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Wellness Hotel Step

Traveler (265)
360
Panoramas (21)
Room & Suite (216)
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About

#163 of 1,773 hotels in Prague
Location
3.8
Cleanliness
4.5
Service
4.3
Value
4.3
Travelers' Choice

WELLNESS HOTEL STEP is a 4-star hotel complex with extensive conference, sports and wellness facilities. The hotel is located in a quiet part of Prague 9, just 5 km from the city centre.

The hotel offers comfortable accommodation in 201 air-conditioned economy, standard and deluxe rooms and standard and deluxe suites, which will satisfy even the most demanding client. The rooms are also equipped with a separate bathroom with bath or shower, LED satellite TV, minibar and safe. High-speed wifi is available free of charge in the rooms and all common areas. Reception is available to guests 24 hours a day, and in addition to check in and check out, provides spa access, airport transfers, information service, taxi or currency exchange services. There are also 3 restaurants serving international and Czech cuisine and several bars, including a lobby bar with an outdoor summer terrace where guests can enjoy a wide range of mixed drinks.

We invite you to take advantage of the large number of sports and relaxation services. In our premises you can play tennis, squash, badminton and table tennis. The accommodation also includes complimentary access to an air-conditioned fitness centre equipped with modern fitness machines and a cardio zone with elliptical trainers, spinners and treadmills.

In the winter season you can also visit the Golf Indoor Step, which is the largest indoor golf course in the Czech Republic with 8 golf simulators and 2 aboutGolf Curve panoramic simulators, the only ones of their kind in Central Europe.

At the end of the day you can invite your friends to the Bowling Bar, which offers 3 bowling lanes, billiards or table football and enjoy your time together.

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Property amenities
Parking garage
Free internet
Pool
Fitness / spa locker rooms
Bar / lounge
Bowling
Squash
Children Activities (Kid / Family Friendly)
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Tennis court
Billiards
Table tennis
Airport transportation
Taxi service
Conference facilities
Meeting rooms
Couples massage
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Room service
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Czech, German

Location

Malletova 1141/4, Prague 19000 Czech Republic
Name/address in local language
Wellness Hotel Step
Traveler Insights
This summary was created by AI, based on 86 recent English reviews.
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The Wellness Hotel Step, situated near a buzzing road and train station, provides an inviting ambiance with tasteful decoration and live piano music according to numerous guests. Reviewers have mixed feelings about the location, with some appreciating the proximity to public transportation and amenities, while others were bothered by the noise and distance from the city center. Many travelers commend the cleanliness and variety of amenities, although some areas like the pool could be improved. The rooms offer a range of experiences, while the service generally earns positive feedback. Some guests, however, felt that additional charges for certain amenities were high.
Location
Inconvenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Inconsistent
Amenities
Comprehensive
Location
Inconvenient
Travelers have mixed opinions about the hotel's location. Some find it convenient due to its proximity to public transportation and certain facilities, while others find it inconvenient due to its distance from the city center or the noise from the nearby railway.
  • Rhiannon J
    Rhiannon J
    Sep 2023 8 contributions
    ...The pool and spa are at an extra cost and for only an hour at a time: location isn’t great...
  • RobertWlod
    RobertWlod
    Aug 2023 1 contribution
    ...Location might be a bit close to big railway hub but the windows are soundproof enough...
  • Krelis88
    Krelis88
    Aug 2023 1 contribution
    We had a great stay, the only thing we didn't like was the location but then again we knew that before arrival so nothing really to complain about...
  • Sam
    Sam
    Jul 2023 2 contributions
    ...The location was very good and near the shopping centre and restaurant...
  • Yoga Yama
    Yoga Yama
    Jun 2023 3 contributions
    The hotel is in a lovely location with easy access to trams into the town centre...
  • Bilal313313
    Bilal313313
    Jun 2023 1 contribution
    ...Location is ok as tram stop is 5 minutes away by walk...
  • 129jarka
    129jarka
    Jun 2023 1 contribution
    ...The big minus is the enviroment and the location of the hotel...
  • Lenka7631
    Lenka7631
    May 2023 1 contribution
    ...The first moment I was worried, due to its location near the train station and a busy road, that there would be noise in the room...
  • Upendra V
    Upendra V
    Apr 2023 1 contribution
    ...But the location is quite accessible to public transportation...
  • Trail36285189667
    Trail36285189667
    Mar 2023 2 contributions
    Hotel location is not that good, it's right next to the railway, but a room we stay in was completely quiet...
  • MichalHuska
    MichalHuska
    Feb 2023 1 contribution
    ...We prefer the location, services (parking in the parkhouse, excellent wellness, great rooms, restaurant, atm machine) all in one place...
