I wish I could give 5 stars but thanks to JAROSŁAW he ruined our stay 😔We had arrived on the Saturday and our stay was wonderful, the two lady’s at the reception that we had seen were lovely and welcoming I can not say anything about that. However today a man behind the reception named “jarosław” was EXTREMELY rude shouting and waving his hands at me and my mother because we had asked for him to fix our key that was not working. We felt extremely intimidated and he would not stop being rude. You should not put staff behind the reception if they where not trained with manners as this has made us very uncomfortable with our stay here at the Carlton Hotel. Overall we are staying till Thursday and we DO NOT wish to see this horrible rude man again. Zain Elhillo
Staying here in Prague was the right choice for us. This quaint hotel just on the edge of Prague was perfect for what we needed. We were upgraded to the Jr. Suite that was situated on the top floor overlooking the streets of Prague. One thing I must mention in this review is the shower/tub. If you are looking to stand up, I would & out. Be careful. There are 2 tram stops btwn the hotel, a grocery store across the street, plenty of restaurants & 1 of them has local Czech Republic cuisine, great prices too. We had the best weather & the entire trip was easy going. We were never rushed or late for anything. Transportation was very easy to move about. Watching "YouTube" instructions before we left on transportation was helpful. We bought a 3-day ticket when we arrived at the Airport & that made everything easy with getting around the city. The Metro is so easy too, as are the trams. Everyone we encountered spoke English making the experience much nicer. Learning & understanding their history was a plus. Read up on the country's history before you come, it will make you appreciate their culture& way of life. We took in the Natl Museum & we took the Hop on Hop off bus to give us a good feel of our surroundings. Great place for pics. We highly recommend this Hotel for all your needs, breakfast included & had many food choices. They even packed us up a breakfast to go when we needed to leave earlier then breakfast time for our trip back home. …
Very nice hotel. Clean, comfy, friendly and well located. Got it for a very good price and well worth the money. A little bit outside the city centre so nice and quiet at night, but very easy transport links into town. Staff are very friendly and helpful. Will return
Nice and cosy hotel with big clean rooms Good service and the staff were very helpful. Breakfast was good and there were options for every taste. Sadly no draft beer in hotel bar :( Very good public transport options. 4 stops to city center by tram.
This is a great hotel only 20 minutes walk from the city centre or 2 minute walk to tram stop. It is surrounded by bars and restaurants. Breakfast is included and there is a very impressive buffet laid on each morning. Staff are friendly and welcoming also thereby adding to the pleasure of ones stay at the Carlton. We booked a taxi transfer to and from the airport via the hotel which we highly recommend as they were a very reliable and friendly service with reasonable rate. Thank you for our lovely stay.