarin Oriental, Prague. We look forward to welcoming you back to Prague soon. With my kindest regards, Martina Žižkovská Assistant Front Office Manager
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There are many reasons we returned to Mandarin Hotel on this trip to Prague . I love the location, as it is very personal to me. I grew up near the hotel on Mala Strana and went to the High School, that is just in the back of this hotel. I am definitely partial to this area, the quiet location, the Kampa park, the churches nearby and the wonderful restaurants, on the streets I know so well. I also give priority to luxury and comfort. My husband and I have returned to this hotel for all those reasons. Based on our previous experience, we reserved the same category room for six nights. With the private entrance to the garden, and a private patio. The shade covered patio with its comfortable outdoor furniture is fantastic for early mornings and late evenings relaxation. Mandarin is a beautiful hotel, centuries old monastery, masterfully converted into a hotel. Few rooms are the same and the common places are connected by long maze of hallways, all beautiful. I did get lost couple times, just looking around. We liked the breakfast buffet selection, (pre - Covid), but more than anything, the friendly young staff, remembering our preferences quickly. On our last night we enjoyed a great dinner in the hotel's restaurant - Spices. The concierge service was above and beyond . Our thanks toTomas, who was a tremendous help, arranging hotel car rides for us at moments notice, even recommending and arranging a private clinic visit, when my husband was not feeling well. The morning of our check out, Tomas arranged hotel car transfer to the hotel Four Seasons , across the river, for us. As we were looking forward to Four Seasons we were sad to leave Mandarin behind . Until next time, Dekuji a Nashledanou…
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Date of stay: September 2019
Rooms
Location
Service
Room Tip: room with the patio
See more room tips
3 Helpful votes
Helpful
Response from Mandarin Oriental, Guest Services / Front Office at Mandarin Oriental, Prague
Responded Sep 5, 2020
Dear Wenovo, Thank you very much for sharing your wonderful review with us and the TripAdvisor community and for choosing our hotel for your stay in Prague. We are thrilled to learn that we made your stay enjoyable and memorable. Thank you for highlighting our convenient location in heart of magical Lesser Town and also the impecable service delivered by our colleagues. Please rest assured that your amazing feedback will be passed to our teams including the management. Once again thank you very much for your high thoughts about our team and Mandarin Oriental, Prague. We look forward to welcoming you back to Prague soon. With warm regards, Martina Žižkovská Assistant Front Office Manager
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PRICE RANGE
$287 - $569 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, prague hotel prague, mandarin prague, prague mandarin oriental
LOCATION
Czech RepublicBohemiaPragueMalá Strana (Little Quarter) / Praha 1 (City Center)
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Prague
Which popular attractions are close to Mandarin Oriental, Prague?
Nearby attractions include Charles Bridge (0.3 miles), Elixir Mystery (Real Escape Adventure) (0.1 miles), and Hradčany (0.3 miles).
What are some of the property amenities at Mandarin Oriental, Prague?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Mandarin Oriental, Prague?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Prague?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Prague?
Conveniently located restaurants include Czech Slovak Restaurant, The Mail Room bistro, and Rainbows End Cafe.
Are there opportunities to exercise at Mandarin Oriental, Prague?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Does Mandarin Oriental, Prague have an airport shuttle?
Yes, Mandarin Oriental, Prague offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Prague?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mandarin Oriental, Prague?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Prague offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.