  • AdamMurin
    AdamMurin
    Feb 2023 1 contribution
    The Hotel was great, the price was great, Only the location was further than i expected but found a metro station 14 minutes by walk...
  • Terran0stra
    Terran0stra
    Dec 2022 1 contribution
    ...The location is a little bit far from city center, but we wanted to stay near O2 arena, so for as it was great...
  • kama_62
    kama_62
    Dec 2022 3 contributions
    ...Location is great even if you use public transport...
  • Milanche5
    Milanche5
    Nov 2022 1 contribution
    Nice hotel, not so perfect location. Garage place is too expensive, due to a location and the same temperature as outside...
  • Nuno F
    Nuno F
    Nov 2022 1 contribution
    ...Nothing to do with the staff, nothing to do with the hotel facilities, location was the key for me...
  • LarissaZaandam
    LarissaZaandam
    Oct 2022 1 contribution
    ...Location is far from perfect, need a taxi to get to closest metro station...
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Atmosphere
Inviting
Travelers appreciate the hotel's pleasant and inviting atmosphere with tasteful decoration, live piano music, and nice surprises like fountains.
  • Tomas P
    Tomas P
    Jul 2023 23 contributions
    ...Enjoyable live piano music at the lobby...
  • icsiszer85
    icsiszer85
    Jul 2023 1 contribution
    Pleasent stay, nice room...
  • Sam
    Sam
    Jul 2023 2 contributions
    ...The room was beautiful and you had everything in the room...
  • OxanaDoroganova
    OxanaDoroganova
    May 2023 1 contribution
    ...Also fountains outside of the hotel are such a nice surprise...
  • indoskap
    indoskap
    May 2023 2 contributions
    ...The deluxe room was very quiet, nice and clean... The hotel is maybe far from the historic center, but we attended a concert in the arena and the walking distance was very good for us...
  • Chrisitine13
    Chrisitine13
    Apr 2023 1 contribution
    Good room, great breakfast...
  • Frankieboy2003
    Frankieboy2003
    Dec 2022 1 contribution
    ...The staff were really nice, it was as clean as a whistle, they world cup coverage and a lady playing grand piano...
  • Susan
    Susan
    Nov 2022 26 contributions
    The hotel has a pleasant atmosphere and the staff is well trained... It is tastefully decorated and I like the wood paneling... I liked that the cosmetics in the rooms were made in the Czech Republic...
  • LarissaZaandam
    LarissaZaandam
    Oct 2022 1 contribution
    Dark depressing room with old furniture, false advertisement...
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Rooms
Comfortable
Guest reviews highlight a mixed bag of experiences with rooms, though many found them clean, comfortable, and spacious. However, some guests complained about noise, small size, and inadequate cleaning.
  • Rhiannon J
    Rhiannon J
    Sep 2023 8 contributions
    ...And the cleaning wasn’t great - mid stay my sheets needed changing and the room needed a Vaccum but they just made the bed with the old sheets...
  • DenitsaGReichert
    DenitsaGReichert
    Aug 2023 1 contribution
    ...The room was clean and new, we were in building B, I heard that the main building is not renovated and the rooms are not that new but still clean...
  • Fiona I
    Fiona I
    Jul 2023 1 contribution
    ...Bedrooms were very small and a bit dated relevant to the rest of the hotel, but very clean...
  • Sam
    Sam
    Jul 2023 2 contributions
    ...The room was beautiful and you had everything in the room...
  • mamac158
    mamac158
    Jun 2023 1 contribution
    Hotel not 4 star worthy, Service not great, unfriendly staff, rooms not really clean...
  • fudgegudge
    fudgegudge
    Jun 2023 69 contributions
    Generally clean and comfortable, and had great varied facilities...
  • Lenka7631
    Lenka7631
    May 2023 1 contribution
    ...We were pleasantly surprised that this was not the case, the room was very quiet...
  • Aldona S
    Aldona S
    May 2023 3 contributions
    ...The hotel gives you comfort when you`re tired after sightseeing. The room was spacious, the bathrrom was really comfortable, with a bath and a large shower...
  • Upendra V
    Upendra V
    Apr 2023 1 contribution
    ...Rooms were outside the main hotel with poor access to restaurants... Rooms needed cleaning on the same day due to lot of dust on the floor...
  • Sebastian
    Sebastian
    Mar 2023 10 contributions
    Very clean room and good facilities, a bit of a shame we could only use the pool for 1 hour a day before we pay around 10 euros an hour to use it after that, the gym was big and very good, the breakfast was one of the best things in the hotel...
