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EA Hotel Crystal Palace

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EA Hotel Crystal Palace
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298 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 28, 2016

Spent a week there just 5 minutes away from Charles Square and 10 Wenceslas Square. 20 minutes from Charles Bridge and Old town square. Rooms are comfortable and Breakfast and Dinner were good. Downside is that hotel is small with a small lobby and breakfast room

Helpful?
Thank Cikkuspit
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Cikkuspit, thank you for your kind review. Hopefully, you will visit us soon again. Thank you and have a nice day. Lukáš Červený Hotel Director. More 

Gold Coast, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 26, 2016

We found the hotel, fairly modern, clean and organised, the rooms were nice. The Breakfast buffet was good, and in a nice spot. You can walk to most places around Prague and we found it a good base. All in all, a good hotel at a good price in a good area!

Helpful?
Thank Easytravel101
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Easytravel101, thank you very much for taking the time to share your feedback and extremely gracious words. It was great to hear of your experience with us and we are very glad that we met your needs. I hope to have the opportunity to welcome you back in the near future. Thank you and have a nice day. Lukáš... More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

we booked our room on Priceline and got a really great deal! the room was nice, big comfortable 1 mattress bed, the staff was very friendly, it's centrally located in a close walk to the city centre, but our favourite part was the breakfast! just absolutely beautiful spread with everything you could want. would definitely come back for this place!!!

Helpful?
Thank Anthony L
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Anthony L, thank you for your review. We are very glad that you enjoyed your stay and we hope to host you again. Thank you and have a nice day. Lukáš Červený Hotel Director More 

Boldon, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 6, 2016

This was a package with Imagine Cruises, it started with a stay in Prague at a 4 star Hotel. Alas we were diverted from the 4 Star Ramada to the Crystal palace which is no more than a 2/3 Star hotel. We travelled independently from the airport and when our taxi pulled up at the entrance, in a cobbled side... More 

Helpful?
Thank JackBoldon

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Belfast, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 4, 2016 via mobile

Stayed at the Crystal Palace in May 2016 the hotel staff were great willing to sort out any problems we had,the rooms were basic but very clean, we just booked for bed and breakfast, we never got to breakfast so not sure what it's like, it's about a good 10 minute walk to town centre which is down hill great... More 

Helpful?
Thank Gail M
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Gail M, thank you very much for your kindly feedback. I am really glad that you were satisfied with our services and also hope that you will come back again. Thank you and have a nice day. Lukáš Červený Hotel Director. More 

Leicester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2016

Good hotel and rooms clean. Breakfast is also very good and has a lot of variety. It is walking distance to major tourist places. Staff helpful. Shops and restaurants a few streets away. Area is quiet but feels safe.

Helpful?
Thank vishalpathak18
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Vishalpathak18, thank you very much for your review. We are glad that you enjoyed your stay in our hotel and we hope to host you again. Thank you and have a nice day. Lukáš Červený Hotel Director. More 

Camberley, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 2, 2016

Firstly when the coach parked in the main road, all passengers were expected to pull all their luggage down a small cobbled side street on a sharp incline, there was no luggage trolley and no member of staff came to assist even though there were elderly people who were obviously struggling. The Hotel reception staff were truly appalling, never made... More 

Helpful?
Thank Ilyana2013
SouthShields
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 27, 2016

We were placed in this hotel as part of a package from Imagine cruising. After arriving late we were given a box room next to the elevator with a grim view. We had been to Prague a few times so knew our way around but this did not stop us getting lost on our return to the hotel the next... More 

Helpful?
Thank Colin-Pauline
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Colin- Pauline, thank you for your review. However I can not entirely agree with your comments and at the same time I want to apologize for your dissatisfaction. The main square is about 10 minutes by walk. Thank you and have a nice day. Lukáš Červený Hotel Director. More 

Dorking, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 27, 2016

This hotel was arranged as part of a five star holiday by IMAGINE Cruises. My main frustration is with Imagine as the hotel was adequate for a cheap city stay. The room was tiny, single bed, shower barely worked. Had to live out of my suitcase for three nights at the start of a ten day cruise. Spoilt our holiday.... More 

Helpful?
Thank Whisperkins
Oslo, Norway
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 10, 2016

Take metro C to I.P. Pavlova and 500 m. from st., hotel has 4 stars but do not deserves more than 2 stars, when i arriwed at my room 402 and tried to luck the door from inside ( se the pic. ), i sent it to the reseption and they did not repaired til monday when i left hotel.... More 

Helpful?
Thank dardaneagle
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Dardaneagle, has arrived on Saturday in the evening and reported to us that the handle is broken. We offered him exchange room because failure will be removed after the weekend. We had to order a new handle, you didn´t want to change his room and remained in his original room. Thank you a and have a nice day. Lukáš... More 

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Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about EA Hotel Crystal Palace

Address: Mala Shtepanska 1399/17, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Price Range: $63 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EA Hotel Crystal Palace 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Euroagentur Hotel Prague
Hotel Style:
#216 Luxury Hotel in Prague
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