Mandarin Oriental, Prague
Nebovidska 459/1 Malá Strana, Prague 118 00 Czech Republic
Lowest prices for your stay
$590
$471
Free cancellation until 03/31/23
No prepayment needed
Only 3 left at
$590
Free cancellation until 04/01/23
No prepayment needed
Only 3 left at
$590
Free cancellation until 04/01/23
No prepayment needed
Travelocity$590
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Priceline$508
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About
#34 of 691 hotels in Prague
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
Lying on the left bank of the Vltava River, our intimate hotel sits in quiet location close to many of Prague's major attractions. Offering an enticing blend of historic character and contemporary design, our 99 rooms and suites exude a sense of elegant style. Spices Restaurant and Bar promises an unforgettable dining experience beneath a beautiful vaulted Renaissance ceiling. The only spa in the world located in a former Renaissance chapel, we offer a unique space in which to begin your journey to equilibrium. Situated in a former monastery, we provide a stunning setting combined with years of experience for your wedding, meeting or event.
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Property amenities
Electric vehicle charging station
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Babysitting
Highchairs available
Valet parking
Paid private parking nearby
Wifi
Paid wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, Czech, German
Location
100Great for walkers
Grade: 100 out of 100
210Restaurantswithin 0.3 miles
169Attractionswithin 0.3 miles
Contact
Nebovidska 459/1 Malá Strana, Prague 118 00 Czech Republic
Name/address in local language
Getting there
LesserPrague Metro9 min
Old TownPrague Metro11 min
Rental CarsSee rental cars from $29/day
1907Reviews18Q+A100Room tips
Reviews
Traveler rating
- 1,587
- 226
- 56
- 21
- 17
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Most Recent
We loved this hotel in Prague. Staff was excellent and beautiful property. Would stay here again. The location was perfect, close to many restaurants. Enjoyed the daily breakfast. We stayed here for five nights, and received excellent service.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a fabulous time at the MO in Prague on Friday for our 17 anniversary. It is our first time at a MO hotel and we would certainly recommend it again. Gorgeous hotel in one of Prague's most beautiful, historic and quiet areas. The grounds and the rooms are beautiful, sparkling clean and elegant. The service is top notch and you can feel that this hotel has a service culture embedded in the staff. We didn't use the spa as we had only one night and wanted to chill out a bit and go out for dinner. Pros: Beautiful Rooms. Very comfortable bed. The room felt very secluded and serene. Personally, I prefer rooms with both a bath and shower and not just a bath as taking a shower in a bath isn't that convenient. Staff service (though see cons) Breakfast was very tasty and great selection Additionally, I find the 'Fans of MO' a brilliant concept. Just sign up and choose whatever 2 benefits you want for your stay rather than the usual working up the ladder of statuses to earn benefits. Cons: - The check-in process is over the top. Too long and too formal. I get that it's a top hotel but there was no need to repeat all the details of the booking, my personal details etc. My experience in other 5 stars hotels is that handing over the keys to the guest is the priority and there is no need to verify all the details again if the guest submitted everything online and you collect a copy of their passport to very the guest ID. We felt a bit exhausted at the end of check-in and it could all take a lot less time. Also, when we checked out, a very grumpy receptionist 'demanded' that my wife's CZ driver's license which was copied during check-in wasn't considered a formal ID and that she need another form of ID. We explained that we don't have any and that during check-in, her colleague took a copy of the driving license as he also thought that is sufficient. I must say she was not nice at all and her attitude does not match the one of any other staff member we met during our stay. She eventually 'agreed' to let us show her a copy of my wife's passport she had on her phone. I know this is a 'police requirement' but there is no need to be nasty about it. And if the guest doesn't have another ID, what can we do? Get arrested at the hotel?? - Breakfast needs a lot more staff. we waited 20 minutes TWICE to get our coffee during breakfast. The staff all seem to work hard so it's not their fault. Management is clearly working them to the bone and not adding enough waiting