  • ToniDD22
    ToniDD22
    Feb 2023 1 contribution
    It was too busy and crowdy for us, the room was noisy, we heared all the time our neighbours walking and hopping around and talking... The hotel and our room was very tidy and the room mates did a great job...
  • MichalHuska
    MichalHuska
    Feb 2023 1 contribution
    ...Step in Prague is the hotel of choice for our monthly business travels to Prague. We prefer the location, services (parking in the parkhouse, excellent wellness, great rooms, restaurant, atm machine) all in one place...
  • Kim L
    Kim L
    Feb 2023 1 contribution
    This hotel is the local leisure centre... Our room 301 is the size of a cupboard, about 6ft by 8ft...
  • glennw43
    glennw43
    Feb 2023 18 contributions
    Room was a great size and very clean... I would definitely recommend staying here if you are looking for a relaxing break...
  • Terran0stra
    Terran0stra
    Dec 2022 1 contribution
    ...We really enjoyed staying at this hotel. We slept really well, the room was clean, warm and quiet...
  • Nuno F
    Nuno F
    Nov 2022 1 contribution
    ...The room was ok for the four of us, clean and ok for our needs. One curious thing was on the empty fridge: no water bottle but instead two wine bottles on a family room...
  • Susan
    Susan
    Nov 2022 26 contributions
    ...During the check-in process, I would like to get more information about what the hotel offers and where the room is located... It is tastefully decorated and I like the wood paneling... I liked that the cosmetics in the rooms were made in the Czech Republic... The beds were comfortable and the room was clean...
  • Goldilocks1108
    Goldilocks1108
    Oct 2022 2 contributions
    ...The room was comfortable and the breakfast was plentiful covering both continental and cooked varieties...
  • kubanster22
    kubanster22
    Oct 2022 1 contribution
    Nice clean room with the excellent service for a reasonable price. The hotel is located bit far away from the center, but it is within a good walking distance...
  • LarissaZaandam
    LarissaZaandam
    Oct 2022 1 contribution
    Dark depressing room with old furniture, false advertisement...
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Value
Reasonable
Travelers' feedback indicates that some find the hotel's services valuable for the price, while others consider added charges for amenities like parking, spa, and swimming pool, expensive.
  • Rhiannon J
    Rhiannon J
    Sep 2023 8 contributions
    The hotel is very dated - the photos are a bit of a false advertisement. The pool and spa are at an extra cost and for only an hour at a time: location isn’t great...
  • Rabakan
    Rabakan
    Sep 2023 1 contribution
    Everything is perfect except Charging for parking for de hotel guest. P price for the room was very acceptable probably because spa center and welness doesn’t work in the moment we was there...
  • Krelis88
    Krelis88
    Aug 2023 1 contribution
    ...And the swimming pool reception charged us once a few krones cause we were 4 minutes late...
  • Nellypaulova03
    Nellypaulova03
    Aug 2023 1 contribution
    Great experience, the staff was nice as well as the room for the price we paid...
  • cosminsomesan
    cosminsomesan
    Jul 2023 1 contribution
    ...The parking place not enough and some times I had spent 15 minutes to find a place even I had pay the parking place. One question I have: Also the people which take only the wellneeas are paying the parking?...
  • Algirdas89
    Algirdas89
    Jul 2023 1 contribution
    ...A bit away from old town, but cheap ubers are great...
  • mamac158
    mamac158
    Jun 2023 1 contribution
    ...All facilities needed to be payed extra...
  • Yoga Yama
    Yoga Yama
    Jun 2023 3 contributions
    ...Had we been told they only take cash we would not have booked...
  • Ilena1994
    Ilena1994
    May 2023 1 contribution
    ...But you have to take the other towels and that is 20krohn per person. Breakfast is 15€ per person and parking 12€ per day...
  • Kash695
    Kash695
    Mar 2023 1 contribution
    ...Very nice and clean hotel at good price... Good value for money, recommended place to stay, good public transport link...
  • Ryzic
    Ryzic
    Mar 2023 1 contribution
    ...Prices were reasonable for capital city...
  • 480Petra
    480Petra
    Feb 2023 1 contribution
    ...Hotel is about 15 mins from the metro, we parked in the parking garage right across from the hotel for a charge of CZK290/night...
  • Kim L
    Kim L
    Feb 2023 1 contribution
    ...Every activity is chargeable and fully booked because it is open to the community... My husband is 6ft 1 and the size of a rugby player so it was rediculous...
  • Terran0stra
    Terran0stra
    Dec 2022 1 contribution
    ...We got to play badminton at half price as a hotel guest...
  • Ebukaob
    Ebukaob
    Dec 2022 1 contribution
    ...Love the sauna and the pool too, they came at an additional cost though...
