It was not my first stay at Prague's Mandarin Oriental, but by far was the best experience that me and my family had in a long time, royal treatment is an understatement, the cordiality and the thoroughness on each detail far exceeded our expectations, we have our residency in Prague due to technicalities, we were unable to leave on vacations outside Czech Republic, so we decided to spend a few days enjoying this magnificent hotel, we were so delighted that the days we spent completely made up for our missed vacation, we will definitely make it a habit, thank you to all the staff for a wonderful stay.
We haven’t been back to Prague in over 11 years. We chose to once again stay at the Mandarin and we loved every minute of it. Eric and his team went above and beyond and we felt truly appreciated having returned to the property again. The hotel is stunning, immaculate and peaceful. We highly recommend it to everyone and we look forward to returning next year with friends and family.
It was a really perfect stay. Even while we were driving in towards the hotel, someone was getting the trolley ready to come and get our bags from the car. That kind or service went on throughout our stay. Everyone was super friendly and always more than willing to help. The hotel itself is lovely too. It was nice to come back from the busy streets to the quiet and calm of the hotel.
The location of the hotel is perfect. The breakfast buffet was fresh, tasty and well managed. We were upgraded to a terrace room and it was impeccably clean and comfortable. So wonderful that it was hard to get out of bed in the mornings! Attention was paid to every detail. Most importantly, the staff was splendid--especially Florian, Michal and Thomas. I had a migraine and my wife went to the front desk to ask for ice and they immediately brought up the perfect ice pack designed for such things. We will always stay at the Mandarin Oriental when in Prague.
The hotel was well located with really great rooms. The staff was attentive and kind to our young children. The were so thorough with the children’s room that the placed corner guards on the furniture. The airline misplaced our luggage on the way and the staff provided us with emergency kits that included clothes. This will be our go to hotel in Prague
The best hotel experience! So clean and comfortable with an amazing concierge that was incredible! She went above and beyond to help us enjoy our visit to Prague!! The location couldn’t be better! Convenient to so many sites and restaurants!!
Back at the wonderful Mandarin in Prague. Centrally located, and with historical ties to the 14th century monastery, makes this a very special place. The staff is very welcoming and speaks very good English. The rooms are spacious and nice. In brief, superb service and accommodation. Best stay in Prague.
Outstanding place and remarkable service. A well managed hotel, a beautiful property with a very nice and professional staff, the rooms are spacious and well decorated with a perfect touch of contemporary design as I like my hotels to be 😉. A must go in Prague!
We loved this place! The room was great, the bed excellent! It is in a beautiful part of time. The staff was incredible, and we were treated extremely well. We loved every aspect of it! We went for our anniversary, and the staff surprised it with champaign, cake, and rose petals on our bed !
The best hotel in Europe, in line with the beautiful city of Prague! Lovely facilities, extremely efficient team, everything was just perfect to make you feel delighted. Thank you MO Prague team for all your efforts, especially Matteo at Front office who went above and beyond to wow us and Emmanuel, The Director of F&B who ensure that everyone in his venues feels unique.