staff. Our waitress was visibly 'falling off her feet'. Add more staff! No one should wait so long for food and drinks in the morning. It's not a great start to the day. - It is very disappointing to find that MO, as in other cities 5-star hotels do not offer much of wellness facilities for guests unless they pay extra for it. There were no common grounds offered to the guests. It is pretty common to have a pool, whirlpool, sauna and steam room at hotels, especially luxury ones. We wanted to use the whirlpool and steam room but it can only be booked privately for about 45 EUR per 30 min per facility so to use both (steam and jacuzzi) for 1 hour (well, in and out), you are looking at nearly 200 EUR. We found it quite steep for something that is available in most top hotels for free. I must admit that the private 'vitality bath' does look nicer than a public jacuzzi once it's set up with rose petals and all but again, such private service should be offered in parallel to a 'public' option for all guests.…
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Date of stay: March 2023
Rooms
Service
Sleep Quality
Room Tip: Upper floor. Ask for back-facing rooms
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded 2 weeks ago
Dear Sharvul, Thank you for taking the time to hare your feedback and thank you for the wonderful review of our hotel ! We have well noted all your comments and I can assure you that we, as a team, reviewed all of them with great attention. Thanks to your comments, we can only become stronger. So please accept our deepest appreciation. With that said, we are delighted that you enjoyed your overall experience with us and hope to see you again very soon. Warmest regards, Eric Gervy Hotel Manager telephone: + 420 233 088 888 email: egervy@mohg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First class experience. The hotel & spa are very special and hugely characterful, being in an ex monastery with much of the original fabric preserved, which adds to the experience. The hotel is in a beautiful, quiet area away from the hustle and bustle but is only a short walk over the bridge to get to the action. Service was impeccable, befitting the brand. The staff couldn’t do more for me & the little things stood out. I was always being made to feel like a VIP, for example offering me a fruit bowl when I checked out and a lovely gift on my birthday. Special mention goes to Florian, the front office manager, Andrew and the concierge team. First rate and highly recommended.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded 2 weeks ago
Dear pauljC1309LQ, Thank you for taking the time to share your feedback and the great comments about our hotel as well as our wonderful team ! We are delighted that you enjoyed your experience with us and hope to see you again very soon. Warmest regards, Eric Gervy Hotel Manager telephone: + 420 233 088 888 email: egervy@mohg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
our trip was amazing and the service and hospitality at the mandarin was excellent. i would go back in a heart beat and recommend it to anyone traveling to prague. the entire staff was attentive and kind!
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded 2 weeks ago
Dear C90800Nmorgane, Thank you for the wonderful review of our hotel ! We are very appreciative and delighted that you enjoyed your experience with us and hope to see you again very soon. Warmest regards, Eric Gervy Hotel Manager telephone: + 420 233 088 888 email: egervy@mohg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such a great stay! We were meant to visit in 2019, but had to postpone, and we ended up being here for my boyfriends birthday - they even made him a cake with our picture (along with our beloved dogs who were our entire world and we’d lost in the past year, 6 weeks apart) on it! So thoughtful and really just the sweetest stuff. The restaurant was also amazing! We were pretty shocked as we did not have high hopes for Japanese food in Prague, but it was really phenomenal!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded Feb 14, 2023
Dear DanielleKristin, Thank you for the wonderful review of our hotel ! We are very happy you loved our Asian dishes in our beautiful restaurant. We are also delighted that you enjoyed your experience with us and hope to see you again very soon ! Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was so beautiful and stunning, centrally located, very nice designs and art people were very friendly and very welcoming which you would expect from a MO experience, a very special thanks to everyone for the warm welcome and lovely site inspection across the hotel from Zuzana Thank you to everyone who make this trip very special.