  • Milanche5
    Milanche5
    Nov 2022 1 contribution
    ...Garage place is too expensive, due to a location and the same temperature as outside...
  • Susan
    Susan
    Nov 2022 26 contributions
    ...It is tastefully decorated and I like the wood paneling...
  • kubanster22
    kubanster22
    Oct 2022 1 contribution
    Nice clean room with the excellent service for a reasonable price...
  • Shashwath V
    Shashwath V
    Sep 2022 2 contributions
    ...Avoid this guy Adam in the spa!...
  • barbora434
    barbora434
    Sep 2022 1 contribution
    ...Not extremely fancy but a good value for money...
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Cleanliness
Pristine
Guests generally praise the hotel's cleanliness, though some areas, like the pool, could use more frequent cleaning.
  • DenitsaGReichert
    DenitsaGReichert
    Aug 2023 1 contribution
    ...The room was clean and new, we were in building B, I heard that the main building is not renovated and the rooms are not that new but still clean...
  • Kvik17
    Kvik17
    Jul 2023 1 contribution
    The hotel was nice and clean, our room was a little used but fully acceptable... We read that some was surprised that the swimming pool was a public swimming pool, but it was clean, new and very nice...
  • Fiona I
    Fiona I
    Jul 2023 1 contribution
    ...Bedrooms were very small and a bit dated relevant to the rest of the hotel, but very clean...
  • tesavi2023
    tesavi2023
    May 2023 1 contribution
    ...Relax massage and clean and calm spa...
  • Upendra V
    Upendra V
    Apr 2023 1 contribution
    ...Rooms needed cleaning on the same day due to lot of dust on the floor...
  • majkl91
    majkl91
    Mar 2023 4 contributions
    ...I praise just the refilling soap products and plenty of electrical sockets thanks to extension cords... There was friendly staff, then you walk through the cloakrooms (common with the badmintonists - they should have their own) and through the turnstiles... The "water world" is nice and clean, in the working days the occupancy is acceptable...
  • Sebastian
    Sebastian
    Mar 2023 10 contributions
    Very clean room and good facilities, a bit of a shame we could only use the pool for 1 hour a day before we pay around 10 euros an hour to use it after that, the gym was big and very good, the breakfast was one of the best things in the hotel...
  • JanaHruba
    JanaHruba
    Mar 2023 1 contribution
    ...Clean and lovely place, where you can relax all body (Lot of activities, you can use). The only thing that could not found was hand soap...
  • Kash695
    Kash695
    Mar 2023 1 contribution
    ...Very nice and clean hotel at good price. Customer service and housekeeping was lovely...
  • Ryzic
    Ryzic
    Mar 2023 1 contribution
    Very friendly, clean and very nice SPA...
  • ToniDD22
    ToniDD22
    Feb 2023 1 contribution
    ...The pool area could be cleaned more often. The hotel and our room was very tidy and the room mates did a great job...
  • 480Petra
    480Petra
    Feb 2023 1 contribution
    Big hotel, nice, clean room, staff was average, not extraordinarily friendly, no problem with English. We really enjoyed the swimming pool and sauna, nice, clean amenities...
  • Frankieboy2003
    Frankieboy2003
    Dec 2022 1 contribution
    ...The staff were really nice, it was as clean as a whistle, they world cup coverage and a lady playing grand piano. The pools were clean, uncrowded and child friendly...
  • Terran0stra
    Terran0stra
    Dec 2022 1 contribution
    ...We slept really well, the room was clean, warm and quiet...
  • kama_62
    kama_62
    Dec 2022 3 contributions
    ...All facilities really useful and clean...
  • Nuno F
    Nuno F
    Nov 2022 1 contribution
    ...The room was ok for the four of us, clean and ok for our needs... All the staff and the pool users were friendly, respectfully and the facilities were unbelievably clean even at 10pm!!...
  • Susan
    Susan
    Nov 2022 26 contributions
    ...I liked that the cosmetics in the rooms were made in the Czech Republic. The beds were comfortable and the room was clean...
  • LCo517
    LCo517
    Nov 2022 1 contribution
    ...Cleaned regularly and most staff very efficient and polite...
  • kubanster22
    kubanster22
    Oct 2022 1 contribution
    Nice clean room with the excellent service for a reasonable price...
  • ffalsepositive
    ffalsepositive
    Sep 2022 1 contribution
    ...All the places were clean and hotel people were polite and helpful...
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Service
Inconsistent
The hotel's service is generally described as efficient, attentive, and professional, though some guests experienced inconsistencies.
  • apemble
    apemble
    Jul 2023 1 contribution
    Reception staff were generally unfriendly and did only enough to check in and check out guests. Room service made several trips to my room, by mistake, sometimes early and sometimes late in the day...
