Mandarin Oriental, Prague
1,797 reviews
#35 of 682 Hotels in Prague
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Nebovidska 459/1 Mala Strana, Prague 118 00 Czech Republic
Lowest prices for your stay
$365
Free cancellation until 03/28/22
Reserve now, pay at stay
$365
Free cancellation until 03/28/22
Reserve now, pay at stay
Booking.com$365
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eDreams$365
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#35 of 682 hotels in Prague
Location
Cleanliness
Service
Value
Travelers' Choice
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city.
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Property amenities
Valet parking
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Paid wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Wine / champagne
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, Czech, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
208Restaurantswithin 0.3 miles
139Attractionswithin 0.3 miles
Contact
Nebovidska 459/1 Mala Strana, Prague 118 00 Czech Republic
Name/address in local language
Getting there
LesserPrague Metro9 min
Old TownPrague Metro11 min
Rental CarsSee rental cars from $33/day
1797Reviews18Q+A100Room tips
Reviews
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Popular mentions
From the moment we checked in we were treated with great care and consideration. Our room upgrade surpassed all hopes, we actually were given an apartment that included a kitchenette...tucked away in a quiet corner of the Spa building. Everything about the room was special...and the exclamation point was the incredibly appointed, spacious bathroom. Our new best friend in Prague, Michael who checked us in, went out of his way again and again to ensure we had everything we needed on and off the property. Even a hot warm pack and herbal packet crafted for a toothache remedy at 11pm! Wonderful stay, will be our go to in Prague!
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Definitely reserve the private boat tour provided by the hotel!
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Helpful
Response from Flavia Caponi, General Manager at Mandarin Oriental, Prague
Responded 1 week ago
Dear PLakegirl We are thrilled to hear you really enjoyed your stay and that we shall be your home away from home in Prague! Thank you for sharing your experience and for recognizing our lovely colleague Michael who went above and beyond! We are looking forward to your next visit to our Urban Hideaway in the center of Prague.
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We enjoyed staying here for a few days while fun Prague. Well located on the castle side of the river in a calm and comfortable setting. Certainly limited by the old buildings used for this hotel, the rooms are very nice and functional. Nothing over the top though ... like all of the hotel is missing a little bit of the exquisite tough and feel otherwise common in Mandarin Hotels. For example, the walkway to the elevator could have also been in a higher-end clinic or office building. Or the lack of a water cannel in the room or proper wine glasses was a little surprising for this level of hotel. Maybe a 4.5 star venue ... and not 5 stars.
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Date of stay: October 2021
Value
Rooms
Service
Helpful
Response from Flavia Caponi, General Manager at Mandarin Oriental, Prague
Responded 1 week ago
Dear michaelh242 Thank you very much for your TripAdvisor review and we are glad you had a comfortable and enjoyable stay. We take your feedback on board regarding adding some additional touches and will be looking at the wine glasses as our rooms would usually have wine glasses available in the mini-bar cabinet! Thank you again and we hope to welcome you back.
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The service was quite good at the hotel. We had an upgrade with our American Express Platinum card. The room was located in the Spa building and was a bit dated and in a strange location removed from the rest of the hotel. The bathroom was quite small.
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: Ask for a room in the main building.
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Helpful
Response from Flavia Caponi, General Manager at Mandarin Oriental, Prague
Responded 3 weeks ago
Dear spike0506 Thank you for taking the time to submit a TripAdvisor Review and for your comments. We are glad you enjoyed the service while with us! We note your upgraded accommodation was in our Spa Wing. The hotel comprises several historic buildings which were eventually joined into a single complex. The Spa occupies the oldest part of the hotel and dates from the 16th Century. Please do not hesitate to let us know on a future visit your preference for a room in a different wing as each wing has its own character and history and due to the age of the Spa wing, every room is of a different size and layout. I do hope you managed to see the original ruins of the St Mary Magdalene church which records show dates back to 1330 and prior. The remains have been carefully preserved and are now illuminated under the Spa's glass floor. We hope to welcome you again!
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Yesterday I had the misfortune of having chosen the Mandarin Oriental Prague. My plane landed at 11pm, but the hotel did not offer room service anymore - only until 10 pm. So I had to find a McDonalds close by. This is not what you would expect for a hotel that charged me EUR 660 per night. On the plus side, the staff is very nice and we’ll trained. The rooms, however, are slightly dated and worn. To make it short - I will not return.
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Date of stay: September 2021Trip type: Traveled on business
Helpful
Response from Flavia Caponi, General Manager at Mandarin Oriental, Prague
Responded 3 weeks ago
Dear petri1302 Thank you very much for taking the time to write about your experience and I was sorry not to have seen you on departure. Hopefully you received my email just after you left as I would have liked to speak and apologize in person. We really appreciate the kind words on the colleagues who however were unable to accommodate your request for late-night dining. While we continue to operate on limited services in Food & Beverage, we are able to accommodate special requests so should you be travelling to Prague again and should you decide to actually give us another chance, we would welcome the opportunity to be in touch prior so we can make sure that on this next stay, all goes exceptionally smoothly. Thank you again for having taken the time to share your feedback.
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Everything at the Mandarin is geared towards 100% satisfaction. From all members of staff to the fixtures in the rooms to breakfast to the location, you are guaranteed a wonderful experience. I also used their fantastic spa to de-stress and relax and it more than met my expectations.
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Date of stay: August 2021Trip type: Traveled on business
Value
Rooms
Service
Helpful
Response from Flavia Caponi, General Manager at Mandarin Oriental, Prague
Responded Sep 2, 2021
Thank you so much for your very kind review and we are delighted you enjoyed your stay and experience with us. We are very much looking forward to your next stay in our Urban Hideaway in the Centre of Prague!
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PRICE RANGE
$287 - $569 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, prague hotel prague, mandarin prague, prague mandarin oriental
LOCATION
Czech RepublicBohemiaPragueMalá Strana (Little Quarter) / Praha 1 (City Center)
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Prague
Which popular attractions are close to Mandarin Oriental, Prague?
Nearby attractions include Charles Bridge (0.3 miles), Elixir Mystery (Real Escape Adventure) (0.1 miles), and Hradčany (0.3 miles).
What are some of the property amenities at Mandarin Oriental, Prague?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Mandarin Oriental, Prague?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Prague?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Prague?
Conveniently located restaurants include Czech Slovak Restaurant, Restaurant U Modre kachnicky, and U Stare Studny.
Are there opportunities to exercise at Mandarin Oriental, Prague?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Does Mandarin Oriental, Prague have an airport shuttle?
Yes, Mandarin Oriental, Prague offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Prague?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mandarin Oriental, Prague?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Prague offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.