Hotel Merlin
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About
See why so many travelers make Hotel Merlin their hotel of choice when visiting Prague. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
Nearby landmarks such as Dancing House (0.0 mi) and Mala strana (0.5 mi) make Guest House Merlin Hotel a great place to stay when visiting Prague.
Guest House Merlin Hotel features a 24 hour front desk and baggage storage, to help make your stay more enjoyable. The property also boasts breakfast buffet. If you are driving to Hotel Merlin, there is paid public parking available on-site.
Prague has plenty of Mediterranean restaurants. So when you’re here, be sure to check out popular spots like Marina Ristorante, La Finestra, and Pasta Fresca, which are serving up some great dishes.
Prague is also known for some great military museums, including National Memorial to the Heroes of the Heydrich Terror, Kbely Aviation Museum, and Cold War Museum, which are not too far from Guest House Merlin Hotel.
At Hotel Merlin, your comfort and satisfaction come first, and they look forward to welcoming you to Prague.
Location
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Breakfast is nice and the room fits for a couple.
The not so good is that if you live your window open at night, there us a lot of mosquitos. Don't have air conditioner at the room, only a fan.
Downsides included no English speaking tv channels, smell of smoke in the stairwell and faint smell of smoke in room from previous guests. Breakfast was okay. Only accepted cash payment.
I get the impression that it would a nice hotel during peak season or in summer to take advantage of outdoor eating area on the ground floor.
The rooms were updated with new but very cheap beds etc. My wardrobe only had a curtain and not a door. The bookshelf almost fell apart. The photos make the rooms look a lot better than they are. The walls are paper thin. Showers were good. I had 4 electric sockets. No kitchens so they cannot be called apartments.
Only stay here if you are looking for a crashpad.
The front door band shuts very loudly and with guest returning anything from midnight to 6am you may be woken by the noise a great deal. There is also a very large bench along the side of the stairs and as there is no light that is always on in the hallway is it easy to crash into it. Very dangerous in my book. The lack of lighting i felt was very poor yes there are on off switches but the light went off too quickly leaving you in the dark.
There really is very little to do on the doorstep you will always be going back into the centre of town. There were also prostitutes hanging around on the corners which did surprise me as you are quite a way out of town.
The rooms are on 1st floor to 6th floor. Check before you book. If you are out on the beer you do not want to climb 6 flights of stairs late at night.
The location is OK. Walkable to old town in 20 mins. The staff can helf with the trams taxis etc.
I always walked, but it got to be a drag late at night, as I did not know the trams and used taxis instead when a little worse for drink.
To conclude, yes the rooms are cheap, but next time I will pay the extra and get a real appartment.
This place is nothing more than a upmarket hostel.
The only good thing with this accommodation is location. Really central and good area.
But the rest is just negative. Staff was quite unpleasant and unhelpful. During our stay there was only one man who was quite nice, everyone else in the reception was not.
We have booked double rooms with two separate beds, the price 72EUR per night, without breakfast. We had to pay in advance for everything, even for breakfast and parking. We had no money because we came by car from Sassnitz pretty late so I asked to pay later for we were tired and it was late also to look for ATM.
But there were problems even then, we would absolutely pay directly and cash, though on booking.com website it was that Merlin accept Visa and other cards, but when we wanted to pay by card, it was not possible, we would pay just in cash.
After much but we could go to the room. Next morning they said to me, that they pulled the money from my card via booking.com - but in reality they charged my card in theirs machine as I saw when I got the receipt from my bank. So it was not necessary to pay cash, it was only to "messing" with us?
Bought juices that could not be put on the bill, I had to pay directly also and when I wanted a receipt so the woman in the reception was surprised - it was the first time someone wanted a receipt for it, said she.
We got a very small room of about 12m2 . There were beds, 2 uncomfortable armchairs, one very small table and cupboard. Nothing to put things on, just on the floor so we had to crawl on the floor all the time. We asked for another room but it went not, even if I saw that the room next door was empty the whole time. First the last night there were someone.
In the end we managed to get them to give us at least one shelf to add our things on.
Other day when we came back from the town, the room was a mess, so I went to reception and complain about it. Was told that cleaning is done every other day. I insisted that for 72 EUR per day with this miserable room I would have cleaning every day.
There was little this and that, and cleaning consisted of only embed bed and sometimes empty the trash. The floor was not dried, on the floor in bathroom was a thread on the floor all the 7 days (see attached picture).
Otherwise the bathroom was OK but the fan did not work so it was a bit of a shame. Shower was fine, it would be great with a soap dish you can put things in and not just on the cabin floor.
One night went by the plug and because there are no phones in the room, I got go down three floors to reception to say about. I mentioned that there would be phones in the room, but the response I got : "it's just good, otherwise guests call us all the time". At first thought he was kidding but he looked serious.
Theirs pricing policy is strange. I, meanwhile, looked on booking.com and saw that the room we got was for 1-2 people and the price was around EUR 35 per night . But we had to pay 72 EUR and heard from those that it is a good price.
Yes, it would be a good price, but for another, larger and more comfortable room and good service.
The breakfast was not so good, dirty cups, napkins we had to ask about, the buffet was monotonous. Bread was good, but sometimes a little old.
They do not care about anything, the guests come at all times to this accommodation so if someone is dissatisfied, they know that he come not back next time, but the new guests arrive anyway. And so on.
When we left Merlin, they could barely say goodbye and thanked not at all.
So I not recommend this hotel at all and if you wish to have nice memory from your stay in Prague, choose one other hotel.
Last time I was in Prague I stayed at hotel Best western Moran and it was very good hotel, nice staff and very good breakfast. Cheaper also. And very good location too.
Only you have to pay extra if you want breakfast.
Most important is that the hotel is 10 minutes from Charles Bridge.
You can left your car infront of the hotel. We payed for parking for five days 800czk that is little more than 32 euro.
Located in a rather old building, a pretty good location but I would not rank it as a 3-star hotel. Our room was comfortable but they did not clean up nor changed the bedsheets and towels from one day to the next. Our bathroom was located outside of the room and it was a hassle to take the keys for unlocking and locking the door every time we had to use it. The bathroom was recently renovated and it was nice but the water from the shower would not stay in a single temperature, sometimes it became too hot and then too cold by itself. Thin walls, possible to hear whatever your neighbors are doing. The wifi kept disconnecting and sometimes it would just go away. The condition of the doors of the rooms were a shame, you have to put the lock in order to keep the door closed. It is possible to find a better place for the same price.
Now...if they clean up rooms for new guests every day, why not those of us that are already in?
And do not pretend to pay with credit cards...they do not accept them, despite of what booking.com or others tell you in the reservation paperwork. "we do not have the machines for that" is the answer.
Also, when you book, the full amount is charged to your credit card in local currency and then credited the day after. If you are unlucky and the exchange rate changed significantly, you will lose in that transaction, as we did...over 15 Euros! They tell you it will be discussed at checkout time. Yes, it is discussed, but you will not get reimbursed. Granted, this is not the hotel's issue,so I would agree if they do as others: charge you 1 cent, so they know the credit card is valid.
Other than this, the location is great.
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