  • alexandra j
    alexandra j
    Jul 2023 9 contributions
    ...Delivered doggy style all lumped in a plastic bag and handed at the door...
  • greggoor
    greggoor
    Jul 2023 10 contributions
    ...Very friendly staff and nice breakfasts. Parking available and the metro station is not that far away, 10min walk max...
  • Yoga Yama
    Yoga Yama
    Jun 2023 3 contributions
    ...We found the reception staff were great but the swimming pool and sauna world voucher system is very confusing... Bar staff were very rude and unfriendly... The sauna world staff and sauna ceremony staff were brilliant...
  • ZuzkaWi
    ZuzkaWi
    Jun 2023 1 contribution
    The hotel staff was very nice and helpful and the breakfast was absolutely amazing.The food in the restaurant was average, but they also served food a few minutes before closing... Parking is good and they have also a parking house near... The whole wellness and sports center is beautiful and the service is nice...
  • OxanaDoroganova
    OxanaDoroganova
    May 2023 1 contribution
    Very cute hotel with lovely staff!... Definitely bring swimsuits and pay for the saunas, you can choose any sauna you can think of!...
  • Ilena1994
    Ilena1994
    May 2023 1 contribution
    ...You can ask for vouchers to swim for free 60mins... Breakfast is 15€ per person and parking 12€ per day...
  • Aldona S
    Aldona S
    May 2023 3 contributions
    Very friendly staff, nice swinnymg pool, delicious food at the restaurant. The hotel gives you comfort when you`re tired after sightseeing... The room was spacious, the bathrrom was really comfortable, with a bath and a large shower...
  • Upendra V
    Upendra V
    Apr 2023 1 contribution
    ...Rooms needed cleaning on the same day due to lot of dust on the floor. But the location is quite accessible to public transportation...
  • Sebastian
    Sebastian
    Mar 2023 10 contributions
    Very clean room and good facilities, a bit of a shame we could only use the pool for 1 hour a day before we pay around 10 euros an hour to use it after that, the gym was big and very good, the breakfast was one of the best things in the hotel. On our final night, a group of Spanish students stayed in the second building which was used for a few rooms and parking spots and they were very ignorant and loud so we rang reception to try and get them to be quiet or move rooms for the final night and after a bit of going back and forth with the reception they moved us to a new room that was bigger than the original...
  • majkl91
    majkl91
    Mar 2023 4 contributions
    The receptionist was very kind and helpful, but the room equipment was average in comparison with the 4 stars hotel rating... I praise just the refilling soap products and plenty of electrical sockets thanks to extension cords... In the restaurant, we were waiting 10 minutes for the first service in almost empty restaurant - although a barman saw us coming to a table... The barman is pouring the beer into glasses with a puddle of water on the bottom (very unprofessional), but the meals are tasty... We had a tartare (very well served) and chicken wings (the wings were good, but the baguette was like a dried log)... We assumed, that it is probably close, so we don't need them, but the reality was different... There was friendly staff, then you walk through the cloakrooms (common with the badmintonists - they should have their own) and through the turnstiles... The steam chamber is quite cold, but the sauna next to the swimming pool is perfect (nice view outside and calm music playing)... When we returned to the room, WiFi was running smoothly, so it was possible to watch a movie on-line... But it was possible to fall asleep ;) The breakfasts are very rich and tasty, service is attentive and kind...
  • 480Petra
    480Petra
    Feb 2023 1 contribution
    Big hotel, nice, clean room, staff was average, not extraordinarily friendly, no problem with English. We really enjoyed the swimming pool and sauna, nice, clean amenities... Breakfast was awesome, comparable to breakfasts served in resorts in Egypt... Hotel is about 15 mins from the metro, we parked in the parking garage right across from the hotel for a charge of CZK290/night...
  • ToniDD22
    ToniDD22
    Feb 2023 1 contribution
    ...The pool area could be cleaned more often. The hotel and our room was very tidy and the room mates did a great job... The reception was helpful in most of the times but not as friendly as you would expect from such important task in a hotel, they had never a smile, looked always busy...
  • Terran0stra
    Terran0stra
    Dec 2022 1 contribution
    ...We slept really well, the room was clean, warm and quiet... We got to play badminton at half price as a hotel guest... The stuff at the reception, restaurant Bohemia and sport reception was really nice and helpful... Also, you can buy daily tickets to use public city transportation directly at the hotel...
  • Frankieboy2003
    Frankieboy2003
    Dec 2022 1 contribution
    ...This Hotel really went one step beyond our expectations by providing outstanding service in all areas. The staff were really nice, it was as clean as a whistle, they world cup coverage and a lady playing grand piano... The pools were clean, uncrowded and child friendly...