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Date of stay: January 2023Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded Feb 14, 2023
Dear SaifE_11, Thank you for the wonderful review of our hotel ! We are delighted that you enjoyed your experience with us and hope to see you again very soon. Warmest regards, Eric Gervy Hotel Manager telephone: + 420 233 088 888 email: egervy@mohg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a wonderful stay, thanks to the service of the colleagues at the hotel. Our arrival was anticipated, and so was our departure, we did not have to present ourselves! The colleagues at the Front Desk and everybody in the lobby was always greeting us with a smile and the colleagues in the banqueting facilities were always there to assist and remembered our preferences. Housekeeping did an amazing job in the room, it was always spotless. Thank you very much to everybody - we are very much looking forward to coming back!
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Date of stay: January 2023Trip type: Traveled on business
Value
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded Feb 14, 2023
Dear CharlottevonMaltzan, Thank you for the delightful review of our hotel ! We are very happy that you enjoyed your experience with us and will pass on your feedback to our teams. We hope to see you again very soon. Warmest regards, Eric Gervy Hotel Manager telephone: + 420 233 088 888 email: egervy@mohg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We waited 30 minutes for a simple check in even if in front of us was one guest. Entrance, hall, bar and restaurant with very low ceiling, not luxury. Dining at the restaurant was poor in terms of service and food quality. SPA quite difficult to reach with quite cold atmosphere, massage therapists not adequate. The only positive note: the valet for the car parking service
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Date of stay: January 2023
Location
Cleanliness
Service
Room Tip: low ceiling evrywhere, not luxury enviroment
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded Feb 16, 2023
Dear Adventurer526831 , Thank you for taking the time to share your feedback which we read with attention and take very seriously. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Despite the fact that we regularly receive praise for our service and the attention delivered by our teams, it' seems in this case that we fell short of your expectations. With that said, rest assured we will ensure this was an exceptional situation and that we will do our best for this to not happen again. Should you decide to give us another chance or if you desire to talk to me directly, please don't hesitate to contact me at egervy@mohg,com and I will be delighted to assist you in any way possible. With my warmest regards, Eric Gervy Hotel Manager telephone: + 420 233 088 888 email: egervy@mohg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We could not have wished for a more lovely city break in Prague! The location of the Mandarin Oriental is fantastic - a quiet and secluded setting but so easy to get to places of interest on both sides of the river. Our room was beautiful, breakfast was excellent and the spa treatments are highly recommended! All the staff were so welcoming and attentive, especially Iryina on the front desk and Tomas on concierge who were particularly helpful to us during our stay. We will definitely be back!
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gervy, Other at Mandarin Oriental, Prague
Responded Feb 16, 2023
Dear Nick and Sarah O, Thank you for the wonderful review of our hotel ! We are very happy that you enjoyed your experience with us and hope to see you again very soon. Warmest regards, Eric Gervy Hotel Manager telephone: + 420 233 088 888 email: egervy@mohg.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mandarin Oriental is always great, but the Prague location staff are really exceptional among the various locations around the world where we have had the pleasure of staying. The spa staff were outstanding, giving us incredible massages that were among the very best that we've had at dozens of high-end spas in recent years.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$373 - $642 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, prague hotel prague, mandarin prague, prague mandarin oriental
LOCATION
Czech RepublicBohemiaPragueMalá Strana (Little Quarter) / Praha 1 (City Center)
NUMBER OF ROOMS
99
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Claim Your ListingMANDARIN ORIENTAL, PRAGUE - Updated 2023 Prices & Hotel Reviews (Czech Republic)
Frequently Asked Questions about Mandarin Oriental, Prague
Which popular attractions are close to Mandarin Oriental, Prague?
Nearby attractions include Charles Bridge (0.3 miles), Elixir Mystery (Real Escape Adventure) (0.1 miles), and Hradčany (0.3 miles).
What are some of the property amenities at Mandarin Oriental, Prague?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Mandarin Oriental, Prague?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Prague?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Mandarin Oriental, Prague?
Conveniently located restaurants include Czech Slovak Restaurant, LOKI Burgers, and Restaurant U Modre kachnicky.
Are there opportunities to exercise at Mandarin Oriental, Prague?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Does Mandarin Oriental, Prague have airport transportation?
Yes, Mandarin Oriental, Prague offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Prague?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mandarin Oriental, Prague?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Prague offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.