Very nice setting in a beautiful park, close to the highway. Excellent restaurant. The golf course is inviting you to play during your stay. Rooms are spacious. We stay in this hotel every time we cross the country. The only thing we don't like:the noisy garden work on a beautiful weekend morning, during breakfast time. I would recommend to schedule this kind of work for a less busy period of the week.
Despite the booking confirmation, we were informed 24 hours before the visit that they had no place for us and they offered us lunch with a view of the parking lot. And that despite the fact that we are regular customers. We won't be anymore.
A friend has booked a room for our celebration for one night. The hotel's reception confirmed a room, even gave the room number and described the view. According to the agreement, I should have contacted them directly, specifying what services we want (dinner, wellness). I sent an e-mail with confirmation and request for payment instructions within a few days. No one ever answered it. Later, my friend told me they had a big event at the hotel and that they probably do not have rooms available. A four-star hotel with total incompetence of staff. And when that happens, well, terrible communication. I would expect at least the slightest - an apology.
Stayed here for Valentine's Day and it was a very nice experience. Hotel is quaint and the staff is very nice and helpful. We really enjoyed using the spa service and will likely go back. We also enjoyed a very tasty dinner in their glass enclosed terrace, which was charming. The carpaccio was very good!
The hotel is good, not great. It is a very nicely converted 'castle' and looks great from the outside. The inside isn't modern or luxurious but is very clean and feels harmonious. The grounds are small but well kept. There is supposed to be a golf course but all we found were a driving range - into a lake :) - and pitching/putting practice facilities. Perhaps the golf course is further away. We didn't eat in the evening (see below) but the restaurant was fully booked for Valentine's anyway. We had a late lunch instead and couldn't fault the catering. Well cooked, delicious and very well presented. The breakfast was as good. The bacon wasn't great but I'm British, so prejudiced against bacon served anywhere outside the UK or Ireland. The rest of the buffet was very good. Plenty of choice and of good quality. The spa in the hotel cellar is very, very nice and was a big part of the reason why we chose the hotel for a romantic Valentine's break. We live in Prague and had visited other local spas run by the Infinit group. The spa at the Chateau didn't disappoint. We had a massage in the evening and another in the morning, after checkout. We both felt great after both. The reason why the hotel didn't get five blobs was the location. It is between a very busy road and a railway. If it hadn't still been Winter and the noise hadn't been excluded by the double glazing, I'd imagine the constant drone from the dual carriageway would have been pervasive. We'll visit the hotel again, but not when it's too warm to keep the windows closed.…
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