  • Nuno F
    Nuno F
    Nov 2022 1 contribution
    ...And honestly with the Uber service that exist in Prague area the longest time that I had to wait for a Uber driver wasn't more than 6min. But prepare for 15-20 minutes to arrive to the old Prague area... The room was ok for the four of us, clean and ok for our needs... Breakfasts were crowded but with plenty of places to sit... The Bohemia restaurant at the Hotel was nice, with good food and friendly staff... Those facilities were not just for the hotel clients.That was a public swimming-pool... All the staff and the pool users were friendly, respectfully and the facilities were unbelievably clean even at 10pm!!... Bottom of line: If you go to Prague and want to do some sports or use the wellness services go for it...
  • Milanche5
    Milanche5
    Nov 2022 1 contribution
    ...Parking card was not activated even if we paid in advance...
  • 653sven
    653sven
    Nov 2022 1 contribution
    ...They even gave me some eggs for free for my girlfriend after breakfast was finished...
  • Goldilocks1108
    Goldilocks1108
    Oct 2022 2 contributions
    The hotel is very big and located on the outskirts of central Prague which is easy to get to via a very efficient and easy to use public transport system... The room was comfortable and the breakfast was plentiful covering both continental and cooked varieties... The staff were friendly and very helpful especially initially when we asked about how to get to the public transport tram stop... The hotel offers a spa which we used but to be honest, as it's also for public use too it's not as personal as I would have liked as it was very busy and although we could use our hotel room towels, we felt that a robe could have been included and extra towels too...
  • barbora434
    barbora434
    Sep 2022 1 contribution
    ...You as a guest have free use of saunas placed on the upper level and a pool downstairs... You are recommended to take car, taxi (Uber) to reach this place...
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Amenities
Comprehensive
Guests appreciated the variety of amenities, including a public pool, sauna, gym, and wellness center, though some noted that these facilities could get crowded.
  • sirartur2023
    sirartur2023
    Aug 2023 1 contribution
    ...Friendly service, excellent breakfast, clean. Lots of amenities such as a swimming pool and sauna area, tennis courts, etc., a bowling alley, everyone will find something for themselves...
  • greggoor
    greggoor
    Jul 2023 10 contributions
    Hotel itself is very nice, swimming pool could be a bit bigger but sauna facility is compensating for it. Very friendly staff and nice breakfasts... Parking available and the metro station is not that far away, 10min walk max...
  • Yoga Yama
    Yoga Yama
    Jun 2023 3 contributions
    The hotel is in a lovely location with easy access to trams into the town centre. We found the reception staff were great but the swimming pool and sauna world voucher system is very confusing... We loved the restaurant - excellent quality... The sauna world staff and sauna ceremony staff were brilliant...
  • ZuzkaWi
    ZuzkaWi
    Jun 2023 1 contribution
    The hotel staff was very nice and helpful and the breakfast was absolutely amazing.The food in the restaurant was average, but they also served food a few minutes before closing... Ideal for people who are attending O2 Arena... Parking is good and they have also a parking house near... The whole wellness and sports center is beautiful and the service is nice... The swimming pool with warm water 30C, ideal for kids...
  • OxanaDoroganova
    OxanaDoroganova
    May 2023 1 contribution
    Very cute hotel with lovely staff!... Definitely bring swimsuits and pay for the saunas, you can choose any sauna you can think of!... Also fountains outside of the hotel are such a nice surprise...
  • Aldona S
    Aldona S
    May 2023 3 contributions
    Very friendly staff, nice swinnymg pool, delicious food at the restaurant. The hotel gives you comfort when you`re tired after sightseeing... The room was spacious, the bathrrom was really comfortable, with a bath and a large shower...
  • luciotato
    luciotato
    Apr 2023 1 contribution
    no comment, I was on a business trip so I didn't get to enjoy all the amenities. For what I saw it is a top quality hotel, Heavily recommend it... nothing much to say, good place to relax and feel surrounded by quality and capable people if you're in a business trip...
  • majkl91
    majkl91
    Mar 2023 4 contributions
    The receptionist was very kind and helpful, but the room equipment was average in comparison with the 4 stars hotel rating... I praise just the refilling soap products and plenty of electrical sockets thanks to extension cords... Then we were heading to the wellness centre, in our room we found a bathrobe but not the slippers... We assumed, that it is probably close, so we don't need them, but the reality was different... You walk through the badminton vestibule, then through the bowling bar (!!!)... There was friendly staff, then you walk through the cloakrooms (common with the badmintonists - they should have their own) and through the turnstiles... The "water world" is nice and clean, in the working days the occupancy is acceptable... The steam chamber is quite cold, but the sauna next to the swimming pool is perfect (nice view outside and calm music playing)... When we returned to the room, WiFi was running smoothly, so it was possible to watch a movie on-line... But it was possible to fall asleep ;) The breakfasts are very rich and tasty, service is attentive and kind...
  • 480Petra
    480Petra
    Feb 2023 1 contribution
    Big hotel, nice, clean room, staff was average, not extraordinarily friendly, no problem with English. We really enjoyed the swimming pool and sauna, nice, clean amenities... Breakfast was awesome, comparable to breakfasts served in resorts in Egypt... Hotel is about 15 mins from the metro, we parked in the parking garage right across from the hotel for a charge of CZK290/night...
  • glennw43
    glennw43
    Feb 2023 18 contributions
    Room was a great size and very clean... The only downsides were that the pool/sauna world had a wait time to use if it got busy and the food in the restaurant wasn’t great for dinner... I would definitely recommend staying here if you are looking for a relaxing break...
  • ToniDD22
    ToniDD22
    Feb 2023 1 contribution
    ...Our kids loved the pool but as parents there were not enough places to sit or relax. The pool area could be cleaned more often... The hotel and our room was very tidy and the room mates did a great job...
  • Terran0stra
    Terran0stra
    Dec 2022 1 contribution
    ...We really enjoyed staying at this hotel. We slept really well, the room was clean, warm and quiet... We got to play badminton at half price as a hotel guest... The stuff at the reception, restaurant Bohemia and sport reception was really nice and helpful... Also, you can buy daily tickets to use public city transportation directly at the hotel...
  • Nuno F
    Nuno F
    Nov 2022 1 contribution
    ...The room was ok for the four of us, clean and ok for our needs... Breakfasts were crowded but with plenty of places to sit... Amazing breakfast, I don't believe that could be any guest not happy with it... The Bohemia restaurant at the Hotel was nice, with good food and friendly staff... The several sports that were near the hotel we just use swimming-pool, sauna, jacuzzi and steam bath... Those facilities were not just for the hotel clients.That was a public swimming-pool... It's a bit crowded but we enjoy a lot... All the staff and the pool users were friendly, respectfully and the facilities were unbelievably clean even at 10pm!!... Bottom of line: If you go to Prague and want to do some sports or use the wellness services go for it... You have a lot of sports that you can enjoy, But If return to Prague maybe I choose another hotel...
  • Susan
    Susan
    Nov 2022 26 contributions
    The hotel has a pleasant atmosphere and the staff is well trained. During the check-in process, I would like to get more information about what the hotel offers and where the room is located... The wellness is really special and I love that it is located on the roof... It is tastefully decorated and I like the wood paneling... I was in a conference at the hotel and the lunch they offered was excellent... I liked that the cosmetics in the rooms were made in the Czech Republic... The beds were comfortable and the room was clean...
  • LarissaZaandam
    LarissaZaandam
    Oct 2022 1 contribution
    ...They forgot to mention that their swimming pool is open for locals daily, way too busy and the water in a swimming pool was cold... Breakfast and dinner is nice but exactly the same choice of food every day...
  • Goldilocks1108
    Goldilocks1108
    Oct 2022 2 contributions
    The hotel is very big and located on the outskirts of central Prague which is easy to get to via a very efficient and easy to use public transport system... The room was comfortable and the breakfast was plentiful covering both continental and cooked varieties... You could even squeeze your own oranges to make fresh orange juice... There were two dining areas for breakfast, we chose the smaller area as the large restaurant was pretty noisy, especially with lots of small children... The staff were friendly and very helpful especially initially when we asked about how to get to the public transport tram stop... The hotel offers a spa which we used but to be honest, as it's also for public use too it's not as personal as I would have liked as it was very busy and although we could use our hotel room towels, we felt that a robe could have been included and extra towels too... We were located on the 5th floor which was quiet...
  • jacekwojcik
    jacekwojcik
    Oct 2022 1 contribution
    The review is for a deluxe room with sauna world package... Breakfast ok, small selection of dishes... Pool just ok, saunas fantastic... 10 minutes by foot is the tram and 15 minutes - subway... It is 30-40 minutes to downtown attractions by subway or tram...
  • Tereza V
    Tereza V
    Oct 2022 2 contributions
    We buyed Wellness relax package, but it included only swimming pool, not a sauna. Your guide sign said: "swimming pool", "wellness and relax" and so on...
  • Martin B
    Martin B
    Sep 2022 2 contributions
    Very comfortable stay, very helpful staff, many facilities on site (the hotel is connected to the leisure centre next door)... I absolutely loved having a room with a balcony on the top floor, very relaxing to sit with a drink and watch the trains (and the world) go by...
  • barbora434
    barbora434
    Sep 2022 1 contribution
    Hotel Step is a Wellness Hotel with cozy rooms... You as a guest have free use of saunas placed on the upper level and a pool downstairs... Breakfasts are rich and tasty, great selection of anything one needs...
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andrdostalova wrote a review Nov 24
1 contribution
Near 02 arena, noise from main train line, pleasant breakfast, cleanliness, helpful staff, simple room equipment, the price is retively high considering the character of the rooms. Windows seal well against noise, but freight train will wake up at the night.
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Nael1966 wrote a review Nov 18
Kuwait City, Kuwait1 contribution
The location of the hotel as in Prague 9 far from the city center Prague 1 nothing much around it yet you still need a transportation to move around. The Staff was great but the Buffet needs more varieties for example no croissants no good cereals no omelette s and other items as well. But in general the hotel and its management are so lovely. All the best
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Ma Sche wrote a review Nov 17
5 contributions
My second stay there this year and it was wonderful. The wellness area is fantastic and the ceremonys are awesome. The service and the whole stuff is very friendly and the Hotel is top. I come back again for sure!
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Trip type: Traveled with friends
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mkarkula wrote a review Nov 16
1 contribution
It was excellent stay at Wellness Hotel Step In Prague :-), Swimming pool, saunas, room, service, beer and food in restaurant were OK! The location of the hotel is good, too - it is close to public transport, with which you can quickly get to the old town.
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wkrystof wrote a review Nov 11
1 contribution
Nice hotel, everything OK. Quiet night. Excellent breakfasts. Good place for congress. Very clean. 3 fast lifts. ATM. Wellness is extra paid. Thanks for excellent service. I don't know what to say else.
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jitka297 wrote a review Nov 7
1 contribution
The apt under the roof is top! Three semifloors very cozy and clean. The hotel cosmetics of a very good quality ! Normally I avoid them, not this time:-) i expected at least a kettle with tea but overall I rate this accomodation very good
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melzerovaeliska wrote a review Nov 7
1 contribution
+ Wonderful sauna world, comfortable beds, clean rooms, good breakfast, good connection to the city center, nice squash courts, lots of sports activities in one place - undefined conditions of wellness voucher, less friendly reception staff
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Jyothish J wrote a review Nov 4
Oettingen in Bayern, Germany3 contributions
I recommend this place. I had a good experience and I'm looking forward to visit again. There are amble amenities available here. You can make use of it based on your taste be it swimming, badminton, tennis, squash, bowling, etc.
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Triin_phkl wrote a review Nov 1
1 contribution
The hotel was really good. Location was so-so, but the hotel itself was great. The watercenter was clean and warm. Breakfast was very good with a lot of selection. Staff was friendly. Only bad thing was that the windows of the room weren't very good. The noise from the railstation and outside overall came in very much and we woke up several times during the night. Room itself was clean and the pillows and bed were really comfy.
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Bastian0303 wrote a review Oct 2023
Struer, Denmark1 contribution
Big rooms, nice beds, super parking facilities, very clean, friendly staff, lovely and big breakfast buffet, super facilities like pool, tennis etc. Lots of stairs to the tram, but very easy to get to the city centre.
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PRICE RANGE
$54 - $132 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaPragueVysočany / Praha 9 / Libeň
NUMBER OF ROOMS
201
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WELLNESS HOTEL STEP $75 ($̶2̶8̶7̶) - Updated 2023 Prices & Reviews - Prague, Czech Republic

Frequently Asked Questions about Wellness Hotel Step
Which popular attractions are close to Wellness Hotel Step?
Nearby attractions include Infinit Step (0.04 miles), Bowling bar - Step (0.05 miles), and 5D Kino Praha (0.2 miles).
What are some of the property amenities at Wellness Hotel Step?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Wellness Hotel Step?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Wellness Hotel Step?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Wellness Hotel Step?
Yes, a parking garage is available to guests.
What are some restaurants close to Wellness Hotel Step?
Conveniently located restaurants include Hadog Burgers & Hotdogs Praha, Old Armenia, and Felfella.
Are there opportunities to exercise at Wellness Hotel Step?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Does Wellness Hotel Step have airport transportation?
Yes, Wellness Hotel Step offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Wellness Hotel Step offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Wellness Hotel Step?
The staff speaks multiple languages, including English, German, and Czech.
Are there any historical sites close to Wellness Hotel Step?
Many travelers enjoy visiting Old Town Hall with Astronomical Clock (3.0 miles), Vysehrad National Cultural Monument (3.9 miles), and Lobkowicz Palace (3.6 miles).